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The Fresh
3.0 star property

Comfortable waterfront hotel, walk to Via Toledo

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your current months are May, 2024 and June, 2024.
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June 2024

The Fresh

Photo gallery for The Fresh

Property entrance
Down comforters, in-room safe, desk, soundproofing
Lobby sitting area
Shower, rainfall showerhead, free toiletries, hair dryer
Down comforters, in-room safe, desk, soundproofing

Overview of The Fresh

Reviews
7.2

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
Via Donnalbina 7, Naples, NA, 80134
  • Popular LocationVia Toledo5 min walk
  • Popular LocationPort of Naples11 min walk
  • Popular LocationMolo Beverello Port13 min walk
  • AirportNaples (NAP-Naples Intl.)6 min drive
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Room options

View all photos for Comfort Double Room

Down comforters, in-room safe, desk, soundproofing

Comfort Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Down comforters, in-room safe, desk, soundproofing

Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Down comforters, in-room safe, desk, soundproofing

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 213 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Double Room Single Use

Down comforters, in-room safe, desk, soundproofing

Comfort Double Room Single Use

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Hair dryer
Bidet
Private bathroom
  • 178 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the area

Naples

The Fresh is located in Naples City Centre, a neighborhood in Naples, and is in a shopping district and on the waterfront. Teatro di San Carlo and Royal Palace are cultural highlights, and travelers looking to shop may want to visit Spaccanapoli and Via Toledo. Check out an event or a game at Stadio Diego Armando Maradona, and consider making time for Via Caracciolo e Lungomare di Napoli, a top attraction not to be missed. Take an opportunity to explore the area for water adventures such as boat tours.
Visit our Naples travel guideOpens in a new window

What's nearby

  • Via Toledo - 5 min walk
  • Port of Naples - 11 min walk
  • Molo Beverello Port - 13 min walk
  • Piazza del Plebiscito - 15 min walk
  • Naples National Archaeological Museum - 17 min walk

Getting around

  • Università Station - 5 min walk
  • Montesanto Station - 12 min walk
  • Naples Intl. Airport (NAP) - 7 min drive

Restaurants

  • Tandem - 3 min walk
  • Koi Sushi Restaurant - 2 min walk
  • Pizzeria Giuliano - 3 min walk
  • Baccalaria - 4 min walk
  • Drago d'oro - 1 min walk

About this property

The Fresh

Hotel near Via Toledo
A short walk from Port of Naples and Molo Beverello Port, The Fresh has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Luggage storage, tour/ticket assistance, and smoke-free premises
  • A front-desk safe, concierge services, and multilingual staff
Room features
All guestrooms at The Fresh feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 26-inch flat-screen TVs with digital channels
  • Balconies, electric kettles, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront

Accessibility

  • No elevator

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 26-inch flat-screen TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per person (one-way)
  • Nearby parking fee: EUR 30 per day (1148 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Fresh Hotel Naples
Fresh Naples
The Fresh Hotel
The Fresh Naples
The Fresh Hotel Naples

Frequently asked questions

Is The Fresh pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Fresh?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at The Fresh on May 20, 2024 start from CA $126.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Fresh?

Check-in start time: 2 PM; Check-in end time: 8 PM.

What time is check-out at The Fresh?

Check-out is at 10:30 AM.

Does The Fresh provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per person applies.

Where is The Fresh located?

Located in Naples City Centre, this hotel is within a 10-minute walk of Spaccanapoli, Via Toledo, and Castel Nuovo. Piazza Dante and Sansevero Chapel Museum are also within 10 minutes. Università Station is 5 minutes by foot and Toledo Station is 6 minutes.

The Fresh Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 90 reviews" "
Rating 8 - Good. 34 out of 90 reviews" "
Rating 6 - Okay. 22 out of 90 reviews" "
Rating 4 - Poor. 9 out of 90 reviews" "
Rating 2 - Terrible. 7 out of 90 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
FOR US THE LOCATION WAS SCARED. NOBODY IN THERE , ENTRACE OF HOTEL WAS DARK PLACE, AND THE PRINCIPAL DOOR VERY DURY. NEVER COME BACK SORRY
Stayed 1 night in May 2023

8/10 Good

ROBERT

Stayed 3 nights in Oct 2022

2/10 Terrible

Colin

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
TL;DR : This is NOT a hotel. It is a BnB-like accommodation with misleading advertisement. Owner also tries to browbeat negative reviews by threatening calling the cops. We arrived in a graffiti laden alleyway at around 4pm, well within the 2 to 8pm check-in time (front desk is supposed to be open from 8am to 8pm) to a door with a lockbox. We ring the location and get no answer. We find a note that says that we need to contact someone through WhatsApp if it's after 2pm. Which is... highly irregular. Contact the number (good thing we had international data) and no response so I start looking at the lockbox. Within seconds, I get it open and find a bunch of keys. Didn't feel comfortable taking the keys so I tried to close the box again but couldn't anymore. After nearly 2 hours! I finally get a response after I contacted Expedia to get a refund. He gives me instructions to open the lockbox and tells me it's my fault because we checked-in after 2pm. We got no instructions of that sort from him (or at all). Turns out, the lockbox code was not one that I had tried which now freaks us out considering how easy it was to open, anybody could have made doubles. Asked for a refund directly because both not a hotel room or safe and he refused. Ended up going elsewhere. After he saw a negative review on google, he sent us the cop threat. This is NOT a hotel. Nobody works here. The 8am to 8pm front desk is a lie and is not manned. We even saw other people waiting the next day.
Stayed 2 nights in Aug 2022

6/10 Okay

mohamed t

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and good service
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Room comfort
Ok place to dump you bags and get clean.
Great location. Inexpensive price. No air conditioning. Hot. Had to sleep with windows open. Noisy all night long.
Stayed 2 nights in Oct 2019

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here is my best recommendation. Find a different Hotel
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
False Advertisement
I typically choose hotels based on the services offered. One important service for me is airport transportation (even with a fee) since I find taxis can try to overcharge you. That was one of the reasons The Fresh was selected. So I was disappointed when I emailed them a couple of days prior to my arrival to arrange transportation and was informed that my arrival time was a busy period and it would not be available. Again, I was disappointed but understood since my arrival in Naples was during a timeframe typically used for check-in. So I took a taxi and paid more than double the price quoted by The Fresh. To avoid this issue for my departure, I immediately emailed the owner after check-in to arrange transportation for my departure several days later. I was then informed that the service was not available period. I sent screenshots from their website and Expedia stating that airport transport is available for a fee. I was then told that they don't offer it anymore. This really upset me. It upset me more than the A/C that you could only feel when you in a specific spot in the room and that they turned off daily resulting in my coming from a very hot outdoor environment into a sweat box. More so than the internet service that kept going in and out. Consistent A/C and internet service were not advertised but airport transport was. If I was aware of this, I would not have spent my money and my Expedia points at this location. If you don't offer a service, don't advertise it.
Stayed 5 nights in Aug 2017

6/10 Okay

Tony , Florida

Liked: Staff & service
Too expensive for the accommodations.
Rooms requested were not available the day we arrived. However, the owner was there when we arrived. I did not realize that we would have needed an elevator. No elevator! Owner was pleasant. The B&B was on the second floor in Italy it's the first floor. Had to walk up and down with luggage. We arrived on a Thursday rooms requested were available on Saturday. .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort