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Reviews of Super 8 by Wyndham Niagara Falls North

2.5 out of 5
Super 8 by Wyndham Niagara Falls North
4009 River Rd, Niagara Falls, ON

Reviews

6.6
Rating 10 - Excellent. 188 out of 1000 reviews" "
Rating 8 - Good. 285 out of 1000 reviews" "
Rating 6 - Okay. 245 out of 1000 reviews" "
Rating 4 - Poor. 133 out of 1000 reviews" "
Rating 2 - Terrible. 149 out of 1000 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service
The room was clean and good for my family of four. Parking just in front of the room.
Stayed 1 night in Apr 2024
Response from Frontdesk on Apr 24, 2024
Thank you so much for the review Jose. We really appreciate your feedback. Hope to see you next time

10/10 Excellent

Faizul

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Front desk on Apr 24, 2024
Thank you so much for the review Faizul. We really appreciate your feedback! See you next time

6/10 Okay

Gigo

Best place to see Niagara. Area is quiet and pleasant. But breakfast option is pathetic. Only same bread for every day
Stayed 1 night in Apr 2024
Response from Frontdesk on Apr 12, 2024
Good Day Gigo. Thank you for bringing these concerns to our attention. We regret that breakfast did not meet your expectations and have shared your feedback with our management team. We will do our best to fix these issues in the future.

6/10 Okay

Anna-Lisa

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There isn't really a continental breakfast provided. Plus side, there is always coffee and you are right across from the whirlpool with beautiful views.
Stayed 1 night in Apr 2024
Response from Frontdesk on Apr 12, 2024
Thank you for taking the time to provide your feedback. Thank you for bringing these concerns to our attention. We have shared your feedback with our management team. We will do our best to fix breakfast issue in the future.

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, good for the low price. 2nd turn down they didn't replace towels. Knob on AC broke on last day. Overall decent value
Stayed 4 nights in Mar 2024
Response from Frontdesk on Apr 3, 2024
Good Day Ben. Thank you for bringing these concerns to our attention. We regret that towel were not replace and have shared your feedback with our housekeeping supervisor. Knob on the AC has been already replaced on the same day of your checkout. We really appreciate your feedback! See you next time

8/10 Good

sumit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Luz

Travelled with family and small children
Liked: Cleanliness
Dirty around
Stayed 2 nights in Mar 2024
Response from Frontdesk on Mar 18, 2024
Thank you for taking the time to provide your feedback. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Okay

Brenda

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Decent basic hotel. Breakfast very limited.
Stayed 1 night in Mar 2024
Response from Frontdesk on Mar 18, 2024
Good Day Brenda.Thank you for bringing these breakfast concern to our attention. We regret that your breakfast experience did not meet your expectations and have shared your issue with our management. We will do our best to fix these issues in the future.

4/10 Poor

Dan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No mini fridge or microwave. The bathtub was peeling abd the walls in the room itself needed repainting. We won't be staying there afain 👎👎
Stayed 1 night in Mar 2024
Response from Frontdesk on Mar 11, 2024
Thank you for taking the time to provide your feedback. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 Good

Khushwant

Liked: Cleanliness, staff & service
Its good
Stayed 1 night in Mar 2024
Response from Frontdesk on Mar 4, 2024
Thank you so much Mr. Khushwant for the review! We really appreciate your feedback Hope to see you next time

2/10 Terrible

Lidet

Travelled with partner
Smells bad with bed bugs 👎
Stayed 2 nights in Mar 2024
Response from Frontdesk on Mar 4, 2024
Good Day Lidet. Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our management team. We will do our best to fix these issues in the future.

