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Reviews of Delany Hotel

4 out of 5
Delany Hotel
134 Darby Street, Cooks Hill, NSW

Reviews

7.8

Good

Rating 10 - Excellent. 138 out of 471 reviews" "
Rating 8 - Good. 193 out of 471 reviews" "
Rating 6 - Okay. 94 out of 471 reviews" "
Rating 4 - Poor. 28 out of 471 reviews" "
Rating 2 - Terrible. 18 out of 471 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Furniture faulty looks like it came from the flood zone ,could not get the TV to work no remote,Window blinds fully,bathroom fan very noisy and not able to turn off the bin rusted and no working lift and being over 80 with problems hard work.on the bright side the young lady from the bar who has a gran in Port Macquarie don't know her name was wonderful thanks paid $139 worth much less was clean other wise we would have left.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room condition was dated, the cupboard was hanging off and the television didn’t have a remote and wasn’t working, the bathroom was clean and tidy, the position of the hotel was great
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice pub, centrally located with great staff. Room was spacious with clean modern bathroom providing a good hot shower. Room furnishings were damaged and TV remote was missing (so unable to operate) staff apologised and indicated it would Be attended to. Otherwise a good stay. Will return again.
Stayed 1 night in Jun 2021

6/10 Okay

Tenzin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The Corona bottle top on the bathroom floor was equal with a previous guests bar of soap on the bath edge. Yuk. A pity that there was no wardrobe just a freestanding rack.. Also a pity that the TV didn't work because the remote control batteries were flat. Also a pity that the stair and corridor carpets had seen a vacuum cleaner in weeks! Even the handrail was dusty. Never again...and at the price, I am a fool to have gone!
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2021

8/10 Good

Teresa J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Some TLC needed for a comfortable stay
Stayed Sat O/N, friendly staff, good rooms except they are far too close to the deafeningly loud music venue which boomed on until midnight across the corridor. Bathrooms have loud fans which stay on all night with or without light, bathroom’s main light was not working and cupboard door had fallen off in one room, no chair in the other. Rec some TLC.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
If I was the manager and try to develop more with accommodation then I would hire proper cleaner or at least who can clean more properly.
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would definetly not recommend staying over. restaurant and bar quite good but the room, particularly the shower, was very dirty and quite smelly. The ac was not working and was offered a fan. This was enough for the nights but the heat was unbearable in the day. Right next to our room there was an event room with a dj playing one night, was very very loud. Quite dissapointed with the room, staff did apologize.
Stayed 3 nights in Apr 2021

4/10 Poor

Geoff

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Dirty
The bathroom was dirty and had not been cleaned. The sheets were cha need on the bed however there was long hairs on the benches. No TV remote and the cupboard doors were broken
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Staff are lovely and helpful. Beds are rock hard. Rooms a bit run down, paint peeling, carpet stains, broken fixtures and blinds that don’t cover the windows properly. Won’t be staying again.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The room had a really bad smoke smell, and the bathroom was not clean at all. It smelt like urine and we had to clean the shower before using it because there was urine all over the shower floor. The air conditioner didn’t work and there was only a small window so it was really hot and stuffy. There was rubbish under the bed and behind the bedside tables.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Spacious room with comfortable queen bed and pillows. Friendly, helpful staff. However was very noisy and the bathroom was not very clean
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I liked the fact the it was central to everything. Staff were fantastic.
Stayed 3 nights in Jan 2021

4/10 Poor

Kira

Disliked: Cleanliness, amenities
Bring your cleaning wipes. Everything was sticky and you could feel the slime on the bathroom tiles. There were spill marks on the walls and brown fluid leaking from the fridge.
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 4 nights in Dec 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not good experience, not good room comfort and not so cleaned , the water flask was very bad .
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2020

6/10 Okay

Henry

Disliked: Cleanliness, staff & service, property conditions & facilities
Could have been better.
Not the best stay, room not ready, had chase up twice for towels, no cups for tea etc, shower area needs a good clean. No remote for tv, had to chase up. Bed ok, air con. good. Lady from the bar area was very helpful and cheerful. Location ok, meal at the pub was excellent. Did not see manager after check in! Would i stay again. No, they need to be more professional.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

6/10 Okay

mwae, Sydney, Australia

Travelled with partner
Liked: Staff & service
Staff were really friendly, gave good instructions and directions. Ok for one night. There is massive construction going on at the moment. Didn't realise there was a bar downstairs so you could hear the thumping music till pretty late. The milk and biscuits were expired and the windows couldn't close properly so the rain beat in. There's also no free parking till after 5pm. However, the location was excellent. Close to food & walkable to most of the major attractions.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisey with patrons leaving the pub at close time, middle of the night woken up by someone collecting recycling (Beer bottles I suspect) from bins in the carpark, gardener arrived and started using a blower in the carpark at 6:45am. Bathroom was dirty and common areas were smelly. I’ve stayed here before years ago and was impressed with it then but it needs a renovation, even the pub area looks run down. Food was good in the restaurant though.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Friendly staff, huge clean room and bathroom, excellent location near to so many eateries, but the room was really quiet. Great value. We would definitely stay again.
Stayed 1 night in Sep 2020

