Beach nearby, white sand, free beach shuttle, sun loungers

Reviews of Radisson Blu Aruba

4 out of 5
Radisson Blu Aruba
J.E.IRAUSQUIN BLVD, 97-A, Noord

Reviews

9.2

Wonderful

Rating 10 - Excellent. 958 out of 1380 reviews" "
Rating 8 - Good. 273 out of 1380 reviews" "
Rating 6 - Okay. 71 out of 1380 reviews" "
Rating 4 - Poor. 44 out of 1380 reviews" "
Rating 2 - Terrible. 34 out of 1380 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Mary Pitt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Hotel Management on May 22, 2024
Dear Mary, Thank you for staying with us, and for taking the time to leave us this great score of your recent stay. We truly do appreciate and value your feedback and we hope to be able to welcome you back in the near future.

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place... need more light in the bathroom
Stayed 3 nights in May 2024
Response from Hotel Management on May 21, 2024
Dear James, Thank you for taking the time to leave this review and score but most importantly for choosing Radisson Blu Aruba as your vacation destination. We thank you so much for bringing your comments and feedback to our attention. We have shared your comments and feedback with my management team and will surely look into this. Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future.

10/10 Excellent

kiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Hotel Management on May 21, 2024
Dear Kiana, Thank you for staying with us, and for taking the time to leave us this excellent score of your recent stay. We truly do appreciate and value your feedback and we hope to be able to welcome you back in the near future

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great
Stayed 4 nights in May 2024
Response from Hotel Management on May 20, 2024
Dear Robert, Thank you for staying with us, and for taking the time to leave us this excellent score of your recent stay. We truly do appreciate and value your feedback and we hope to be able to welcome you back in the near future.

6/10 Okay

Margaret

Travelled with family
Walkable
Stayed 2 nights in May 2024
Response from Hotel Management on May 20, 2024
Dear Margaret, Thank you so much for taking the time to post this score! We appreciate your honest feedback and are delighted to know you enjoyed your stay with us based on your scores. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future.

4/10 Poor

Lauren

Disliked: Cleanliness, staff & service
Stayed 4 nights in May 2024
Response from Hotel Management on May 20, 2024
Dear Lauren, We are sincerely sorry that your stay at our resort did not meet your expectations. We appreciate the time you took to share your experience with us. Thank you once again for being a valued customer and we hope to have another opportunity to welcome you back for a more satisfying experience.

10/10 Excellent

James T, Clearwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very friendly, especially Jordan.
Stayed 7 nights in May 2024
Response from Hotel Management on May 20, 2024
Dear James, Thank you so much for taking the time to post this great review. We are so happy to hear that you enjoyed your stay with us, and that our amazing staff was a particular highlight of your stay especially Jordan. We will be sure to recognize him for being mentioned by name in your review. Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future.

10/10 Excellent

Donna

Clean, large property. Nice staff.
Stayed 6 nights in Apr 2024
Response from Hotel Management on May 20, 2024
Dear Donna, Thank you for staying with us, and for taking the time to leave us this excellent review of your recent stay. We truly do appreciate and value your feedback and we hope to be able to welcome you back in the near future.

10/10 Excellent

Lisa, Agawam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. So friendly and so accommodating. . Every single one of them. The room was spotless and roomy the pools were clean
Stayed 3 nights in May 2024
Response from Hotel Management on May 17, 2024
Dear Lisa, Thank you so much for taking the time to post this wonderful review! We are so happy to hear that you enjoyed your stay with us, and that our friendly staff was a particular highlight of your stay. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

10/10 Excellent

Luis Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely gorgeous. The rooms were very spacious. The people were extremely friendly. You didn’t have to get in the car a bus a taxi or anything, everything is right at your fingertips. Amazing place we will be back
Stayed 7 nights in May 2024
Response from Hotel Management on May 15, 2024
Dear Luis, We're thrilled to hear that you found our property gorgeous. Your 5-star rating brightens our day and serves as a constant reminder of why we love what we do. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We thank you for choosing Radisson Blu as your vacation destination and can’t wait to have you back and create more wonderful memories together. We appreciate your feedback and are delighted to know you enjoyed your stay with us. Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future.

