Desk, free WiFi, bed sheets
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Reviews of Highway Inn

2 out of 5
Highway Inn
11639 IL Hwy 1, Paris, IL

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 143 reviews" "
Rating 8 - Good. 53 out of 143 reviews" "
Rating 6 - Okay. 30 out of 143 reviews" "
Rating 4 - Poor. 9 out of 143 reviews" "
Rating 2 - Terrible. 10 out of 143 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Annelise

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff was nice and friendly and check in was easy. The room was ok but bathroom was terrible. The sink counter was falling off the wall and there was dirt and mold everywhere. After we took a shower we realized that there was water under the floorboards in the room and it was coming up between the planks. We had to put towels down and wipe our feet before we got into bed. There was so much water and the floorboards looked like they were already warping so this was a known issue. The blankets are sheet thin and so are the walls. We were cold and cold hear the people in the next room talking until midnight. Overall not a good stay so we decided to cut our trip short. I talked to the husband and wife who work there and possibly own the place. Supposedly we will be reimbursed for our second night but that was days ago and I still haven't been reimbursed. They need to actually fix issues with their rooms and not just try to cover them up.
Stayed 2 nights in Apr 2024

6/10 Okay

Bill

Liked: Staff & service
Disliked: Property conditions & facilities
The walls are paper thin. I could hear the people next to us, talking, music. Started at 10:45pm
Stayed 1 night in Mar 2024
Response from NASH on Apr 9, 2024
"Our sincere apologies, Bill, for the disturbance during your stay.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from NASH on Apr 9, 2024
Thank you, KEVIN , for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Nice clean rooms

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but updated bathroom. Older but functional furnishings. Clean and comfortable. Right next to an awesome brunch place, Betty Jane's.
Stayed 2 nights in Nov 2023

2/10 Terrible

Steven

Liked: Staff & service
Disliked: Cleanliness
Stayed 13 nights in Sep 2023

8/10 Good

Benjamin

Stayed 2 nights in Jul 2023

8/10 Good

Benjamin

Stayed 2 nights in Jul 2023

10/10 Excellent

Delbert R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

michael

It's a very nice and clean hotel but they have no power.
Stayed 1 night in Jun 2023
Response from Nash on Jul 3, 2023
Thank You for staying with us. due to heavy storm in our area no power in whole city

8/10 Good

Jatoria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Furniture was ran down bathrooms were have renovated, shower head needed to be replaced it was alot of residue. Other than that it was clean
Stayed 1 night in May 2023
Response from Nash on Jun 22, 2023
Thank You for staying with us..

8/10 Good

Susan

Stayed 1 night in May 2023
Response from Nash on Jun 22, 2023
Thank You For staying With us..

6/10 Okay

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Cold and drafty
Stayed 1 night in Feb 2023
Response from nash on Apr 8, 2023
sorry for that.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were very nice and the room was clean and comfortable. We would definitely come back again.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, edge of town. Clean rooms. Sufficiently stocked with commodities and towels. Clean remote controls (!). Friendly and accommodating staff. Manager handled late night noise immediately and effectively :o) at first notification. I will return to this hotel. Cozy :o)
Stayed 1 night in Jan 2023

8/10 Good

Tacarra

Liked: Cleanliness, property conditions & facilities
Not bad!
Motel front desk were friendly. Check-in and check-out was simple. Room was clean overall. The bathroom shower was small but clean and had plenty of hot water. The walls were a tad bit thin but nothing too bad. Bed were semi-comfortable. Not enough outlets for charging electronics, or medical devices. The site said there was continental breakfast, which was falsified. They have no breakfast at all. Also, the lobby was closed and no one was present after 9PM. Fortunately we had no need to contact the front office. It was not bad overall and wasn’t terrible.
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice quiet stay.
Stayed 1 night in Sep 2022
Response from Nash Patel on Sep 19, 2022
Thanks for Staying with us. We appreciate for your Feedback..

10/10 Excellent

LANCE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older motel property that has been renovated. The room & linens were very clean, the bed was firm & comfortable, the location is quiet & parking is right outside the room. An excellent value for the cost! Will stay here again.
Stayed 1 night in Aug 2022
Response from Nash Patel on Aug 2, 2022
Thank You for Staying with us. We Appreciate your Feedback

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly town and people that work there.
Stayed 1 night in Jul 2022
Response from Nash Patel on Jul 31, 2022
Thank You for Staying with us. We Appreciate your Feedback

6/10 Okay

Kathleen

Business traveller
Disliked: Amenities, property conditions & facilities
1 star
Stayed 1 night in Jun 2022
Response from Nash Patel on Jul 31, 2022
Thank You for Staying with us. We Appreciate your Feedback

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness
Very clean older motel perfect for what we needed
Stayed 1 night in May 2022

6/10 Okay

Hubert

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
There was a noisy group there. Advertised free breakfast, but none was provided. I believe we should be reimbursed for three breakfasts for my wife and myself.
Stayed 3 nights in May 2022

6/10 Okay

Michael

It run down motel. The room smelled musty or moldy. Furniture was outdated (70's). The walls are thin I could hear people in room talking. There was plastic tied on curtains to hold in place. The WiFi didn't seem to work good. There was a few people blaring music outside their rooms. It was ok for 1 night.
Stayed 1 night in Apr 2022
Response from Nash Patel on May 6, 2022
Sorry about Smells as i New Owner i am trying to Improve ment Thank you for Staying with us..

