Title: Up Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Up Hotel Central Naples hotel connected to the convention center, 7-minute walk to Spaccanapoli ![Exterior](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/e8fc0dca.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/0511ea87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/a59c544e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/ea3cf653.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/6127ec73.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the vibrant atmosphere of Naples at Up Hotel, located near Spaccanapoli. Enjoy a drink at the bar, take in the views from the terrace, and stay connected with free in-room WiFi. With dry cleaning/laundry services and express check-in/out options available, your stay is sure to be seamless. 6.6 ## Popular amenities - Breakfast available - Bar - Room service - Housekeeping - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=18122605&PinnedHotelID=18122605&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Deluxe Twin Room | View from room](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/fce7edb7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - 172 sq ft - City view - Sleeps 2 - 2 Twin Beds ![Deluxe Single Room | View from room](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/dc57bfda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - 161 sq ft - City view - Sleeps 1 - 1 Twin Bed ![Deluxe Double Room](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/496ff528.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - 194 sq ft - City view - Sleeps 3 - 1 Queen Bed ![Deluxe Triple Room](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/2823d691.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - 215 sq ft - City view - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Deluxe Quadruple Room](https://images.trvl-media.com/lodging/19000000/18130000/18122700/18122605/953c6c0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - 237 sq ft - City view - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/22900/22859/d821d591.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Naples by IHG Poggioreale - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,001 reviews CA $93 CA $136 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Naples-Hotels-Holiday-Inn-Naples.h22859.Hotel-Information?chkin=2025-12-12&chkout=2025-12-13&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=5e6c6430-0069-4315-b6c3-84ca18a7009d&top_cur=CAD) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/530000/527500/527456/10efbf5e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Starhotels Terminus Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,010 reviews CA $175 CA $211 total includes taxes & fees Dec 21 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Up-Hotel.h18122605.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Up-Hotel.h18122605.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.85421%2C14.26736&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qscOqG4CML7zNTSqfNbNvJayDKY=) Via Cesare Rosaroll, 4, Naples, NA, 80139 #### What's nearby - Piazza Giuseppe Garibaldi - 3 min walk - 0.3 km - Spaccanapoli - 5 min walk - 0.5 km - Naples Underground - 13 min walk - 1.2 km - Naples National Archaeological Museum - 18 min walk - 1.6 km - Port of Naples - 20 min walk - 1.7 km #### Getting around - Principe Umberto Tram Stop - 1 min walk - Naples (INP-Naples Central Rail Station) - 6 min walk - Naples Intl. Airport (NAP) - 58 min drive #### Restaurants - ‪McDonald's - ‬3 min walk - ‪Mimì alla Ferrovia - ‬2 min walk - ‪Pasticceria Eredi Carraturo - ‬2 min walk - ‪Vincenzo Costa - ‬3 min walk - ‪Gran Caffè Imperius - ‬3 min walk ## About this property ### Up Hotel Hotel near Spaccanapoli Located close to Naples Underground and Naples National Archaeological Museum, Up Hotel provides a terrace, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, babysitting (surcharge), and concierge services - Smoke-free premises, tour/ticket assistance, and a vending machine Room features All guestrooms at Up Hotel feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes. More conveniences in all rooms include: - Hypo-allergenic bedding, pillowtop mattresses, and down comforters - Bathrooms with rainfall showers and bidets - 32-inch flat-screen TVs with digital channels - Heating, daily housekeeping, and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/69000000/68340000/68339900/68339822/5ad67770.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Hotel dei Mille Naples City Centre - Free WiFi - Breakfast available - Housekeeping - 24/7 front desk 7.6 Good 75 reviews CA $116 CA $143 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=68339822&PinnedHotelID=68339822&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/530000/526200/526198/2de17132.