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Reviews of Falcon Inn

2 out of 5
Falcon Inn
7865 Lundy's Lane, Niagara Falls, ON

Reviews

6.0
Rating 10 - Excellent. 18 out of 120 reviews" "
Rating 8 - Good. 29 out of 120 reviews" "
Rating 6 - Okay. 26 out of 120 reviews" "
Rating 4 - Poor. 25 out of 120 reviews" "
Rating 2 - Terrible. 22 out of 120 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Cheryl

Liked: Staff & service, property conditions & facilities
Everything was great during the stay here
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 18, 2024
Thank you

10/10 Excellent

Dianna

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 9, 2024
Thank you

2/10 Terrible

Woojin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad Smell
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 23, 2024
Thank You

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jody

Disliked: Cleanliness, property conditions & facilities
Quite area i wasn't happy seeing a bed bug in the room. I showed the manager the picture of the room
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was horrible experience. Hot water was not running in bathroom, toilet was dirty like public toilet and management guy had poor communication skills and didn’t even want to hear anything. He was looked like he is fed up with his duties, no good reason to stay here. I checked in for 2 nights and I’d checked out after 1 night due to such poor service and place
Stayed 2 nights in Nov 2023
Response from Front Desk on Nov 6, 2023
Thank you

4/10 Poor

Robert

Disliked: Property conditions & facilities
old,needs updating
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 21, 2023
Thank you

2/10 Terrible

Nozim

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty..
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 21, 2023
Thank you

2/10 Terrible

Marina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in and immediately checked out! Blood on sheets, hairs in bed, as we pulled the sheets down the sheets teared. There was a used soap bar in the bathroom, the bathroom window could not be locked, smoke detector in the room was wrapped in a plastic, the AC unit was taped all over with duck tape, paint in all walls and door frames are peeling, the bathroom tiles were painted over with white paint and was peeling showing rust underneath. Stains on walls.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 16, 2023
Thank you

6/10 Okay

Roman

Travelled with family and small children
Liked: Cleanliness, staff & service
Average stay. Outdoor pool was fun for the kids. Place was clean but very out dated. Staff was helpful.
Stayed 1 night in Sep 2023
Response from Front Desk on Oct 6, 2023
Thank you

10/10 Excellent

Gustavo

Stayed 1 night in Sep 2023
Response from Front Desk on Sep 20, 2023
Thank you

2/10 Terrible

michael

Disliked: Cleanliness, property conditions & facilities
There was urine all over the toilet seat! The mirror had water marks all over it,the bed had pubic hair and dead toenails in it. This room was obviously not cleaned. When my husband complained the man at front desk was rude and complained that he isn't a cleaner. Obviously upset at my request for a clean room. My husband and I left and had to find better accommodations.
Stayed 1 night in Aug 2023
Response from Front Desk on Sep 7, 2023
Thank you

4/10 Poor

kibrom

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The properties need maintenance. When we were taking shower water was leaking from the bathroom and more the washing isn't in good standards . The room was clean thanks for the cleaning lady .
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 6, 2023
Thank you

10/10 Excellent

Jonathan

Travelled with group
Liked: Staff & service
Baseball weekend
Front desk friendly and quick for checking in. Motel needs some up grading in the rooms which kind of makes thing look dirty. The room had everything we needed. Lots of dinning options around. We were in town tor a baseball tournament
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 29, 2023
Thank you

2/10 Terrible

Sabrina

Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk person was being very rude. The room was discussing and smelled really bad. I wouldn’t recommend this place to anybody. Please do not waste your time and money staying at this place.
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 29, 2023
Thank you

4/10 Poor

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
The room bathroom toilet had a very loose seat the room was not cleaned daily and the bedding needed to be changed as the one bed had blood on the sheets and the other bed had dryed foot baked into it
Stayed 4 nights in Aug 2023
Response from Front Desk on Aug 25, 2023
Thank you

8/10 Good

Eric

Stayed 5 nights in Aug 2023
Response from Front Desk on Aug 20, 2023
Thank You

6/10 Okay

Alfonso

Disliked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 15, 2023
Thank you

4/10 Poor

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
We were treating very poorly the room was dusty bathroom was dirty no one was in the office a pair of socks were found in the drawer
Stayed 4 nights in Aug 2023
Response from Front Desk on Aug 8, 2023
Thank you

4/10 Poor

Jessica

Stayed 1 night in Aug 2023
Response from Front Desk on Aug 27, 2023
Thank You

8/10 Good

Crystal

Stayed 1 night in Aug 2023
Response from Front Desk on Aug 8, 2023
Thank you

4/10 Poor

Dubraiicka

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty and dereriorated. Afraid of bedbugs
Stayed 1 night in Jul 2023
Response from Front Desk on Jul 31, 2023
Thank you

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was very polite, helpful, and respectful. He was very vigelrnt on keeping people safe and respectful of one another and the rules of the pool. Our first night a storm came, he kept watch and had the pool closed up just as storm approached. Was the most comfortable stay we've had in Niagara Falls in quite some time.
Stayed 3 nights in Jul 2023
Response from Front Desk on Jul 31, 2023
Thank you

