Title: Kleopatra Design Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=7984242&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kleopatra Design Hotel Guests savor local flavors while taking in stunning views from the rooftop terrace, then explore Naples with personalized guidance from the hotel's expert concierge ## Photo gallery for Kleopatra Design Hotel ![View from property - Kleopatra Design Hotel (Naples)](https://images.trvl-media.com/lodging/8000000/7990000/7984300/7984242/dc2dfa4a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, Bathtub - Kleopatra Design Hotel (Naples)](https://images.trvl-media.com/lodging/8000000/7990000/7984300/7984242/25c5fe38.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Bathtub - Kleopatra Design Hotel (Naples)](https://images.trvl-media.com/lodging/8000000/7990000/7984300/7984242/5697e14f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double or Twin Room - Kleopatra Design Hotel (Naples)](https://images.trvl-media.com/lodging/8000000/7990000/7984300/7984242/53408894.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Kleopatra Design Hotel (Naples)](https://images.trvl-media.com/lodging/8000000/7990000/7984300/7984242/a42a3e6e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Naples comes alive at Kleopatra Design Hotel, where contemporary design meets genuine hospitality. Enjoy the garden, regional cuisine on the rooftop with views, high-speed WiFi, tour assistance, and express check-in for a hassle-free experience. ## Reviews 7.2 Good ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Breakfast available - Parking available ## Room options ### Check availability for these dates Tonight [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=7984242&PinnedHotelID=7984242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=7984242&PinnedHotelID=7984242&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=7984242&PinnedHotelID=7984242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=7984242&PinnedHotelID=7984242&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=7984242&PinnedHotelID=7984242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=7984242&PinnedHotelID=7984242&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=7984242&PinnedHotelID=7984242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=7984242&PinnedHotelID=7984242&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 2 of 2 rooms ### View all photos for Deluxe Double or Twin Room ![Deluxe Double or Twin Room](https://images.trvl-media.com/lodging/8000000/7990000/7984300/7984242/3b160abd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer - 237 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/8000000/7990000/7984300/7984242/8f3eddcd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Plasma TV Blackout drapes/curtains Private bathroom Hair dryer - 269 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ## You may also like Ad ![Yoga](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26200/26110/1b397e28_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Eurostars Hotel Excelsior Naples City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,002 reviews CA $234 CA $275 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Naples-Hotels-Eurostars-Hotel-Excelsior.h26110.Hotel-Information?chkin=2025-12-23&chkout=2025-12-24&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=65510240-0efc-4d7c-8038-cd08c9eb9d7f&top_cur=CAD) Ad ![2 restaurants, lunch served](https://images.trvl-media.com/lodging/1000000/10000/7500/7441/1659d563.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hotel Parkers Chiaia - 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Breakfast included - Free WiFi - Air conditioning - Bar 9.8 Exceptional 73 reviews CA $223 CA $260 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Naples-Hotels-NAP-LUXURY-GUEST-HOUSE-MUNICIPIO.h106436251.Hotel-Information?chkin=2025-12-23&chkout=2025-12-24&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=65510240-0efc-4d7c-8038-cd08c9eb9d7f&top_cur=CAD) Ad ![Seasonal outdoor pool, open 9:00 AM to 5:00 PM, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/900400/900304/4bc0a5c9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel San Francesco Al Monte Historical Center - Pool - Breakfast included - Pet friendly - Free WiFi 8.8 Excellent 970 reviews CA $238 CA $280 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Naples-Hotels-Hotel-San-Francesco-Al-Monte.h900304.Hotel-Information?chkin=2026-1-6&chkout=2026-1-7&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=65510240-0efc-4d7c-8038-cd08c9eb9d7f&top_cur=CAD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26700/26632/b5e1ab72_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### UNA Hotels Napoli Naples City Centre - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Kleopatra-Design-Hotel.h7984242.