Title: Esmeralda Praia Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Esmeralda Praia Hotel Luxury hotel with a full-service spa and free breakfast ![Front of property](https://images.trvl-media.com/lodging/4000000/3770000/3760300/3760295/7c53247a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/4000000/3770000/3760300/3760295/4f2ea02d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | Balcony](https://images.trvl-media.com/lodging/4000000/3770000/3760300/3760295/2d032e33.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/4000000/3770000/3760300/3760295/b25c979c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![21-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/4000000/3770000/3760300/3760295/e6ed051c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Esmeralda Praia Hotel near Ponta Negra Beach offers beachfront dining, a poolside bar, breakfast buffet, ocean views at Restaurante Esmeralda, spa services, outdoor and children's pools, on-site shopping, and a nearby café. 8.2 Very good ## Popular amenities - Pool - Hot tub - Bar - Spa - Gym - Breakfast included ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=3760295&PinnedHotelID=3760295&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=3760295&PinnedHotelID=3760295&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=3760295&PinnedHotelID=3760295&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=3760295&PinnedHotelID=3760295&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3760295&PinnedHotelID=3760295&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3760295&PinnedHotelID=3760295&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3760295&PinnedHotelID=3760295&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3760295&PinnedHotelID=3760295&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Standard Room, Garden View](https://images.trvl-media.com/lodging/4000000/3770000/3760300/3760295/9fd36e18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Garden View ### Highlights Lanai Air conditioning Free cribs/infant beds LCD TV Pillowtop bed Blackout drapes/curtains Designer toiletries Hair dryer - 237 sq ft - Sleeps 3 - 1 Double Bed OR 1 Double Bed and 1 Twin Bed ![Pillowtop beds, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3770000/3760300/3760295/bf0e0c70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Lanai Air conditioning Free cribs/infant beds HDTV Pillowtop bed Blackout drapes/curtains Designer toiletries Hair dryer - 258 sq ft - Sea view - Sleeps 3 - 1 Double Bed OR 1 Double Bed and 1 Twin Bed ### Family Room, City View ### Highlights Lanai Air conditioning Free cribs/infant beds LCD TV Pillowtop bed Blackout drapes/curtains Designer toiletries Hair dryer - 344 sq ft - City view - Sleeps 3 - 1 Double Bed and 2 Twin Beds OR 2 Double Beds ### Deluxe ### Highlights Lanai Air conditioning LCD TV Blackout drapes/curtains Pillowtop bed Designer toiletries Hair dryer Private bathroom - 258 sq ft - Ocean view - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![Pillowtop beds, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3770000/3760300/3760295/3fe28834.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 365 sq ft - Sleeps 4 ![Pillowtop beds, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3770000/3760300/3760295/1ae42a88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 236 sq ft - Sleeps 2 ![Pillowtop beds, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3770000/3760300/3760295/d41695ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe - 258 sq ft - Sleeps 2 ![Pillowtop beds, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3770000/3760300/3760295/01cc3572.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe with Sea View - 279 sq ft - Sea view - Sleeps 2 ![Pillowtop beds, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3770000/3760300/3760295/747162f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 236 sq ft - Sleeps 3 ![Pillowtop beds, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3770000/3760300/3760295/48682125.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe with Side Sea View - 258 sq ft - Partial sea view - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNatal-Hotels-Esmeralda-Praia-Hotel.h3760295.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNatal-Hotels-Esmeralda-Praia-Hotel.h3760295.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-5.87012%2C-35.17926&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RK9xnBt1Zrvy1jOdj2HJWzqcFX8=) Rua Francisco Gurgel,1160 - Ponta Negra, Natal, RN, 59090-050 #### What's nearby - Craft Fair of Ponta Negra - 3 min walk - 0.3 km - Natal Convention Center - 10 min walk - 0.9 km - Morro do Careca - 3 min drive - 2.3 km - Ponta Negra Beach - 3 min drive - 2.7 km - Federal University of Rio Grande do Norte - 6 min drive - 5.7 km #### Getting around - Natal Alecrim II Station - 11 min drive - Natal (NAT-Governador Aluizio Alves Intl.) - 48 min drive #### Restaurants - ‪Camarões Potiguar - ‬4 min walk - ‪Átma Rooftop - ‬2 min walk - ‪Pinga Fogo - ‬5 min walk - ‪Food Park Jardim Ponta Negra - ‬4 min walk - ‪O Peixe - ‬4 min walk ## About this property ### Esmeralda Praia Hotel Luxury family-friendly hotel near Ponta Negra Beach At Esmeralda Praia Hotel, you can look forward to a free breakfast buffet, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a beachfront location and beachfront dining. Indulge in a facial, a massage, and a manicure/pedicure at the onsite spa. The on-site restaurant, Restaurante Esmeralda, offers breakfast, lunch, dinner, and ocean views. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with pool umbrellas - Free self parking - A roundtrip airport shuttle (surcharge), access to a nearby health club, and express check-out - Express check-in, babysitting (surcharge), and a billiards/pool table Room features All 235 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with designer toiletries and showers - 21-inch LCD TVs with cable channels - Lanais, daily housekeeping, and desks ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/2000000/1500000/1490100/1490044/b9188354.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serhs Natal Grand Hotel & Resort Via Costeira - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,000 reviews CA $273 CA $287 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1490044&PinnedHotelID=1490044&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4920000/4919700/4919660/8b3ceaaa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Majestic Ponta Negra Beach Ponta Negra - Pool - Breakfast included - Free WiFi - Restaurant 9.4 Exceptional 1,006 reviews CA $138 CA $145 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4919660&PinnedHotelID=4919660&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/9000000/8820000/8818100/8818086/3401cfc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kristie Resort Ponta Negra - Pool - Breakfast included - Kids pool - Parking included 9.0 Wonderful 1,021 reviews CA $102 CA $108 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=8818086&PinnedHotelID=8818086&HadPinnedHotel=true®ionId=-1&adults=2) ![Children's play area - outdoor](https://images.trvl-media.com/lodging/3000000/2610000/2601600/2601562/1dffa182.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Praiamar Natal Hotel & Convention Ponta Negra - Pool - Hot tub - Breakfast included - Kids pool 7.6 Good 487 reviews CA $137 CA $144 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=2601562&PinnedHotelID=2601562&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/16000000/15090000/15080500/15080422/f8664b76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Tulip Natal Ponta Negra Ponta Negra - Pool - Breakfast included - Pet-friendly - Free WiFi 9.4 Exceptional 837 reviews CA $177 CA $185 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=15080422&PinnedHotelID=15080422&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15680000/15674600/15674544/9cec1186.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wish Natal Via Costeira - Pool - Breakfast included - All-inclusive - Spa 9.0 Wonderful 647 reviews CA $221 CA $232 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=15674544&PinnedHotelID=15674544&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/3000000/2080000/2078500/2078481/41e0f30b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rifóles Praia Hotel & Resort Ponta Negra - Pool - Spa - Kids pool - Parking included 7.8 Good 322 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=2078481&PinnedHotelID=2078481&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4500000/4498700/4498645/23f8996c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Natal Praia Hotel Areia Preta - Pool - Breakfast included - Kids pool - Parking included 7.8 Good 611 reviews CA $35 CA $37 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4498645&PinnedHotelID=4498645&HadPinnedHotel=true®ionId=-1&adults=2) ![Master Luxo ](https://images.trvl-media.com/lodging/5000000/4600000/4598300/4598222/7de90a43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Plaza Apart Hotel Ponta Negra - Pool - Breakfast included - Kitchen - Parking included 9.4 Exceptional 405 reviews CA $126 CA $132 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=4598222&PinnedHotelID=4598222&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/33000000/32800000/32795000/32794928/30d7396f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vogal Luxury Beach Hotel & Spa Ponta Negra - Pool - Breakfast included - Spa - Kids pool 9.2 Wonderful 316 reviews CA $257 CA $270 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=32794928&PinnedHotelID=32794928&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 6:30 AM to 10:00 AM - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Restaurante