6/10 Okay

melissa

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The price is like hotel pricings without the hotel ammenities... they need to bring diwn the price it wasnt even a holiday
Stayed 2 nights in Jul 2023
Response from Front Desk on Jul 14, 2023
Thank you

8/10 Good

AYAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Front Desk on Jul 12, 2023
Thanks for your review

6/10 Okay

Pankaj

Disliked: Property conditions & facilities
The property is good for a night as a reasonable stay.
Stayed 1 night in Jul 2023
Response from Front Desk on Jul 12, 2023
Thanks for your review

4/10 Poor

Roshel, Mississauga

Disliked: Cleanliness, property conditions & facilities
Not clean!!! Not worth the price even for a low cost motel. Never coming here again.
Stayed 1 night in Jun 2023
Response from Ash on Jun 29, 2023
Good Morning Roshel,Thanks for your review. Much appreciated. Sorry to know that you did not like your stay. Will share your comment with the housekeeping staff and shall make sure this is rectified.Thanks againHave a great day

8/10 Good

Carina, Rockville

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly staff.
Stayed 2 nights in Jun 2023
Response from Front Desk on Jun 19, 2023
Thank you

10/10 Excellent

Keith

Stayed 1 night in Jun 2023
Response from Front Desk on Jun 19, 2023
Thank you

2/10 Terrible

Cathy

Stayed 1 night in Jun 2023
Response from Front Desk on Jun 13, 2023
Thank you

8/10 Good

Debra, Stayner

Stayed 2 nights in Jun 2023
Response from Front Desk on Jul 1, 2023
Thank you

10/10 Excellent

Guadalupe

Stayed 1 night in Jun 2023
Response from Front Desk on Jun 25, 2023
Thank you

8/10 Good

Prestin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice place for families with children's.
Stayed 1 night in Jun 2023
Response from Front Desk on Jun 5, 2023
Thank you

10/10 Excellent

Prabhjot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Front Desk on Jun 6, 2023
Thank you

4/10 Poor

Kazuyo

Stayed 5 nights in May 2023
Response from Front Desk on Jun 1, 2023
Thank You

2/10 Terrible

Rhonda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Checked in went to grab food, came back and saw the inside the place is super old and dingy, tried to get money back was refused a refund.
Stayed 1 night in May 2023
Response from Front Desk on May 20, 2023
Thank you

6/10 Okay

Rene

Disliked: Property conditions & facilities
Budget conscious but don’t expect great condition.
You get what you pay for. Overall the room was acceptably clean but the shower has a bit of mold and cracked tiles/filler. Not exactly a shower I’d like to shower again in.
Stayed 1 night in May 2023
Response from Front Desk on May 14, 2023
Thank you

10/10 Excellent

Michael

Stayed 1 night in May 2023
Response from Front Desk on May 27, 2023
Thank you

4/10 Poor

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unclean
Stayed 1 night in Apr 2023
Response from Front Desk on Apr 5, 2023
Thank you

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay clean
Stayed 1 night in Feb 2023
Response from Front Desk on Feb 20, 2023
Thank You

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Tom

Stayed 1 night in Dec 2022
Response from Front Desk on Dec 30, 2022
Thank you

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean simple and affordable!
Stayed 1 night in Dec 2022
Response from Front Desk on Dec 16, 2022
Thank you

4/10 Poor

Mellenda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the fact that parking was included.
Response from Front Desk on Dec 2, 2022
Thank you

4/10 Poor

Sukhveer

Stayed 1 night in Nov 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very low end hotel.
Stayed 3 nights in Oct 2022
Response from Front Desk on Oct 26, 2022
Thank you

10/10 Excellent

Jason

Stayed 1 night in Sep 2022
Response from Front Desk on Oct 4, 2022
thank you

2/10 Terrible

Mehjabeen

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This place is run down and is certainly not worth the $200/night we paid for it. Hair everywhere on the pillows and the bedsheet. Dusty rooms. Broken beds that went under when we sat on them. We think the boxes under the mattresses were broken and never changed. Uncomfortable beds, so uncomfortable we did not feel rested when we woke up. No shampoo nor bodywash provided. You only get soap. Broken blinds and tiles in the bathroom. And it goes on and on! We werent fortunate enough to try the pools but after seeing how they take care of the property, I would not have tried the pool anyways. Very shady practices to say the least.
Stayed 1 night in Sep 2022
Response from Front Desk on Sep 9, 2022
Thank You

4/10 Poor

Nelia

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is good,cleanliness not bad,middle legs of bed broken.not worth for the money.
Stayed 1 night in Sep 2022
Response from Front Desk on Sep 9, 2022
Thank You

8/10 Good

Kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the space in the room also provided the use of a barbecue allowing us to save meal costs and tge kids enjoyed the pool as well
Stayed 3 nights in Aug 2022
Response from Front Desk on Aug 31, 2022
Thank you