Title: Chalet Suisse - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Chalet Suisse Family-friendly hotel with a full-service spa and a 24-hour front desk ![Courtyard view](https://images.trvl-media.com/lodging/4000000/3960000/3958000/3957910/4dea6554.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/4000000/3960000/3958000/3957910/121e9567.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Chalet (Beija Flor)](https://images.trvl-media.com/lodging/4000000/3960000/3958000/3957910/0f050d16.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/4000000/3960000/3958000/3957910/16fb6d25.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/4000000/3960000/3958000/3957910/83d4e6ce.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Ponta Negra Beach, Chalet Suisse offers relaxation with facials or deep-tissue massages at the spa, meals at the restaurant, and cocktails from the bar. Enjoy the outdoor pool, children's pool, and comfy sun loungers for family relaxation. 8.2 Very good ## Popular amenities - Spa - Room service - Bar - Pool - Parking available - Pet-friendly ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=3957910&PinnedHotelID=3957910&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=3957910&PinnedHotelID=3957910&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=3957910&PinnedHotelID=3957910&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=3957910&PinnedHotelID=3957910&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3957910&PinnedHotelID=3957910&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3957910&PinnedHotelID=3957910&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3957910&PinnedHotelID=3957910&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3957910&PinnedHotelID=3957910&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![In-room safe, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3960000/3958000/3957910/4856f450.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet Standard - 430 sq ft - Sleeps 5 ![Suite (Andorinha)](https://images.trvl-media.com/lodging/4000000/3960000/3958000/3957910/e41853cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Andorinha) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Private bathroom Hair dryer Minibar Cable channels - 161 sq ft - Sleeps 2 - 1 Double Bed ![Chalet (Bem te vi)](https://images.trvl-media.com/lodging/4000000/3960000/3958000/3957910/b0bf7680.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet (Bem te vi) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds Full-sized refrigerator/freezer TV Ceiling fan Private bathroom Hair dryer - 431 sq ft - Sleeps 5 - 1 Double Bed, 1 Twin Bed and 2 Twin Sofa Beds ![Chalet (Beija Flor)](https://images.trvl-media.com/lodging/4000000/3960000/3958000/3957910/8f886336.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet (Beija Flor) ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator TV Fan Sofa bed Private bathroom - 431 sq ft - Sleeps 6 - 2 Double Beds and 1 Twin Sofa Bed ![Family Room, 1 Bedroom, Accessible, Non Smoking](https://images.trvl-media.com/lodging/4000000/3960000/3958000/3957910/0b249cec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Bedroom, Accessible, Non Smoking ### Highlights Soundproofed Air conditioning TV Separate bedroom Private bathroom Hair dryer Cable channels Wardrobe or closet - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Twin Bunk Bed ![In-room safe, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3960000/3958000/3957910/6679c561.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room - 161 sq ft - Sleeps 2 ![In-room safe, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3960000/3958000/3957910/dfed6c27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet - 430 sq ft - Sleeps 5 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNatal-Hotels-Chalet-Suisse.h3957910.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNatal-Hotels-Chalet-Suisse.h3957910.