Esmeralda ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Gym - Hot tub - Library - Outdoor pool - Outdoor pool (guest access) - Playground - Sauna - Shopping - TV in common areas ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's pool - Free children's club - Free supervised activities for children - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Newspapers in lobby ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business center - Computer station - Conference center (75 square feet of space) - Meeting rooms ### Outdoors - Garden - On the beach - On the boardwalk/promenade - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Body scrubs - Body wraps - Facials - Hot tub - In-room massages - Manicures/pedicures - Sauna ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Wheelchair-accessible parking ### More - 2 buildings - 7 floors - Built in 2007 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 21-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Phone - Safe ## Policies ### Check-in Check-in time starts at 2 PM Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are available for BRL 180.00 per night ### Property payment types ## Important information ### Optional extras - Crib (infant bed) fee: BRL 180.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Esmeralda Praia Esmeralda Praia Hotel Esmeralda Praia Hotel Natal Esmeralda Praia Natal Esmeralda Praia Hotel Natal, Brazil Esmeralda Praia Hotel Hotel Esmeralda Praia Hotel Natal Esmeralda Praia Hotel Hotel Natal ## Frequently asked questions ### Does Esmeralda Praia Hotel have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Esmeralda Praia Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Esmeralda Praia Hotel? > Self parking is free at this property. ### What time is check-in at Esmeralda Praia Hotel? > Check-in begins at 2 PM. ### What time is check-out at Esmeralda Praia Hotel? > Check-out is at noon. ### Does Esmeralda Praia Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Esmeralda Praia Hotel located? > Located in Ponta Negra, this beachfront hotel is on the boardwalk/promenade, 0.3 mi (0.4 km) from Artesanato Villarte Shops, and 1.3 mi (2.2 km) from Ponta Negra Beach. Dunes Park and Craft Fair of Ponta Negra are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Esmeralda Praia Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 67 8 - Good 59 6 - Okay 20 4 - Poor 6 2 - Terrible 7 ### 10/10 Excellent #### Jorge G Jun 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótimo Hotel, muitas atividades, bem localizado. Vale a pena. ![](https://a.travel-assets.com/ugc/hotel-reviews/80d25349-d161-40d1-852b-cec7fcbac342-1750618313646.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jorge G Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Edvan Feb 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente estadia Ótimo hotel, com ótima vista para o mar. O hotel é muito bonito tanto por dentro como por fora. Outro ponto muito positivo é a diversidade de dinâmicas oferecida pelo hotel para o entretenimento dos hóspedes. Super recomendado. ##### Edvan Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Reinaldo Feb 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom. Muito bom. ##### Reinaldo Stayed 3 nights in Feb 2025 ### 8/10 Good #### Victor Feb 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Maravilhoso Tudo maravilhoso, porém tive o azar de pegar um quarto com ar-condicionado defeituoso sem gelar. ##### Victor Stayed 1 night in Feb 2025 ### 6/10 Okay #### ENEUDIR Jun 17, 2024 Liked: Room comfort Hotel indicado por um familiar, mas constatei que o hotel decaiu bastante... Internet horrível, dependendo do quarto, se quiser descansar não vai conseguir pelo barulho, Tv com vários canais que não funcionavam, os elevadores do meu bloco onde fiquei, não funcionaram 2 dias, sendo q o restaurante fica no primeiro e eu no quinto andar... Quarto 501 com cheiro estranho.. serviço de limpeza, bem feito Café da manhã mto bom, jantar bom. ##### ENEUDIR Stayed 6 nights in Jun 2024 ### 8/10 Good #### Christian Mar 18, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is more family oriented and economic friendly. The staff is 10/10 and had many options to eat (all inclusive bf, lunch and dinner). The only issue was that the rooms could have been upgraded. For the price we paid, it is a real bargain. But I can see how people can not give it 5 stars. Kids running around, outdated bathroom and loud music until 10pm are not for everyone but they were fine for us. Gym could be a lot better. It was in a 10x15 room with outdated machines. ##### Christian Stayed 4 nights in Feb 2022 ### 8/10 Good #### Jose Donizetti, São Jose dos Campos, SP May 10, 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Otima localização, e frente a praia Experiência muito agradavél, hotel com boa estrutura, otima localização, e