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Reviews of Hotel New Hankyu Osaka

3.5 out of 5
Hotel New Hankyu Osaka
1-1-35 Shibata 1, Kita-ku, Osaka, Osaka-fu

Reviews

8.2

Very good

Rating 10 - Excellent. 528 out of 1384 reviews" "
Rating 8 - Good. 494 out of 1384 reviews" "
Rating 6 - Okay. 246 out of 1384 reviews" "
Rating 4 - Poor. 79 out of 1384 reviews" "
Rating 2 - Terrible. 37 out of 1384 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near train and bus station. Multiple people at reception to help so no wait time to check in. Great view from my room.
Stayed 1 night in Mar 2024
Response from HOTEL NEW HANKYU OSAKA FRONTDESK on Mar 27, 2024
Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

8/10 Good

karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very central to everything. The staff were friendly and helpful.
Stayed 4 nights in Mar 2024
Response from HOTEL NEW HANKYU OSAKA FRONTDESK on Mar 27, 2024
Thank you very much for staying at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

8/10 Good

Nino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saw that this hotwl is closing up this year. Shame as its an overall decent stay with friendly staff and close to a lot of restaurants and mall.
Stayed 5 nights in Mar 2024
Response from 大阪新阪急ホテル on Mar 27, 2024
Thank you very much for your interest in the Osaka Shin Hankyu Hotel. We are very pleased to hear that you were satisfied with your stay. We hope you will visit our hotel again before it closes. Our staff looks forward to serving you.Osaka Shin Hankyu Hotel Front Desk

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness
Fantastic location, hotel is old and dated
Stayed 2 nights in Mar 2024
Response from 大阪新阪急ホテル on Mar 27, 2024
Thank you for choosing the Osaka Shin Hankyu Hotel. We are very pleased to hear your compliments regarding our location. We are also celebrating the 60th anniversary of our hotel. We apologize for any inconvenience caused by the hotel's facilities. We will continue to improve our services based on the feedback we have received. We hope you will consider us again when you have the opportunity.Osaka Shin Hankyu Hotel Front Desk

8/10 Good

Yi Ting

Travelled with group
Liked: Cleanliness, staff & service
Very convenient location. Just one minor thing is that the bedding is a bit too heavy that it kept on slipping down. Overall, great experience.
Stayed 5 nights in Mar 2024
Response from 大阪新阪急ホテル on Mar 27, 2024
Thank you very much for choosing Osaka Shin Hankyu Hotel. We are very pleased to receive your compliments regarding our location. Based on the feedback we have received, we will strive to improve our services even further.We hope you will consider us again when you have a chance.Osaka Shin Hankyu Hotel Front Desk

10/10 Excellent

In Woong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from 大阪新阪急ホテル on Mar 27, 2024
Thank you very much for choosing Osaka New Hankyu Hotel. We are very pleased to receive your high evaluation of our hotel. We are very pleased.We will continue to strive to be the hotel of choice for many guests in the future.We sincerely look forward to welcoming you again.Osaka New Hankyu Hotel Front Desk

6/10 Okay

Hitomi

Business traveller
Disliked: Property conditions & facilities
This hotel's condition is old.
Stayed 7 nights in Mar 2024
Response from HOTEL NEW HANKYU OSAKA FRONTDESK on Mar 13, 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

8/10 Good

BEE LENG

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The economy twin room was very small, other than this the location is convenient for those who takes the airport limousine bus. The boarding and alighting point is right outside the hotel lobby entrance, no worry for rain or shine. There is an exit at B1 that leads to the subway and JR station. Shin Umeda Shokodogai is right beside the hotel.
Stayed 5 nights in Feb 2024
Response from HOTEL NEW HANKYU OSAKA FRONTDESK on Mar 13, 2024
Thank you very much for having us stay at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to subways and trains. Airport limousine right out the door. Too bad, understand they will close in January, 2025
Stayed 4 nights in Mar 2024
Response from HOTEL NEW HANKYU OSAKA FRONTDESK on Mar 13, 2024
Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

8/10 Good

CHUNG YIN SONIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay & very convenient to go anywhere.
Stayed 6 nights in Feb 2024
Response from HOTEL NEW HANKYU OSAKA FRONTDESK on Mar 10, 2024
Thank you for staying with us at Hotel new Hankyu Osaka. We are very glad to have your positive review!

8/10 Good

Lee

Liked: Staff & service
Location is near JR station so it’s convenient when you have JR rail pass. There are at least 3 main departmental stores around the hotel as well as many eateries.
Stayed 3 nights in Feb 2024
Response from HOTEL NEW HANKYU OSAKA FRONTDESK on Mar 2, 2024
Thank you very much for staying with us the other day. Our hotel is located in the downtown area of Osaka, making it very convenient for your stay. The area is close to various train stations, and there are many department stores and restaurants. For this reason, we have received favorable reviews from many customers. We will continue to work hard to become a hotel that is chosen by many people in the future. We look forward to your next visit.