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Kleopatra-Design-Hotel.h7984242.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.86941%2C14.27766&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dZX1xJPRScGQuu1pbz0CcdtS8TY=) Via Nuova del Campo 63, Naples, NA, 80141 #### What's nearby - Bourbon Hospice for the Poor \- 15 min walk \- 1.3 km - Botanical Garden of Naples \- 18 min walk \- 1.6 km - Spaccanapoli \- 2 min drive \- 2.6 km - Piazza Giuseppe Garibaldi \- 3 min drive \- 3.0 km - Corso Umberto I \- 3 min drive \- 3.0 km #### Getting around - Piazza Cavour Station - 3 min drive - Naples San Giovanni Barra Station - 8 min drive - Naples Intl. Airport (NAP) - 16 min drive #### Restaurants - ‪Pasticceria Bellavia - ‬3 min drive - ‪Mmp Pizza - ‬18 min walk - ‪Giuseppe la Bufala pizzicheria - ‬3 min drive - ‪Kosazka Sabava - ‬13 min walk - ‪Pizzeria Trattoria Nanà - ‬5 min drive ## About this property ### Kleopatra Design Hotel Upscale boutique hotel near Via Toledo At Kleopatra Design Hotel, you can look forward to a rooftop terrace, a coffee shop/cafe, and a garden. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Local cuisine breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge) - Express check-in, luggage storage, and a computer station - A 24-hour front desk, free newspapers, and a front-desk safe Room features All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Extra amenities include: - Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge) - Bathrooms with showers and free toiletries - Plasma TVs with satellite channels - Daily housekeeping, desks, and phones ## Similar properties ![Standard Quadruple Room](https://images.trvl-media.com/lodging/105000000/104400000/104399000/104398971/c8fdabca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Una Notte a Napoli Vicaria - Free WiFi - Breakfast available 9.0 Wonderful 2 reviews CA $76 CA $98 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=104398971&PinnedHotelID=104398971&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, Garden View](https://images.trvl-media.com/lodging/113000000/112380000/112377800/112377716/c216b629.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SKYCITY 2 San Carlo all'Arena - Breakfast included - Pet friendly - Free WiFi - Housekeeping 4.8 6 reviews CA $63 CA $84 total includes taxes & fees Jan 7 - 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Free WiFi - Air conditioning - Business services - Room service 7.8 Good 252 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=2542712&PinnedHotelID=2542712&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Self parking on site (EUR 10 per day) - Extended parking on site (EUR 8 per night) - Limited onsite self parking ### Food and drink - Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: EUR 3 for adults and EUR 3 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Family friendly - Crib (surcharge) - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business center - Computer station - Meeting room ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible path of travel ### More - 1 building - 2 floors - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Crib (surcharge) - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Plasma TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk - Individual decor - Individual furnishings - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 11:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 20 per pet, per day Service animals are welcome, and are exempt from fees Up to 13 lbs per pet Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 20.0 per night Cribs (infant beds) are available for EUR 20 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: approximately EUR 3 for adults and EUR 3 for children - Airport shuttle fee: EUR 10 per vehicle (one way) - Self parking fee: EUR 10 per day - Extended parking fee: EUR 8 per night - Pet fee: EUR 20 per pet, per day - Service animals are exempt from fees - Crib (infant bed) fee: EUR 20 per night - Rollaway bed fee: EUR 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation In accordance with national/local laws, air conditioning may be restricted to certain hours from 18 May to 31 October ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Kleopatra Design Kleopatra Design Hotel Kleopatra Design Hotel Naples Kleopatra Design Naples Kleopatra Design Hotel Hotel Kleopatra Design Hotel Naples Kleopatra Design Hotel Hotel Naples ## Frequently asked questions ### Is Kleopatra Design Hotel pet-friendly? ### How much is parking? ### What time is check-in at Kleopatra Design Hotel? ### What