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Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Combined shower/bathtub, free toiletries, hair dryer

Guest reviews

4.4/5 Excellent
172 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Air conditioning
Business Services
Laundry

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationNorthumberland Fisheries Museum1 min walk
Popular LocationHector Heritage Quay3 min walk
Popular LocationDeCoste Entertainment Centre7 min walk

Choose dates to view prices

  • Room, 1 Queen Bed

    Room amenities

    • 200 sq ft
    • Sleeps 2
    More detailsRoom, 1 Queen Bed
  • Room, 1 King Bed

    Room amenities

    • Sleeps 2
    More detailsRoom, 1 King Bed

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Pictou

The Customs House Inn is located in Pictou. The area's natural beauty can be seen at Caribou Rivers Nature Reserve and MacKay Brook Nature Reserve, while Northumberland Fisheries Museum and Hector Heritage Quay are cultural highlights.

Visit our Pictou travel guide
Map
Popular Location

What's nearby

  • Northumberland Fisheries Museum - 1 min walk
  • Hector Heritage Quay - 3 min walk
  • DeCoste Entertainment Centre - 7 min walk
  • McCulloch Heritage Centre - 17 min walk
  • Pictou Marina - 3 min drive

Getting around

  • Halifax, NS (YHZ-Stanfield Intl.) - 87 min drive

About this property

The Customs House Inn

3.5-star bed & breakfast with free breakfast and business centre
Along with a business centre, this smoke-free bed & breakfast has dry cleaning and laundry facilities. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out. All 8 rooms offer free WiFi and free wired Internet, plus fridges and flat-screen TVs with digital channels. Other amenities available to guests include free local calls, ceiling fans and hairdryers.
The Customs House Inn offers 8 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Pictou bed & breakfast provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking

Food and drink

  • Free continental breakfast available daily 7 AM–9 AM

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Climate control (heating)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 2 PM and 9:00 PM
Early check-in subject to availability
Minimum check-in age - 22

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines and the Safe Travels (WTTC - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this hotel at the time of booking to reserve an accessible room.

Property is also known as

Customs House Inn Pictou
Customs House Inn
Customs House Pictou

Frequently asked questions

Can I cancel my reservation for free at The Customs House Inn and receive a full refund?
Yes, The Customs House Inn offers free cancellation on select room rates, because flexibility matters! Please refer to The Customs House Inn cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Customs House Inn?
As of Aug 5, 2020, prices found for a 1-night stay for 2 adults at The Customs House Inn on Aug 6, 2020 start from CA $135, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this bed & breakfast?
Self-parking is free at this property.
What time is check-in at this bed & breakfast?
Check-in is from 2 PM to 9:00 PM.
What time is check-out at this property?
Checkout is at 11:00 AM.
Where is this bed & breakfast located?
Situated in Pictou, this bed & breakfast is within a 5-minute walk of Northumberland Fisheries Museum and Hector Heritage Quay. DeCoste Entertainment Centre and McCulloch Heritage Centre are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for The Customs House Inn

4.4
Excellent
5 - Excellent
91
4 - Good
64
3 - Okay
13
2 - Mediocre
3
1 - Poor
1
4.6
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.4
Property condition

3/5

  • Liked: Cleanliness, property conditions & facilities

Beautiful old building . Large room with 14 - 16 foot ceilings.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very luxurious stay, with friendly and helpful owners who serve a delicious breakfast. Lodgers who stay here do need to be stairway friendly.

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful, historic property. Great service. Would definitely stay here again.

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location of the Inn is wonderful, easy to walk into the local town. With the wind in the wrong direction, the smell from the paper mill over the water takes some getting used to. The property could maybe do with an update, looking a little tired.

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Oct 2019