Lobby sitting area

Reviews of Ocean House Hotel & Motel

2.5 out of 5
Ocean House Hotel & Motel
71 W Grand Ave, Old Orchard Beach, ME

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 71 reviews" "
Rating 8 - Good. 22 out of 71 reviews" "
Rating 6 - Okay. 14 out of 71 reviews" "
Rating 4 - Poor. 4 out of 71 reviews" "
Rating 2 - Terrible. 4 out of 71 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

April

Travelled with partner
Liked: Staff & service
Nice location, room decent but floors were dirty and sandy. Beach is filled with red stuff, not sure of that's a red type of kelp but its everywhere. Gym was a couple of blocks away, not on site. Bed was very comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Shayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wonderful place def planning in coming back next year
Stayed 2 nights in Sep 2023

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money
The room was nothing as pictured on there site, very much dated and look as it was all furnished by tag sale items from the furniture right down to the pots,pans, coffee maker, dishes ect.all miss match stuff that looks as its time is up.(very well used). As far as cleanliness, it was tidy could have used a air freshener but may not have help considering the trash can was located right out side our door and also the housekeepers laundry room was right next door so every day we had to be careful going out our door because they would pile the laundry up right out side our door. I will say if your paying say $100 a night then you can over look things, but at $250 a night you at least don't want to trip over laundry getting out of your room and maybe a drinking cup that doesn't look like it was used to make sandcastles...
Stayed 3 nights in Sep 2023

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great. It was right on the beach so very convenient. You could walk to the pier easily. The mattresses were horrible and desperately needed to be replaced. The headboard was not connected to the wall or bed so if you moved the bed accidentally the headboard would fall. The kitchen needed updating. If it was cheaper it wouldn’t be as big of a deal but it was like $900 for three nights with taxes. For that price they shouldn’t have such worn down mattresses.
Stayed 3 nights in Aug 2023

2/10 Terrible

Samuel

Stayed 3 nights in Aug 2023

8/10 Good

myles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Aryanna

Liked: Cleanliness
Stayed 3 nights in Aug 2023

10/10 Excellent

Andre

Stayed 3 nights in Aug 2023

10/10 Excellent

Wanda

Travelled with family
Disliked: Amenities
Ok, your usual OOB.
Stayed 3 nights in Aug 2023

10/10 Excellent

James

Stayed 4 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jul 2023

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Phenomenal location. Excellent staff. Clean. Only complaint is the outdated bathroom and a shower that ranged from freezing cold to boiling hot with no way to manage the temperature.
Stayed 3 nights in Jul 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Love ocean house. So close to everything! Never disappoints. Always clean fun place to stay
Stayed 1 night in Jul 2023

8/10 Good

Patrice

Travelled with partner
Liked: Cleanliness, property conditions & facilities
J'étais dans la chambre 7 qui se situe dans la partie MOTEL donc, nous étions face à la piscine et face à la mer! J'y retournerais n'importe quand car, tout étais accessible à pied et excellent restaurant Joseph's à 2 pas du motel wow! Par contre, las 1ière chambre proposée se trouvait dans la partie HOTEL avec vue sur le stationnement et beaucoup trop bruyant et de gens qui parlaient fort, nous avons donc demandé à être déplacé
Stayed 5 nights in Jul 2023

8/10 Good

Douglas

Travelled with partner
Liked: Staff & service
The building is under construction, that is the reason for the low property reviews. Besides that we really like staying there. When the building is complete the stay will be even better.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Room were very nice and bigger then expected .very clean .loved the kitchenette and accessories with it .Will definitely stay there again
Lobster roll on the pier . Our favorite place to spend time
Stayed 3 nights in Jul 2023

8/10 Good

KARL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and price.
Stayed 1 night in Jun 2023

8/10 Good

Steven

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2023

8/10 Good

Michelle

Travelled with group
Liked: Staff & service
The check in process was confusing, you have to check in at another building with a different name.
Stayed 2 nights in Sep 2022

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel on the shore. Feels safe
Stayed 1 night in May 2022

8/10 Good

Dan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof was clean. Had separate living space and bedroom. Mini fridge, microwave, toaster, stove top, and coffee maker. Not much noise from the street. Close to everything!
Stayed 3 nights in Sep 2022

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just so so
When i made my reservation i requested a ground floor room i was put in a upstairs room im disabled and they could not accommodate me
Stayed 4 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very loud, you will hear the trains and the crying kid in the room next door to you. Convenient to the beach.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OOB trip 9/1/22
Loved the location. Beach right there! Kitchenette well equipped. Received a lot of harassment from a couple of motel neighbor families claiming I was parked in their spots but I confirmed three times with the office that there is no assigned parking. Hotel needs to paint over the numbered spaces to avoid future confusion. Maintenance staff was great and responded both times in less than 10 minutes; first time was to replace the filter in the a/c; second time was to replace a broken chair. Front desk staff and cleaners were also great.
Stayed 5 nights in Sep 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room did not smell clean at all, it had a dirty smell to it, i had to buy a air freshner, when you flushed the toilet it was very slow an would rise before going down, Lafayette owners should redo rooms over for what they charge, they are run down
Stayed 2 nights in Aug 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Clean and comfortable rooms. Very spacious, with a small stove and refrigerator. Walls are thin so you can hear your neighbors really well but this didnt bother us. Will definitely return with our family.
Stayed 2 nights in Aug 2022