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-5.88238%2C-35.17360&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hx3rCDyJOqgeAcc7JHWVi4Jv2-Q=) Rua Luiz Estevam 2272 - Ponta Negra, Natal, RN, 59090-175 #### What's nearby - Morro do Careca - 5 min walk - 0.5 km - Ponta Negra Beach - 11 min walk - 0.9 km - Craft Fair of Ponta Negra - 19 min walk - 1.6 km - Natal Convention Center - 3 min drive - 3.1 km - Federal University of Rio Grande do Norte - 7 min drive - 7.3 km #### Getting around - Natal Alecrim II Station - 13 min drive - Natal (NAT-Governador Aluizio Alves Intl.) - 65 min drive #### Restaurants - ‪Beira Mar - Restaurante/Lancheria/Petiscaria - ‬8 min walk - ‪LUA BAR do Gaúcho - ‬3 min walk - ‪Coronel's Kebab - ‬4 min walk - ‪Mango Restaurante - ‬10 min walk - ‪La Cachette - ‬5 min walk ## About this property ### Chalet Suisse Family-friendly hotel near Ponta Negra Beach You can look forward to a terrace, a garden, and laundry facilities at Chalet Suisse. Indulge in a body treatment, a facial, and a massage at the onsite spa. In addition to a bar and a restaurant, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - A roundtrip airport shuttle (surcharge), concierge services, and barbecue grills - A 24-hour front desk, luggage storage, and a front-desk safe Room features All guestrooms at Chalet Suisse offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and hair dryers - 20-inch TVs with cable channels - Daily housekeeping and phones ## Similar properties ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/5000000/4440000/4438800/4438795/dbbe23af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rede Andrade Bello Mare Ponta Negra - Pool - Hot tub - Breakfast included - Pet-friendly 7.4 Good 987 reviews CA $37 CA $39 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=4438795&PinnedHotelID=4438795&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | Terrace/patio](https://images.trvl-media.com/lodging/5000000/4630000/4626500/4626462/0716bc45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tubarao Ponta Negra - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 110 reviews CA $40 CA $42 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4626462&PinnedHotelID=4626462&HadPinnedHotel=true®ionId=-1&adults=2) ![Coffee and/or coffee maker](https://images.trvl-media.com/lodging/4000000/3960000/3958100/3958056/4ea874dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rede Andrade Bello Mare Comfort Ponta Negra - 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Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=56966738&PinnedHotelID=56966738&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/12000000/11330000/11325300/11325252/8fe767a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunbrazil Hotel – Antigo Hotel Terra Brasilis Ponta Negra - Pool - Breakfast included - Free WiFi - Restaurant 8.0 Very good 195 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=11325252&PinnedHotelID=11325252&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:30 AM to 10 PM, sun loungers](https://images.trvl-media.com/lodging/4000000/3240000/3234900/3234856/f825d2cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lumar Hotel Ponta Negra Ponta Negra - Pool - Breakfast included - Pet-friendly - Free WiFi 8.4 Very good 313 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=3234856&PinnedHotelID=3234856&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Room, Beach View | View from room](https://images.trvl-media.com/lodging/61000000/60610000/60602900/60602864/c94bfe2d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Liiv Natal Ponta Negra Costeira Ponta Negra - Pet-friendly - Free WiFi - Air conditioning - Laundry 9.0 Wonderful 124 reviews CA $29 CA $41 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=60602864&PinnedHotelID=60602864&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Beach shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Shopping center shuttle (surcharge) - Theme park shuttle (surcharge) - Free self parking on site - RV/bus/truck parking (surcharge) on site ### Food and drink - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Children's pool - Full-service spa - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Meeting rooms ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Mud bath - Prenatal massages - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - No elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 20-inch TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 5:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees 1 total pets Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: BRL 40 per person (one-way) - Airport shuttle fee per child: BRL 40 (one-way), (up to 6 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention This property does not have elevators Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Only registered guests are allowed in the guestrooms ### Property is also known as Chalet Suisse Aparthotel Chalet Suisse Aparthotel Natal Chalet Suisse Natal Chalet Suisse Hotel Chalet Suisse Natal Chalet Suisse Hotel Natal ## Frequently asked questions ### Does Chalet Suisse have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Chalet Suisse? > As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Chalet Suisse on Nov 11, 2025 start from CA $35.