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Naples Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 7.8 Good 979 reviews CA $184 CA $220 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=526198&PinnedHotelID=526198&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/23000000/22530000/22522800/22522754/be36efe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Art Street Hotel Naples City Centre - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 194 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=22522754&PinnedHotelID=22522754&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/903900/903866/3dbbfb4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Napoli Garibaldi Naples City Centre - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 1,002 reviews CA $151 CA $180 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=903866&PinnedHotelID=903866&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/970000/969400/969399/4c495d32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Hotel Plaza Naples City Centre - Pet-friendly - Free WiFi - Air conditioning - Gym 7.4 Good 689 reviews CA $158 CA $191 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=969399&PinnedHotelID=969399&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/910000/905800/905717/d91d316b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nuovo Rebecchino Naples City Centre - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 7.2 Good 792 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=905717&PinnedHotelID=905717&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/30000/26700/26632/b5e1ab72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UNA Hotels Napoli Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,004 reviews CA $200 CA $238 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=26632&PinnedHotelID=26632&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5250000/5244300/5244277/22eea1e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tiempo Naples - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.2 Very good 784 reviews CA $99 CA $124 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=5244277&PinnedHotelID=5244277&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19230000/19226000/19225991/d6e40aaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NeapolitanTrips Hotel Naples City Centre - Free WiFi - Air conditioning - Breakfast available - Bar 8.2 Very good 80 reviews CA $132 CA $159 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=19225991&PinnedHotelID=19225991&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Mobile Home, 2 Bedrooms, Sea View, Annex Building](https://images.trvl-media.com/lodging/19000000/18650000/18640100/18640026/0db298a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality Naples City Centre - Pet-friendly - Free WiFi - Air conditioning - Room service 7.2 Good 343 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=18640026&PinnedHotelID=18640026&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 20 per day) - Roundtrip airport shuttle (surcharge) ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children - A bar/lounge ### Family friendly - Babysitting (surcharge) - Laundry facilities - Soundproofed rooms ### Conveniences - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - Champagne service - Limited room service ### More - Air conditioning - Desk - Heating - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:30 PM; Check-in end time: anytime Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:30 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open Monday - Thursday (7:00 AM - 8:00 PM) and Friday - Sunday (7:00 AM - 11:00 PM) Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Access code, staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 15.00 for adults and EUR 15.00 for children - Nearby parking fee: EUR 20.00 per day (262 ft away) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel NaplesItaly Hotel Hotel NaplesItaly Naples Hotel NaplesItaly Hotel Naples Up Hotel Hotel Up Hotel Naples Hotel NaplesItaly Up Hotel Hotel Naples ## Frequently asked questions ### Is Up Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Up Hotel? > As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Up Hotel on Dec 13, 2025 start from CA $89.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Naples-Hotels-Up-Hotel.h18122605.