Find Hotels by Independent in New Chicago

"Pool was closed. We were given a ro"

"Room was clean & comfortable. Every staff member was polite and helpful. The young men and ladies with the valet really hustled!! Can't wait to come back next year"

"Everything was good heater worked good. Staff wasn't real friendly "

"Staff gave us a nice quiet room .. thanks so much! Breakfast left a lot to be desired. No yogurt variety.. no oatmeal variety.. rolls were dry.. no fruit variety.. no meat or egg variety.. pretty blah.. kids had taken over pool we couldn’t get in.."

"The teenage boys used too many towels and when my granddaughter went to the counter to get 4 towels evidently the lady said what do you need far more f****** towels for? Could that even be true?"

"I booked two rooms for my family and the experience was extremely disappointing. We checked in around 4 PM, left for a few hours to take the kids to a birthday party, came back around 8 PM, and by 10 PM we were already checking out. Both rooms were clearly not cleaned properly. There were leftover items in the refrigerator, hair in the tub, and hair all over the bathroom door like someone had just blow-dried their hair. One of the toilets didn’t even flush. When you’re traveling with kids, basic cleanliness is the bare minimum you expect from a hotel. We barely stayed two hours before deciding it was better to leave than keep our family in rooms that looked like housekeeping skipped them completely. Definitely not the experience I expected when booking two rooms."

"The room had a very strong smell, so we had to get air fresheners, and the window was taped up. The carpet wasn't clean, and I also had to wipe everything down with cleaning spray. The beds were not comfortable, and the breakfast food tasted old. The staff was pleasant, but I would not stay here again. And also, housekeeping never came to clean out the room"

"It was okay"

"Annette makes mornings a pleasure with her warm hospitality. Tony keeps the property in top shape. "