6/10 Okay

Eva, Baileyville

Travelled with partner
We stayed for 4 nights in a room on the West Grand Avenue side. We knew it was an older hotel and we’re not high maintenance people, but, for the over $200 per night price we expected better. We had a nice week, but most likely wouldn’t stay here again. Positives: great location to beach and easy walk to pier, bed was comfortable, pool on property was nice and not crowded like the sister properties. Negatives: train is very close and blew its very loud whistle every morning around 5:30 am, there was black mold in the grout of the shower tiles, the kitchenette wasn’t fully stocked - no coffee mugs, spatula, dish soap, etc., there was no daily maid service - at check in they said to call if we needed anything, but if someone is staying 4 nights it would be nice to have someone else take out your trash and get fresh towels, coffee, shampoo, etc. Luckily we brought our own coffee supplies and toiletries!
Stayed 4 nights in Aug 2022

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location! Quiet, air conditioned. Couldn’t pull the sofa bed out without some rearranging, and the furnishings were overall quite dated, but no complaints functionally.
Stayed 2 nights in Jul 2022

4/10 Poor

roxanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Gross
Gross. There was dead flies smooshed into the walls that i had to clean off. Hair in the fridge. No house keeping our entire 4 day trip and they didnt leave any cleaning supplies to wipe down tables after ourselves.
Stayed 3 nights in Jul 2022

10/10 Excellent

Monique

Stayed 2 nights in Jul 2022

2/10 Terrible

Rosemary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terribly outdated. Room was dirty. Outdoor plastic chairs were cracked. Inside was drywall with paint over it ( no muddying). Will never visit again
Stayed 2 nights in Jul 2022

8/10 Good

Diane

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Bien situé, proximité de la plage, plusieurs piscines disponibles. À distance de marche de tout même pour de jeune enfant
Stayed 4 nights in Jul 2022

2/10 Terrible

Andrew

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This resort has two main properties - The Waves and Ocean House the difference being The Waves is more high end and Ocean House is very much at the low end. We had booked the Family Double Room for more than $300 CND a night and all I can say is Ocean House is very run down. The security door was off its hinges, railing veranda was rotten - oddly a person was painting over it for a day and the locks on the window were broken off so you could not secure them. Highly not worth the price
Stayed 4 nights in Jul 2022

6/10 Okay

Charles

Liked: Cleanliness, amenities
The property is old and needs to be revamped. Will stay here again tho
Stayed 2 nights in Jul 2022

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The room was large and clean. The parking and building were confusing. Hard to find since you have to check in at a different location. Was not able to find the gym since there seemed to be no staff on this sight. It was right next to the ocean so the short walk was perfect.
Stayed 2 nights in Jun 2022

8/10 Good

Yves

Liked: Cleanliness, staff & service, room comfort
Location good
Older but the most important is our room was clean. The television was weird. The guide was no useful, but we had good weather and we spent our time at the beach.
Stayed 4 nights in Jun 2022

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and accommodating. My husband and I enjoyed a nice quiet weekend here on a motorcycle trip. We loved it and plan on coming back.
Stayed 3 nights in May 2022

10/10 Excellent

Lee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location next to the ocean
Stayed 2 nights in Sep 2021

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in it was a bad experience. Staff very nasty and gave me a hard time on a mistake they made. Given a different room than i booked . The broken smake detector and damages in the room along with the unmatched decor that looked like a college boy decorated from yard sales .
Stayed 3 nights in Sep 2021

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2021

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Aug 2021

8/10 Good

Raquel

Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
Loved that it was just a short walk to the water and down town to all the shops, restaurants, etc. I did not like that my wifi sis not work the whole 4 days I was there. I could not get service at all.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Location was great! Staff was friendly. Property is old and rooms are very small.
Stayed 3 nights in Jul 2021

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome the pool was so clean, the rooms had EVERYTHING we needed and then some. Literally right on the beach, easy parking and so close to the pier.
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only redeeming trait about this property was the close proximity to the ocean. The room was a mixture of 1970's interior decorating with a splash of cabin/Stephen King creepiness', a funky smell that permeated your clothing, the ceiling fan did not work, the tv did not work, the WIFI password did not work, the door to the bathroom was frayed and splintered on the bottom, and the parking is very tight (I would not suggest to bring an Extended Cab truck, you check in at the larger hotel down the road.
Stayed 3 nights in May 2021