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel beautiful rooms friendly staff and close to beach
Stayed 7 nights in May 2024
Response from Hotel Management on May 14, 2024
Dear Alma, We're thrilled to hear that you found our rooms beautiful and that our staff provided you with friendly service during your stay. Your satisfaction is our top priority, and we're delighted that we could contribute to making your experience memorable. We hope to have the pleasure of welcoming you back to our property in the future for another wonderful stay.

10/10 Excellent

Zaim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, super clean, modern, great service.
Stayed 5 nights in May 2024
Response from Hotel Management on May 13, 2024
Dear Zaim, Thank you so much for taking the time to post this wonderful review and excellent rating! We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future.

10/10 Excellent

Christeta

Travelled with partner
Liked: Amenities
Everyone was nice and accommodating, especially Leyonardo at front desk.
Stayed 3 nights in May 2024
Response from Hotel Management on May 13, 2024
Dear Christesta, Thank you so much for taking the time to post this great review. We are so happy to hear that you enjoyed your stay with us, and that our staff was a particular highlight of your stay especially Leyonardo and we will be sure to recognize him for being mentioned in your review. Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future.

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, upkept and very nice people. 5 stars for sure, rooms were spacious and clean. The ONLY non-positive thing that I have to say is that I wish the bar stayed open later as well as the shops/restaurants on the property. Other than that I have nothing bad to say about this place. Will be back!
Stayed 3 nights in May 2024
Response from Team Blu on May 13, 2024
Dear Valued Guest,Thank you so much for your glowing review! We're thrilled to hear that you found our property clean, well-maintained, and populated with friendly individuals. It's wonderful to know that you enjoyed our spacious and clean rooms, and we're delighted to receive your 5-star rating!We appreciate your feedback regarding the operating hours of our bar, shops, and restaurants. Rest assured, we'll take your comments into consideration as we strive to enhance our guests' experience. We understand the importance of having amenities available at convenient times, and we'll work with our vendors towards improving in this area for your future visits.We're excited to hear that you'll be returning! It was a pleasure having you stay with us, and we can't wait to welcome you back for another enjoyable experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We're here to ensure that each visit exceeds your expectations!

10/10 Excellent

Daniel

Stayed 4 nights in Apr 2024
Response from Hotel Management on May 14, 2024
Dear Daniel, Thank you for taking the time to leave this excellent score. We thank you for choosing Radisson Blu Aruba as your vacation destination. Thank you for being a valued customer and we hope you to welcome you back very soon.

10/10 Excellent

George Edmond Junior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was dirty for most part, but that was about it. Loved the hotel overall.
Stayed 4 nights in May 2024
Response from Roland on May 11, 2024
Dear George Edmond Jr,We truly appreciate you taking the time to share your review with us. We thank you for choosing Radisson Blu as your vacation destination and can’t wait to have you back and create more wonderful memories together.We appreciate your feedback and are delighted to know you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to serving you again soon. We apologize for any inconvenience you may have experienced during your visit to the pool, I have shared your comments and feedback with my management team and will surely look into this with the concerning departments. Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future.

10/10 Excellent

Judith, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Radisson. From our first step in the door, to our last, everyone treated us like we were special. Cannot wait to go back!!!’❤️❤️❤️❤️❤️
Stayed 7 nights in May 2024
Response from Roland on May 11, 2024
Dear Judith,Wow! We are blown away by your wonderful review and most importantly for praising our incredible staff. Your 5-star rating brightens our day and serves as a constant reminder of why we love what we do. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon! We thank you for choosing Radisson Blu as your vacation destination and can’t wait to have you back and create more wonderful memories together.We appreciate your feedback and are delighted to know you enjoyed your stay with us. We truly appreciate your valuable feedback and for recommending us. Your satisfaction is our top priority, and we look forward to serving you again soon.Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future.