time is check-out at Kleopatra Design Hotel? ### Does Kleopatra Design Hotel provide a shuttle to the airport? ### Where is Kleopatra Design Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kleopatra Design Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 4.8 Location ### 8.0 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 46 8 - Good 82 6 - Okay 58 4 - Poor 27 2 - Terrible 16 ## Reviews ### 2/10 Terrible #### Farhad Aug 25, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort firist of all the hotel which you advertising is not existing,we arrived at 8 evening and we got taxi ,and than we went there,it was closed, than there was noticed and we changed and please go this address, we came to the address and we saw trouble hotel, poor service, 😡 ##### Farhad Stayed 2 nights in Aug 2020 ### 6/10 Okay #### Rob Aug 4, 2020 Liked: Staff & service, property conditions & facilities, room comfort Goede kamer, met airco en een badkamer, checkin was 24h mogelijk en receptie was 24h open. Geen restaurantvoorzieningen, al met al goed voor 1 nachtje! ##### Rob Stayed 1 night in Jul 2020 ### 6/10 Okay #### Verified traveller Feb 12, 2020 Disliked: Cleanliness, property conditions & facilities #### Mediocre Stayed in the spa suite and didn’t use the spa as it had knobs missing and was dirty. Check out was at 10am not 11\. In a very sketch neighborhood. The bed was very comfortable though. ##### Verified traveller Stayed 1 night in Feb 2020 ### 6/10 Okay #### PascalG, Magny les Hameaux Nov 14, 2019 Liked: Cleanliness, staff & service La suite spa est sympa mais pas de mode d'emploi et il faut remplir complètement la baignoire pour les jets. Sinon le pire des quartiers de Naples, loin de tout et quartier très sale. ##### PascalG Stayed 4 nights in Nov 2019 ### 8/10 Good #### Penelope Nov 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great but The restaurant was closed for the season, but the staff ordered us pizza and added cutlery and glasses and brought the food to our room. We paid for the meal at check out. The staff were friendly, helpful and spoke English. We chose the hotel based on their website and other reviews. The room was as advertised. Its a five minute drive to the airport. The neighborhood didn't appear to be desirable, but that is typical Naples. ![](https://a.travel-assets.com/ugc/hotel-reviews/C2971CC21C2D2260C8F6D8DD8612AC073FE5F5A21573057126895.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Penelope Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller Oct 13, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel,clean. Good mattress, pillow.Close to airport. ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Olivier, Paris Oct 7, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Décoration très sympa et personnel attentionné. Merci à tous ! ##### Olivier Stayed 1 night in Sep 2019 ### 4/10 Poor #### Simon Sep 29, 2019 Disliked: Staff & service, property conditions & facilities #### Very poor Very dissatisfied, and the outside of the building looks terrible. Avoid getting locked in the car park (by the automatic gate) as you'll have to climb a 7 foot fence to get help. Very poor ##### Simon Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller Sep 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La proximité de l'aéroport dans une ville où il est très difficile de circuler ##### Verified traveller Stayed 1 night in Sep 2019 ### 6/10 Okay #### Amanda Sep 22, 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Clean but a bit creepy. Nice and clean hotel with clean beds and good shower, but i must say that it was also creepy. Night time it was a gang of guys in the lobby knowing the receptionist. Didnt really understand what they were doing, hanging, smoking? The cleaning lady was angry cause we used the terrace.. didnt really understand why. Wifi wasnt working in room even tho we had room just beside the lobby where it worked. ##### Amanda Stayed 1 night in Sep 2019 ### 6/10 Okay #### Verified traveller Sep 21, 2019 Liked: Staff & service Sehr nettes Personal. Preis / Leistungsverhältnis ist auch ok. ##### Verified traveller Stayed 1 night in Sep 2019 ### 4/10 Poor #### Verified traveller Sep 17, 2019 Disliked: Staff & service, amenities, property conditions & facilities The receptionist , a young lady checked us in, she was lovely. We were there for one night only. That night my husband d requested a wake up call for 4 am on the 17th as we were catching a 7 am flight No wake up call was made and when we left the room and looked for the front desk clerk to order a cab for us at 4.30 am. There was nobody there. We had to look for him, and found his sleeping g in the staff room On your website you display their property