Title: The Fresh - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Fresh Experience a stress-free getaway with express check-out and personalized support from the hotel’s attentive team. ## Photo gallery for The Fresh ![Dining - The Fresh (Naples)](https://images.trvl-media.com/lodging/3000000/2530000/2528200/2528135/03556841.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Down comforters, in-room safe, desk, soundproofing - The Fresh (Naples)](https://images.trvl-media.com/lodging/3000000/2530000/2528200/2528135/2812e9b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down comforters, in-room safe, desk, soundproofing - The Fresh (Naples)](https://images.trvl-media.com/lodging/3000000/2530000/2528200/2528135/85e70882.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - The Fresh (Naples)](https://images.trvl-media.com/lodging/3000000/2530000/2528200/2528135/070ed048.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - The Fresh (Naples)](https://images.trvl-media.com/lodging/3000000/2530000/2528200/2528135/w700h473x0y0-f282687c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near Port of Naples, The Fresh offers a convenient retreat with in-room WiFi. Discover the hotel's multilingual staff, tour/ticket assistance, concierge services and luggage storage to make your stay seamless. ## Reviews 7.2 Good ## Popular amenities - Free WiFi - Air conditioning - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2528135&PinnedHotelID=2528135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2528135&PinnedHotelID=2528135&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=2528135&PinnedHotelID=2528135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=2528135&PinnedHotelID=2528135&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2528135&PinnedHotelID=2528135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2528135&PinnedHotelID=2528135&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2528135&PinnedHotelID=2528135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2528135&PinnedHotelID=2528135&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Comfort Double Room Single Use ![Down comforters, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2530000/2528200/2528135/20e73ab5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room Single Use 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Flat-screen TV Down duvet Bidet Hair dryer Rainfall showerhead - 178 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Comfort Double Room ![Down comforters, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2530000/2528200/2528135/20e73ab5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Balcony Soundproofed Air conditioning Flat-screen TV Down duvet Bidet Hair dryer Rainfall showerhead - 183 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Triple Room ![Down comforters, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2530000/2528200/2528135/2812e9b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Balcony Soundproofed Air conditioning Flat-screen TV Down duvet Bidet Hair dryer Rainfall showerhead - 178 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Family Room ![Down comforters, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2530000/2528200/2528135/85e70882.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Balcony Soundproofed Air conditioning Flat-screen TV Down duvet Bidet Hair dryer Rainfall showerhead - 213 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ## You may also like Ad ![City view from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/107000000/106440000/106436300/106436251/7218af41_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NAP LUXURY GUEST HOUSE MUNICIPIO Naples City Centre - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 7.0 Good 354 reviews CA $97 CA $123 total includes taxes & fees Jan 16 - Jan 17 [](https://www.expedia.ca/Naples-Hotels-Hotel-Real-Orto-Botanico.h892534.Hotel-Information?chkin=2026-1-16&chkout=2026-1-17&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=1eaefb51-ede3-4d59-b299-f9207f768901&top_cur=CAD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26700/26632/b5e1ab72_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### UNA Hotels Napoli Naples City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,000 reviews CA $191 CA $226 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Naples-Hotels-UNAHOTELS-Napoli.h26632.