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Natal-Hotels-Chalet-Suisse.h3957910.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Chalet Suisse pet-friendly? > Yes, this hotel allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details. ### How much is parking at Chalet Suisse? > Self parking is free at this property. ### What time is check-in at Chalet Suisse? > Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available. ### What time is check-out at Chalet Suisse? > Check-out is at noon. ### Does Chalet Suisse provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of BRL 40 per person applies. ### Where is Chalet Suisse located? > This family-friendly Natal hotel is located near the beach, within a 15-minute walk of Morro do Careca and Ponta Negra Beach. Artesanato Shopping Mall and Artesanato Villarte Shops are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Chalet Suisse Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 41 8 - Good 25 6 - Okay 13 4 - Poor 5 2 - Terrible 5 ### 8.2/10 Cleanliness ### 8.6/10 Staff & service ### 7.8/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 4/10 Poor #### Danielle Oct 25, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities O que sobra em Charme falta em Conforto. O colchão é PÉSSIMO, de molas e ja deveria ter sido trocado há uns 10 anos de tão velho e desconfortável. Solicitamos a troca, que não mudou muito o cenário. Impossível conseguir dormir bem nesses colchões. Os travesseiros não fugiram desse padrão. No mais, tudo bem! ##### Danielle Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Geraldo Mar 11, 2025 Perfeito! ##### Geraldo Stayed 2 nights in Mar 2025 ### 2/10 Terrible #### sinara Jan 2, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort péssima! ##### sinara Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Hemison Dec 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótimo ##### Hemison Stayed 4 nights in Dec 2024 ### 8/10 Good #### Verified traveller Sep 15, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort No geral os funcionários com bom atendimento e estacionamento bom, porém a internet não funcionava, a geladeira e o chuveirinho tinha mofo, fora que vazava água da geladeira. A porta do banheiro não fechava direito. O lugar é muito bonito e aconchegante, bastante natureza. ##### Verified traveller Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Luan Aug 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Local bem bonito, fácil acesso a praia e as outras coisas de Ponta Negra. Perfeito para passar alguns dias. ![](https://a.travel-assets.com/ugc/hotel-reviews/51896716654C9FA998F412613558A79A027F45BA1724682983651.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Luan Stayed 1 night in Aug 2024 ### 4/10 Poor #### Verified traveller Jan 26, 2024 Liked: Staff & service Disliked: Property conditions & facilities #### Deixou a desejar A foto que aparece não condiz com o quarto, Instalações antigas, com morfo. Diz que é acessível para cadeira de rodas mas é cheio de escadas. Não menciona antes da reserva que o acesso ao quarto se dar por meio de escadas. Ponto positivo é o café da manhã, o resto deixa a desejar. ##### Verified traveller Stayed 1 night in Jan 2024 ### 10/10 Excellent #### José Jean Dec 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito top, cafe da manhã incrivel, ideal para quem quer um lugar tranquilo para relaxar 🍃 ##### José Jean Stayed 2 nights in Dec 2022 ### 10/10 Excellent #### Christopher Feb 20, 2022 Liked: Cleanliness, staff & service, property conditions & facilities An impeccable little stay! The only suggestions I’d have for a 40’C country is to have air conditioning on both floors as the chalets can not handle both floors closed off. However the cutest stay by far in a 2 month trip to Brazil ❤️ ##### Christopher Stayed 3 nights in Feb 2022 ### 8/10 Good #### Ismael Jan 3, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom Gostei muito do chalé, e o local é muito lindo!! ##### Ismael Stayed 1 night in Dec 2021 ### 8/10 Good #### Verified traveller Nov 20, 2021 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Hotel mediano, mas pelo preço vale a pena. Pelo preço vale a pena, ambiente diferente e bonitinho, mas é um hotel antigo que necessita de reforma. Ponto negativo mto forte é que eles não permitem delivery. Imagina vc chegar cansado no hotel e ser obrigado a pedir somente do restaurante deles? Não tem opção de pedir uma salada, sushi ou qualquer outro lugar que queira. Entao tem que sair cansado p comprar comida pq eles nao permitem delivery. As al.ofadas necessotam see higienizadas, se olhsr por debaixo da capa estão mofadas. Fora isso, é um hotel bem diferente daqueles quartos de hotel iguais. ##### Verified traveller Stayed 3 nights in Nov 2021 ### 10/10 Excellent #### Elvis Henrique Oct 20, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótima ##### Elvis Henrique Stayed 2 nights in Oct 2021 ### 8/10 Good #### Antonio Sep 17, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Providencial Boa estadia, atendimento profissional, ambiente natural agradável. ![](https://a.travel-assets.com/ugc/hotel-reviews/36304939D3C2F050CBDEB8FCE078B3D9FB698AFA1631895444699.