8/10 Good

Swinky

Travelled with family and small children
Liked: Cleanliness, amenities
Breakfast options were less
Stayed 2 nights in Feb 2024
Response from Frontdesk on Feb 26, 2024
Thank you for taking the time to provide your. We apologize that our breakfast did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel and clean. Friendly staff..
Stayed 1 night in Feb 2024
Response from . on Feb 23, 2024
Thank you so much for the review Neil. We really appreciate your feedback Hope to see you next time

6/10 Okay

Catherine

Disliked: Property conditions & facilities
Was acceptable for an overnight stop. Some issues: The deadbolt on the door did not work. On a cold night, the heating unit was barely working but the resulting temperature was tolerable. The bathroom ceiling plaster was crumbling. There was a lot of litter/trash in the bushes outside. No issues re: feeling unsafe.
Stayed 1 night in Feb 2024
Response from . on Feb 21, 2024
Good Day Catherine. Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our management team. We will do our best to fix these issues in the future.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from . on Feb 7, 2024
Thank you so much Lisa for taking the time to provide your feedback. We appreciate your feedback Hope to see you next time

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great always there to help.
Stayed 3 nights in Jan 2024

10/10 Excellent

Gayathri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty clean property and excellent service . The light fixtures are pretty old . Clean sheets !
Stayed 1 night in Dec 2023

10/10 Excellent

Sandu

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Dhruva

Liked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent "budget" motel. The staff was great and the facility was suitable as an inexpensive place to stay. The location is convenient and the room was just fine.
Stayed 2 nights in Dec 2023
Response from . on Feb 13, 2024
Thank you Dan for the review. We do appreciate your feedback! Hope to see you again

6/10 Okay

Rolandnyl

Travelled with family and small children
Cheap and quiet
Stayed 1 night in Dec 2023

8/10 Good

Shahbaazalam

Liked: Cleanliness, staff & service, property conditions & facilities
The overall experience at the property was good.
Stayed 1 night in Dec 2023

8/10 Good

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

peter

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lots of things need to be fixed like light switches that need to be jiggled to work but overall its good value for the price
Stayed 1 night in Dec 2023

8/10 Good

Yvonne, Niagara Falls

Stayed 2 nights in Nov 2023

10/10 Excellent

Liat

Stayed 2 nights in Sep 2023

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities
Basic hotel at a good price. As expected. Breakfast not worth staying for though.
Stayed 2 nights in Nov 2023

8/10 Good

Alessandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Reva

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
We did not use the hot tub
Stayed 2 nights in Nov 2023

8/10 Good

Tasneem

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and the room was very clean. Thank you for a great experience, I will definitely be staying there again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Maria Luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it well located, and the attention was great!
Stayed 1 night in Nov 2023

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Stains on towel. First room that we were given didn’t have a lock. Wall paper coming off. Free breakfast was pathetic, not waffles, fruit as described on the website. Very disappointed and will not be back and will make sure not to recommend the hotel to friends and family. Ice machine broken

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Not fancy, but clean. Very friendly staff. Free parking is nice and it was just down the road from all the falls view attractions.
Stayed 2 nights in Oct 2023

8/10 Good

Wasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small toilets but other than that it was good for the price.
Stayed 1 night in Oct 2023

10/10 Excellent

Stuart

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
safe cheap place to stay ..older building but still useable
Stayed 1 night in Oct 2023

4/10 Poor

Tammy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Idrees Ahmad

Stayed 1 night in Oct 2023

10/10 Excellent

Rishit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rates and affordable
Stayed 2 nights in Oct 2023

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. The toilet paper holder fell off the wall onto my foot though! Otherwise great for the price!
Stayed 1 night in Sep 2023

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Oct 2023

8/10 Good

Gang

Liked: Staff & service
Disliked: Property conditions & facilities
Good overall. Need renovation, too old.
Stayed 2 nights in Sep 2023

10/10 Excellent

randy

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location.
Stayed 6 nights in Oct 2023

6/10 Okay

Lengbey Mar

Good location and quiet
Stayed 2 nights in Oct 2023

8/10 Good

Peter

Stayed 1 night in Oct 2023

8/10 Good

MUHAMMAD

Travelled with family
Liked: Cleanliness, staff & service
not many options for breakfast, only bread and cereal is available for breakfast, and not enough sitting space in breakfast area.
Stayed 1 night in Oct 2023