Title: Hoshino Resorts KAI Kinugawa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hoshino Resorts KAI Kinugawa Ryokan with free breakfast, near Tobu World Square ![Interior entrance](https://images.trvl-media.com/lodging/18000000/17910000/17903000/17902979/7ed8d727.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/18000000/17910000/17903000/17902979/a694d9f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/18000000/17910000/17903000/17902979/2e5537cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/18000000/17910000/17903000/17902979/58d384a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Massages](https://images.trvl-media.com/lodging/18000000/17910000/17903000/17902979/a48197c0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Hoshino Resorts KAI Kinugawa, guests start their day with local breakfast specialties before soaking in therapeutic indoor mineral hot springs. The resort offers rejuvenating spa services, a peaceful garden for afternoon strolls, and a well-stocked library for quiet reading. 9.4 Exceptional ## Popular amenities - - Housekeeping - Air conditioning - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=17902979&PinnedHotelID=17902979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=17902979&PinnedHotelID=17902979&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=17902979&PinnedHotelID=17902979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=17902979&PinnedHotelID=17902979&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17902979&PinnedHotelID=17902979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17902979&PinnedHotelID=17902979&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=17902979&PinnedHotelID=17902979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=17902979&PinnedHotelID=17902979&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 2 of 2 rooms ![1 bedroom, in-room safe, free WiFi](https://images.trvl-media.com/lodging/18000000/17910000/17903000/17902979/e402836c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Room TA3 9.6 Exceptional 7 reviews ### Highlights Balcony Air conditioning Refrigerator Flat-screen TV Separate bedroom Hair dryer Bidet Private bathroom - 538 sq ft - Mountain view - Sleeps 3 - 2 Twin Beds ![Japanese-style Room with Outdoor Bath RA3 | Bathroom](https://images.trvl-media.com/lodging/18000000/17910000/17903000/17902979/2740581a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Room with Outdoor Bath RA3 9.6 Exceptional 5 reviews ### Highlights Balcony Air conditioning Refrigerator Flat-screen TV Separate bedroom Bidet Separate bathtub and shower Hair dryer - 538 sq ft - Mountain view - Sleeps 3 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNikko-Hotels-Hoshino-Resorts-KAI-Kinugawa.h17902979.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNikko-Hotels-Hoshino-Resorts-KAI-Kinugawa.h17902979.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.82883%2C139.71558&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JOiLbN4z9nQinQSaNiQu1a3OPu8=) 308 Kinugawa Onsen Taki, Nikko, Tochigi, 321-2526 #### What's nearby - Fureai Bridge - 8 min walk - 0.7 km - Kinu Tateiwa Otsuribashi - 16 min walk - 1.3 km - Tobu World Square - 4 min drive - 3.1 km - Edo Wonderland - 9 min drive - 5.5 km - Toshogu Shrine - 33 min drive - 21.0 km #### Getting around - Kinugawa Onsen Station - 15 min walk #### Restaurants - ‪足湯カフェ espo - ‬16 min walk - ‪お食事処 都味喜 - ‬7 min walk - ‪レストラン四季 - ‬6 min walk - ‪水辺のカフェテラス - ‬11 min walk - ‪Asaya Garden - ‬13 min walk ## About this property ### Hoshino Resorts KAI Kinugawa Upscale ryokan near Tobu World Square Consider a stay at Hoshino Resorts KAI Kinugawa and take advantage of free breakfast (local cuisine), an indoor mineral hot spring (onsen), and a garden. Treat yourself to a massage or other spa services. In addition to a library and a restaurant, guests can connect to free in-room WiFi. Other perks at this ryokan include: - Free self parking - Hot springs on site, an elevator, and smoke-free premises - 1 meeting room Room features All guestrooms at Hoshino Resorts KAI Kinugawa boast perks such as air conditioning, in addition to amenities like free WiFi and safes. More conveniences in all rooms include: - Bidets, free toiletries, and hair dryers - Balconies, refrigerators, and coffee/tea makers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/10000000/9100000/9099100/9099003/0e56fb1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asaya Hotel Nikko - Pool - Hot tub - Breakfast included - Parking included 9.4 Exceptional 571 reviews CA $387 CA $474 total Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=9099003&PinnedHotelID=9099003&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/7000000/6140000/6132500/6132434/002e3d11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinugawa Onsen Hotel Nikko - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 589 reviews CA $305 CA $376 total Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=6132434&PinnedHotelID=6132434&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 1 King Bed, Non Smoking | Bathroom](https://images.trvl-media.com/lodging/65000000/64740000/64732400/64732385/ef083b90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Tochigi Nikko Nikko - 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Spa - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 110 reviews CA $486 CA $595 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=14717961&PinnedHotelID=14717961&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/fc9f83bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sunshine Kinugawa Nikko - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 508 reviews CA $141 CA $159 total Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5280000/5275500/5275445/d4eb5058.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nikko Hoshinoyado Nikko - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 106 reviews CA $264 CA $326 total Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=5275445&PinnedHotelID=5275445&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free local cuisine breakfast available daily 7:30 AM to 9:30 AM - A restaurant - Kaiseki meal ### Things to do - Hot springs - Library ### Family friendly - In-room refrigerator - Separate bedroom ### Conveniences - Limited-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Meeting room ### Outdoors - Garden ### Spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath ### Accessibility - Elevator ### More - Smoking not allowed ## Room amenities ### Bathroom - Bidet - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Free bottled water - Refrigerator ### More - Air conditioning - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours For any questions, please contact the property using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Hoshino Resorts KAI Kinugawa Inn Nikko Hoshino Resorts KAI Kinugawa Inn Hoshino Resorts KAI Kinugawa Inn Ryokan Hoshino Resorts KAI Kinugawa Hoshino Resorts KAI Kinugawa Inn Nikko Hoshino Resorts KAI Kinugawa Nikko Ryokan Hoshino Resorts KAI Kinugawa Nikko Nikko Hoshino Resorts KAI Kinugawa Ryokan Hoshino Resorts Kai Kinugawa Hoshino Resorts KAI Kinugawa Nikko Hoshino Resorts KAI Kinugawa Ryokan Hoshino Resorts KAI Kinugawa Ryokan Nikko ## Frequently asked questions ### Is Hoshino Resorts KAI Kinugawa pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hoshino Resorts KAI Kinugawa? > As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Hoshino Resorts KAI Kinugawa on Dec 1, 2025 start from CA $524.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Nikko-Hotels-Hoshino-Resorts-KAI-Kinugawa.h17902979.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hoshino Resorts KAI Kinugawa? > Self parking is free at this property. ### What time is check-in at Hoshino Resorts KAI Kinugawa? > Check-in start time: 3 PM; Check-in end time: 6 PM. ### What time is check-out at Hoshino Resorts KAI Kinugawa? > Check-out is at noon. ### Where is Hoshino Resorts KAI Kinugawa located? > Situated in Nikko, this ryokan is within 1 mi (2 km) of Fureai Bridge and Kinu Tateiwa Otsuribashi. Nikko Hanaichimonme and Tobu World Square are also within 2 mi (3 km). Kinugawa Onsen Station is 15 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hoshino Resorts KAI Kinugawa Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 83 8 - Good 19 6 - Okay 4 4 - Poor 2 2 - Terrible 2 ### 9.6/10 Cleanliness ### 9.6/10 Staff & service ### 9.0/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Lesa Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Outstanding, beautiful resort to relax and unwind. This place is perfection. I had the room with a private bath that overlooked the garden. So beautiful and serene. The curated kaiseki meal and breakfast were incredibly delicious. Highly recommend this resort, will be back again! ![](https://a.travel-assets.com/ugc/hotel-reviews/c4d41f3f-e7c2-4cf1-b4e8-404d295740e8-1762341708792.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/598cfcb9-6a37-42eb-9b1a-c9b37b926051-1762341708976.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4ae9b54f-f35a-4eb6-aee3-ad10cb6b8b3d-1762341708759.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0525d2b4-a83a-4b89-8945-422c5c7d38ec-1762341708513.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lesa Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ythien Nov 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful resort and delicious kaiseki dinner. ##### Ythien Stayed 1 night in Nov 2024 ### 10/10 Excellent #### LIEN Apr 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nature ##### LIEN Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Nina Jun 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is one of the best we have ever stayed in. The facilities are beautifully designed and cater to guests seeking an upscale hot spring resort experience. The rooms are impeccable and the cuisine superb. This is not a Western hotel in any way; it is the height of Japanese luxury and worth staying for more than one night. You won’t regret it! ##### Nina Stayed 3 nights in May 2023 ### 4/10 Poor #### CHING-CHIEN Jan 15, 2025 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### Not worth the money spent. I actually don't know how to review such hotel. I think their service are excellent, but does'nt seem to care exactly what customers want. Very friendly and try to provide service, but they lack of communication skills with foreign languages and not able to adapt to customer's requests. Everything looks very good but don't think it's worth the money paid. Also, to access to the hotel is a big problem concerning you are carring a lot of luggages under late night bad weather condition. ##### CHING-CHIEN Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Mario Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This retreat in the village was tranquil and restorative. The traditional japanese room with private onsen bath was the perfect complement to arriving from Tokyo and restorative after a day of rafting and canyooning (shout out to NOAC). The half board option was a great addition. Breakfast and dinner menus were exciting, sophisticated and simoky delicious. The staff are attentive to detail, accomodating and very polite. Thanks for the wonderful stay. ##### Mario Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Kazuko Jul 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent servuce ##### Kazuko Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lindsey Jul 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a lovely break from the busy day to day of Tokyo. We did this resort on a quick trip from Tokyo and the onsen and food were amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/5a9ffbaa-ea04-4fb9-96f6-af97823afa35-1752279070381.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lindsey Stayed 1 night in Jul 2025 ### 10/10 Excellent #### thomas May 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities A hidden gem. ##### thomas Stayed 2 nights in May 2025 ### 10/10 Excellent #### Verified traveller Mar 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room is very nice. Quiet, spacious and clean. The package included dinner and breakfast both are delicious. Outdoor Onsen is the best. ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Verified traveller Mar 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Birthday getaway It was an amazing experience—everything was absolutely perfect! I had a fantastic time celebrating my birthday there and truly enjoyed every moment. ##### Verified traveller Stayed 2 nights in Feb 2025 ### 8/10 Good #### IRIS Mar 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was great except for a few issues: 1. The front door was hard to find. We had to walk about five minutes on an unpaved road to reach the "entrance," where we then had to take a lift to the reception. 2. The dinner and breakfast were decent, but for a rate of $620 per night for two people, we expected better quality. 3. The nightly rate on Expedia was listed for one person, even though we entered two guests for one room. This was misleading, and had we known, we might have reconsidered booking the resort. ##### IRIS Stayed 1 night in Feb 2025 ### 8/10 Good #### PI-JUNG Feb 20, 2025 Liked: Staff & service, amenities, property conditions & facilities 很星野 我和先生穿他們的外套出現過敏症狀，沒穿就沒狀況，我們是不想說衣服不乾淨，但好像就是這樣 食物好吃，很有創意，2天的食物都不一樣 旅館環境也很優美作人員服務很好，感覺賓至如歸 只是鬼怒川本身沒甚麼好玩，住2天只能待在飯店吃飯，泡湯，還好最後一天晚上去湯西川溫看雪祭點燈，ㄧ切的不虛此行了 ##### PI-JUNG Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller Jan 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice getaway Very spacious room. Perfect, quiet location. Hospitable staff and great food. Onsen is awesome. ![](https://a.travel-assets.com/ugc/hotel-reviews/C3931FDCBD36FEA3850837D80EB19765E17A39441737721729726.