8/10 Good

Deborah

Liked: Staff & service
All we needed for one night.
Stayed 1 night in Feb 2024
Response from HOTEL NEW HANKYU OSAKA FRONTDESK on Feb 22, 2024
Thank you very much for staying at our hotel the other day.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

6/10 Okay

Tsz Chui

Travelled with family
It will be shut down in 2024, what a pity...
Stayed 1 night in Feb 2024
Response from HOTEL NEW HANKYU OSAKA FRONTDESK on Feb 20, 2024
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.However, I apologize for any inconvenience caused by having you pointed out.We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay.We look forward to the your next visit to Japan, and thank you for receiving valuable opinions.Thank you.

6/10 Okay

Graham

Travelled with family
The hotel is aging and will be closed down in 2025. Location is convenient and good for shopping and Kansas airport
Stayed 2 nights in Jan 2024
Response from HOTEL NEW HANKYU OSAKA FRONTDESK on Jan 31, 2024
Thank you very much for using our hotel hotel.I hope that you will return to Japan.I am very pleased that you have liked us.I am happy if you can use the hotel again.

6/10 Okay

PO MAN PAULMAN

Travelled with family
Liked: Cleanliness, staff & service
Too old
Stayed 1 night in Jan 2024
Response from HOTEL NEW HANKYU OSAKA FRONTDESK on Jan 28, 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

10/10 Excellent

Yin Yu Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, easy to access to everywhere. But unfortunately, it will be close in 2025
Stayed 4 nights in Jan 2024
Response from 大阪新阪急ホテル フロント on Jan 25, 2024
Thank you very much for staying with us.We are very pleased that you liked our hotel.We hope you will have another opportunity to stay with us again.

6/10 Okay

Shoichi

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from HOTEL NEW HANKYU OSAKA FRONTDESK on Jan 28, 2024
This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very convenient as it has direct stop to and from both kansai and itami airport. The room is a little smaller than expected. i booked a japanese style room for 4, you can only open up 1 luggage at a time, with the futons laid out. if tucked up, there will be more space. overall it is a great convenient hotel.
Stayed 5 nights in Jan 2024
Response from HOTEL NEW HANKYU OSAKA FRONTDESK on Jan 31, 2024
Thank you very much for using our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities
The room is expectedly small. The bed was extremely firm. Only one free English TV channel, the BBC. Loved the convenience. The airport bus stop is right next to the hotel. There is a direct entrance from the hotel to the train stations.
Stayed 7 nights in Jan 2024
Response from HOTEL NEW HANKYU OSAKA FRONTDESK on Jan 31, 2024
Thank you very much for staying at our hotel the other day.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

10/10 Excellent

Robert, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, excellent location near make transportation hubs, and close to a lot of amenities.
Stayed 1 night in Jan 2024
Response from 大阪新阪急ホテル フロント on Jan 13, 2024
Thank you for staying at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

Kimie, Highland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, short distance to airport bus. Convenient location to many shopping & sightseeing place. Very good location
Stayed 7 nights in Dec 2023
Response from 大阪新阪急ホテル フロント on Jan 11, 2024
Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

10/10 Excellent

Lauren

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
perfect location for shopping and dining. Staff is very accommodating. I highly recommend this hotel
Stayed 4 nights in Dec 2023
Response from 大阪新阪急ホテル フロント on Jan 11, 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.I am very pleased that you have liked us.I am happy if you can use the hotel again.

8/10 Good

Rolyna

Stayed 3 nights in Dec 2023
Response from 大阪新阪急ホテル フロント on Jan 3, 2024
この度はご宿泊いただきまして誠にありがとうございました。次回も是非当ホテルをご利用頂きますよう、従業員一同、心よりお待ち申し上げます。

10/10 Excellent

dong, Belmont

Travelled with family
Liked: Amenities
Stayed 4 nights in Dec 2023
Response from 大阪新阪急ホテル フロント on Dec 29, 2023
この度はご宿泊いただきまして誠にありがとうございました。今後とも多くのお客様に感動と満足を与えられるようスタッフ一同精進して参ります。お客様のまたのご利用心からお待ち申し上げます。

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Dec 2023
Response from 大阪新阪急ホテル フロント on Dec 29, 2023
この度はご宿泊いただきまして誠にありがとうございました。今後とも多くのお客様に感動と満足を与えられるようスタッフ一同精進して参ります。お客様のまたのご利用心からお待ち申し上げます。

2/10 Terrible

Derrick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good job in spoiling our stay
Good location. Rooms are run down and old. Silly ridiculous policy of only giving you 1 bottle of water per guest per day! I approached an elderly staff asking for water and he said one day only one! He directed me to the reception staff who told me the same thing. Checkout guests are not entitled to water. Wow. I am astonished with her aloofness and arrogance. Hotel will be closed from Jan 2025 maybe thats why they cant be bothered.
Stayed 3 nights in Dec 2023
Response from 大阪新阪急ホテル フロント on Dec 22, 2023
This time, thank you for staying at our hotel from some hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.