6/10 Okay

Ben, Sydney

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The spa bath was definitely the best thing about this place. However it didn’t seem like it had been cleaned properly as there was some funky juice in the fridge and I found an old cookie wrapper behind the bed side table. No bin In the toilet and no hand towels... Other than that the staff were very helpful and friendly and even offered us one of their staff parking spots as there was no all day parking near by. Good vibes downstairs too if that’s your thing.
Stayed 2 nights in Sep 2020

8/10 Good

Rhinda, Newport Beach, NSW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , spacious and clean room, white linen... couldnt ask for more !!.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Sid, Sydney

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Manager made an effort to find us a room, after I booked the wrong weekend! Even got us into the pub/restaurant for dinner. Thanks Josh, I think.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in, the room wasn't clean from the night before. Bed unmade, beer bottles and coffee cups around the room, bin hadn't been changed and towels on the bathroom floor.
Stayed 1 night in Mar 2020

6/10 Okay

Nico

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Below average
The spa bath plug doesn't fit the plug hole correctly so all the water drains away. This is the main feature and tbh the bathroom is the only appeal to this room. Asking staff if they had a plug that would fit which they didn't have any alternative options to fix the issue. Cleaners had run out of bath towels so we we're given the last bath towel they could find and spare bath mats to dry ourselves on 2nd day. Air con isn't great takes a very very long time to kick in and a fan is provided but it is extremely noisy. Bugs in the drawers kinda of of like a beatle/Coch roach. As far as it states in the advert, it offers a mini bar but actually all you get is Tea, coffee, milk and some mini cereal bags not much of a selection. No cutlery provided, but okay with regards to glasses and cups. The bedhead is broken, pillows very uncomfortable so I didn't get a good sleep, and the TV is extremely old and not and due for an upgrade. Bar staff were very polite and friendly on the bar on arrival and helped us to our room with some cocktails we ordered.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Venue Ok, amenities not so good.
Venu was good, as it is a pub with food and drink options. Room was ok when I first arrived, a little basic and tired though. Room was clean although the amenities were a little less to be desired. You can’t fill the kettle properly as it was too large to fit under the tap! There were no plug sockets to plug the kettle in, near the fridge/drink station. So had to plug the kettle in on the other side of the room. In the small fridge, there were no milk cartons, just a schooner glass from the bar, half filled with milk, left there for guests use!
Stayed 1 night in Feb 2020

6/10 Okay

Abmusten, Sydney

Business traveller, Travelled with partner
Disliked: Cleanliness
Good size room with a/c. But ensuite was not clean. Long hair near wc and mould and soap scum on tiles and grout in shower. Tired furniture with chair armrests looking like they had been chewed at.
Stayed 1 night in Feb 2020

4/10 Poor

AM, Sydney

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean. Toilet was leaking. Air con worked well.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
It’s was on Darby street where we are having dinner
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location. Friendly staff. Cleaning substandard. No spare toilet paper and air conditioner worked poorly. Stated had free parking. Not available
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't expect too much from pub accomodation but; tea and coffee but no milk, not even the long life stuff and when I asked the staff, told to go to the corner store to purchase some; in fairness, they did provide tea spoons when asked; no spare toilet roll - we didn't ask for a back up; no tissues; to plug the bedside lamp in you have to move the bed; the clock radio is only an ornament because there is no power plug; one light in bathroom out; toilet seat broken; bed throw had some frightening stains; room is not serviced over multiple night stays; but otherwise, overpriced but good location. Come on Newcastle you can do better.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water took a while to come through. Pub downstairs so a bit loud on Saturday nights. Great location. Comfortable.
Stayed 2 nights in Dec 2019

6/10 Okay

Kristelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel Delaney Review
Hotel was clean but the bed was lumpy & the pillows were too soft. Also there was only 1 roll of toilet paper available. Friendly service though.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, very clean and modern. Would recommend it. After taking some time to check in, I was given the wrong room key. Was corrected after I went back to the check in area, not a major problem but a bit of a nuisance at the time.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came down for a work trip and enjoyed being able to have a wine after a long day at the bar downstairs. Staff were really lovely happy and helpful .😄👍
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness
Bed was made but coffee cups, full bins , food in fridge and used towel in room when I checked in.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019