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BEA07D74927A9B95120AD9BCA58AE8D5B222B5CB1737721723659.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F9749952A09470A2CA9F5ECBAAF2734A1C2FED5A1737721728530.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/169BEE3CA43AF83C8D1D1A057D7B1177EA9E07CF1737721733162.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Maria Cecilia Jan 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property offered a welcome respite from the hustle of Tokyo. Getting there is easier via express train but not necessary. You don’t need to bring a lot with you because they provide extremely comfortable clothes, slippers, and even socks while you’re on the property. Same with toiletries. They have everything you could possibly need. Excursions are wonderful but not necessary if you’re going there to relax. The food is beautiful and nutritious. There are limited snacks and drinks available if you need anything between the planned meals. If you do decide to do excursions, plan for the later dinner as getting around Nikko takes time. I suggest taking a taxi to and from the property if you have bags. But the walk to the train station from the hotel is downhill and easy—about 20 minutes. The staff is wonderful and friendly and is so very kind. They make effort to speak English but everyone mostly speaks Japanese. We visited during New Year and they had lovely celebration meals and decor to commemorate the occasion. It even snowed during our stay and the property somehow became even more beautiful. It was snowing when I went to the onsen and it was unreal. I highly recommend staying here. I would just book well in advance to ensure the time of year you would like to be there. I imagine that Fall is also a beautiful time of year to visit. ##### Maria Cecilia Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### ChiuChun Dec 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 非常棒 ##### ChiuChun Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Luk Nov 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 環境舒適，晚餐早餐都岀色 ![](https://a.travel-assets.com/ugc/hotel-reviews/219A9D18E6EBF9A14197AF4A8095C5A6276DEE811731864660092.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Luk Stayed 1 night in Nov 2024 ### 10/10 Excellent #### HsinFei Nov 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 第一次遇到搭纜車才能夠到達Lobby的飯店，非常新鮮有趣，整體而言只能說一句不愧是星野 界系列，房間舒適寬闊，房內的湯池是半露天，秋天泡起來非常舒服，晚餐精緻豐富，早餐是簡單的日式早餐，下次有來鬼怒川還會再來入住 ![Lobby一角](https://a.travel-assets.com/ugc/hotel-reviews/C00F50FBB766817056CA29FD44EC8B862218C5BA1731559438845.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![122房陽台](https://a.travel-assets.com/ugc/hotel-reviews/4B1FF20E6B3704BD23D26AA695118F532E6318391731559439397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![112房客廳](https://a.travel-assets.com/ugc/hotel-reviews/12FF4B2E2872B8B6AD2EBD1B1F8CC0323A2A9EC51731559439884.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BFFA330658701E9F586548734221D5E5588532C31731559439245.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### HsinFei Stayed 1 night in Nov 2024 ### 8/10 Good #### Laurie Nov 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Très bel hôtel, chambres spacieuses et confortables. Repas élaborés avec soin et copieux. Personnel attentif et conciliant. Le seul bémol reste l'accès avec des valises, il faut être véhiculé et aux dires du réceptionniste il n'y a que peu de taxis dans la ville... ##### Laurie Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Julie Hsiu Yun Nov 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very good hot springs facility. ##### Julie Hsiu Yun Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Aki Nov 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a nice hotel to relax and enjoy the stay. ##### Aki Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Verified traveller Sep 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 服務人員服務態度非常好，溫泉區的環境亦維護得很棒，吹風機是Dyson的。美中不足的是臥室的照明非常暗。 ##### Verified traveller Stayed 1 night in Sep 2024 ### 6/10 Okay #### Wen Chieh Sep 14, 2024 Liked: Cleanliness, property conditions & facilities, room comfort 一行人抵達旅館時行李都下好了才被告知旅館的接駁車故障要我們把行李重新上車帶我們走另一個入口，結果把行李重新上車後又被告知接駁車修好了又再把行李搬下車，搞得大家還沒進旅館就已經灰頭土臉。晚餐時有一人的鍋物顏色較深味道也特別鹹，向服務生反應後得到的答覆是「所有人的湯都是同一鍋料煮出來的」，這個答案有點令人無語也不應該是這麼高級的旅館該有的答覆吧？感覺挺掉漆的… ![相同鍋物不同顏色不同味道](https://a.travel-assets.com/ugc/hotel-reviews/9119EE46A30500681FA2346D85F42CB1AB523D271726326692607.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wen Chieh Stayed 1 night in Sep 2024 ### 10/10 Excellent #### William Sep 12, 2024 Liked: Staff & service, amenities, property conditions & facilities Beautiful property. Highly recommend for a peaceful experience. ##### William Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Ayaka Aug 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a true luxury experience that you feel it is away from busy life. The breakfast and dinner is real high end japanese style. Every dish is delicious , delicate, with good dashi flavor. Hot spring is plus too if you like the experience. ##### Ayaka Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Aurika, Udaipur - Luxury by Lemon Tree Hotels](https://www.expedia.ca/Udaipur-District-Hotels-Aurika-Udaipur.h40886310.Hotel-Information) > > [Best Western Plus Kelowna Hotel & Suites](https://www.expedia.ca/Kelowna-Hotels-Best-Western-Plus-Kelowna-Hotel-Suites.h2931.Hotel-Information) > > [Ramada by Wyndham London](https://www.expedia.ca/London-Hotels-Ramada-By-Wyndham-London.h15868.Hotel-Information) > > [L'Hôtel Royal Saint Germain](https://www.expedia.ca/Paris-Hotels-LHotel-Royal-Saint-Germain.h565300.Hotel-Information) > > [Hotels near Canadian Forces Base Kingston](https://www.expedia.ca/Canadian-Forces-Base-Kingston-Hotels.0-l6300243-0.Travel-Guide-Filter-Hotels) > > [The Lodge at Spruce Peak, a Destination by Hyatt Residence](https://www.expedia.ca/Stowe-Hotels-The-Lodge-At-Spruce-Peak.h1844843.Hotel-Information) > > [Hotels in Dana Point](https://www.expedia.ca/Dana-Point-Hotels.d6752.Travel-Guide-Hotels) > > [Comfort Hotel Bayer's Lake](https://www.expedia.ca/Halifax-Hotels-Comfort-Hotel-Bayers-Lake.h4258037.Hotel-Information) > > [The Kanata by BCMInns Whitecourt](https://www.expedia.ca/Whitecourt-Hotels-The-Kanata-By-BCMInns-Whitecourt.h8190637.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hotels near McMahon Stadium](https://www.expedia.ca/McMahon-Stadium-Hotels.0-l6072171-0.Travel-Guide-Filter-Hotels) > > [Homewood Suites by Hilton Orlando Airport](https://www.expedia.ca/Orlando-Hotels-Homewood-Suites-By-Hilton-Orlando-Airport.h5433791.Hotel-Information) > > [Hyatt Place Nashville Downtown](https://www.expedia.ca/Nashville-Hotels-Hyatt-Place-Nashville-Downtown.h6330958.Hotel-Information) > > [Hotels in Puglia](https://www.expedia.ca/Destinations-In-Puglia.d6048562.Hotel-Destinations) > > [Hotels with a Pool in Lacombe](https://www.expedia.ca/Lacombe-Hotels-Hotel-With-Pool.0-0-d6240001-tHotelwithPool.Travel-Guide-Filter-Hotels) > > [Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC](https://www.expedia.ca/Jersey-City-Hotels-Red-Roof-Inn-PLUS-Secaucus-Meadowlands-NYC.h21827.Hotel-Information) ### Flights > [flights from richmond intl airport](https://www.expedia.ca/lp/airports/ric/flights-from-richmond-intl-airport) > > [Flights from Goffs (YHZ) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yhz/yyz/halifax-to-toronto) > > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada) > > [Flights from Vancouver Intl. to PAR-All Airports](https://www.expedia.ca/lp/flights/yvr/par/vancouver-to-paris) > > [Flights from Toronto (YYZ) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yyz/yeg/toronto-to-edmonton) > > [Flights from Pearson Intl. to NYC-All Airports](https://www.expedia.ca/lp/flights/yyz/nyc/toronto-to-new-york) > > [Flights from Boston (BOS) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/bos/yyz/boston-to-toronto) > > [Flights from Ottawa (YOW) to Washington (DCA)](https://www.expedia.ca/lp/flights/yow/dca/ottawa-to-washington) > > [Flights from Alberta (YQF) to Medicine Hat (YXH)](https://www.expedia.ca/lp/flights/yqf/yxh/red-deer-to-medicine-hat) > > [Flights from Toronto (YYZ) to Istanbul (IST)](https://www.expedia.ca/lp/flights/yyz/ist/toronto-to-istanbul) ### Cars > [Car rentals in Miami](https://www.expedia.ca/Car-Rentals-In-Miami.d178286.Car-Rental-Guide) ### Packages > [Laucala Island Vacations](https://www.expedia.ca/Laucala-Island.d8595.Destination-Travel-Guides) > > [Panama Vacations](https://www.expedia.ca/Panama.d142.Destination-Travel-Guides)