8/10 Good

Mey

Travelled with family
Liked: Staff & service, amenities
Great location
Stayed 3 nights in Dec 2023
Response from 大阪新阪急ホテル フロント on Dec 21, 2023
Thank you very much for staying at our hotel.We look forward to seeing you soon on your next visit.

10/10 Excellent

Christy, Honolulu

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Would stay again. Very close to shopping and subway.
Stayed 3 nights in Dec 2023
Response from 大阪新阪急ホテル フロント on Dec 15, 2023
Thank you very much for staying at our hotel the other day.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

DONG HWAN

Stayed 2 nights in Dec 2023
Response from 大阪新阪急ホテル フロント on Dec 14, 2023
この度はご宿泊頂きまして御礼申上げます。今後も多くの方に選ばれるホテルになるよう取り組んでまいります。またこちらへお越しの際は、ぜひ当ホテルをご利用ください。

10/10 Excellent

James, FEDERAL WAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is best. Little older hotel, breakfast included. Will come back.
Stayed 5 nights in Nov 2023
Response from 大阪新阪急ホテル フロント on Dec 8, 2023
Thank you very much for staying at our hotel.I am very pleased that you have liked us.I am happy if you can use the hotel again.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transportation. Walk distance to subways and even Airport Bus station is right in front of hotel. Tons of shopping stores and restaurant nearby. Some part of hotel room need upgrades but still very clean. Lot of amenities. Breakfast buffet has excellent selection!! Enjoyed staying!!!
Stayed 4 nights in Dec 2023
Response from 大阪新阪急ホテル フロント on Dec 7, 2023
Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

8/10 Good

Dara

Travelled with partner
Liked: Cleanliness, staff & service
Fantastic location for dining options if you don't mind crowds & waiting to be seated, with the Osaka station & shopping literally across the street so VERY convenient. Although the property name says "New" it struck me as an older hotel but the staff were amazingly friendly & helpful. The buffet at OLYMPIA was decent but we defaulted there because of the crowds at all the other places outside of the hotel. Excellent location though ~
Stayed 1 night in Nov 2023
Response from 大阪新阪急ホテル フロント on Dec 5, 2023
Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

Peter Jasteen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed here for 6 nights and the service was great! The breakfast buffet has great selection and it was worth-it. The hotel is close to the subway (literally connected to the hotel's basement) so it was very convenient to commute back and forth from exploring the city. The room is clean and the hotel is peaceful and quiet. If I were to visit Osaka again, I would stay in this hotel for sure.
Response from 大阪新阪急ホテル フロント on Dec 5, 2023
Thank you very much for using our hotel hotel.I hope that you will return to Japan.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

8/10 Good

GARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, airport limousine bus at door step, walking distance to trains and subway. Super Department stores with restaurants nearby.
Stayed 5 nights in Nov 2023
Response from 大阪新阪急ホテル フロント on Dec 5, 2023
Thank you very much for using our hotel.Thank you for evaluating us a lot.I am very pleased that you have liked us.I am happy if you can use the hotel again.

6/10 Okay

Chio

Disliked: Amenities, property conditions & facilities
The best location possible to stay in the central Osaka, Umeda area. The family is old but well taken care of. However, the hotel is overwhelmed by the tourists from surrounding Asian countries with many unusual demands and the wall is thin. If you are looking for a quiet hotel, this is not it.
Stayed 4 nights in Nov 2023
Response from 大阪新阪急ホテル フロント on Dec 5, 2023
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.However, I apologize for any inconvenience caused by having you pointed out.We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay.We look forward to the your next visit to Japan, and thank you for receiving valuable opinions.Thank you.

6/10 Okay

Man Ting

Liked: Cleanliness, staff & service
convenient
Stayed 4 nights in Nov 2023
Response from 大阪新阪急ホテル フロント on Nov 23, 2023
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

10/10 Excellent

Anca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , nice and clean rooms and friendly helpful staff
Stayed 3 nights in Nov 2023
Response from 大阪新阪急ホテル フロント on Nov 23, 2023
Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

8/10 Good

tadashi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We enjoyed staying for two night.
Stayed 2 nights in Nov 2023
Response from 大阪新阪急ホテル フロント on Nov 21, 2023
Thank you for staying with us the other day.We will continue to use your evaluation as encouragement and strive to improve our services so that you will be even more satisfied.All of our staff members look forward to welcoming you back again.

8/10 Good

Merlyn

Liked: Cleanliness, staff & service
November Trip to Osaka
Love the location of this hotel, bus from KIX drops us off right at the hotel. Shopping and restaurants very close. Walking distance to the Sky Tower. I think I booked a smaller room in error...was a twin room, but there was not enough space for our BIG bags.
Stayed 1 night in Nov 2023
Response from 大阪新阪急ホテル フロント on Nov 13, 2023
Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

8/10 Good

Steven John

Stayed 1 night in Nov 2023
Response from 大阪新阪急ホテル フロント on Dec 11, 2023
この度は当ホテルにご宿泊賜り誠にありがとうございました。身に余るお言葉を頂きまして恐縮です。今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。お客様のまたのご利用を心からお待ち申し上げます。

6/10 Okay

allan

Liked: Cleanliness, staff & service
Small room convenient location
Room was the smallest we ever had in japan. There was nowhere to put our luggage, the wife wedged hers between the bed and the wall, I placed my in the walk way to the bathroom. Had to shuffle side ways to get past it our each other to go to the bathroom. If we wanted anything out of our bags we had to put them on the bed. We could hear ever thing that was happening in the room next door and also peoples conversation as they walk past room in the corridor. The staff were always polite and the buffet breakfast was good, the hotel was very convenient to transport and shopping near Osaka station.
Stayed 4 nights in Nov 2023
Response from 大阪新阪急ホテル フロント on Nov 13, 2023
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.We will strengthen our checking system and we will strive to make improvements as soon as possible.Thank you very much for posting valuable opinion this time.

10/10 Excellent

Merlyn

Stayed 1 night in Nov 2023
Response from 大阪新阪急ホテル フロント on Dec 11, 2023
この度は当ホテルにご宿泊賜り誠にありがとうございました。今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。お客様のまたのご利用を心からお待ち申し上げます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from 大阪新阪急ホテル フロント on Dec 11, 2023
この度は当ホテルにご宿泊賜り誠にありがとうございました。今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。お客様のまたのご利用を心からお待ち申し上げます。

8/10 Good

Ka Ho, Kowloon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from 大阪新阪急ホテル フロント on Dec 11, 2023
この度は当ホテルにご宿泊賜り誠にありがとうございました。今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。お客様のまたのご利用を心からお待ち申し上げます。

10/10 Excellent

Joanne Lee Chian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location; airport limousine bus stop just beside and in the centre of shop, eat and shop
Stayed 2 nights in Nov 2023
Response from 大阪新阪急ホテル フロント on Nov 6, 2023
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

8/10 Good

Dophie

Stayed 2 nights in Oct 2023
Response from 大阪新阪急ホテル フロント on Dec 11, 2023
この度は当ホテルにご宿泊賜り誠にありがとうございました。身に余るお言葉を頂きまして恐縮です。今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。お客様のまたのご利用を心からお待ち申し上げます。

8/10 Good

Kazuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from 大阪新阪急ホテル フロント on Dec 11, 2023
この度は当ホテルにご宿泊賜り誠にありがとうございました。今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。お客様のまたのご利用を心からお待ち申し上げます。

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but also great rooms
Amazing hotel if you're in/out of Osaka and want something that's easy to Osaka Station and or Kansai Airport. The hotel location is amazing. But the actual hotel is also really nice and comfortable.
Stayed 1 night in Oct 2023
Response from 大阪新阪急ホテル フロント on Oct 31, 2023
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.We appreciate your satisfaction and I am very pleased.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Ng

Stayed 6 nights in Oct 2023
Response from 大阪新阪急ホテル フロント on Dec 11, 2023
この度は当ホテルにご宿泊賜り誠にありがとうございました。今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。お客様のまたのご利用を心からお待ち申し上げます。

6/10 Okay

Connie

Travelled with group
Liked: Cleanliness
The hotel is in a very busy area of Osaka; it is right above of the Osaka Umeda station. There is an entrance on the B1 floor directly connected to the walkway to the subway station and 10 minutes walk to the Osaka train station via underground walkway , very convenient. However, room is small. The air conditioner wasn’t working the third night of stay and window couldn’t be open. There are plenty of restaurants and shopping malls nearby.
Stayed 3 nights in Oct 2023
Response from 大阪新阪急ホテル フロント on Oct 24, 2023
Thank you very much for having us stay at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.