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=1eaefb51-ede3-4d59-b299-f9207f768901&top_cur=CAD) Ad ![Yoga](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26200/26110/1b397e28_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Eurostars Hotel Excelsior Naples City Centre - 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MGallery Collection Pompei - Spa - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 240 reviews CA $246 CA $284 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Mount-Vesuvius-Pompei-Hotels-Habita79-Hotel-And-Spa-Pompeii-MGallery.h45985965.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=1eaefb51-ede3-4d59-b299-f9207f768901&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/2300/2254/aff6bf23_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Napoli Panorama Naples City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 7.8 Good 1,000 reviews CA $191 CA $226 total includes taxes & fees Jan 16 - Jan 17 [](https://www.expedia.ca/Naples-Hotels-NH-Napoli-Panorama.h2254.Hotel-Information?chkin=2026-1-16&chkout=2026-1-17&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=1eaefb51-ede3-4d59-b299-f9207f768901&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-The-Fresh.h2528135.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-The-Fresh.h2528135.Hotel-Information) ## About the area Located in Naples City Centre, a neighborhood in Naples, The Fresh is in a shopping district and on the waterfront. Spaccanapoli and Castel dell'Ovo are notable landmarks, and some of the area's activities can be experienced at Port of Naples and Molo Beverello Port. Looking to enjoy an event or a game while in town? See what's happening at Diego Armando Maradona Stadium or Piscina Scandone. Take an opportunity to explore the area for water adventures such as boat tours. [Visit our Naples travel guide](https://www.expedia.ca/Naples.dx6034774) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.84428%2C14.25222&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SD-TJBKi-g8ex7BF-XVqk19gQw4=) Via Donnalbina 7, Naples, NA, 80134 ### What's nearby - Spaccanapoli \- 3 min walk \- 0.3 km - Via Toledo \- 3 min walk \- 0.3 km - Piazza del Gesu Nuovo \- 5 min walk \- 0.5 km - Port of Naples \- 8 min walk \- 0.7 km - Molo Beverello Port \- 11 min walk \- 1.0 km ### Getting around - Università Station - 5 min walk - Montesanto Station - 11 min walk - Naples Intl. Airport (NAP) - 7 min drive ### Restaurants - ‪It’s - ‬1 min walk - ‪Tandem - ‬3 min walk - ‪Signora Bettola - ‬3 min walk - ‪KOI sushi restaurant - ‬2 min walk - ‪La Nova Central - ‬2 min walk ## About this property ### The Fresh Hotel near Via Toledo A short walk from Port of Naples and Molo Beverello Port, The Fresh has plenty to offer. Stay connected with free in-room WiFi. You'll also find perks like: - A roundtrip airport shuttle (surcharge), express check-out, and express check-in - Multilingual staff, luggage storage, and tour/ticket assistance - Smoke-free premises, concierge services, and a front-desk safe Room features All guestrooms at The Fresh feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and bidets - 26-inch flat-screen TVs with digital channels - Balconies, electric kettles, and daily housekeeping ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/3000000/2520000/2519800/2519769/301b9a7d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nettuno Naples City Centre - Pet friendly - Free WiFi - Air conditioning - Breakfast available 7.2 Good 91 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2519769&PinnedHotelID=2519769&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Room, 1 Large Single Bed](https://images.trvl-media.com/lodging/2000000/1640000/1633600/1633516/3911d95a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Europeo Naples City Centre - Free WiFi - Air conditioning - Laundry - Room service 7.8 Good 745 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1633516&PinnedHotelID=1633516&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4050000/4049000/4048999/55b6d4c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Orchidee Naples City Centre - Pet friendly - Free WiFi - Air conditioning - Housekeeping 7.2 Good 61 reviews CA $98 CA $120 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=4048999&PinnedHotelID=4048999&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Studio Suite, Hot Tub, Annex Building (Corso Umberto 311)](https://images.trvl-media.com/lodging/114000000/113670000/113666000/113665919/2940867b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### P.C. 