All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff was extremely kind when my phone was misplaced upon arrival. I really like the allergen-free room: not carpeted and bedding comfortable, with no itchy eyes in the morning. On a rainy night highway sounds can be noticeable.
Proprietors take great care of the appearance of motel with hanging flower baskets and lush landscaping in the front which I could admire from the balcony
The only drawback was lack of ice machine. But staff brought ice to the room.
Carol
Stayed 1 night in Sep 2023
6/10 Okay
Mike
Sep 3, 2023
Liked: Cleanliness
Mike
Stayed 2 nights in Sep 2023
6/10 Okay
Tyrone
Aug 29, 2023
Tyrone
Stayed 1 night in Aug 2023
8/10 Good
Rodney
Aug 25, 2023
Nice and polite manager. Quiet room, despite being near a highway. Excellent water view. A 5-minute walk to the charming downtown area. A very good coffee/breakfast place across the street. The motel is in need of some updating but it is clean and serviceable.
Rodney
Stayed 2 nights in Aug 2023
Response from Peggy on Aug 28, 2023
Thank you for your kind and encouraging rating and comments.Thank you for your suggestions!We are glad that you enjoyed your stay with us and we look forward to welcoming you back again!
Owners were vert helpful place and rooms were spotlesse and ocean vew from second floor suites
alan
Stayed 1 night in Jul 2023
Response from Peggy on Jul 25, 2023
Dear guest, Thank you for your kind and encouraging rating and comments.We are glad that you had a good stay with us!We look forward to welcoming you again!.
The shower broke the first morning. We had to keep it running. We could not stop it and nobody in office to help. The noise was unbearable coming from the highway. I had to get another room at another location. They didn’t reimburse me for the day I paid in advance. Expedia should be advertising this property. It absolutely horrible.
Room was spotlessly clean. Building dated, but location was great for our purpose. Lots of great dining options within an easy walk
Doug
Stayed 1 night in Jul 2023
Response from Peggy on Jul 13, 2023
Dear guest, Thank you for your very kind and encouraging comments and rating.We are very glad to hear that you had a great stay with us!We look forward to welcoming you back time!
The beautiful ocean view. No contential breakfast. Charge $400 pre authorization 😡
Jenny
Stayed 2 nights in Jul 2023
Response from Vincent on Jul 13, 2023
Hi Jenny, We are very sorry to see your rating.The pre-authorization is not a charge as we have explained to you at the time of checking out and it was void as well. There is not restaurant in the motel.Thank you for liking the beautiful ocean view.
Beds were comfortable, linens were clean. A bit noisy due to proximity to the highway but that was to be expected. If anything, I wish the room had a hairdryer but no big deal.
Karen
Stayed 4 nights in Jun 2023
Response from Peggy on Jul 13, 2023
Dear guest, Thank you for your kind and encouraging comments and rating.We are very glad to hear that you had a good stay with us!We look forward to welcoming you back!
6/10 Okay
Chantale
Travelled with partner
Jul 1, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Far too expensive for a property on Hwy and so so dated. Smelly as well, not worth the money.
Chantale
Stayed 1 night in Jun 2023
Response from Vincent on Jul 25, 2023
We are very sorry to see your comments and rating.Thank you for staying with us!
Hi Beverley, We are very shocked to see your rating without any comments.We do not understand why you give us this mean rating.We helped to get you and your brother both rooms a very early checking in and provided you with an iron, hair dryer, ice and so on.Not sure why you are not happy with us and we did not hear any problems while staying with us.
10/10 Excellent
sean
Jun 16, 2023
sean
Stayed 1 night in Jun 2023
Response from Peggy on Jun 17, 2023
Dear guest,Thank you for your very kind and encouraging rating!We are very glad that you had a great stay with us!We look forward to welcoming you back again!
6/10 Okay
David
May 22, 2023
Liked: Cleanliness, staff & service
David
Stayed 2 nights in May 2023
6/10 Okay
TRACY
Apr 25, 2023
TRACY
Stayed 1 night in Apr 2023
6/10 Okay
Nicole
Travelled with family
Apr 24, 2023
Liked: Cleanliness
The room was very clean.
Negative. It’s right next to the trans-Canada. There was no hairdryer.
Staff was not available other than for check-in. We were on our own 10 minutes after check-in. No ice available and no staff on phone, reception door locked at 5:00 pm.
This room cost almost $200 for a clean bed and room and nothing else. Lady Smith is a lovely little town.
Nicole
Stayed 1 night in Apr 2023
6/10 Okay
Susan
Business traveller
Mar 5, 2023
Liked: Cleanliness, staff & service
Room was clean and staff was friendly. Overpriced. Outdated. Did not feel safe with only the lock in the door handle and a chain on a door that opened into the parking lot.
Susan
Stayed 1 night in Mar 2023
8/10 Good
Glen D
Dec 14, 2022
Holiday House Motel
Needed a place to stay while visiting family nearby. The Holiday House Motel was clean, a bit worn but met our needs.
Glen D
Stayed 1 night in Dec 2022
Response from Peggy on Jan 27, 2023
Dear guest, Thank you for your kind and encouraging comments and rating.We are glad that you enjoyed stay with us!We look forward to welcoming you back!
Dear guest, Thank you for your kind and encouraging comments and rating. We are glad that you enjoyed stay with us! We look forward to welcoming you back!
Convenient, and only, central Ladysmith hotel. Check in very friendly. Room was nothing special but perfectly ok, but traffic noise from main road may disturb some.
Easy walk to the main street. Recommended the Spice Hut restaurant next door.
Would stay here again.
Anji
Stayed 1 night in Sep 2022
Response from Peggy on Jun 17, 2023
Dear guest, Thank you for your kind and encouraging comments and rating. We are glad that you enjoyed stay with us! We look forward to welcoming you back!
6/10 Okay
Garry
Sep 5, 2022
Garry
Stayed 1 night in Sep 2022
6/10 Okay
Lorraine
Travelled with partner
Sep 2, 2022
Liked: Cleanliness, staff & service
We arrived late and the office was closed but a staff was watching for us and came right away to check us in. She also took us to our room & got everything set up for us. She was very friendly. It is an old motel, but clean and adequate for a night.
What we did not like, was to discover Expedia prices were significantly higher than actual hotel prices at this hotel and also at the hotel we chose the night before.
Clean rooms and comfortable beds . Way overpriced for what you got. Won’t be staying there again.
John
Stayed 1 night in Aug 2022
Response from Peggy on Sep 12, 2022
Thank you for staying with us!
2/10 Terrible
Alois
Aug 1, 2022
Alois
Stayed 1 night in Jul 2022
8/10 Good
Dallas
Business traveller
Jul 27, 2022
Liked: Cleanliness, staff & service
Considering it’s right on the highway, when doors closed, pretty quiet. Nice breeze from the water, however, no air conditioning. They we able to accommodate a long stay on short notice. Staff friendly. Beds comfortable.
Dallas
Stayed 8 nights in Jul 2022
Response from Peggy on Jul 28, 2022
Dear guest,
Thank you for your kind and encouraging comments and ratings.
We are glad that you had a great stay with us!
We look forward to welcoming you back again !
Regards
Clean faculty and good rates hotel,
Location quite calm and friendly community
stephen
Stayed 1 night in Jul 2022
Response from Peggy on Jul 22, 2022
Dear guest,
Thank you for your very kind and encouraging comments and ratings.
We are glad that you had a great stay with us!
We look forward to welcoming you back again!
Dear guest,
Thank you for you very kind rating and encouraging comments.
We are glad that you had a great stay with us!
We look forward to welcoming you back again!
Dear guest,
Thank you for you kind rating and comments.
We are glad that you had a great stay with us!
We look forward to welcoming you back again!
8/10 Good
diane
Apr 11, 2022
diane
Stayed 1 night in Apr 2022
Response from Peggy on Apr 17, 2022
Dear guest,
Thank you for your kind rating.
We are glad that you had a great stay with us!
We look forward to welcoming back again!
8/10 Good
Mike or Michele
Travelled with partner
Apr 4, 2022
Liked: Cleanliness, staff & service
It was very clean, and well stocked however the traffic noise was hard to get used too
Mike or Michele
Stayed 2 nights in Apr 2022
Response from Peggy on Apr 8, 2022
Dear guest,
Thank you very much for your very kind and encouraging comments.
We are glad that you had a good stay with us.
We look forward to welcoming you back again.
10/10 Excellent
Brenda
Business traveller, Travelled with partner
Nov 20, 2021
Liked: Staff & service
Glad they had a room for us, very nice reception
Brenda
Stayed 1 night in Nov 2021
Response from Peggy on Nov 21, 2021
Dear guest, Thank you for your very kind and encouraging comments and ratings! We are glad to hear that you had a great stay with us! We look forward to welcoming you back again!
NOT “Business suite”, “lake view”- noisy, no desk!
Verified traveller
Stayed 1 night in Nov 2021
Response from Vincent on Nov 18, 2021
You couldn’t come on the date you booked and asked to change a different date. We were nice enough to help you change and didn’t charge you an other day. The date you checked in, no business room available so we upgraded you to a Deluxe 2 Queen Room with No extra charge.
You compliant the time you were supposed to check out and before checking out even wrote us this comments because you were 2 hours later to check out and after we informed you about the late check out fee.
The view across street is the Ladysmith Marina but a lake.
You did not appreciate anything we had done for you and were refused to check out and thrilling us to leave a bad review and complaint to hotel. Com.
You are Not welcome back never!
Very welcoming, clean and comfy bed!
Easy parking and good value.
Highly recommend!
Dave
Stayed 1 night in Oct 2021
Response from Peggy on Nov 3, 2021
Dear guest,
Thank you for your very kind and encouraging comments and ratings!
We are glad to hear that you had a great stay with us!
We look forward to welcoming you back again!
10/10 Excellent
Cheryl
Travelled with partner
Oct 14, 2021
Liked: Staff & service, amenities
Too loud, couldn’t sleep as it’s close by the highway
Could use some touch up maintenance but overall it was fine.
Cheryl
Stayed 1 night in Oct 2021
Response from Peggy on Oct 15, 2021
Dear guest,
Thank you for your very kind and encouraging comments and ratings.
We are glad that you enjoyed your stay with us!
We look forward to welcoming you again!
Regards
Dear guest,
Thank you for your very kind and encouraging rating and comments.
We are glad that you enjoyed your stay with us!
We look forward to welcoming you back again!
Dear guest,
Thank you for your kind and encouraging comments and rating. We are glad that you had a great stay with us.
We look forward to welcoming you again!
Regards