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Reviews of Studio 6 Orange, TX

2 out of 5
Studio 6 Orange, TX
2502 Highway 62 North, Orange, TX

Reviews

6.6
Rating 10 - Excellent. 91 out of 334 reviews" "
Rating 8 - Good. 80 out of 334 reviews" "
Rating 6 - Okay. 53 out of 334 reviews" "
Rating 4 - Poor. 50 out of 334 reviews" "
Rating 2 - Terrible. 60 out of 334 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells bad
Stayed 1 night in May 2024
Response from Brand Experience Team on May 21, 2024
Hi Carlos,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 Good

James

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi James,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Jamarius

Travelled with family
Liked: Staff & service, property conditions & facilities
The stay was cool. I had no complaints. It was a quality hotel.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Jamarius,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches in the hotel room there was also somebody’s purse left in a dresser the Wi-Fi did not work in the tub would not drain the water
Stayed 1 night in Jan 2024
Response from Nancy Y. on Feb 13, 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 Good

Javi

Travelled with family and small children
Stayed 1 night in Dec 2023

4/10 Poor

Jorge

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks very nice when I booked it . It was very dirty and bearly has any towels . I don't think it was worth all the money I paid . The receptionist was also very rude
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Jorge,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

Woodrow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50th High School Reunion
Studio 6 Orange was presented as an extended stay facility. The room had a full kitchen, but no dishes, pots, or silverware. The refrigerator worked. The freezer was no problem, but the fridge section had lots of condensation.
Stayed 4 nights in Oct 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Woodrow,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

6/10 Okay

Kamesha

Liked: Staff & service
Loud music and hanging out in the parking lot
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Kamesha, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

8/10 Good

Jonathan

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

Leonardo A

Stayed 1 night in Jul 2023

2/10 Terrible

Julie

Business traveller
Disliked: Staff & service
No employee working front desk
When I arrived to check in, no one was working the front desk. There was a couple there who had been waiting awhile and said that no one was available to check them in. We waited about 30 minutes before deciding to go look for someone to help us. The gentlemen went throughout the hotel looking for employee to check us in. He was able to find someone after about 20 minutes. The employee was on 3rd floor. He said that he was setting up a tv. I have never had such a disappointing and unprofessional experience checking in to a hotel. It was late and I was very tired. I will not be staying there again.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hi Julie, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

8/10 Good

Valerie

Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveller

Stayed 1 night in May 2023

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms was very clean
Stayed 1 night in Apr 2023
Response from Brand Experience Team on Apr 21, 2023
Hi Terri,Thank you for the perfect rating!!Maz K.#Team6

10/10 Excellent

Samantha

Stayed 4 nights in Mar 2023

10/10 Excellent

harvey

Stayed 1 night in Jan 2023

4/10 Poor

Heather

Stayed 1 night in Dec 2022
Response from Brand Experience Team on Jan 4, 2023
Hi Heather,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Kamesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Brand Experience Team on Jan 4, 2023
Hi Kamesha,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Bev on Dec 17, 2022
Hello valued guest,10 out of 10!Thank you so much foe the great review. We appreciate your time. We hope to see you again and until then we will leave the lights on for youBev#Team6

8/10 Good

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Bev on Dec 17, 2022
Hello Mary,Thank you so much for your time and review. We appreciate your feedback and hope to see you again. Until then we will leave the lights on for you.Bev#Team6

8/10 Good

Whit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good long stay motel
Good clean motel for business trip , nice kitchen area , motel provides pots, pans and dishes, but they don't provide a way to clean them, IE dish soap.
Stayed 4 nights in Nov 2022
Response from Bev on Dec 17, 2022
Hello Whit,Thank you for your time and review. We appreciate your feedback. We hope to see you again and until then we will leave the lights on for you.Bev#Team6

4/10 Poor

Natalie

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The lady at the counter was incredible and is the only reason I ended up staying there but Expedia was so awful to me and I felt could have done things so differently to create a different outcome
Stayed 1 night in Nov 2022
Response from Royale on Nov 24, 2022
We are very sorry to hear that you didn’t have a great experience in our hotel due to Expedia our mission is to provide excellent guest experience, so we are sorry to have let you downIf there’s anything that we can do better please let us know.Sincerely Front Desk

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Brand Experience Team on Nov 7, 2022
Hi Anthony,Thank you for the perfect rating!!Maz K.#Team6

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Nancy Y. on Oct 4, 2022
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Okay

Amanda, Mount Vernon

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Overall it was ok. No breakfast, no dishes in the kitchenette at all, pool was full of empty drink bottles and trash, desk clerk followed me all the way to my truck to all of I had a cell phone charger she can borrow. Same lady was rather rude on check in. She scoffed at my daughters emotional super animal. A teacup chihuahua that is very well maintained and friendly. Woke up to roaches in the bed with me. Would not recommend. They would have to give me some kind of reimbursement and clean it up for me to ever go back there. Do not recommend.
Stayed 2 nights in Sep 2022
Response from Brand Experience Team on Sep 15, 2022
Hi Amanda,On behalf of Studio 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very unprofessional. Will not be back.
Everything was fine until checkout, the staff was very rude and as we were loading things up into our truck we noticed two housekeepers following another family into the parking lot yelling and cussing at them in front of their kids!! Calling them white trash and disgusting. Very unprofessional as it was in front of other guests. Then telling them to get out of their vehicles as I guess they were trying to fight them. This was coming from a older red haired Caucasian woman and a mid 30s african American woman. Will not be back to stay here, after talking to the family they attacked. The poor family had already been going through alot having to sleep in truck after the husband was laid off of work and they were forced to leave their home. To finally being able to afford a room and then to be treated like that from staff. Heartless.
Stayed 1 night in Aug 2022