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CENTRO by ClaPa Group Dislocated Hospitality Naples City Centre - Pet friendly - Free WiFi - Air conditioning - Housekeeping 4.0 10 reviews CA $36 CA $79 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=113665919&PinnedHotelID=113665919&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Triple Room](https://images.trvl-media.com/lodging/110000000/109650000/109648600/109648510/a0f00a89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### International Hotels Naples City Centre - Pet friendly - Free WiFi - 24/7 front desk 7.0 Good 12 reviews CA $87 CA $111 total includes taxes & fees Jan 16 - Jan 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=109648510&PinnedHotelID=109648510&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/93000000/92200000/92197300/92197251/5854a55a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo Sant'Antonio Naples City Centre - Free WiFi - Restaurant - Air conditioning - Parking available 7.8 Good 59 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=92197251&PinnedHotelID=92197251&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Room | View from room](https://images.trvl-media.com/lodging/2000000/1380000/1379300/1379235/73343975.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bella Capri Naples City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 7.4 Good 93 reviews CA $100 CA $120 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1379235&PinnedHotelID=1379235&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Quadruple Room](https://images.trvl-media.com/lodging/1000000/910000/905800/905720/7f818740.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Pace Naples City Centre - Breakfast included - Pet friendly - Free WiFi - Air conditioning 5.6 490 reviews CA $95 CA $120 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=905720&PinnedHotelID=905720&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/50000000/49060000/49055200/49055173/4b490c39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Luna Rossa Naples City Centre - Pet friendly - Free WiFi - Air conditioning - Breakfast available 7.4 Good 107 reviews CA $96 CA $120 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=49055173&PinnedHotelID=49055173&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2520000/2510700/2510611/791cc2af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Alloggio Del Conte Naples City Centre - Pet friendly - Free WiFi - Air conditioning - Laundry 6.4 29 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2510611&PinnedHotelID=2510611&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 30 per day); reservations required - 24-hour roundtrip airport shuttle on request for a surcharge - Train station pick-up shuttle (surcharge) - Onsite parking options include a garage ### Family friendly - Soundproofed rooms ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - On the waterfront ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No elevator ### More - 1 floor - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 26-inch flat-screen TV with digital channels - iPod dock ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service ### More - Air conditioning - Desk - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 8 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:30 AM Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - 8:00 PM Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), lockbox ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 30 per person (one-way) - Nearby parking fee: EUR 30 per day (1148 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT063049B49GGGTYUQ ### We should mention This property does not have elevators All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Fresh Hotel Naples Fresh Naples The Fresh Hotel The Fresh Naples The Fresh Hotel Naples ## Frequently asked questions ### Is The Fresh pet-friendly? ### What time is check-in at The Fresh? ### What time is check-out at The Fresh? ### Does The Fresh provide a shuttle to the airport? ### Where is The Fresh located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Fresh Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.4 Location ### 7.2 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 20 8 - Good 38 6 - Okay 24 4 - Poor 10 2 - Terrible 8 ## Reviews ### 6/10 Okay #### Verified traveller Sep 6, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### If only the stuff be good as the location Location is good Self check in Stuff is rude Tiny shower water don't drain ![Entrance Rooms in first floor ](https://a.travel-assets.com/ugc/hotel-reviews/ddbe458f-4604-4ef0-8481-023978ba60f0-1757142499348.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Outside door ](https://a.travel-assets.com/ugc/hotel-reviews/a92c5425-d2c4-4c6b-98e5-e81907629f1a-1757142502735.