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Palazzo Firenze

4.0 star property
Travelers can taste authentic Neapolitan flavors at breakfast and beyond at this hotel where local cuisine takes center stage in a historic setting

Choose dates to view prices

Travelers find upscale comfort at Palazzo Firenze, near Naples Underground. Enjoy genuine Neapolitan cuisine at the on-site restaurant and a free breakfast buffet. City views from the rooftop terrace. Practical amenities: dry cleaning and luggage storage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

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The price is CA $277
CA $322 total
includes taxes & fees
May 25 - May 26
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 30 per day (4921 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number IT063049C2WYLNFBCC

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to September 30
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Palazzo Firenze have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Palazzo Firenze?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Palazzo Firenze on Jun 7, 2026 start from CA $221, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palazzo Firenze pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palazzo Firenze?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palazzo Firenze?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Palazzo Firenze located?

Located in Naples City Centre, this hotel is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Gulf of Naples and Naples National Archaeological Museum are also within 1 mi (2 km). Piazza Garibaldi Station and Principe Umberto Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 288 out of 563 reviews
Rating 8 - Good. 181 out of 563 reviews
Rating 6 - Okay. 48 out of 563 reviews
Rating 4 - Poor. 23 out of 563 reviews
Rating 2 - Terrible. 23 out of 563 reviews

Reviews

Verified

6/10 Okay

Heather M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The staff is friendly. The breakfast was wonderful! The location/area, although convenient to metro/ train was not safe. We felt very uncomfortable walking in this area
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

David Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with plenty of space. Cleaning was great , staff were helpful and attentive.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The staff were very friendly & helped make my staff a hassle free affair. The Breakfast was 1st Class, great fresh food & plentiful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ELIZABETH

Liked: Cleanliness, amenities, property conditions & facilities
Helpful friendly staff. Breakfast was excellent with many choices. Beautiful hotel and convenient to much of the city.
Delicious food
View on Via Firenze
Stayed 3 nights in Dec 2025
Verified

8/10 Good

URS BRUNO

Nice, clean room with a comfortable bed. Big bathroom with comfortable showee well equipped with olive oil products.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. The room is good size and so is the bathroom. It’s clean and neat and the people are very nice. The breakfast room was delightful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Very nice hotel with pleasant staff would recommend you to stay there
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, and the breakfast excellent
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Carol

Liked: Staff & service, amenities, property conditions & facilities
The hotel was comfortable and the breakfast was good.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Weekend Stay!

Lovely weekend stay! Very easy to get to from the main train station, clean and comfortable room, really good value for money!
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Divya

Liked: Cleanliness, amenities
Good location, very close to the railway station. As they were overbooked, we got a twin room even tho we booked the queen room. So was not keen on that and the staff was a little rude about this.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and breakfast was great nice assortment.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location. Clean modern comfortable. Great breakfast nice pool area
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Mustansir

Liked: Cleanliness, staff & service, property conditions & facilities
Room was cleaned and well supplied with necessities. Staff were friendly. I will definitely go. Ack again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, pleasant welcoming staff and great breakfast. The only thing that would have made it perfect was to have tea/coffee making facilities in our room.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Great hospitality, clean room, really nice balcony. Roof top bar was also great. Price was also great. Would recommend for anyone traveling to Rome.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third stay here. First class hotel perfectly located 2 minutes from Railway Station and Airport Shuttle bus; an oasis in a poor but safe area but only 5 minutes walk from Old Town. Excellent hotel in every respect.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Maria Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, with a lovely roof pool and excellent breakfast. Nice staff, and friendly service.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was generally clean and comfortable with AC running great. However, the bathroom shower wall edges have molds that was kind of not pleasant to look at while showering. Think new caulking is required. The staff were friendly and helpful. Breakfast was very good and delicious. Overall, quite a pleasant stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Super staff; excellent central location; close to train station; felt very safe and secure. Highly recommend!
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location
Stayed 1 night in Jul 2024
Verified

8/10 Good

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a convenient location. Hotel is comfortable and staff are helpful. I would recommend it to others.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool, bar and dining was fabulous.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel . Located in accesible area
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Palazzo Firenze is a beautiful property located centrally in Naples. Excellent staff and beautiful rooms. The breakfast was outstanding. Highly recommend.
Stayed 1 night in Oct 2024