[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Toledo Loft Authentic Neapolitan atmosphere awaits at this welcoming guesthouse, perfectly positioned near Molo Beverello Port for easy exploration of the vibrant city ![Executive Suite, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/19000000/18170000/18163500/18163406/716b9d37.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily continental breakfast (EUR 5.0 per person)](https://images.trvl-media.com/lodging/19000000/18170000/18163500/18163406/663317c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment, 2 Bedrooms, City View | Private kitchenette](https://images.trvl-media.com/lodging/19000000/18170000/18163500/18163406/3d69b06d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/19000000/18170000/18163500/18163406/6878dbc6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/19000000/18170000/18163500/18163406/cef47145.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Toledo Loft in Naples' bustling center offers a cozy retreat with practical amenities. Guests enjoy WiFi, continental breakfast, and a front-desk safe. An elevator provides easy access, and multilingual staff help visitors navigate the city. 8.8 Excellent ## Popular amenities - Breakfast available - Housekeeping - Parking available - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=18163406&PinnedHotelID=18163406&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=18163406&PinnedHotelID=18163406&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=18163406&PinnedHotelID=18163406&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=18163406&PinnedHotelID=18163406&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=18163406&PinnedHotelID=18163406&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=18163406&PinnedHotelID=18163406&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=18163406&PinnedHotelID=18163406&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=18163406&PinnedHotelID=18163406&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Luxury Apartment, 2 Bedrooms, City View](https://images.trvl-media.com/lodging/19000000/18170000/18163500/18163406/79e3a777.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 2 Bedrooms, City View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchenette Full-sized refrigerator/freezer Flat-screen TV - 452 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 King Beds ![Executive Suite, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/19000000/18170000/18163500/18163406/716b9d37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Full-sized refrigerator/freezer Flat-screen TV Blackout drapes/curtains - 506 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Junior Suite, 1 Bedroom](https://images.trvl-media.com/lodging/19000000/18170000/18163500/18163406/27937cf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom 7.4 Good 10 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Full-sized refrigerator/freezer Flat-screen TV Blackout drapes/curtains - 366 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Standard Room, 1 Bedroom](https://images.trvl-media.com/lodging/19000000/18170000/18163500/18163406/169dfce4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Bedroom 9.8 Exceptional 6 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized refrigerator/freezer Flat-screen TV Premium bedding Blackout drapes/curtains - 258 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1320000/1312200/1312107/9b8c064e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Belair Sorrento - 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Hot tub - Restaurant - Air conditioning - Gym 8.8 Excellent 670 reviews CA $494 CA $561 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Naples-Hotels-Renaissance-Naples-Mediterraneo.h527112.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=f723d393-a635-412d-925b-d445208c8d65&top_cur=CAD) Ad ![Premium Room, Sea View](https://images.trvl-media.com/lodging/1000000/10000/2300/2254/w3838h2562x0y0-f1ac6077.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Napoli Panorama Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 7.8 Good 992 reviews CA $256 CA $299 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Naples-Hotels-NH-Napoli-Panorama.h2254.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=f723d393-a635-412d-925b-d445208c8d65&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Toledo-Loft.h18163406.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Toledo-Loft.h18163406.Hotel-Information) ## About the area Located in Naples City Centre, a neighborhood in Naples, Toledo Loft is in a shopping district and on the waterfront. Spaccanapoli and Castel dell'Ovo are notable landmarks, and travelers looking to shop may want to visit Via Toledo and Galleria Umberto I. Naples Aquarium and Botanical Garden of Naples are also worth visiting. [Visit our Naples travel guide](https://www.expedia.ca/Naples.dx6034774) [View more Guest houses in Naples](https://www.expedia.ca/Naples-Guest-Houses.d6034774-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.84117%2C14.24874&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vuEI9I9McHbUZFwY2yfkMOaMo1Y=) Via Toledo 156, Naples, NA, 80134 ### What's nearby - Via Toledo - 1 min walk - 0.0 km - Galleria Umberto I - 3 min walk - 0.3 km - Molo Beverello Port - 10 min walk - 0.9 km - Piazza del Plebiscito - 13 min walk - 1.1 km - Port of Naples - 13 min walk - 1.2 km ### Getting around - Toledo Station - 2 min walk - Montesanto Station - 12 min walk - Naples Intl. Airport (NAP) - 79 min drive ### Restaurants - ‪Augustus - ‬1 min walk - ‪A’ Quartrian - ‬1 min walk - ‪Pizzaioli Veraci Toledo - ‬1 min walk - ‪Luminist - ‬1 min walk - ‪Caffè Mastracchio - ‬2 min walk ## About this property ### Toledo Loft Guesthouse near Via Toledo Close to Molo Beverello Port and Port of Naples, Toledo Loft has plenty to offer. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Continental breakfast (surcharge), self parking (surcharge), and a front-desk safe - Multilingual staff, smoke-free premises, and an elevator Room features All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and printers. Other amenities include: - Frette Italian sheets and memory foam beds - Rainfall showers, bidets, and free toiletries - 32-inch flat-screen TVs with digital channels - Full-sized refrigerators/freezers, electric kettles, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/22900/22859/d821d591.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Naples by IHG Poggioreale - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,015 reviews CA $123 CA $169 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=22859&PinnedHotelID=22859&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/10000/8500/8486/53d4eba8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Continental Hotel Naples Naples City Centre - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,360 reviews CA $217 CA $257 total includes taxes & fees Nov 2 - 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Secured, covered self parking on site (EUR 23 per day) ### Food and drink - Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: EUR 5 for adults and EUR 5 for children ### Family friendly - In-room full-sized refrigerator/freezer - Soundproofed rooms ### Conveniences - Guidebooks - Limited-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - On the waterfront ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 1 floor - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Frette Italian sheets - Memory foam mattress ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - Electric kettle - Free bottled water - Full-sized refrigerator/freezer - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board on request - Printer - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 1 PM; Check-in end time: 6:00 PM Early check-in subject to availability Late check-in subject to availability Late check-in fee: EUR 5.00 for check-in between 6:00 PM and 12:30 AM Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: EUR 40 ### Special check-in instructions The front desk is open daily from 11:00 AM - 6:00 PM Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Breakfast is served at the bar, located 20 meters from the property. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 30.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately EUR 5.0 for adults and EUR 5.0 for children - Covered self parking fee: EUR 23 per day (in/out privileges) - Nearby parking fee: EUR 23 per day - Late check-in fee: EUR 5.00 for check-in between 6:00 PM and 12:30 AM - Late check-out fee: EUR 40 (subject to availability) - Rollaway bed fee: EUR 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT063049B7U2ILYKKJ ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Toledo Loft Guesthouse Naples Toledo Loft Guesthouse Toledo Loft Naples Toledo Loft Naples Toledo Loft Guesthouse Toledo Loft Guesthouse Naples ## Frequently asked questions ### Is Toledo Loft pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Toledo Loft? > Self parking is available for EUR 23 per day. ### What time is check-in at Toledo Loft? > Check-in start time: 1 PM; Check-in end time: 6:00 PM. Late check-in is available from 6:00 PM– 12:30 AM for a fee of EUR 5.00. ### What time is check-out at Toledo Loft? > Check-out is at 11 AM. Late check-out is available for EUR 40 (subject to availability). ### Where is Toledo Loft located? > Located in Naples City Centre, this guesthouse is steps from Casa e Chiesa di Santa Maria Francesca delle Cinque Piaghe and Via Toledo. Galleria Umberto I and Spaccanapoli are also within 10 minutes. Toledo Station is only a 2-minute walk and Municipio Station is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Toledo Loft Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 155 8 - Good 58 6 - Okay 18 4 - Poor 7 2 - Terrible 9 ### 10/10 Excellent #### Eddie Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very nice & helpful ##### Eddie Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ivan Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great apartment with perfect access to the ferries and historic areas (Spanish Q). A little tricky to locate initially, but otherwise superb for our 1 night in Naples ##### Ivan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Keyu Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We got upgrades and so happy w everything ##### Keyu Stayed 1 night in Jun 2025 ### 8/10 Good #### Irina May 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The location is perfect, on the edge of the Spanish quarter, in the midst of shopping. Two or three blocks walk to the metro and walking distance to the port and various historic sights. Tons of restaurants all around. Felt safe, modern and clean. Valeria was a dear! ##### Irina Stayed 4 nights in May 2025 ### 8/10 Good #### VINCE AERNEL Sep 18, 2025 Liked: Cleanliness Disliked: Amenities I am a frequent Expedia traveler and appreciate the upgrade from an executive room to a big apartment. The apartment is excellent for a group of 3-4. It is close to the metro and nearby shops and restaurants. The experience would be perfect if an accessible laundry amenity were present in the building. Customer service is available from early morning until 4 p.m. So, hopefully, there are no urgent events when you book because no one in the building can help you. The manager is accessible via WhatsApp Messenger and she is on site during the day. One example is that our safe box stopped working or glitching and it was 3am and we have to checkout early. No one was available and luckily I was able to open it with few tricks. Breakfast is located adjacent to the location that offers pastries and coffee. If you are traveling with group of friends, I think the Toledo loft appartments can offer you a spacious space to relax and bond. Not my favorite apartment in all my travels, but it has a unique vibe. Good luck and safe travels! Book with expedia! ##### VINCE AERNEL Stayed 2 nights in Sep 2025 ### 8/10 Good #### David Apr 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I had a very good stay. The parking is off site (and of course driving in Napoli is always a challenge.) The room was super clean and spacious. The room overlooks Via Toledo so it really feels like you’re part of the action 24/7. There’s a 24 hour concierge at the building entrance which made it feel upscale and very safe. ##### David Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### HASHIM Jun 3, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not recommended at all ##### HASHIM Stayed 1 night in May 2025 ### 