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Sep 2025 ### 6/10 Okay #### John Mar 27, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Nice Clean Hotel We ound the property met our expectations but was a little difficult to find. All in all, we were happy with our stay. ##### John Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Carmen May 6, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities FOR US THE LOCATION WAS SCARED. NOBODY IN THERE , ENTRACE OF HOTEL WAS DARK PLACE, AND THE PRINCIPAL DOOR VERY DURY. NEVER COME BACK SORRY ##### Carmen Stayed 1 night in May 2023 ### 2/10 Terrible #### Colin Sep 3, 2022 Liked: Cleanliness, amenities Disliked: Staff & service, property conditions & facilities TL;DR : This is NOT a hotel. It is a BnB-like accommodation with misleading advertisement. Owner also tries to browbeat negative reviews by threatening calling the cops. We arrived in a graffiti laden alleyway at around 4pm, well within the 2 to 8pm check-in time (front desk is supposed to be open from 8am to 8pm) to a door with a lockbox. We ring the location and get no answer. We find a note that says that we need to contact someone through WhatsApp if it's after 2pm. Which is... highly irregular. Contact the number (good thing we had international data) and no response so I start looking at the lockbox. Within seconds, I get it open and find a bunch of keys. Didn't feel comfortable taking the keys so I tried to close the box again but couldn't anymore. After nearly 2 hours! I finally get a response after I contacted Expedia to get a refund. He gives me instructions to open the lockbox and tells me it's my fault because we checked-in after 2pm. We got no instructions of that sort from him (or at all). Turns out, the lockbox code was not one that I had tried which now freaks us out considering how easy it was to open, anybody could have made doubles. Asked for a refund directly because both not a hotel room or safe and he refused. Ended up going elsewhere. After he saw a negative review on google, he sent us the cop threat. This is NOT a hotel. Nobody works here. The 8am to 8pm front desk is a lie and is not manned. We even saw other people waiting the next day. ##### Colin Stayed 2 nights in Aug 2022 ### 2/10 Terrible #### CICERO D Oct 1, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Não fiquem nesse lugar Não tive sequer coragem de ficar hospedado nele. Um lugar horrível, não cuidado, sujo, não tinha recepcionista, não tem placa de identificação no local, lugar perigoso. Zero. Coloquei uma estrela em tudo porque não tem opção sem estrela nenhuma. Por fim, fui buscar hospedagem em outro lugar. Uma decepção... ##### CICERO D Stayed 2 nights in Sep 2025 ### 8/10 Good #### Maria Helen Jun 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location. Walking distance to dining, shopping, port, tour meet-up areas, multiple piazzas and historical sights. ##### Maria Helen Stayed 9 nights in Jun 2025 ### 4/10 Poor #### Verified traveller Apr 26, 2025 Liked: Cleanliness Disliked: Staff & service #### Service médiocre, bruyant, pas de réception Accueil nulissime comportement du patron inadapté. Bruyant, pas du tout isolé du bruit de la rue. Inaccessible avec des bagages : porte d'entrée lourde et minuscule. Accès dangereux en bord de rue sans trottoir. Attention : pas d'accueil physique. Il faut appeler avec votre portable personnel un numéro italien une fois arrivé dans la rue avec vos bagages en plein dans la circulation. Et là ça ne suffit pas. Alors que vous êtes debout dans le bruit à vous coller au mur pour ne pas vous faire renverser par un scooter, le patron ne vous donne pas le code. Il vous demande de télécharger une application de messagerie instantanée (!) Si vous y arrivez, il ne vous enverra pas le code d'entrée à 3 chiffres, mais un long message vocal en anglais avec un accent tellement mauvais qu'on n'a pas compris le code et qu'il a fallu le rappeler une 2eme fois pour qu'il soit d'accord pour nous donner ce code de vive voix. En clair si vous n'avez pas de smartphone, ou que vous n'êtes pas un geek à l'aise avec le numérique en plein brouhaha de rue, ou que vous ne parlez pas anglais, vous ne pourrez pas accéder à votre chambre. Je garde le meilleur pour la fin : il a voulu nous faire payer la taxe de séjour pour notre enfant alors que notre réservation indiquait bien qu'il avait moins de 15 ans (donc gratuit). Il a même menacé d'appeler la police parce qu'on refusait de payer une taxe qu'on ne devait pas... Quel sens de l'accueil ! ##### Verified traveller Stayed 4 nights in Apr 2025 ### 8/10 Good #### Britt Aug 7, 2024 Liked: Cleanliness Prima hostel en schone nette kamer, eerder toegang gekregen tot de kamer door te bellen met de eigenaar bij aankomst. Op loopafstand van veel bezienswaardigheden. ##### Britt Stayed 4 nights in Jul 2024 ### 2/10 