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I could here the high way traffic. The walls and door are very thin. There is no privacy. The hotel make customers allow house keeping in their room daily. This isn't told you when you book or checking in. After I had checked in, I went back to the front desk and I mentioned to the front desk person that I didn't want house keeping service during my three day stay and asked if they had any "do not disturb hangers"I was told "no" and I had to speak to the morning front desk person. Because it was "required" to have house keeping to enter the room daily. Which is ridiculous. Due to not having any privacy I checked out early and asked for a refund for the remaining two night.
Do not stay at home this hotel.
Stella
Stayed 3 nights in Apr 2024
Response from Nancy Y. on Apr 18, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
For the price we pay it is very good motel where animals are happy enough. Can not give more stars because it is standing basically on freeway and noisy really bad and nothing we can do about it.
NATALIA
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6
I stay weekly due to work. Been stay last few months. Very clean with daily cleaning. Suites are very nice and roomy. Dog friendly. Highly recommended this hotel. A top Motel 6 compare to standard ones. Not 5 star but the price and cleanliness is top notch. Friendly staff. Right off 405 and ramp. Can be loud if against the highway but ear plugs provided.
Sean
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Shane,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6
6/10 Okay
stephen, Albuquerque
Mar 31, 2024
Liked: Staff & service
stephen
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi StephenThanks for your review, we really appreciate the support. Lilith#Team6
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
Customer service was not very good. Place was clean and well maintained. Area was very accessible to shops and restaurants.
Freddie
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Freddie,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6
I was charged $10 for a pillowcase front desk saying it was too dirty. But through the pillowcase out before I could see it. Other than me Being disrespected.and hustled by the Front desk, the property is very clean. Extremely Quiet. and very nice rooms.
Chase
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Chase,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
4/10 Poor
Susan
Business traveller, Travelled with partner
Feb 26, 2024
Disliked: Amenities
Working a 12 hour night shifts during a storm, I decided to get a room so i didn't have to commute home between shifts and wound be able to sleep. However. I was woken up by the maid who said its their policy o enter and clean the room every day. After explaining the situation her she left to discuss with her manager. Only to return and demand to come in to clean. No exceptions. I will never stay there again.
Susan
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi SusanAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6
Great motel, safe and clean. Bonus having a microwave and refrigerator. Close to freeway but they give you earplugs.
Trish
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hey Trish, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6
10/10 Excellent
Cuahutemoc, Santa Maria
Business traveller
Feb 17, 2024
Great service
Cuahutemoc
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Cuahutemoc,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6
The motel is right off the highway so if u don’t want that, this isn’t for you
George
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
Hi George,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6
6/10 Okay
Carlos, Long Beach
Business traveller
Feb 5, 2024
Liked: Cleanliness, amenities
Clean but rooms are next to the freeway so not quiet enough at night time to sleep.
Carlos
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi CarlosThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
6/10 Okay
Stephen
Travelled with family, Business traveller, Travelled with pets
Jan 22, 2024
Staying here was average …However, didn’t like the fact that even though I was staying multiple nights in a row, it was still mandatory for housekeeping to enter and clean the room on a daily basis…I would be very active with Zoom calls the first half of the day which made things very awkward on these calls. Is it that important for housekeeping to enter every day? Personally, I really do not think so. You might want to reconsider doing this for the guest’s sake…
Stephen
Stayed 4 nights in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Stephen,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
2/10 Terrible
trenton
Jan 12, 2024
Was not satisfied
trenton
Response from Nancy Y. on Jan 23, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
4/10 Poor
Andrea, Huntington Beach
Jan 10, 2024
Andrea
Stayed 1 night in Dec 2023
6/10 Okay
Verified traveller
Travelled with family
Jan 4, 2024
One night was enough, but we booked 4
Freeway approx 10ft from back window. Super noisy. They should wall off the back window and have none instead.
Room smelled a bit like cat urine.
Vending machine prices ridiculously high. Gas stations etc near but require crossing main roadways.
Verified traveller
Stayed 4 nights in Dec 2023
Response from Nancy Y. on Jan 17, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
Response from Brand Experience Team on Dec 26, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6
Staff was very friendly and helped me with setting up my Ipad. I will definitely use this motel again
sharon
Stayed 4 nights in Nov 2023
Response from Nancy Y. on Dec 5, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
Good but strict on bedding and cleaning and charge u for every lil thing
Linda
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Nov 16, 2023
Hi Linda, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6
The motel was about as expected. Clean, affordable and convenient. The service, however, was not great. Usually Motel 6 staff is exceptional. But we felt like an inconvenience to them and when we needed more pillows, we were refused. Not our usual experience with this company. Maybe just this location.
Deanna
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Deanna,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6
One night stay. Clean and not much in it. Comfortable bed, Quite considering the bedroom was backed up against the 405 freeway in CA. No clocks, pictures or hairdryer. In CA is probably a bargin.
James
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi JamesWe’re glad you enjoyed your stay!Lilith#Team6