10/10 Excellent #### Paul Aug 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic location and great spacious clean rooms. ##### Paul Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### silvia Sep 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place. Clean,modern,safe ##### silvia Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Alex Aug 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is perfectly positioned in the middle of Naples. We could shop, eat, and explore without a problem. It was very easy to get back since it’s on the Toledo road. Great stay! ##### Alex Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Spartaco Sep 19, 2023 Liked: Amenities I booked for a few days, the location is perfect, basically walking distance from many landmarks, including the ferry to Capri. In summary, great place, great staff, I highly recommend. ##### Spartaco Stayed 5 nights in Sep 2023 ### 10/10 Excellent #### Ajay Jun 20, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### 3 day stay Great apartment - great central location - very close to the metro . Breakfast at a coffee shop around the corner ##### Ajay Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller Jun 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great ##### Verified traveller Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Robert May 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Napoli experience Loved my stay! It is exactly where you want to be in the heart of Napoli. The rooms are very clean and spacious. I was worried about what the noise might be staying in via Toledo but the windows are double thick and we weren’t bothered at all. Will be back! ##### Robert Stayed 1 night in May 2024 ### 10/10 Excellent #### Prasad May 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Toledo loft is in the center of activity. The property is very convenient, modern and very clean and comfortable. Close to main tourist places. The Host Valery is great. However it would be nice to refill water etc every day and put more toiletries. ##### Prasad Stayed 2 nights in May 2024 ### 10/10 Excellent #### SVETLANA Jul 31, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The stay was amazing. The only problem was that you can hear your neighbours very well :( and it’s very noisy outside the apartment. ##### SVETLANA Stayed 1 night in Jul 2022 ### 8/10 Good #### Justine Feb 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly host and apartment was lovely inside. Location was great to access main drag of Toledo but was a little noisy. Earplugs are supplied though!! ##### Justine Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Lily Oct 20, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### GOOD GOOD LOCATION AND ALL GOOD ##### Lily Stayed 4 nights in Oct 2022 ### 6/10 Okay #### Silvano Sep 15, 2023 Liked: Amenities Very hard to access the hotel with the pedestrian streets and parking is a little far ##### Silvano Stayed 1 night in Sep 2023 ### 6/10 Okay #### Salah May 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We stayed at this hotel over the weekend, it was very noisy all night even after 4:00 am. ##### Salah Stayed 1 night in May 2024 ### 10/10 Excellent #### Anders Aug 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Central and comfortable Toledo Loft is a perfect match for you who wanna walk the Spanish Quarter (Quartieri Spagnoli) or the Main Street of Via Toledo with all its shops and restaurants and cafeterias and, ofc, Pizzerias, and it's not a long walk to Centro Storico with all it's ancient history and shops. Try also to take a day and walk up the hill to the St. Elmo castle and visit Vomero behind it. Expect some noise at nights when they empty the garbage along Via Toledo, that´s the only minus I can think of. The staff is incredibly nice and helpful, and the room is cool, spaceful and comfortable, with really good beds. I'll happy go back again, and I will soon. ![](https://a.travel-assets.com/ugc/hotel-reviews/68E801BD305B81EFDF9B3DA85BFC80FE8744A7931692030048134.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anders Stayed 5 nights in Aug 2023 ### 6/10 Okay #### Raul Aug 12, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort the personal was rude ##### Raul Stayed 7 nights in Aug 2022 ### 10/10 Excellent #### Assieh Jul 31, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I usually don’t stay in Hotels like this there was no front desk I only saw our representative when she checked us in but our room was wonderful great size wonderful AC huge shower great water pressure .the room was cleaned impeccably everyday they replenished the coffee and toiletries even though I’ve did not see our front desk person but once she was very nice and informative I though we got a great value for our money ##### Assieh Stayed 4 nights in Jul 2022 ### 8/10 Good #### Verified traveller Jun 21, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Not Quite a B & B The rooms in this apt building on busy and noisy Via Toledo are spacious and the beds excellent. Good lighting and desk with functional TV and A/C. The wi-fi is intermittent, however, which can be and big issue and management is apparently aware of the problem but blase about it. You get knocked off quite frequently, losing what you have written, so not good for professional travelers. The b of B&B consists of a beverage and a pastry at a local place nearby and it might be augmented to include juice and coffee. Be aware that the the front desk is rarely manned if you have an issue. With luggage, you need to pay to use the elevator to the first floor which seems petty and annoying. Overall a bit less than a B & B. ##### Verified traveller Stayed 5 nights in Jun 2023 ### 2/10 Terrible #### Christopher Aug 25, 2022 Disliked: Staff & service Horrible Customer Service - I pre booked 3 nights my flight was delayed and I called 9pm local time to advise no answer . I paid 70 Eruos from airport to Hotel no one there door was locked . I called tried until 3am no one to help. I paid for new room next door. I went again next day nothing called all day again. Finally last day I called someone called me back . Saying i was a no show no money back for any my stays cost me over 800 US dollars nothing from this hotel. 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