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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Comfort Inn Ottawa West Kanata

Star Rating
2.5 out of 5

Photo gallery

Featured image
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Gym
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCanadian Tire Centre11 min drive
    Popular LocationAlgonquin College12 min drive
    Popular LocationOttawa Hospital Civic Campus14 min drive
    AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)31 min drive

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  • Room, 2 Double Beds, Non Smoking (2nd Floor)

    Photos of Room, 2 Double Beds, Non Smoking (2nd Floor)

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsRoom, 2 Double Beds, Non Smoking (2nd Floor)

  • Room, 1 Queen Bed with Sofa bed, Non Smoking (2nd Floor)

    Photos of Room, 1 Queen Bed with Sofa bed, Non Smoking (2nd Floor)

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsRoom, 1 Queen Bed with Sofa bed, Non Smoking (2nd Floor)

  • Room, 1 Queen Bed, Non Smoking, Ground Floor (No Patio)

    Photos of Room, 1 Queen Bed, Non Smoking, Ground Floor (No Patio)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsRoom, 1 Queen Bed, Non Smoking, Ground Floor (No Patio)

  • Room, 1 Queen Bed with Sofa bed, Non Smoking, Ground Floor

    Photos of Room, 1 Queen Bed with Sofa bed, Non Smoking, Ground Floor

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsRoom, 1 Queen Bed with Sofa bed, Non Smoking, Ground Floor

  • Room, 2 Double Beds, Non Smoking, Ground Floor

    Photos of Room, 2 Double Beds, Non Smoking, Ground Floor

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsRoom, 2 Double Beds, Non Smoking, Ground Floor

About this area

Ottawa

Located in Ottawa, Comfort Inn Ottawa West Kanata is in the business district and near a train station. Museum of Nature and Nepean Sportsplex are local attractions and those in the mood for shopping can visit Rideau Centre and Kanata Centrum Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Canadian Tire Centre or TD Place Stadium. Spend some time exploring the area's activities, including skiing.
Visit our Ottawa travel guide
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Popular Location

What's nearby

  • Canadian Tire Centre - 11 min drive
  • Algonquin College - 12 min drive
  • Ottawa Hospital Civic Campus - 14 min drive
  • Canada Agriculture and Food Museum - 16 min drive
  • Mooney's Bay Park - 18 min drive

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 18 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.) - 31 min drive

Restaurants

  • Lapointe - 17 min walk
  • Eggstyle - 3 min drive
  • Moxie's - 4 min drive
  • Kelsey's - 4 min drive
  • Aperitivo - 4 min drive

About this property

Comfort Inn Ottawa West Kanata

Eco-friendly Ottawa hotel in Ottawa Division with free parking
This smoke-free hotel features a fitness centre, a 24-hour business centre and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All rooms are individually decorated and feature free WiFi, free wired Internet and free weekday newspapers. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like fridges and microwaves.
Comfort Inn Ottawa West Kanata offers 146 forms of accommodation with coffee/tea makers and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Choice)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • 1 meeting room
  • Conference space (377 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 10 per pet, per night
Dogs and cats only

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Frequently asked questions

Can I cancel my reservation for free at Comfort Inn Ottawa West Kanata and receive a full refund?
Yes, Comfort Inn Ottawa West Kanata offers free cancellation on select room rates, because flexibility matters! Please refer to Comfort Inn Ottawa West Kanata cancellation policy on our site for more details about any exclusions or requirements.
Is Comfort Inn Ottawa West Kanata pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of CAD 10 per pet, per night. Service animals are exempt from fees.
How much is parking at Comfort Inn Ottawa West Kanata?
Self-parking is free at this property.
What time is check-in at Comfort Inn Ottawa West Kanata?
Check-in is from 3 PM to midnight.
What time is check-out at Comfort Inn Ottawa West Kanata?
Checkout is at 11 AM.
Where is Comfort Inn Ottawa West Kanata located?
Located in Ottawa Division, this eco-friendly hotel is 1.2 mi (2 km) from Kanata Centrum Shopping Centre and 2.6 mi (4.1 km) from Canadian Tire Centre. Bell Sensplex is 1.8 mi (2.9 km) away.
3.8
Good
987 reviews
5 - Excellent
243
4 - Good
439
3 - Okay
200
2 - Poor
61
1 - Terrible
44

3.9/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Stayed 2 nights in Sep 2020

5/5 Excellent

Stayed 2 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
Stayed 2 nights in Sep 2020

2/5 Poor

Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Cleanliness
We have stayed here in the past. The hotel has since been refreshed and has very nice finishes. Unfortunately there were some glitches that led to my disappointment with my stay. The room had a strong odour upon entry that did not go away. I suspect the A/C unit had not been run for a while and the condensate drain was plugged. Because they were full, I did not have an opportunity to relocate. The A/C was loud, even on low fan speed, and would not allow me to turn it off, either at the thermodstat or the unit. I ended up putting a pillow on top of it, which made the noise tolerable. Perhaps the biggest black mark was the toilet seat; it had obviously not been cleaned since the last visitor. Given the times, it made me apprehensive about the general cleanliness of the room. These issues are all fixable (a new A/C unit, more care from staff, who are no doubt overloaded with more tasks), and I am sure that my next visit will not have the same confluence of issues.
Stayed 1 night in Sep 2020

1/5 Terrible

Business traveller, Travelled with pets
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020

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