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Up Hotel? > Check-in start time: 2:30 PM; Check-in end time: anytime. ### What time is check-out at Up Hotel? > Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability). ### Does Up Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Up Hotel located? > Located in Naples City Centre, this hotel is within a 15-minute walk of Spaccanapoli and Naples Underground. Naples National Archaeological Museum and Port of Naples are also within 2 mi (3 km). Principe Umberto Tram Stop is only a 2-minute walk and Garibaldi Tram Stop is 4 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Up Hotel Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 11 8 - Good 21 6 - Okay 18 4 - Poor 7 2 - Terrible 11 ### 7.0/10 Cleanliness ### 6.6/10 Staff & service ### 4.4/10 Amenities ### 6.4/10 Property conditions & facilities ### 5.8/10 Eco-friendliness ### 8/10 Good #### Johanna Jul 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Up hotel It was ok. Ok location. Bathroom door need fixing and toilet seat was broken. Brought it to the attention to the staff on departure. The staff was great about letting us store our luggage while we went in a tour. Breakfast was a nice addition to our stay. ##### Johanna Stayed 1 night in Jul 2025 ### 10/10 Excellent #### thomas Jan 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful views of Naples from the 5th floor. Front desk staff very helpful. Easy short walk from train station. ##### thomas Stayed 2 nights in Jan 2024 ### 2/10 Terrible #### Dicte Jul 30, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The area was super shady and the staff stole from our room durung cleaning. DO NOT live in this area unless you want to experience the following: A group of guys threatened my boyfriend with a knife to make him withdraw money, somebody tried to rob my purse, and we got slapped in the face by some guys driving a scooter. We were only lucky that check in worked, as an employee arrived at the time we tried reaching the place as there were nobody to find… ##### Dicte Stayed 8 nights in Jul 2025 ### 6/10 Okay #### Ireneusz Sep 28, 2024 Liked: Cleanliness, staff & service Disliked: Amenities City officials need to address safety, cleanliness around Napoli Centrale ##### Ireneusz Stayed 4 nights in Sep 2024 ### 8/10 Good #### Dae Ryun Dec 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Close to Central station -best aspect I enjoyed my stay but the pictures of the hotel could be more accurate since it seemed like a service hotel and not a self-service apartment type of hotel. Also the location is not close to any restaurant except MiMi which was excellent but expensive. The counter personnel was very friendly and the breakfast was very good. ##### Dae Ryun Stayed 1 night in Dec 2023 ### 6/10 Okay #### Verified traveller Aug 19, 2022 Liked: Property conditions & facilities Room was ok, but when we got there our room hadn’t been cleaned! The reception was also almost never open, the check in process was confusing. It’s located in a bit of a shady area but it’s close to the train station. Cheap, but wouldn’t come here again. ##### Verified traveller Stayed 7 nights in Aug 2022 ### 2/10 Terrible #### Munise Aug 3, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I have been solo travelling for 11 years, and I wish I could give this hotel 0 stars. Absolutely disgusting and one of the worst hotels I have ever been to, and not to mention the staff. Very disturbed by the way the situation was handled by the "manager." Unfortunately, I can't attach images; I have screenshots and evidence. I would say 100% avoid this place unless you want unwanted contact or fingers up in your private parts. You read that correctly: one of the male managers, I don't know his name, will insert his two fingers inside, and he also knows the code number to your room. You will be shocked and scared. The manager called Carly does not care, and she would not even make a phone call to prove that it was her over the phone and not the other guy when I was scared. ![The chair would not reach the door handle underneath it was too short](https://a.travel-assets.com/ugc/hotel-reviews/e08a2a2f-ea8e-4297-8233-f4023f615cca-1754216825567.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Munise Stayed 5 nights in Jul 2025 ### 2/10 Terrible #### Robin Sep 28, 2022 Disliked: Property conditions & facilities, room comfort #### A bad hotel Staff are friendly, but unfortunately the hotel is abysmal. The lift was something out of the fifties. The sink in the bathroom had an automatic plug which was always in down position so you could not have running water. Reception was only open from 12 o'clock +. So if you wanted anything, tough. ##### Robin Stayed 4 nights in Sep 2022 ### 2/10 Terrible #### Pedro Sep 1, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities First of all I have problem with the check in. The bathroom was not clean at all. The bed do not have conforter. After paying a night with breakfast included the enploy request more money. Absolutly I dont recomend this hotel. I have been used expedia for 10 years and this is the worst experience that I had. ##### Pedro Stayed 1 night in Aug 2023 ### 6/10 Okay #### Claus Sep 15, 2025 God beliggenhed, pænt værelse, vi var glade for airconditionen. Morgenmaden var