Room, 2 Queen Beds, Accessible, Non Smoking
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Reviews of Hampton Inn by Hilton Ottawa

2.5 out of 5
Hampton Inn by Hilton Ottawa
100 Coventry Rd, Ottawa, ON

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1415 out of 1950 reviews" "
Rating 8 - Good. 424 out of 1950 reviews" "
Rating 6 - Okay. 61 out of 1950 reviews" "
Rating 4 - Poor. 23 out of 1950 reviews" "
Rating 2 - Terrible. 27 out of 1950 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sittipong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kid friendly
Stayed 1 night in May 2024

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, property conditions & facilities
The room condition in real are much much better than the photos. Room is spacious and comfortable, breakfast is good with choice of food. Staff are very nice and helpful. Fully recommened.
Stayed 2 nights in May 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Mary Rose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are good and the place is very clean
Stayed 1 night in May 2024

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, pool and breakfast! Underground parking. Very clean facility.
Stayed 2 nights in May 2024

10/10 Excellent

Xander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fleury was friendly and was a pleasure to deal with during check-in. The room was also great and spacious. The hair dryer in the room wouldn’t work, and the front desk was able to provide a functioning one right away. Great stay overall!
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, clean, lots of towels and beautiful There was only one thing we found awkward how to get in the entrance front door
Stayed 2 nights in May 2024

10/10 Excellent

Chun Kit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big. The location is quiet.
Stayed 3 nights in May 2024

8/10 Good

Margaret

Great location
Stayed 2 nights in May 2024

10/10 Excellent

Martha J

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to subway and buses. Onsite parking provision.
Stayed 4 nights in May 2024
Response from Brandon Davis - Cleveland on May 22, 2024
Thank you for your review. We hope to see you again.

10/10 Excellent

Namrata

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us early checking on request as we travelled from far. Really appreciate the staff rooms were super spacious cleaned and the bathrooms are huge too overall amazing experience. ✌
Stayed 1 night in May 2024
Response from Brandon Davis - Cleveland on May 22, 2024
Thank you for your review. We hope to see you again.

10/10 Excellent

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice and friendly. Breakfast is excellent. Rooms are spacious and very clean. I recommeythis hotel.
Stayed 2 nights in May 2024
Response from Brandon Davis - Cleveland on May 22, 2024
Thank you for your review. We hope to see you again.

8/10 Good

Yuanhang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall ok, the only complain is so many people crowded at the breakfast. You cannot get anything, can not find a table, cannot get your food.
Stayed 1 night in May 2024

10/10 Excellent

Liz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and breakfast was delicious l.
Stayed 1 night in May 2024
Response from Brandon Davis - Cleveland on May 22, 2024
Thank you for your review. We hope to see you again.

10/10 Excellent

Danilo Antonio

Good
Stayed 1 night in May 2024
Response from Brandon Davis - Cleveland on May 22, 2024
Thank you for your review. We hope to see you again.

10/10 Excellent

Jesus Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in May 2024

10/10 Excellent

Chung Hang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super friendly and helpful!
Stayed 1 night in May 2024
Response from Brandon Davis - Cleveland on May 22, 2024
Thank you for your review. We hope to see you again.

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2024

8/10 Good

kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toliet wasn't workong properly and the frig wasn't that cold. I reported it. Gorgeous and clean hotel. Nice rooms. Good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always a pleasure staying here. Easy, free parking, nice hot breakfast in the morning, and friendly staff. Every time I visit Ottawa, I stay at this Hampton Inn, and I've never been disappointed.
Stayed 1 night in May 2024

8/10 Good

Nathalia

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Good hot breakfast, spacious room. Pool area could use some cleaning, but overall great place to stay if you are not looking to stay downtown (10 min drive from downtown)
Stayed 1 night in May 2024

10/10 Excellent

Nooshin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice crew, beautiful city,nice people.
Stayed 1 night in May 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Amenities
Great rooms and service
Stayed 1 night in May 2024
Response from Brandon Davis - Cleveland on May 21, 2024
Dear Matt,Thank you so much for your review and I am happy you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place to stay--the room was nicely set up particularly for 3 people. We were quite impressed that we were situated walking distance to the O transit which took us rapidly downtown without the worries of parking etc downtown.
Stayed 2 nights in May 2024

10/10 Excellent

Trista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and overall atmosphere was amazing. Will definitely stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Dario

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very quiet room.
Stayed 1 night in Mar 2024

10/10 Excellent

Meg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!! Second time staying here
Stayed 1 night in May 2024
Response from Sam on May 16, 2024
We appreciate you taking the time to leave us your review and we thank you for staying with us. We hope to see you again soon!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine place to stay. Clean rooms and a surprisingly good breakfast included.
Stayed 1 night in Apr 2024
Response from Sam on May 16, 2024
We appreciate you taking the time to leave us your review and we thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Sharon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room is clean and spacious.A comfortable and restful stay. Check in staff was friendly and helpful.Parking is free and very convenient to load the luggage directly from the lift at basement. We only stayed one nght , so there is no time to explore the area arund the property.
Stayed 1 night in May 2024
Response from Sam on May 16, 2024
We appreciate you taking the time to leave us your review and we thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Concetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sam on May 16, 2024
We appreciate you taking the time to leave us your review and we thank you for staying with us. We hope to see you again soon!