Terrible #### Arianna Jan 24, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Non e' un hotel 3 stelle ma un b&b senza accesso diretto, bisogna entrare in un palazzo. Non c'è nemmeno l'ascensore perche di uso condominiale e bosogna essere in possesso della chiave che ha solo il gestore che non è mai presente in struttura. È piu caro di altri hotel 3 stelle molto belli e puliti. Altamente sconsigliato. ##### Arianna Stayed 3 nights in Jan 2023 ### 10/10 Excellent #### Dani Aug 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Posizione strategica e vicinissima alla fermata metro. La camera molto spaziosa e pulita, ottima l'accoglienza di Pina al desk. Consentono di lasciare il bagaglio nella sala comune anche dopo il checkout. Consigliatissimo. ##### Dani Stayed 2 nights in Aug 2022 ### 8/10 Good #### Robert Jun 8, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great b'n'b Riktigt bra b'n'b i ett grymt läge i Neapel. Gångavstånd till det mesta, många bra restauranger i området. Rent och snyggt och bra service. ![](https://a.travel-assets.com/ugc/hotel-reviews/09F6C24E9A9893701FA028327F1ADC19D5B1F8861623146594645.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1D906749EAE446F682BE17CD3D317EED7DE042C81623146594943.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9E775532DB67B194240A22D77D1E03B8E01C9DD41623146593865.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 5 nights in Jun 2021 ### 8/10 Good #### James Oct 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort good location and good service ##### James Stayed 2 nights in Oct 2019 ### 4/10 Poor #### Verified traveller Oct 15, 2019 Disliked: Room comfort #### Ok place to dump you bags and get clean. Great location. Inexpensive price. No air conditioning. Hot. Had to sleep with windows open. Noisy all night long. ##### Verified traveller Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Gonzague Aug 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Nice hotel for the price. Really well located closed to the city center. ##### Gonzague Stayed 1 night in Aug 2019 ### 4/10 Poor #### Ann-Charlotte Jun 23, 2019 Disliked: Cleanliness, staff & service, room comfort Det utlovas för mycket i beskrivningen. Transfer till/från flygplats inte möjlig, incheckningstiden stämmer inte, personal dålig på engelska, ingen fungerande hiss, urdålig frukost (fungerar kanske för italienare), en dag var tydligen duschhanddukarna slut och då fick vi handdukar istället, fungerar inte så bra. ##### Ann-Charlotte Stayed 7 nights in Jun 2019 ### 6/10 Okay #### Christophe May 27, 2019 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Bof Ce n’est certainement pas un 3 étoiles. Tout est super cheap même si la réceptionniste est super sympa ça reste un hôtel improvisé dans une ville bâtisse au charme local certes mais c’est un bed & breakfast. A ce prix là un air b n b serait mieux ##### Christophe Stayed 4 nights in May 2019 ### 10/10 Excellent #### ERIK Jan 9, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### À conseiller Quelques chambres au 2e étage d’un bâtiment ancien dans une rue calme à 2 pas de la vieille vile. Très bon accueil. Personnel charmant. Chambre spacieuse avec petit balcon relativement calme grâce au double vitrage. Petit déjeuner simple mais bon. Très bon rapport qualité prix dans l’ensemble. ##### ERIK Stayed 4 nights in Nov 2018 ### 8/10 Good #### Belinda, Huesca Dec 10, 2018 Liked: Cleanliness El alojamiento muy céntrico y la chica que lo atiende muy amable. Las instalaciones correctas ##### Belinda Stayed 4 nights in Dec 2018 ### 6/10 Okay #### Natalia Sep 22, 2018 Bien, el wifi es poco malo ##### Natalia Stayed 5 nights in Sep 2018 ### 2/10 Terrible #### Terry Sep 9, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Don’t stay here is my best recommendation. Find a different Hotel ##### Terry Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### Christian, calais Sep 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Moderne, à l'intérieur. Dans une ruelle peu engageante se niche un bâtiment a l'intérieur duquel a été aménagé un ensemble de 6 chambres très accueillantes . Une personne tres sympathique vous accueille et prépare le petit déjeuner. Le tout pour un prix raisonnable. ##### Christian Stayed 2 nights in Aug 2018 ### 6/10 Okay #### Stefan, Berlin Jun 6, 2018 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Gute Ausgangslage zum Hafen und zur Altstadt Wir waren 3 Nächte im „The Fresh“. Es war etwas schwer zu finden, da der Zugang in einer Seitenstraße liegt und die Beschilderung klein und unauffällig ist. Durch das Tor dann geht es in die erste Etage wo sich das B&B befindet. Es ist modern und