10/10 Excellent

Usha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had 1king bed and 2 single beds suite, it was perfect for 4 adults. The property is new, very clean, spacious and walkable distance to beaches and main shopping area. There were shows and music every night, local market, great restaurants. Highly recommend.
Stayed 4 nights in May 2024
Response from Roland on May 11, 2024
Dear Usha,We appreciate you taking the time to leave this wonderful review and excellent score. Your 5-star rating brightens our day and serves as a constant reminder of why we love what we do.We thank you for choosing Radisson Blu Aruba as your vacation destination. We are thrilled to hear that you had a great time with us at Radisson Blu. Your satisfaction is our top priority, and we look forward to serving you again soon.Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future.

10/10 Excellent

EDWARD

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the stay. Shout to Santos and Jordan for their attention
Stayed 3 nights in May 2024
Response from Hotel Management on May 10, 2024
Dear Edward, Thank you so much for taking the time to post this great review. We are so happy to hear that you enjoyed your stay with us, and that our amazing staff was a particular highlight of your stay especially Santos & Jordan. We will be sure to recognize them for being mentioned by name in your review. Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future. Kind regards, Team Blu

10/10 Excellent

Raine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was new and clean. Our 3 bedroom suite was very spacious and clean. We loved the ocean view. The sunsets from the pool deck and our patio were AMAZING!. Food at the hotel restaurant was nothing to brag about. The ceviche, Cheeseburger and the Triple decker sandwiches were the best but overpriced. There are lots of restaurants within walking distance with many options and cheaper. We would stay here again.
Stayed 5 nights in Apr 2024
Response from Team Blu on May 10, 2024
Dear Valued Guest Raine,Thank you for staying with us and for taking the time to write this detailed review about your stay with us! We're thrilled to hear that you enjoyed our new and clean property, spacious 3 Bedroom Penthouse suite, and breathtaking ocean views during your stay. It's wonderful that you were able to experience the amazing sunsets from both the pool deck and your patio! We appreciate your feedback regarding the food at the Sunset Bistro and we apologize that it didn't meet your expectations. We'll definitely take your comments into consideration and inform the restaurant owner so that the prices can be looked into. We're glad to hear that you found other dining options nearby and enjoyed exploring the area. We look forward to welcoming you back for another memorable stay with us!

10/10 Excellent

Terrence

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in May 2024
Response from Team Blu on May 10, 2024
Dear Valued Guest Terrence,Thank you for staying with us, and for taking the time to leave us this excellent review of your recent stay.We truly do appreciate and value your feedback and we hope to be able to welcome you back in the near future.

8/10 Good

Laura, Phoenix

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel location and facilities were excellent! It was so nice to have a microwave and a full-size refrigerator for drinks and groceries. When we were here, the pool was almost empty. We had plenty options for chairs at both the ground floor pool and the rooftop adults-only pool. The room was extremely clean and the housecleaning service was impeccable. The negatives: we found the customer service to be average. For example, we got there around 3pm for a 4pm check-in. I understand the room wasn't available, so we left and walked around the area for about an hour. When we came back, everyone else that had been waiting to check-in were gone and we got pushed to the bottom of the queue for our room. Had we known, we would have stayed. The next negative: the food. The flyer they handed us upon check in promised 2x1 pizzas, $15 wings, Wine & Bites but when we asked the staff about the specials, no one had any idea what we were talking about. We gave up and ordered the $21 nachos. They were awful! The cheese looked like it came from Taco Bell. The chicken was overcooked and dry. There was no guacamole like it stated on the menu. Based on that experience, we never ate at the hotel again. I would definitely recommend this hotel for the room and the location but don't expect exceptional food or customer service.
Stayed 6 nights in Apr 2024
Response from Hotel Management on May 8, 2024
Dear Luara, Thank you for your review. We appreciate your detailed feedback. It is our desire that all guests enjoy their stay with us, from the moment they arrive until the moment they depart. We would like to take a moment and apologize for any inconvenience you may have experienced at the restaurant and our customer service during your stay with us. We hope to have another opportunity to welcome you back for a more satisfying experience. Sunny regards, Team Blu