pænt dårlig, den vil jeg ikke anbefale, at man tilkøber, der lå varer der var udløbet med op til et år. Det er heller ikke optimalt, at receptionen ikke var bemandede hver dag. Et fint lille og billigt hotel tæt på bymidten af Napoli. ##### Claus Stayed 9 nights in Aug 2025 ### 6/10 Okay #### Birte Sep 8, 2025 Disliked: Staff & service, property conditions & facilities Rezeption ist nie besetzt man kann online einchecken. Hierzu das Hotel per WhatsApp kontaktieren... das wird einem aber nicht gesagt. Man steht daher erstmal vor verschlossener Tür. Einrichtung und sauberkeit ok, aber eher Hostel/ Jugendherbers Niveau. Allein die Lage, nah an der Central Ststion ist gut. ##### Birte Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Aylin Aug 5, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Ich würde dieses Hotel nicht weiterempfehlen und nie wieder buchen. Die Lage ist schrecklich, laut und unsicher. Zu jeder Uhrzeit was los. Das Frühstück lässt zu wünschen übrig wir waren dort einmal und nie wieder, essen bleibt dort mehrere Tage liegen, Wurst, Kuchen etc.. schon hart. Keine Auswahl zum Frühstücken. trotz das wir für bezahlt haben, nie wieder dort hingegangen. Sauberkeit gleich 0. 5 Stock sehr unpraktisch. Fahrstuhl fällt bald auseinander. Dusche läuft über, und man kann sich nicht drehen. Klobürste macht das Klo noch dreckiger. Fenster quietscht. Wasser im Seitenspender mit Wasser einfach aufgefüllt. Personal nie an der Rezeption. Obwohl dort eine Lounge zum sitzen ist, konnte man da nicht rein, mit Schlössern zu geriegelt. Keine Bettdecke oder Bettwäsche bekommen. Nur ein Laken mit denen wir eine Woche lang schlafen mussten. Matratze Flecken. Waschbecken komplett verrostet. Bett quetscht permanent selbst nur beim umdrehen. Ich rate SEHR von diesen Hotel AB. ##### Aylin Stayed 7 nights in Jul 2025 ### 6/10 Okay #### Barbara Jun 4, 2024 Liked: Staff & service Disliked: Property conditions & facilities Gute Lage, nah am Bahnhof Garibaldi und Zentrum, alles zu Fuß erreichbar.. Man muss die Registrierung einen Tag vorher machen und kann dadurch auch nachts anreisen. Das Hotel ist durch WhatsApp gut zu kontaktieren. Haben uns das Taxi zum Flughafen bestellt. Das Frühstück ist gut, kleines Buffet aber ausreichend. Das Zimmer ist in Ordnung, das Bad naja könnte saniert werden. Für unseren Kurztrip war das Hotel in Ordnung. ##### Barbara Stayed 3 nights in May 2024 ### 4/10 Poor #### Giulia Dec 10, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Essenziale,ottima la posizione ##### Giulia Stayed 2 nights in Dec 2023 ### 8/10 Good #### Fulvio Nov 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tutto bene, Posizione comodissima per tutti mezzi di trasporto ed anche per spostamenti a piedi . Peccato Il temporaneo disservizio dell’ascensore nell'intero periodo di pernottamento , considerando i 5 piani di ripide scale…… ##### Fulvio Stayed 3 nights in Nov 2023 ### 4/10 Poor #### gaetano Oct 12, 2023 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Deludente perché: tranne la camera che era pulita e gradevole anche se con una macchia di muffa sotto il condizionatore il resto lascia a desiderare…… La struttura è all’interno di un palazzo un po’ trascurato vecchio e sporco; La reception c’è solo in fasce orarie indefinite e l’ingresso viene gestito con dei messaggi whatsapp fornendo delle password; La sala colazione indecente e la colazione pessima di bassissima qualità; Infine l’accoglienza non qualificata. ##### gaetano Stayed 2 nights in Oct 2023 ### 8/10 Good #### Victoria Aug 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très sympa L'hôtel est à une dizaine de minute de la gare, l'accueil était vraiment sympa et les instructions clair pour accéder à notre chambre. L'hôtesse parlait un peu d'anglais et de français ce qui a rendu les conversations assez simple. La chambre disposé de 2 lits simples confortable avec 2 oreillers chacun, une climatisation, une télé, pas de bouilloire (légèrement regrettable) et une armoire. La salle de bain était grande et la douche spacieuse pour un grand comme moi (malheureusement ils ont eu un petit problème d'eau à notre arrivée qui nous a limité l'eau chaude mais pas plus handicapant que ça). ##### Victoria Stayed 3 nights in Aug 2023 ### 8/10 Good #### Ernst May 23, 2022 Liked: Cleanliness, property conditions & facilities, room comfort Helt ok budget hotell nära centralstationen. Rent och snyggt. ##### Ernst Stayed 1 night in May 2022 ### 8/10 Good #### Stephanie May 18, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walking distance to trains. Area around hotel is very busy. ##### Stephanie Stayed 1 night in Apr 2022 ### 6/10 Okay #### Per Daniel Girisha Mar 9, 2020 Liked: Staff & service #### Good location to good price! Good location to a good price. Nice and helpful staff. Budjett hotel. ##### Per Daniel