Ratings based on 1,172 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
81% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Great central hotel

Posted 23-Aug-2016
Pros: clean and comfortable, easy access, good breakfast, friendly staff, good value for money
Cons: Parking is expensive, Views not good (but it is surrounded by buildings so no surprise), no minibar
Location: Excellent location, right downtown, easy access to sights. 15 min walk to Bytown but there are restaurants closer.Close to Parliament buildings
This is a very clean modern hotel that is centrally located. Staff are friendly and helpful. The rooms are modern and clean, the beds comfortable.
3out of 5
by A verified traveller frommontreal

Posted 21-Aug-2016
Pros: Situation pratique
Cons: Un peu vieillot
Location: À distance de marche de Sussex Dr. , Rideau et tous les attraits touristiques
Bien situé, chambre petite par contre Expérience décevante au lounge pour l'apéro mais tres bon déjeuner
4out of 5
by A verified traveller

Posted 21-Aug-2016
Overall it was ok - staff was nice and room was clean. Nothing special, a small hotel, close proximity to downtown.
3out of 5
by A verified traveller

Posted 9-Aug-2016
Boutique hotel past its prime. Drab furniture in the room, the window shades were frayed at the edges, in spite of the description of the room on Expedia, no view whatsoever. But the staff was nice and the bed comfortable. Still not worth the price.
3out of 5
by A verified traveller

Posted 7-Aug-2016
Difficile d'accès en auto, personnel a majorité anglophone
2out of 5
by A verified traveller fromsudbury

Bad sevice and over priced

Posted 7-Aug-2016
Bad service and over priced when I arrived at the hotel, they said I had no reservations. When I showed my confirmation from Expedia they said that Expedia did not send an reservation to them. They told me it was up to me to call Expedia to fix the problem. After arguing with them they gave me a room and when i received my bill it was twice as much then I was quoted
4out of 5
by A verified traveller

Hötel très bien situé

Posted 1-Aug-2016
Pros: Emplacement
Cons: Rendre le climatiseur moins bruyant dans la chambre
Accueil chaleureux et courtois. Chambre prête à notre arrivée. Propre.
4out of 5
by A verified traveller fromSan Antonio

Great hotel, small room.

Posted 31-Jul-2016
Pros: Great location, great staff, valet parking ($$),
Arc The Hotel was a great place with two exceptions: the room was too small for 2 adults; and, the "equipment" in the bathroom were awkwardly placed. With that said, Arc is a great hotel.
4out of 5
by A verified traveller

Convenience

Posted 26-Jul-2016
Walking distance to Canal, Byward market, Parliament Hill.
4out of 5
by A verified traveller

Posted 25-Jul-2016
Disappointed by the room. On Expedia website, when I choose my room, the description mentioned "room with view". For the high price, I was sure that the view from the room was nice. But, when I arrived in my room, the view was a wall... Without comments...