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/085E5138FD8BB403C9C76F6CE12AD6991A0243111631895468661.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Antonio Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Edvania Mar 29, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### . Tudo otimo, um lugar lindo!! ##### Edvania Stayed 1 night in Mar 2021 ### 2/10 Terrible #### William Mar 1, 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Ruim Fogão não funcionava. Não houve limpeza do quarto. ##### William Stayed 1 night in Feb 2021 ### 6/10 Okay #### Verified traveller Dec 31, 2020 Liked: Staff & service Disliked: Room comfort #### O lugar é bonito, mas o chalé me desapontou. O lugar é lindo e a piscina enorme. Porém, chalé que fiquei não atendeu as minhas expectativas. O ar condicionado apenas resfriava. Na parte de baixo não havia ar e o ventilador de teto não ventilava nada. Passamos muito calor, até pedirmos um ventilador de mesa para ajudar. Pouquíssimos utensílios de cozinha. A geladeira estava cheia de água. O fogão e pano de prato sujos. A localização é boa e os funcionários agradáveis. Talvez eu não tenha tido sorte com a hospedagem. Não pretendo voltar. ##### Verified traveller Stayed 2 nights in Dec 2020 ### 6/10 Okay #### Fabiana Dec 19, 2020 Liked: Staff & service #### Chalé Uma área reservada, ambiente natural, chalé rústico de madeira. ![](https://a.travel-assets.com/ugc/hotel-reviews/9EFC48AD6EA74C21DA887B70DEFBEB71A54B8CB91608384574669.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fabiana Stayed 1 night in Dec 2020 ### 10/10 Excellent #### Ericarla Dec 12, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Voltarei outras mil vezes! Minha experiência foi incrível. Um lugar calmo, que traz paz é tranquilidade. Ótimo para quem quer um sossego e relaxar. Café da manhã foi entregue no chalé, devido às normas do covid,m. Ah.. sem contar que estão seguindo s roscas todas as normas! Em todas as áreas possui álcool em gel. ##### Ericarla Stayed 1 night in Dec 2020 ### 6/10 Okay #### Verified traveller Dec 7, 2020 Disliked: Property conditions & facilities, room comfort #### Razoável O local e os chalets são lindos, porém precisam melhorar em muitos aspectos (conforto, limpeza, infraestrutura, café da manhã, etc.), pontos que já repassei para os próprios funcionários após a minha estadia. No mais, o hotel possui uma ótima localização, pois fica perto de restaurantes, padarias, e até da orla de Ponta Negra. ##### Verified traveller Stayed 2 nights in Oct 2020 ### 8/10 Good #### Verified traveller Oct 30, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O lugar é bastante incrivel, o atendimento é maravilhoso.. unica coisa que poderiam acrescentar era mais tomadas, e a pincina ser um pouco maior. ##### Verified traveller Stayed 2 nights in Oct 2020 ### 4/10 Poor #### Camila Jun 15, 2020 Disliked: Cleanliness, staff & service #### Péssimo atendimento! Infelizmemte tive uma péssima experiencia em minha estadia no Chalet Suisse justo na semana em comemoração ao dia dos namorados. Inicialmente nao tinha uma recepção funcionando e fui atendida por dois rapazes que aparentemene eram da manutenção enquanto preparavam seu almoço em um chalet e eu estavacom meu namorado do lado de fora, não tive um cadastro inicial ou confirmaram nossos documentos, me liberaram um chalet com luzes queimadas e sem roupa de cama na parte superior. O que me deixou mais triste foi descobrir no dia seguinte que devido ao COVID não estavam servindo café da manhã (o que é compreensível devido ao isolamento), porém, não houve avisoprevio na reserva aqui no site e nem no péssimo atendimento oferecido pelos funcionários. Resumindo, paguei por algo que me oferecia um buffet para dois, não tive o serviço, a revolução parcial de valor e menos ainda um pedido de desculpas pelo transtorno. Foi uma péssima experiencia e sinceramente, não pretendo voltar ou recomendar o lugar para