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great at this property. My favorite guy was Jordan was always ready to help and alway with a smile and alway made me feel welcomed. Not favorite was water pressure was not great
Stayed 4 nights in May 2024
Response from Roland on May 7, 2024
Dear Guest Warren,Thank you so much for taking the time to post this amazing review and excellent 5-star rating! We are so happy to hear that you enjoyed your stay with us, and that our amazing staff was a particular highlight of your stay especially Jordan. We will be sure to recognize Jordan for being mentioned by name in your review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We truly appreciate your valuable feedback and for recommending us. Your satisfaction is our top priority, and we look forward to serving you again soon.Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property located near the beach.
Stayed 4 nights in May 2024
Response from Team Blu on May 6, 2024
Dear Mark,Thank you for staying with us at the Radisson Blu Aruba, and for taking the time to leave us this great review highlighting our excellent property and great proximity to the beach.We truly appreciate and value your feedback, and we look forward to welcoming you back in the near future.

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ no complaints! Radisson Blu exceeded all of our expectations. Will be returning!
Stayed 6 nights in Apr 2024
Response from Hotel Management on May 6, 2024
Dear Abby, Thank you so much for taking the time to post this wonderful review! We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. Your satisfaction is our top priority, and we look forward to serving you again soon.Kind regards, Team Blu

10/10 Excellent

Carlota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Roland on May 4, 2024
Dear Guest Carlota,Thank you so much for taking the time to post this wonderful 5-star rating! We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so ratings like yours are truly rewarding to hear. We truly appreciate your valuable feedback and for recommending us. Your satisfaction is our top priority, and we look forward to serving you again soon.Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future.

8/10 Good

Kenneth, Westbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. It needs another dining option that is not too expensive. The outdoor bar needs to serve cocktails in a tall glass not a paper coffee cup.
Stayed 5 nights in Apr 2024
Response from Hotel Management on May 3, 2024
Dear Kenneth, Thank you for taking the time to leave this great review and excellent score. We thank you for choosing Radisson Blu Aruba as your vacation destination. We are happy to hear that our resort was to your liking. Please note that the bar is owned and operated by a third-party and we will be sure to give your feedback to the owner of the restaurant in the hopes of improving this. Thank you for being a valued customer and we hope you to welcome you back very soon.Kind regards,Team Blu

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Radisson Blu was the perfect spot for my husband and I to have a relaxing getaway. Not too big, not too loud. The grounds are beautifully appointed with interesting tropical plants. The Infinity Pool was one of our favorite things about this resort. We were always able to get a lounge chair, and the music was perfect for the setting. The rooftop bistro serves an awesome buffet breakfast for a reasonable price. The 2 br/2 bathroom suite was absolutely perfect! (very roomy bathrooms; the refrigerator kept thing very cold) Although it is only a short walk up to the beach, there is a shuttle provided. There were always complimentary loungers and umbrellas available for Radisson guests when we made our way to the beach daily. We had friends staying at neighboring resorts, and we felt we got a much better value staying at Radisson Blu. We would surely do it again!
Stayed 6 nights in Apr 2024
Response from Hotel Management on May 10, 2024
Dear Theresa, Thank you so much for taking the time to post this amazing review and excellent 5-star rating! We are delighted to hear that you enjoyed your stay with us. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future. Kind regards, Team Blu