gradlinig funktionell möbliert. Von allen Zimmern aus ist sehr guter Internetempfang. Das Team ist sehr freundlich, ausgeschlossen und stets motiviert, einen angenehmen Aufenthalt zu schaffen. Altstadt und Hafen sind in wenigen Minuten Fußläufig zu erreichen. Auch ein Supermarkt liegt wenige Meter entfernt. Leider Liegen zwei Zimmer direkt zur großen viel befahrenen Straße raus und auf der gegenüberliegenden Seite nächtigen 3-5 Obdachlose mit ihren Hunden. Das Frühstück ist typisch italienisch auf Nachfrage werden auch Schinken und Kass serviert. Insgesamt eine gute Unterkunft für einen Kurztripp. ##### Stefan Stayed 3 nights in May 2018 ### 8/10 Good #### Tomasz Feb 2, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort bardzo dobre położenie , wszędzie blisko, czysto, śniadania skromne ale wystarczające, trudno znależdż wejście do hotelu, obok market z podstawowymi produktami. ##### Tomasz Stayed 4 nights in Oct 2017 ### 8/10 Good #### Verified traveller Nov 21, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Grazioso Hotel in centro Ho trascorso una notte e devo dire che è stato molto confortevole. Hotel situato in centro. ##### Verified traveller Stayed 1 night in Nov 2017 ### 10/10 Excellent #### Laura Oct 30, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tutto molto bello Tutto molto bello ma la stanza era da due e noi eravamo in tre ##### Laura Stayed 2 nights in Oct 2017 ## Expedia's Latest Trends ### Hotels > [Hotel Savoia](https://www.expedia.ca/Positano-Hotels-Hotel-Savoia.h2406449.Hotel-Information) > > [Grand Hotel Vesuvio](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Vesuvio.h1213080.Hotel-Information) > > [Grand Hotel La Favorita](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-La-Favorita.h3111312.Hotel-Information) > > [Grand Hotel Riviera](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Riviera.h6487495.Hotel-Information) > > [Hotel Vittoria](https://www.expedia.ca/Positano-Hotels-Hotel-Vittoria.h2133932.Hotel-Information) > > [Le Sirenuse](https://www.expedia.ca/Positano-Hotels-Le-Sirenuse.h12066.Hotel-Information) > > [Grand Hotel De La Ville](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-De-La-Ville.h1130562.Hotel-Information) > > [Hotel San Francesco Al Monte](https://www.expedia.ca/Naples-Hotels-Hotel-San-Francesco-Al-Monte.h900304.Hotel-Information) > > [Marincanto](https://www.expedia.ca/Positano-Hotels-Marincanto.h2541527.Hotel-Information) > > [Grand Hotel Capodimonte](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Capodimonte.h1260076.Hotel-Information) > > [Hotel Del Mare](https://www.expedia.ca/Sorrento-Hotels-Hotel-Del-Mare.h1115056.Hotel-Information) > > [Hotel Miramare](https://www.expedia.ca/Sorrento-Hotels-Hotel-Miramare.h1265400.Hotel-Information) > > [La Meridiana](https://www.expedia.ca/Sorrento-Hotels-La-Meridiana.h2338596.Hotel-Information) > > [Palazzo M Capri](https://www.expedia.ca/Capri-Hotels-Palazzo-Morgano.h90048814.Hotel-Information) > > [Bellevue Syrene](https://www.expedia.ca/Sorrento-Hotels-Bellevue-Syrene.h4816112.Hotel-Information) > > [De Bonart Naples, Curio Collection by Hilton](https://www.expedia.ca/Naples-Hotels-The-Britannique-Naples.h21327.Hotel-Information) > > [Holiday Inn Naples by IHG](https://www.expedia.ca/Naples-Hotels-Holiday-Inn-Naples.h22859.Hotel-Information) > > [Villa Rosa](https://www.expedia.ca/Positano-Hotels-Villa-Rosa.h2528736.Hotel-Information) > > [Hotel Weber Ambassador](https://www.expedia.ca/Capri-Hotels-Hotel-Weber-Ambassador.h1175933.Hotel-Information) > > [Hotel Antiche Mura](https://www.expedia.ca/Sorrento-Hotels-Hotel-Antiche-Mura.h1058005.Hotel-Information) > > [Hotel Plaza](https://www.expedia.ca/Sorrento-Hotels-Hotel-Plaza.h2118601.Hotel-Information) > > [Hotel Montemare](https://www.expedia.ca/Positano-Hotels-Hotel-Montemare.h2131200.Hotel-Information) > > [Hotel Villa Franca](https://www.expedia.ca/Positano-Hotels-Hotel-Villa-Franca.h2003078.Hotel-Information) > > [Hotel Rivage Sorrento](https://www.expedia.ca/Sorrento-Hotels-Hotel-Rivage-Sorrento.h1766371.Hotel-Information) > > [Parco dei Principi Hotel](https://www.expedia.ca/Sorrento-Hotels-Parco-Dei-Principi-Hotel.h8532.Hotel-Information) > > [Il San Pietro di Positano](https://www.expedia.ca/Positano-Hotels-Il-San-Pietro-Di-Positano.h535991.Hotel-Information) > > [Grand Hotel Royal](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Royal.h1227638.Hotel-Information) > > [Hotel Paradiso, BW Signature Collection](https://www.expedia.ca/Naples-Hotels-Hotel-Paradiso.h11171.Hotel-Information) > > [Grand Hotel Ambasciatori](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Ambasciatori.h1227639.Hotel-Information)