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The first night their was a slight smell of smoke. This may have been from previous guests. The second night was better. It was a bit noisy from other guests who keep their doors open and talked loudly even after 10 pm. The room was clean and comfortable. No breakfast. The owner brought me some hot water for tea I had brought Along. Friendly family.
Stayed 2 nights in Apr 2022
Response from Nash Patel on May 6, 2022
Sorry about Smoke Smells Thank you for Staying with us..

4/10 Poor

Lauren

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Very musky smelling and smelled of smoke which caused irritation to my child. There was no breakfast as advertised. Phones in the room didnt work nor did the hair dryer. Completely overpriced for the area.
Stayed 3 nights in Feb 2022
Response from Np on Mar 3, 2022
Thank you!

6/10 Okay

Brenda Haslem

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2021

2/10 Terrible

Michele

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from np on Nov 4, 2021
ty

6/10 Okay

Mark

Liked: Staff & service, room comfort
Decent stay
The staff is very nice. The room was clean-ish. They have a plumbing issue leads to an odor. Additionally, while the AC did cool the room nicely the unit stunk. The bed was very comfortable and clean. Basically, for a cheap sleep with a decent shower and comfortable bed. It gets the job done
Stayed 3 nights in Sep 2021
Response from Np on Oct 5, 2021
Thank you!

8/10 Good

Roy

Stayed 2 nights in Sep 2021
Response from Nick Patel on Sep 30, 2021
thanks you .

6/10 Okay

Sandra L

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2021
Response from np on Jun 2, 2021
ty

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat stay for the money
The place is dated and needs a little love. Overall it’s is clean and comfortable. It’s in a quiet location just outside of town. The parking lot is VERY WELL LITE. And the area appears to be extremely safe.
Stayed 3 nights in Sep 2020
Response from Np on Oct 12, 2020
Thank you!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2020
Response from Np on Sep 8, 2020
Thank you

8/10 Good

Ray

Stayed 1 night in Aug 2020
Response from Np on Sep 6, 2020
Thanks

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice enough to do it again if I'm ever in the area.
Stayed 1 night in Aug 2020
Response from Np on Aug 17, 2020
Hi robert , We want to say that for staying with us. We are glad you did like staying with us. Will see you InThe feture. Thanks

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Np on Jul 20, 2020
Thanknyou

8/10 Good

Cheryl, Zanesville, Ohio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Older property that jas been updated. Very clean.
Stayed 3 nights in Jul 2020
Response from Np on Jul 20, 2020
Thank you

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
This is a very nice motel in Paris Illinois. Very clean and very comfortable.
Stayed 1 night in Jul 2020
Response from Nick patel on Jul 13, 2020
Hi julie , Thanks you for staying with us . We glad you enjoy nice clean room. Thank you for kind word . Hope.to see you in the feture.

6/10 Okay

Ashley

Travelled with family
Stayed 3 nights in Jun 2020
Response from Np on Jul 10, 2020
Thank you

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Np on Jan 18, 2020
Thank you .

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Liked that Room you could tell was newly decorated with nice bedding.Not much else to say good about our stay. Room had a musty/mold smell, Bathroom cold no heater but well lit, just small and cramped feeling. Beds were uncomfortable. Coffee pot but no coffee, filter,sweetener or creamer. Chair was taped from a priveous rip. Continental breakfast with shorted hours and basic.
Stayed 1 night in Nov 2019
Response from Np on Nov 17, 2019
Thank you for your feedback. We will look I. To and take any inconvenience.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept. Great place to stay for the price offered. Room was very quiet with no sound transmission from adjoining rooms.
Stayed 1 night in Nov 2019
Response from Np on Nov 5, 2019
Thank you for staying with us .We are glad that you enjoy staying with us. Hope to see you in the future.

8/10 Good

Reed, Kansas City

Liked: Cleanliness, staff & service
Sitting on the North end or Paris, this little motel is clean and a good place to sleep after a long day driving.
Stayed 1 night in Oct 2019
Response from Np on Oct 14, 2019
Reed, Thank you.

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEAN CLEAN CLEAN!!!
Very nice people and one of the most clean hotels I have ever been in. It had a little old school motel feel without any of the creepy Bates Motel feeling. Really nice place to spend the night.
Stayed 1 night in Oct 2019
Response from Np on Oct 6, 2019
Hi Pete, We are really appreciated staying with us . We are glad that you did enjoy nice clean rooms. Hope to see you in feture .thanks for staying with us.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
I loved the easy check-in. Cleanliness could have used some work.. Our sheets had holes, and the bedding was what I hope were stains.. I was not provided with Wi-Fi password
Stayed 1 night in Sep 2019
Response from Np on Sep 29, 2019
Hi, Thank you for staying with us . We will look in too.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Motel was one of my favorites. This was a different type a feel from a Motel. It was clean, Safe, & had a breakfast room as well.... I would recommend and I would visit again as well.
Stayed 1 night in Aug 2019
Response from Np on Sep 4, 2019
Thank you ! We are glad that you guys did enjoy staying with us. It's nice to know how are we doing . Thank you for staying with us and hope to see you in the feture.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I needed a room for the night with close proximity to a job site I was working on. This property is older, but seems to be well maintained. Staff was friendly and efficient. Exceeded my expectations by a long shot.
Stayed 1 night in Aug 2019
Response from Np on Aug 31, 2019
Thank you

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Very quiet area just wish it had a local restaurant.
Stayed 1 night in Jul 2019
Response from Np on Jul 28, 2019
Thank you