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HOTEL SERENA

3.0 star property
A peaceful garden retreat with electric car charging stations awaits travelers seeking both relaxation and adventure through helpful concierge services

Choose dates to view prices

Hotel Serena sits in the center of activity while offering tranquility through its garden setting. Travelers enjoy complimentary breakfast and WiFi while the multilingual staff provides knowledgeable concierge assistance for booking tours and tickets to local attractions.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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About this property

HOTEL SERENA

  • Hotel near Piazza Giuseppe Garibaldi
  • HOTEL SERENA provides amenities like a free breakfast buffet and a garden. Guests can connect to free WiFi in public areas.
  • Additional perks include:
    • An electric car charging station, tour/ticket assistance, and a banquet hall
    • A 24-hour front desk, a TV in the lobby, and concierge services
    • Multilingual staff
  • Room features
  • All guestrooms at HOTEL SERENA feature comforts such as air conditioning.
  • Extra conveniences in all rooms include:
    • Hair dryers and shampoo
    • Heating and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is HOTEL SERENA pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HOTEL SERENA?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at HOTEL SERENA on Jun 2, 2026 start from CA $101, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at HOTEL SERENA?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at HOTEL SERENA?

Check-out is at 11:00 AM.

Where is HOTEL SERENA located?

Situated in Naples, this hotel is within 3 mi (5 km) of Auchan Mall, Hospital del Mare, and Piazza Giuseppe Garibaldi. Botanical Garden of Naples and Corso Umberto I are also within 3 mi (5 km). Botteghelle Station is 22 minutes by foot and Traccia Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

7.0

Cleanliness

6.0

Amenities

10

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 2 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

8/10 Good

Marcellus

Liked: Staff & service
Disliked: Amenities
The owner is wonderful. Drove us to the airport to drop off the car, took us to a restaurant and picked us up later. The room was nice and had a spacious bathroom. The only reason I took off a start is because the room smelled terribly like cigarette smoke (Italians like to smoke). The staff offered air freshening spray, but it didn't help much. There were no other rooms available to switch to.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Anastasiia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026