excelentes funcionários. Limpeza merece destaque, tudo muito bem cuidado. ##### Jose Donizetti Stayed 3 nights in Apr 2018 ### 10/10 Excellent #### Ian Apr 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exceptional Absolutely lovely hotel. Great location, great facilities, great staff, caters for everything you need and more. Would 100% recommend this hotel. ##### Ian ### 8/10 Good #### HERNAN Apr 2, 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Buena ecuación calidad precio Buena ecuación de costo ya que teníamos media pensión que incluía desayuno, merienda y cena. Todas los buffets fueron muy completos. ##### HERNAN ### 2/10 Terrible #### GIOVANNA Apr 2, 2018 Disliked: Staff & service #### ATENDIMENTO HORRÍVEL!!!!!!!!!!!!! Nunca fomos tão mal atendidos em um hotel, começando pela recepção, o pessoal trata vc com desprezo e arrogância, e vc se sente como como estivesse pedindo um favor. É constrangedor!!!! Os metres / gerentes, que ficam organizando tudo, são super antipáticos, e abusados, os recreadores, principalmente o da hidroginástica executa aula no automático , sem simpatia alguma, com a cara de abuso. Só os garçons que são mais simpáticos, um milagre!!! Ressalto ainda que meu ar condicionado não funcionou na primeira noite, ficaram de arrumar um quarto para minha transferência e não resolveram, apenas me mandaram um ventilador... Só no outro dia que trocaram uma peça do ar, que estava quebrada, com certeza entregam os quartos sem testarem as condições dos mesmos. Resumindo equipe completamente despreparada para atender os hospedes. Nesse hotel jamais me hospedarei novamente!!!!!!!!! ##### GIOVANNA ### 10/10 Excellent #### Carlos Mar 11, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vacaciones increíbles en Brasil Excelente la atención y ubicación sobre la playa. Natal espectacular. ##### Carlos Stayed 3 nights in Mar 2018 ### 10/10 Excellent #### Mizael Mar 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito boa Serviço de qualidade, excelente café da manhã, boa localização ##### Mizael Stayed 2 nights in Feb 2018 ### 10/10 Excellent #### Paulo Viana , São José da Coroa Grande PE Feb 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel ótimo. Excelente. Ficamos por dois dias e mais dois dias em outra cidade, se soubéssemos que era tão acolhedor, teríamos ficado os quatro dias aí. ##### Paulo Viana Stayed 2 nights in Feb 2018 ### 10/10 Excellent #### Verified traveller Jan 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfeita Amei tudo, super recomendo!! ##### Verified traveller Stayed 1 night in Jan 2018 ### 10/10 Excellent #### Heloisa Dec 27, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Equipe de funcionários nota 1000 Localização excelente. Refeições ok pra um hotel de porte grande. Limpeza dos quartos excelente. O que mais chamou a atenção foi a educação e disponibilidade de todos os funcionários, sem exceções. ![](https://a.travel-assets.com/ugc/hotel-reviews/s230-p5800b1c0-eb24-11e7-ab29-562dc63a5703-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s97-p2c5d1fe0-eb24-11e7-ab29-562dc63a5703-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Heloisa Stayed 5 nights in Dec 2017 ### 10/10 Excellent #### Patricia Andrea Dec 15, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfeito Hotel excelente para famílias! ##### Patricia Andrea Stayed 1 night in Dec 2017 ### 10/10 Excellent #### Flavia Dec 11, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto bem decorado, banheiro limpo, ganhamos um almoço de cortesia enquanto esperávamos a liberação do quarto. Café da manhã e jantar muito bem servido. ##### Flavia Stayed 1 night in Dec 2017 ### 8/10 Good #### ilyuscha Dec 5, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 8,8 Comida farta e boa! ##### ilyuscha Stayed 2 nights in Nov 2017 ### 10/10 Excellent #### FABIO Nov 3, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Uma das melhores opções de Natal! Excelente hotel! Muito feliz com a escolha deste! Em frente à Praia de Ponta Negra, a menos de 30 metros.... jantar no hotel muito bom, com várias opções ! Quando voltar a Natal, certamente ne hospedarei no Esmeralda! ##### FABIO Stayed 7 nights in Oct 2017 ### 10/10 Excellent #### ERIC LEONARDO Sep 14, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito satisfeito Excelente prestação de serviço, com variedades no cardápio de todas as refeições. Funcionários cordiais e as instalações correspondem as expectativas. Elogio ao gerente Marconi, Amanda na piscina, garçons restaurante/piscina linha 1029, equipe de segurança acesso a praia e Parabéns a Sra. Lúcia. ##### ERIC LEONARDO Stayed 6 nights in Sep 2017 ### 8/10 Good #### João Emílio Ferreira Aug 21, 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Excelente custo benefício O hotel tem uma boa estrutura e ótima localização. Os funcionários, na sua maioria, são bem atenciosos. O regime de meia