8/10 Good

Ivy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean, comfortable room.
Staff was friendly. Room was quiet & clean. Parking was close to my room. A good experience overall.
Stayed 3 nights in Jul 2022
Response from Brand Experience Team on Sep 15, 2022
Hi Ivy,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omg so far this was the best stay i had with hotel.com app I have been experiencing seriously bad hotels This was finally a decent place
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Sep 15, 2022
Hi Amy,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Brand Experience Team on Jun 29, 2022
Hi Lisa, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handicap room wasn't. Bathroom in poor conditions.
Stayed 1 night in Jun 2022
Response from Brand Experience Team on Jun 29, 2022
Hi Robert, Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K. #Team6

2/10 Terrible

Eugenia

Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about the experience is that the staff was very nice. Otherwise it was one a terrible stay. Room was filthy,bugs, unsanitary.
Stayed 1 night in Jun 2022
Response from Brand Experience Team on Jun 29, 2022
Hi Eugrnia, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

Herman

Stayed 1 night in Jun 2022
Response from Brand Experience Team on Jun 29, 2022
Hi Herman, Thank you for the perfect rating!! Maz K. #Team6

10/10 Excellent

Cathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Staff very helpful help us to decide where else to go while in the area which was great because we had never been to Texas
Stayed 1 night in May 2022
Response from Brand Experience Team on Jun 29, 2022
Hi Cathleen, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Maz K. #Team6

2/10 Terrible

Jessica

Stayed 1 night in May 2022
Response from Nancy Y. on Jun 3, 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

6/10 Okay

Cheryl

Stayed 1 night in May 2022

2/10 Terrible

Roy

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Disappointed!!!!
Very unpleasant. Room in need of updating!! Not clean, No Hot Water!!!! I talked to the Clerk when I checked out she told me when ever they are booked 50% or better they have a hot water Problem! If they know they have a problem why they don’t do something about it!! For what they charge I will spend a little more next time on a different Hotel!!!
Stayed 1 night in May 2022
Response from Nancy Y. on Jun 3, 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

2/10 Terrible

Zack

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Nancy Y. on Jun 3, 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

4/10 Poor

Stacy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower head broke was a handicap room no hand rail by toilet air conditioner very load spider webs mattress hard as a rock overall stay horrible
Stayed 4 nights in Mar 2022
Response from Brand Experience Team on Apr 1, 2022
Hi Stacy, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that needed to change was the shower had warm water not hot
Stayed 3 nights in Mar 2022
Response from Brand Experience Team on Apr 1, 2022
Hi Robert, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Mar 2022
Response from Brand Experience Team on Apr 1, 2022
Hi Miguel, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Kaur J. #team6

6/10 Okay

Jaela

Stayed 2 nights in Feb 2022

4/10 Poor

john

Business traveller
Disliked: Staff & service
Stayed 2 nights in Jan 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so fantastic.
Stayed 1 night in Dec 2021
Response from Brand Experience Team on Mar 2, 2022
Hi Paul, Thank you for the perfect rating!! Maz K. #Team6

6/10 Okay

Kristina

Travelled with family
A tad disappointed.
It is a pet friendly hotel; our bathroom doors were chewed and clawed up. We didnt have a pet, so i wish we could have stayed in a room where pets arent allowed. I had to plug in the AC unit when we arrived. The water turned the white wash cloth brown. It didnt smell, was just brown/rust colored. Im not sure if the room had been used for a while or what. I got several calls from the hotel while we werent there, but they never left a message and when i called back noone answered. The beds were comfortable and everything was clean otherwise.
Stayed 2 nights in Dec 2021
Response from Brand Experience Team on Mar 2, 2022
Hi Kristina, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
It was easy to book, very clean, large desk workspace, kitchennette. Clean bathtub, very new looking.
Stayed 1 night in Dec 2021
Response from Brand Experience Team on Mar 2, 2022
Hi Sarah, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

10/10 Excellent

Vallery

Stayed 2 nights in Dec 2021

4/10 Poor

Nicole

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
There front desk person who check us in wasn't friendly. The room the was not very clean. My toddler was crawling around and his feet turn black thats how dirty the floor were. There was caked on food on the floor and wall my the fridge
Stayed 1 night in Nov 2021
Response from Brand Experience Team on Mar 2, 2022
Hi Nicole, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost everything was just fine. The AC/Heater was not working very well is on some system of master control. When we got where the room was at 63'o We moved it to 76'o. About 4 hours later it was at 73.o. It did not reach 76'o 'til the middle of the next day. Later it went to 73.o. We could not get it to go higher the rest of our two days stay. It was a fairly new unit. I don't know if it wasn't working properly or it has a master program.
Stayed 2 nights in Nov 2021
Response from Brand Experience Team on Mar 2, 2022
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

2/10 Terrible

Olga

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Smelled of smoke/cigarettes Staff threw the keys to me Nasty CC place
Stayed 1 night in Nov 2021
Response from Brand Experience Team on Mar 2, 2022
Hi Olga, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

8/10 Good

Roxanne

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Clean, comfortable bed. Some dirty places on bathroom walls, especially near trash can. Otherwise, no complaints. I was tired and this was a quiet, restful night.
Stayed 1 night in Sep 2021