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was Clean and in great condition. Staff was friendly and helpful. Property was close to beach and restaurants and shopping.
Stayed 6 nights in Apr 2024
Response from Hotel Management on May 3, 2024
Dear James, Thank you so much for taking the time to post this amazing review and excellent 5-star rating! We are so happy to hear that you enjoyed your stay with us, and that our amazing staff was a particular highlight of your stay. We truly appreciate your valuable feedback. Your satisfaction is our top priority, and we look forward to serving you again soon. Kind regards, Team Blu

10/10 Excellent

JOSEPH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, very convenient and walkable to everything around the area.
Stayed 5 nights in Apr 2024
Response from Radisson Blu Aruba on May 3, 2024
Dear Guest Joseph, We're thrilled to hear that you had a great stay with us and found our location convenient and walkable to everything in the area. Providing easy access to nearby attractions is one of our priorities, and we're delighted that we could meet your expectations in this regard. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay at Radisson Blu in the future!

10/10 Excellent

Karyn

Stayed 6 nights in Apr 2024
Response from Hotel Management on May 22, 2024
Dear Karyn, We appreciate you taking the time to leave this excellent score. Your 5-star rating brightens our day and serves as a constant reminder of why we love what we do. We thank you for choosing Radisson Blu Aruba as your vacation destination. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future.

4/10 Poor

Kristina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice and the suites are spacious and very clean. My disappointment is the ambiguity around late check out. I was charged $100 because I was 45minutes late arriving at the front desk for checkout. The contract that was signed at arrival had no mention of this policy except that check out is at 11am. I asked for late check out and I was granted until 11:30am but with the two little kids I didn’t make it to the reception to hand in my keys until 12:30. Very sad to end on a bad note so beware of this policy about the upcharge. The staff was not trying to accommodate at all and when I asked to speak to a manager they said they are not working that day. I really enjoyed our stay and was hoping to return but the treatment at the end made me reconsider unfortunately.
Stayed 5 nights in Apr 2024
Response from Hotel Management on May 3, 2024
Dear Kristina, Thank you very much for your review and valuable feedback. We would like to take a moment and sincerely apologize for your experience during check out which did not meet or exceed your expectation. It is our utmost desire that all guests enjoy their stay with us, from the moment they arrive until the moment they depart. At Radisson Blu Aruba, we value all of our customers and look to provide exceptional service each and every time. We thank once again you for being a valued customer and appreciate the feedback which is very important for us to improve our services, we hope you would give us another chance to earn your trust again and to have the opportunity to welcome you again in the future. Kind regards, Team Blu

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the welcoming staff at the Radisson Blue Hotel. Everyone was so helpful and friendly. Our room was actually a suite with a living room and kitchen with a full size refrigerator, microwave & dishwasher. Our private patio looked out over the beach and palm trees to beautiful sunsets. Our hotel was in a great walkable area near beaches restaurants and activities. I highly recommend Radisson Blue!
Stayed 4 nights in Apr 2024
Response from Hotel Management on May 2, 2024
Dear Kim, Thank you so much for taking the time to post this wonderful review! We are so happy to hear that you enjoyed your stay with us. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We truly appreciate your valuable feedback and for recommending us. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future. Sunny regards, Team Blu

10/10 Excellent

Lenny, East Brunswick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Got upgraded very clean new.
Stayed 3 nights in Apr 2024
Response from Radisson Blu Aruba on Apr 30, 2024
Thank you for your feedback! We're delighted to hear that you found your room clean and enjoyed the upgrade. We aim to provide our guests with comfortable and enjoyable accommodations, and we're glad to hear that we met your expectations. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Shannon

Stayed 2 nights in Apr 2024
Response from Hotel Management on May 20, 2024
Dear Shannon, Thank you for staying with us, and for taking the time to leave us this excellent score of your recent stay. We truly do appreciate and value your feedback and we hope to be able to welcome you back in the near future

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
The adult pool, dinning, walking distance to shops,
Stayed 3 nights in Apr 2024
Response from Hotel Management on May 2, 2024
Dear Regina, Thank you for taking the time to leave this great review and excellent score. We thank you for choosing Radisson Blu Aruba as your vacation destination. We are happy to hear that our resort was to your liking. Thank you for being a valued customer and we hope you to welcome you back very soon. Sunny regards, Team Blu

10/10 Excellent

Abena

Stayed 3 nights in Apr 2024
Response from Hotel Management on May 20, 2024
Dear Abena, Thank you for taking the time to rate your recent stay with us! We greatly appreciate your positive feedback and are thrilled to see that you had a satisfying experience during your time with us. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.

10/10 Excellent

Daniel D.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about it. The staff was amazing and good was great
Stayed 5 nights in Apr 2024
Response from Hotel Management on Apr 30, 2024
Dear Daniel, Thank you so much for taking the time to post this amazing review and excellent 5-star rating! We are so happy to hear that you enjoyed your stay with us, and that our amazing staff was a particular highlight of your stay. We truly appreciate your valuable feedback. Your satisfaction is our top priority, and we look forward to serving you again soon.Kind regards, Team Blu

6/10 Okay

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Management on May 2, 2024
Dear Julia, Thank you so much for taking the time to post this score! We appreciate your honest feedback and are delighted to know you enjoyed your stay with us based on your scores. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future.Kind regards, Team Blu.

10/10 Excellent

Nosheen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotels rooms and friendly staff.
Stayed 4 nights in Apr 2024
Response from Hotel Management on Apr 30, 2024
Dear Nosheen, Thank you so much for taking the time to post this wonderful review! We are so happy to hear that you enjoyed your stay with us, and that our friendly staff was a particular highlight of your stay. Thank you once again for being a valued customer and we look forward to being your preferred choice for your return stay in the future.Kind regards, Team Blu

4/10 Poor

TIARA

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
While the hotel itself is indeed beautiful my stay in it not so much. For starters when I got there my king size room with a pool viewing balcony was not available. I was told something “dangerous” was going on in that suite and I was upgraded to a two bedroom suite. I’m no fool I’m willing to bet they gave my suite away to someone who arrived sooner than me. Im good at reading body language and the guy checking me in could barely get the excuses out and made no eye contact when speaking. Considering it was just me I didn’t need the extra space but what made it bad was the overwhelming smell of mildew through the suite. I constantly sprayed my spare body mist just for relief. The view was awful I saw nothing but an highway and construction. I specifically wanted and PAID for a balcony. Another no no was the hot water was very minimal in the shower and none at all in the sinks! Going back to the room inconvenience I was given free breakfast cards for my stay for the room change. The staff was nice for sure the pools could’ve been cleaner and more food variety. I was disappointed the shuttle service to the airport wasn’t included and not offered when I spoke my grievances during checkout. I won’t be coming back to this hotel when I return to Aruba in July.
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 30, 2024
Dear Tiara, Thank you so much for sharing this review of your recent experience with us. We are sincerely sorry that your stay at our resort did not fully meet your expectations. We appreciate the time you took to share your experience with us, as your honest feedback is critical in our quest to improve our offerings continuously. It is our desire that all guests enjoy their stay with us, from the moment they arrive until the moment they depart. We would like to take a moment and apologize for any inconvenience you may have experienced during your stay with us. Kind regards, Team Blu

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding area the lot was vacant and messy and the beach at the Radisson was slimy
Stayed 5 nights in Apr 2024
Response from Hotel Management on May 17, 2024
Dear Stacey, thank you so much for taking the time to post this review. We appreciate your honest feedback and are delighted to know you enjoyed your stay with us based on your scores. We're sorry to hear that the beach recent wasn't up to your expectations. Thank you once again for being a valued customer. We hope to have another opportunity to welcome you back.