10/10 Excellent

SAGAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sam on May 14, 2024
Thank you for staying with us and for leaving us your feedback as well. We hope you enjoyed your stay with us and we hope to see you again soon!

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Good size.
Stayed 1 night in May 2024
Response from Sam on May 16, 2024
We appreciate you taking the time to leave us your review and we thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
tranfic
Stayed 2 nights in May 2024
Response from Sam on May 14, 2024
Thank you for staying with us and for leaving us your feedback as well. We hope you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Huey, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms, free breakfast and friendly staff
Stayed 2 nights in May 2024
Response from Sam on May 14, 2024
Thank you for staying with us and for leaving us your feedback as well. We hope you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

sangmin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from Sam on May 14, 2024
Thank you for staying with us and for leaving us your feedback as well. We hope you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time at a Hampton Inn and we were VERY impressed with the cleanliness and friendly staff! We will for sure book at a Hampton Inn again! Shout out to Housekeeping for their amazing efforts and a HUGE thank you to Bella who worked the breakfast! She found me gluten free Oatmeal and gluten free bread that she personally toasted in a separate toaster both mornings! She went above and beyond to grab me a tray for my drinks too! Bella you are the sweetest!
Stayed 2 nights in May 2024
Response from Sam on May 14, 2024
Thank you for staying with us and for leaving us your feedback as well. We hope you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome. Room was clean. Loved the stay
Stayed 4 nights in May 2024
Response from Sam on May 16, 2024
We appreciate you taking the time to leave us your review and we thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Bill

Stayed 3 nights in May 2024

8/10 Good

Sandeep

Stayed 1 night in Apr 2024

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I have stayed at.
Stayed 1 night in May 2024
Response from Sam on May 6, 2024
Thank you for staying with us and for leaving us your review as well. We hope you enjoyed your stay with us and that we will see you again in the near future!

10/10 Excellent

Irene

Stayed 1 night in May 2024

8/10 Good

Fernando

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The parking can use a cleaning, there’s lots of dirt especially at the EV parking
Stayed 1 night in May 2024
Response from Sam on May 3, 2024
Thank you for staying with us and for leaving us your review as well. We hope to see you again soon!

10/10 Excellent

Marie Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to the train and airport
Stayed 2 nights in Apr 2024

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service
Super clean and new. Lots of amenities in room - fridge, microwave, coffee, tea. Nice to have breakfast included. Would return
Stayed 1 night in May 2024
Response from Sam on May 3, 2024
Thank you for staying with us and for leaving us your review as well. We hope to see you again soon!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very enjoyable
Stayed 1 night in Apr 2024
Response from Sam on May 2, 2024
Thank you for staying with us and for leaving us your review as well! We hope everything was okay with your stay and that we will see you again soon!

8/10 Good

Brad

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that the staff was very friendly and helpful. I didn't like the price of the room for all the noise from the gym above late at night and really early in the morning and the room shook.
Stayed 3 nights in Apr 2024
Response from Sam on May 3, 2024
Thank you for staying with us and for leaving us your review as well. We hope to see you again soon!

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Sam on May 2, 2024
Thank you for staying with us and for leaving us your review as well! We hope everything was okay with your stay and that we will see you again soon!

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam on May 2, 2024
Thank you for staying with us and for leaving us your review as well! We hope everything was okay with your stay and that we will see you again soon!

4/10 Poor

Kenil

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Does tea in the hotel was good. But we had a blockage in the bathroom but there was nobody at night to resolve the technical issue. The manager in the morning informed me that you will get compensated for your inconvenience but never received anything from them. It's not a good thing to promise a customer and then do not deliver on that.
Stayed 1 night in Mar 2024
Response from Brandon Davis - Cleveland on Apr 30, 2024
Good afternoon Kenil,I do apologize for the issues you had during your stay. I have gone ahead and issued the refund to you. Please allow 3 to 7 business days for the refund to be processed. We do hope to see you again.

10/10 Excellent

Erzsebet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and helpful staff
Stayed 1 night in Apr 2024
Response from Sam on May 3, 2024
Thank you for staying with us and for leaving us your review as well. We hope to see you again soon!