ninguém. ##### Camila Stayed 1 night in Jun 2020 ### 6/10 Okay #### Ana Helga Apr 27, 2020 Chegamos lá n tinha ninguém na recepção para nos atender ,a sorte foi um hospede que nos ajudou a entrar. Comprei a estadia com café e não fui informada em momento algum não teria café da manhã, só na hora do café que fiquei sabendo. ##### Ana Helga Stayed 1 night in Apr 2020 ### 10/10 Excellent #### Emmanuelle Mar 20, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Estadia maravilhosa, lugar aconchegante, profissionais dispostos a ajudar e receptivos. Chalé fica próximo da praia, de mercado e farmácia. Para quem gosta de lugar tranquilo, indico. ![](https://a.travel-assets.com/ugc/hotel-reviews/B4E3E91696E8178FB67BB5E43C3EB6752B248FB41584714680959.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FD27663D367A5FB8975118583DCD0FE732973C361584714705162.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9E37A25BAF60E078323519C7966D2AEE3D4501E11584714705373.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/84A8DC8324F092855773F8D63BE86832C04C3BFD1584714712375.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emmanuelle Stayed 9 nights in Mar 2020 ### 10/10 Excellent #### Lucas Eduardo Jan 31, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The most amazing place with the most helpful, respectful and sympathetic people ever. I can’t wait to return!!!!! ##### Lucas Eduardo Stayed 10 nights in Jan 2020 ### 10/10 Excellent #### Diana Dec 7, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótimo. ##### Diana Stayed 2 nights in Nov 2019 ## Expedia's Latest Trends ### Hotels > [Hotels in Orlando](https://www.expedia.ca/Orlando-Hotels.d178294.Travel-Guide-Hotels) > > [Fairmont Hotels in Buenos Aires](https://www.expedia.ca/Buenos-Aires-Hotels-Fairmont.0-0-d178242--bFairmont.Travel-Guide-Filter-Hotels) > > [Hotels in Guelph](https://www.expedia.ca/Guelph-Hotels.d8237.Travel-Guide-Hotels) > > [An Yang House](https://www.expedia.ca/Vancouver-Hotels-An-Yang-House.h33387243.Hotel-Information) > > [Ocean Palace All Inclusive Premium](https://www.expedia.ca/Natal-Hotels-Ocean-Palace-All-Inclusive-Premium.h3196290.Hotel-Information) > > [Hotels in Sterling Heights](https://www.expedia.ca/Sterling-Heights-Hotels.d9766.Travel-Guide-Hotels) > > [Hotels in Downtown Halifax](https://www.expedia.ca/Downtown-Halifax-Halifax-Hotels.0-n6217399-0.Travel-Guide-Filter-Hotels) > > [Villas Tobago](https://www.expedia.ca/Tobago-Villas.d602308-aaVillas.Travel-Guide-Accommodation) > > [Hotels in Downtown Ottawa](https://www.expedia.ca/Downtown-Ottawa-Ottawa-Hotels.0-n6057857-0.Travel-Guide-Filter-Hotels) > > [Motels Leduc](https://www.expedia.ca/Leduc-Motels.d8571-aaMotels.Travel-Guide-Accommodation) > > [Super 8 by Wyndham Thunder Bay](https://www.expedia.ca/Thunder-Bay-Hotels-Super-8-By-Wyndham-Thunder-Bay.h855979.Hotel-Information) > > [A Place In The Sun - Adults Only](https://www.expedia.ca/Palm-Springs-Hotels-A-Place-In-The-Sun.h1100256.Hotel-Information) ### Flights > [Flights from YTO-All Airports to LON-All Airports](https://www.expedia.ca/lp/flights/yto/lon/toronto-to-london) > > [Flights from Calgary (YYC) to Indianapolis (IND)](https://www.expedia.ca/lp/flights/yyc/ind/calgary-to-indianapolis) > > [Flights from Pearson Intl. to RIO-All Airports](https://www.expedia.ca/lp/flights/yyz/rio/toronto-to-rio-de-janeiro) > > [Flights from Dieppe (YQM) to Montreal (YUL)](https://www.expedia.ca/lp/flights/yqm/yul/moncton-to-montreal) > > [Flights from Kelowna (YLW) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/ylw/ywg/kelowna-to-winnipeg) > > [Flights from Toronto (YYZ) to Kaohsiung (KHH)](https://www.expedia.ca/lp/flights/yyz/khh/toronto-to-kaohsiung) ### Cars > [Car rentals in Saint John](https://www.expedia.ca/Car-Rentals-In-Saint-John.d602956.Car-Rental-Guide) ### Activities > [Things to do in Bangor](https://www.expedia.ca/Things-To-Do-In-Bangor.d182709.Travel-Guide-Activities) ### Packages > [Baku Vacations](https://www.expedia.ca/Baku.d6144613.Destination-Travel-Guides) > > [Mozambique Vacations](https://www.expedia.ca/Mozambique.d123.Destination-Travel-Guides) > > [Tulum Beach](https://www.expedia.ca/Tulum-Beach-Tulum.d553248621579093709.Vacation-Attraction) > > [Cabo San Lucas](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/180032/Cabo-San-Lucas) ### Vacation Rentals > [Annapolis Valley Vacation Rentals](https://www.expedia.ca/Annapolis-Valley-Vacation-Rentals.d3000655564.Travel-Guide-VacationRentals) ### General > [Visit Inte](https://www.expedia.ca/Inte.dx3000738163) > > [Visit Ko Pha-ngan](https://www.expedia.ca/Ko-Pha-Ngan.dx6051159)