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star The best
Stayed 4 nights in Apr 2024
Response from Hotel Management on Apr 29, 2024
Dear Latoya, Thank you for taking the time to rate your recent stay with us! We greatly appreciate your positive feedback and are thrilled to see that you had a satisfying experience during your time with us. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. Sunny regards, Team Blu

10/10 Excellent

Keneson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay overall
Stayed 4 nights in Apr 2024
Response from Hotel Management on Apr 29, 2024
Dear Keneson, Thank you for taking the time to rate your recent stay with us! We greatly appreciate your positive feedback and are thrilled to see that you had a satisfying experience during your time with us. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. Sunny regards, Team Blu

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools & beautiful grounds. The infinity pool was very cool with amazing view of sunsets. Friendly & helpful staff. Comfy beds, clean &; spacious. Definitely recommend!
Stayed 7 nights in Apr 2024
Response from Hotel Management on Apr 29, 2024
Dear Kirsty, Thank you for taking the time to leave this great review and excellent score. We thank you for choosing Radisson Blu Aruba as your vacation destination. We are happy to hear that our resort was to your liking. Thank you for being a valued customer and we hope you to welcome you back very soon. Sunny regards, Team Blu

10/10 Excellent

Valeria

Stayed 3 nights in Apr 2024
Response from Hotel Management on May 20, 2024
Dear Valeria, Thank you for taking the time to rate your recent stay with us! We greatly appreciate your positive feedback and are thrilled to see that you had a satisfying experience during your time with us. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Raddison were very kind and helpful. It’s a 4 minute walk to the beach and right by a strip of restaurants and shops! The pools were beautiful, especially the infinity pool which was a great place to watch the sunsets!
Stayed 5 nights in Apr 2024
Response from Hotel Management on Apr 29, 2024
Dear Katrina, Thank you for taking the time to leave this great review and excellent score. We thank you for choosing Radisson Blu Aruba as your vacation destination. We are happy to hear that our resort was to your liking. Thank you for being a valued customer and we hope you to welcome you back very soon. Sunny regards, Team Blu

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful pools. Upstairs restaurant was disappointing in both service and quality. Beach was nice and not too far away. Beach chairs and umbrellas were not in front of the designated swimming area. Cafe at the beach was pleasant and convenient.
Stayed 7 nights in Apr 2024
Response from Hotel Management on Apr 30, 2024
Dear Grant, Thank you so much for taking the time to post this review! We would like to apologize for any inconvenience you may have experienced during your visit to the restaurant, we will be sure to give your constructive feedback to the owner of the restaurant in the hopes of improving this. Kind regards, Team Blu

8/10 Good

Yelizaveta

Travelled with partner
Liked: Cleanliness
Very pretty convenient place. They do need better food and more activities, kids pool dirty a bit, pool in roof top very nice. Not my choice for next time this hotel even tho it’s a clean beautiful place
Stayed 4 nights in Apr 2024
Response from Team Blu Aruba on Apr 30, 2024
Thank you for your feedback. We're glad you found Radisson Blu Aruba pretty and convenient. We apologize for any shortcomings you experienced regarding food quality, activities, and the cleanliness of the kids' pool. Your comments are valuable, and we'll use them to improve our offerings. We hope to have the opportunity to welcome you back in the future and provide a better experience.

10/10 Excellent

Machteld

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful and helpful staff. Relaxing pool. Rooftop pool is wonderful, but their breakfast is not what you’d expect in this high quality hotel. The coffee place provides stellar coffee and is worth a visit.
Stayed 5 nights in Mar 2024
Response from Hotel Management on Apr 30, 2024
Dear Machteld, Thank you for taking the time to leave this great review and excellent score and for choosing Radisson Blu Aruba as your vacation destination. We are so happy to hear that our resort was to your liking. At Radisson Blu Aruba, we value all of our customers and look to provide exceptional service each and every time. We are sorry that you found the breakfast not to your liking.We appreciate your valuable feedback.Thank you for being a valued customer and we hope you to welcome you back very soon. Kind regards, Team Blu