Girisha Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 21, 2020 Liked: Property conditions & facilities kamers waren schoon en ontbijt goed. locatie was prima dichtbij het station. winkels en restaurant in de buurt ##### Verified traveller Stayed 4 nights in Feb 2020 ### 4/10 Poor #### Anthony, Puerto rico Oct 12, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities Im not very picky but the shower did not drain it was sheets where dirty ##### Anthony Stayed 1 night in Oct 2019 ### 2/10 Terrible #### Verified traveller Aug 24, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities schrecklich, ich war für eine Übernachtung, und es hatte Haare auf das Bett, im WC Spuren vom Vorgänger, WC Bürste Katastrophe, das Personal sieht auch nicht professionell aus, dreckig und schmutzig wie der Unterhalt ##### Verified traveller Stayed 1 night in Jul 2019 ### 4/10 Poor #### Verified traveller Aug 14, 2019 Disliked: Cleanliness, amenities, property conditions & facilities l emplacement geographique de l hotel correct sinon les parties communes de l hotel ( escalier/appareil elevateur) sont tres tres vetustes Dans les chambres la salle de douche et ses sanitaires pareil d une grande vetustée la climatisation fonctionne dans la chambre heureusement voila ##### Verified traveller Stayed 5 nights in Aug 2019 ### 8/10 Good #### Verified traveller Jul 30, 2019 Liked: Cleanliness, staff & service Posizione strategica e buon rapporto qualità prezzo ##### Verified traveller Stayed 5 nights in Jul 2019 ## Expedia's Latest Trends ### Hotels > [Hotel Michelangelo](https://www.expedia.ca/Sorrento-Hotels-Hotel-Michelangelo.h2806579.Hotel-Information) > > [Hotel Savoia](https://www.expedia.ca/Positano-Hotels-Hotel-Savoia.h2406449.Hotel-Information) > > [Grand Hotel Vesuvio](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Vesuvio.h1213080.Hotel-Information) > > [Grand Hotel La Favorita](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-La-Favorita.h3111312.Hotel-Information) > > [Grand Hotel Riviera](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Riviera.h6487495.Hotel-Information) > > [Hotel Vittoria](https://www.expedia.ca/Positano-Hotels-Hotel-Vittoria.h2133932.Hotel-Information) > > [Le Sirenuse](https://www.expedia.ca/Positano-Hotels-Le-Sirenuse.h12066.Hotel-Information) > > [Grand Hotel De La Ville](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-De-La-Ville.h1130562.Hotel-Information) > > [Hotel San Francesco Al Monte](https://www.expedia.ca/Naples-Hotels-Hotel-San-Francesco-Al-Monte.h900304.Hotel-Information) > > [Marincanto](https://www.expedia.ca/Positano-Hotels-Marincanto.h2541527.Hotel-Information) > > [Grand Hotel Capodimonte](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Capodimonte.h1260076.Hotel-Information) > > [Hotel Del Mare](https://www.expedia.ca/Sorrento-Hotels-Hotel-Del-Mare.h1115056.Hotel-Information) > > [Hotel Miramare](https://www.expedia.ca/Sorrento-Hotels-Hotel-Miramare.h1265400.Hotel-Information) > > [La Meridiana](https://www.expedia.ca/Sorrento-Hotels-La-Meridiana.h2338596.Hotel-Information) > > [Palazzo M Capri](https://www.expedia.ca/Capri-Hotels-Palazzo-Morgano.h90048814.Hotel-Information) > > [Bellevue Syrene](https://www.expedia.ca/Sorrento-Hotels-Bellevue-Syrene.h4816112.Hotel-Information) > > [De Bonart Naples, Curio Collection by Hilton](https://www.expedia.ca/Naples-Hotels-The-Britannique-Naples.h21327.Hotel-Information) > > [Holiday Inn Naples by IHG](https://www.expedia.ca/Naples-Hotels-Holiday-Inn-Naples.h22859.Hotel-Information) > > [Villa Rosa](https://www.expedia.ca/Positano-Hotels-Villa-Rosa.h2528736.Hotel-Information) > > [Hotel Weber Ambassador](https://www.expedia.ca/Capri-Hotels-Hotel-Weber-Ambassador.h1175933.Hotel-Information) > > [Hotel Antiche Mura](https://www.expedia.ca/Sorrento-Hotels-Hotel-Antiche-Mura.h1058005.Hotel-Information) > > [Hotel Plaza](https://www.expedia.ca/Sorrento-Hotels-Hotel-Plaza.h2118601.Hotel-Information) > > [Hotel Montemare](https://www.expedia.ca/Positano-Hotels-Hotel-Montemare.h2131200.Hotel-Information) > > [Hotel Villa Franca](https://www.expedia.ca/Positano-Hotels-Hotel-Villa-Franca.h2003078.Hotel-Information) > > [Hotel Rivage Sorrento](https://www.expedia.ca/Sorrento-Hotels-Hotel-Rivage-Sorrento.h1766371.Hotel-Information) > > [Parco dei Principi Hotel](https://www.expedia.ca/Sorrento-Hotels-Parco-Dei-Principi-Hotel.h8532.Hotel-Information) > > [Il San Pietro di Positano](https://www.expedia.ca/Positano-Hotels-Il-San-Pietro-Di-Positano.h535991.Hotel-Information) > > [Grand Hotel Royal](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Royal.h1227638.Hotel-Information) > > [Hotel Paradiso, BW Signature Collection](https://www.expedia.ca/Naples-Hotels-Hotel-Paradiso.h11171.Hotel-Information) > > [Grand Hotel Ambasciatori](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Ambasciatori.h1227639.Hotel-Information)