pensão vale a pena. O grande inconveniente foi ficar hospedado no primeiro andar, onde funciona o restaurante do hotel. Há um barulho considerável até às 23 h, aproximadamente. ##### João Emílio Ferreira Stayed 3 nights in Aug 2017 ### 10/10 Excellent #### Neuceli Aug 16, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Passeio familiar Hotel muito bom tanto na localizaçao quanto ao serviço. ##### Neuceli Stayed 5 nights in Aug 2017 ### 10/10 Excellent #### Anakeli Aug 10, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estada esmeralda agosto/2017 Chegamos um dia apos combinado, devido cancelamento vôo. A recepcionista Lidiane, muito atenciosa, nos atendeu muito bem, já providenciou um almoço para nosso melhor bem estar. O hotel eh otimo, piscina limpa, comida otima neste caso fomos com meia-pensao, uma delicia! Utilizamos tbém o salao beleza, tdu perfeito com horario agendado! Apenas uma observação, o hotel vive cheio de argentinos, (eles não são muito educados na hora das refeições) , detalhe superado qdo se trata da estrutura e organização do hotel. Bem localizado, super-recomendo! ##### Anakeli Stayed 8 nights in Jul 2017 ### 10/10 Excellent #### marco aurelio Jun 28, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Belo Hotel Bem localizado e ambiente aconchegante e agradável ! ##### marco aurelio Stayed 4 nights in Jun 2017 ### 10/10 Excellent #### Karina, B Apr 17, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Maravilhoso, próximo a tudo. Instalações sem igual Simplesmente perfeito. Suuuper recomendo. Localização ideal. Serviço sem igual. ##### Karina ## Expedia's Latest Trends ### Hotels > [Hotels with Free Airport Shuttle in Vancouver](https://www.expedia.ca/Vancouver-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d178315-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > > [Kings Inn Anaheim at the Park & Convention Center](https://www.expedia.ca/Anaheim-Hotels-Kings-Inn-Anaheim-At-The-Park-Convention-Center.h18921.Hotel-Information) > > [Cheap Hotels in Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Cheap-Hotels.0-0-d601751-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Ocean Palace All Inclusive Premium](https://www.expedia.ca/Natal-Hotels-Ocean-Palace-All-Inclusive-Premium.h3196290.Hotel-Information) > > [Hostels Amsterdam](https://www.expedia.ca/Amsterdam-Hostels.d178229-aaHostels.Travel-Guide-Accommodation) > > [Pangea Pod Hotel](https://www.expedia.ca/Whistler-Hotels-Pangea-Pod-Hotel.h24375092.Hotel-Information) > > [Novotel Montreal Centre](https://www.expedia.ca/Montreal-Hotels-Novotel-Montreal-Centre.h14727.Hotel-Information) > > [Residence Inn by Marriott Mont Tremblant Manoir Labelle](https://www.expedia.ca/Mont-Tremblant-Hotels-Residence-Inn-By-Marriott-Mont-Tremblant-Manoir-Labelle.h65804.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d602721.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Playa Conchal](https://www.expedia.ca/Playa-Conchal-Hotels-All-Inclusive-Hotel.0-0-d6350727-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Airdrie](https://www.expedia.ca/Airdrie-Hotels.d56814.Travel-Guide-Hotels) > > [Hotels in Boracay Island](https://www.expedia.ca/Boracay-Island-Hotels.d601371.Travel-Guide-Hotels) > > [Hotels near Royal Alexandra Theatre](https://www.expedia.ca/Royal-Alexandra-Theatre-Hotels.0-l6072435-0.Travel-Guide-Filter-Hotels) > > [Hilton Americas-Houston](https://www.expedia.ca/Houston-Hotels-Hilton-Americas-Houston.h976144.Hotel-Information) > > [Hotel Monterey Ginza](https://www.expedia.ca/Tokyo-Hotels-Hotel-Monterey-Ginza.h1159700.Hotel-Information) ### Flights > [Flights from Mabalacat City (CRK) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/crk/yyz/angeles-city-to-toronto) > > [Flights from Fargo (FAR) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/far/ywg/fargo-to-winnipeg) > > [Flights from Barcelona (BCN) to Florence (FLR)](https://www.expedia.ca/lp/flights/bcn/flr/barcelona-to-florence) > > [Flights from Punjab (ISB) to Karachi (KHI)](https://www.expedia.ca/lp/flights/isb/khi/islamabad-to-karachi) > > [Flights from Stanfield Intl. to YTO-All Airports](https://www.expedia.ca/lp/flights/yhz/yto/halifax-to-toronto) > > [Flights from Buffalo (BUF) to Portland (PDX)](https://www.expedia.ca/lp/flights/buf/pdx/buffalo-to-portland) > > [Flights from Unorganized Kenora District (YHD) to Thunder Bay (YQT)](https://www.expedia.ca/lp/flights/yhd/yqt/dryden-to-thunder-bay) > > [flights from great falls intl airport](https://www.expedia.ca/lp/airports/gtf/flights-from-great-falls-intl-airport) ### Cars > [Car rentals in Anchorage](https://www.expedia.ca/Car-Rentals-In-Ted-Stevens-Anchorage-Intl.d4410945.Car-Rental-Guide) > > [Car rentals in Los Angeles](https://www.expedia.ca/Car-Rentals-In-Los-Angeles.d178280.Car-Rental-Guide) ### Packages > [Hawaii Vacations](https://www.expedia.ca/Hawaii.d213.Destination-Travel-Guides)