with a round bed and a 4 star property. That room is a one only suite at the hotel. We got a double bed room,which was ok but the surrounding ding area of the hotel is full it’s garbage on the street and very run down. The property does not warrant 4 stars. We were tempted to cancel the reservation and go elsewhere. It we would ha e to pay for one night Disappointed ##### Verified traveller Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Verified traveller Sep 7, 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities UN 2 ETOILES TOUT AU PLUS NOTE 4 ETOILES AU PERSONNEL CHARMANT ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Pascale Sep 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Services et accueil parfaits ! Très proche de l'aéroport, pratique. Éloigné du centre historique de Naples mais convention taxi nickel. ##### Pascale Stayed 1 night in Aug 2019 ### 4/10 Poor #### Verified traveller Aug 28, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Extremely dirty neighborhood. Trash everywhere in the streets. There are beautiful neighborhoods in Naples bur where this hotel is located is trashy, ghetto and I’d even say unsafe. Trash bin in the bathroom had not been changed at check in. We found hair on the sheet. A loose plastic cover was on the bed. The sofa was not even vacuumed and you could see debris and dust. Extremely disappointed. If Expedia rates this a 4 star hotel, then I feel very sorry for it. This hotel is not recommended if you are in Naples. Don’t be fooled by the posh pictures like I was a SB try to save money. ##### Verified traveller Stayed 1 night in Aug 2019 ### 8/10 Good #### Samantha Aug 24, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Alors dans la chambre plein de fourmi partout m’on donner la faute c parce que y a du chocolat mais l’es fourmi étais aussi sur les lit sur le lit est à la salle de bain vraiment très mauvaise nuit dans les alentour rien à faire pas de magasin vraiment rien ##### Samantha Stayed 1 night in Aug 2019 ### 6/10 Okay #### Verified traveller Aug 22, 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Später Check in war möglich ohne Probleme jedoch sind die Zimmer(Badezimmer) in keinem guten Zustand mehr und die Zimmer sind sehe klein. Für das Frühstück um nur 4 Euro pro Person kann man sich nicht beschweren. Für eine Nacht war es in Ordnung ##### Verified traveller Stayed 1 night in Aug 2019 ### 2/10 Terrible #### Daniel, Gothenburg Aug 1, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Riktigt dåligt! Vi hade bokat hotellet i tron om att det var 4-Stjärnigt eftersom det var klassat som det på hotels.com och att det låg i närheten av flygplatsen. När vi kommer in på hotellet så ser det ut som vi kommit in på en bordell. Det är svart/silver tapeter växlat med röda textiltapeter i foajén och korridorerna. Inga fönster. När vi kommer in på hotellrummet så möts vi av röda textiltapeter och flera stora speglar runt sängen. Efter att ha ätit en god middag (maten var bra) på restaurangen vars luftkonditionering bar sönder (det var 40 grader i Neapel den dagen), så gick vi ner till vårt rum igen. Då var en av väggarna helt vattenskadad. Den var helt blöt och det rann ut vatten på golvet. Rummet luktade mögel och jordkällare. Hotellets var dåligt isolerat. Området de låg på bar riktigt tråkigtoch man vågade knappt gå ut. Det fanns ingen affär att handla förfriskningar på etc. Vi bad om ett annat rum, men hotellet var fullbokat. Vi bad om kompensation från hotellet men de hänvisade till Expedia. Däremot så gav de oss 50% avdrag på maten. Skulle aldrig rekommendera detta hotellet! Personalen var däremot hjälpsam så gott det gick. ##### Daniel Stayed 1 night in Jul 2019 ### 8/10 Good #### Jinsoo Jul 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### 안녕 여긴 클레오파트라\~ 여향일정의 갑작스런 변동으로 무료로 숙박한 곳이었습니다. 친절한 서비스를 받았으나 방의 상태, 숙박설명에 있었던 미니바는 없었지만, 잠시묵고가는데에는 큰 지장은 없었습니다. 공항으로 가기전 택시를 무료로 불러주는 서비스는 괜찮았던것 같네요. ##### Jinsoo Stayed 1 night in Jul 2019 ### 6/10 Okay #### Verified traveller Jul 26, 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities You advised this is a 4 star. It is lucky to be one star. Water leaking on hallway floor, tv did not work. Best thing about hotel was maid. She cooked cleaned and was very nice ##### Verified traveller Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller Jul 12, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are amazing, friendly and helpful. The hotel was clean with a lovely character but as I said previously the staff are so friendly and because of this I would be happy to return anytime ##### Verified traveller Stayed 4 nights in Jul 2019 ### 8/10 Good #### Verified traveller Jul 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities El desayuno muy escaso, sin variedad. Y el estacionamiento es a pagar por el huesped ##### Verified traveller Stayed 1 night in Jul 2019 ### 4/10 Poor #### Verified traveller Jun 14, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### It's fine but not better than fine It was fine for a night, not in a good area, way too hot, not super nicely maintained. ##### Verified traveller Stayed 1 night in Jun 2019 ### 8/10 Good #### Verified traveller May 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Strange area but staff was very helpful. ##### Verified traveller Stayed 1 night in May 2019 ### 2/10 Terrible #### Trevor May 13, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Please give this place a miss.... I’m sorry, I don’t normally do reviews but the experience of this hotel was so horrendous I feel it is important to let others know that in. O way will this hotel live up to your expectations. If you are expecting a cheap close to airport hotel...it is neither. 11 Euro taxi ride away! If you are expecting great design, as that is in the title, it isn’t. If you are expecting a dark, seedy, unclean, uncomfortable room with unfriendly service and basic food, then this is for you. And the location is in the dirtiest, noisiest, polluted and potentially dangerous location far from any facilities that you may require, such as shops or restaurants. I will leave it to you.... ##### Trevor Stayed 1 night in May 2019 ## Expedia's Latest Trends ### Hotels > [Hotel Villa Franca](https://www.expedia.ca/Positano-Hotels-Hotel-Villa-Franca.h2003078.Hotel-Information) > > [Grand Hotel Vesuvio](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Vesuvio.h1213080.Hotel-Information) > > [Palazzo Salgar](https://www.expedia.ca/Naples-Hotels-Palazzo-Salgar.h12752305.Hotel-Information) > > [Hotel Antiche Mura](https://www.expedia.ca/Sorrento-Hotels-Hotel-Antiche-Mura.h1058005.Hotel-Information) > > [UNA Hotels Napoli](https://www.expedia.ca/Naples-Hotels-UNAHOTELS-Napoli.h26632.Hotel-Information) > > [Le Sirenuse](https://www.expedia.ca/Positano-Hotels-Le-Sirenuse.h12066.Hotel-Information) > > [Grand Hotel De La Ville](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-De-La-Ville.h1130562.Hotel-Information) > > [Starhotels Terminus](https://www.expedia.ca/Naples-Hotels-Starhotels-Terminus.h527456.Hotel-Information) > > [Marincanto](https://www.expedia.ca/Positano-Hotels-Marincanto.h2541527.Hotel-Information) > > [Grand Hotel Capodimonte](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Capodimonte.h1260076.Hotel-Information) > > [Hotel Del Mare](https://www.expedia.ca/Sorrento-Hotels-Hotel-Del-Mare.h1115056.Hotel-Information) > > [Grand Hotel Royal](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Royal.h1227638.Hotel-Information) > > [Hotel Plaza](https://www.expedia.ca/Sorrento-Hotels-Hotel-Plaza.h2118601.Hotel-Information) > > [B&B Hotel Napoli](https://www.expedia.ca/Naples-Hotels-BB-Hotel-Napoli.h5100.Hotel-Information) > > [Bellevue Syrene](https://www.expedia.ca/Sorrento-Hotels-Bellevue-Syrene.h4816112.Hotel-Information) > > [Hotel San Francesco Al Monte](https://www.expedia.ca/Naples-Hotels-Hotel-San-Francesco-Al-Monte.h900304.Hotel-Information) > > [Palazzo Caracciolo Naples](https://www.expedia.ca/Naples-Hotels-Palazzo-Caracciolo-Napoli-MGallery.h2928427.Hotel-Information) > > [Villa Rosa](https://www.expedia.ca/Positano-Hotels-Villa-Rosa.h2528736.Hotel-Information) > > [Il San Pietro di Positano](https://www.expedia.ca/Positano-Hotels-Il-San-Pietro-Di-Positano.h535991.Hotel-Information) > > [Hotel Vittoria](https://www.expedia.ca/Positano-Hotels-Hotel-Vittoria.h2133932.Hotel-Information) > > [Hotel Piazza Bellini & Apartments](https://www.expedia.ca/Naples-Hotels-Hotel-Piazza-Bellini-Apartments.h1633279.Hotel-Information) > > [Palazzo M Capri](https://www.expedia.ca/Capri-Hotels-Palazzo-Morgano.h90048814.Hotel-Information) > > [De Bonart Naples, Curio Collection by Hilton](https://www.expedia.ca/Naples-Hotels-The-Britannique-Naples.h21327.Hotel-Information) > > [Relais San Severo](https://www.expedia.ca/Naples-Hotels-Relais-San-Severo.h36102568.Hotel-Information) > > [Grand Hotel La Favorita](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-La-Favorita.h3111312.Hotel-Information) > > [Grand Hotel Riviera](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Riviera.h6487495.Hotel-Information) > > [Royal Continental Hotel Naples](https://www.expedia.ca/Naples-Hotels-Royal-Continental-Hotel-Naples.h8486.Hotel-Information) > > [Hotel Paradiso, BW Signature Collection](https://www.expedia.ca/Naples-Hotels-Hotel-Paradiso.h11171.Hotel-Information) > > [Eurostars Hotel Excelsior](https://www.expedia.ca/Naples-Hotels-Eurostars-Hotel-Excelsior.h26110.Hotel-Information)