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Reviews of Castaway Motel

2 out of 5
Castaway Motel
205 N. Terminal Avenue, Nanaimo, BC

Reviews

5.4
Rating 10 - Excellent. 1 out of 34 reviews" "
Rating 8 - Good. 7 out of 34 reviews" "
Rating 6 - Okay. 15 out of 34 reviews" "
Rating 4 - Poor. 4 out of 34 reviews" "
Rating 2 - Terrible. 7 out of 34 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

2.0/10

Amenities

5.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Ned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay right now
It was an older motel that was in the process of remodeling and was lacking some of the furniture. I asked the manager for a microwave and he loaned his. He has only been there 2 1/2 months and working hard to improve the place.
Stayed 2 nights in Jul 2022
Response from mng on Jul 23, 2022
thank you for the review we are doing are best to make this place better, I hope you had a good stay here.

6/10 Okay

Mary

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room(s) were very bare. Just a bed. No electrical outlets except for the TV, and microwave. The one bedroom had one, and it didn’t work. Maybe under construction, but very lacking!!
Stayed 1 night in Jul 2022
Response from mng on Jul 23, 2022
im sorry to hear that, like you saw we are under renovations and having some problems on the way, we are doing are best to make it better.

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Nancy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room needed a lot of work. The bathroom floor was dirty, the shower taps were loose, and it was obvious that the owners had not spent any money on the motel for decades. The photo suggests that it is old but reasonably well cared for, but this is deceptive.
Stayed 2 nights in Jul 2018

2/10 Terrible

Doug, naniamo british columbia

Disliked: Property conditions & facilities, room comfort
Run down and unsafe
Mold in bathroom No hot water can’t shower Rough neighbourhood Wifi doesn’t work Needs to be totally renovated Poor value for money paid Clerk was friendly, clean sheets and nothing negative towards her. Avoid it.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
2017 Roadtrip
Rooms smelt musty. Bathroom could have been cleaner.
Stayed 1 night in Jul 2017

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad.
Not bad.
Stayed 1 night in Jul 2017

6/10 Okay

Dewey, Surrey

Liked: Cleanliness, room comfort
this motel is easy to find. but cars noise effect
this motel is easy to find. but cars noise effect my sleep overnight. only make the cup of coffee but not tea.
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy...
We did not have any idea that a hotel could be so bad. When we were checked in, that place had too much smoke smell. We stayed here just for one night. The room and the washroom had intolerable bad smell (like dead rat). In washroom there were no hot water supply. No toiletries. We used our own sleeping bag for sleeping due to unhygienic environment. We were waiting for the sunrise so that we can leave this filthy room as soon as possible. This hotel listing must be removed from the Expedia.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
terrible bugs
The room itself is good. But there are some terrible bugs which could bite you when you are sleeping can cause itch for days.
Stayed 2 nights in Jun 2017

2/10 Terrible

Debbie, Alberta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crooks!! Didn't answer door and gave no refu
We booked with hotels.com we arrived at about 2am and no one there. they did not answer the phone or door bell.We could here their phone ringing through the glass door. Called hotels.com who tried to call with no answer. They did not provide us this service at all and refuse to give us a refund. They are crooks. NO ONE should ever ever stay here! I will probably never use hotels.com either someone needs to be held responsible if they don't provide you the service. Very very disappointed in how they can rip people off.
Our office closes at 12 midnight and you were not charged for the room....perhaps you should check your credit card statements before you accuse people of being crooks and keeping your money.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Cheap room
Room was ok... Privacy was an issue as when u open the door anybody outside can see who is on the bed. Bed very squeaky. Overall the room was clean and bed comfortable.

6/10 Okay

Alvin

Liked: Room comfort
it's a nice place to stay over night

10/10 Excellent

Brian, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive but very very clean
I would definitely go back. For the price, excellent. Extremely clean.

6/10 Okay

Verified traveller

First time there was good .
Found this place very affordable and clean . Will be back here again next time I need a hotel in this immediate area .

6/10 Okay

Larry

Liked: Cleanliness, room comfort

2/10 Terrible

Joan, Ottawa ON

Disliked: Cleanliness, staff & service, property conditions & facilities
Take a pass on this place
There was a mouse in the bathtub. Someone had done repairs in the bathroom, painted or caulked over the bad job and now there is grime in the lousy repair.

6/10 Okay

Verified traveller

Weekend getaway
Great if you are not in the room too much. The bed was comfortable but the couch not as much. It was the perfect location for us near the ferry terminal and the disc golf course.

6/10 Okay

Stephen, BC

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Value stop, conveniently placed.
Cheaper motel in an older section of town, right on the road. It is definitely old, a bit run down but everything was clean and it worked. The bed was good enough to sleep upon but the couch hurt my back to sit on for more than five minutes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Value
Clean, comfortable and basic. The rooms had everything you need, and the couple at the front desk were nice and helpful. Easy walk to downtown.

2/10 Terrible

Leah, Whistler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never comeback
Bed is uncomfortable. The place is smelly. Microwave is dirty. Front desk doesn't know anything about hospitality industry. Place are rusty. Will never come back

8/10 Good

Viatlii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet motel
Pretty clean and quiet motel. Lived there for three days, towels and accessories were replaced daily.

4/10 Poor

Verified traveller

Disliked: Staff & service
Hotel is close to everything
They are trying to up grade but they should complete one thing before staring another. Didn't clean my room daily.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Property conditions & facilities

4/10 Poor

Dianne, Edmonton

Disliked: Property conditions & facilities, room comfort
An OK hotel in Nanaimo
I had to arrive very late & the lady greeted me very pleasantly which I appreciate since I was very tired. The room seemed clean but it was very old and worn. I only needed a place to stay overnight so it was OK. I opened the blinds in the morning & I was very disappointed. The back had lots of trees but there was a lot of garbage items in the back and seemed cluttered. Overall, I was disappointed.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Actually really enjoyed our stay
It was a dingy motel room but we loved it. It had everything we needed and we had a room all to ourselves, what more could we ask for?

6/10 Okay

Marc

Stayed 1 night in Jul 2023

6/10 Okay

Gitte

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Godt til prisen i området. Uharmonisk, slidt, men rent.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good.
It was good.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良かった
フレンドリーな番頭さん。 部屋も広い。 古いが問題なし。 隣のレストラン（ギリシャ料理＋ピザ）も最高。 場所も大通り沿い。

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort