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Top Nairobi Hotel Reviews
ibis Styles Nairobi Westlands
10/10 Excellent
"The Ibis Style is a great hotel for a short stay to Nairobi. With great dining options in the hotel and very welcoming staff."
Nairobi Serena Hotel
10/10 Excellent
"The hotel is great....It was a wonderful way to end a fabulous safari."
Villa Rosa Kempinski
10/10 Excellent
"Everything was absolutely perfect. The Superior Room with a balcony was comfortable and well appointed, making for a very pleasant stay. The staff were truly exceptional. Special recognition goes to Simon, the concierge and the first member of staff we encountered, whose genuine smile and helpfulness made an excellent first impression. Florence in the breakfast room was equally wonderful, with her warm personality providing a delightful start to each day. Valerie, the breakfast manager, was extremely helpful and went above and beyond by introducing us to his colleagues in management at the Kempinski sister property, Acacia Hotel in Kisumu, ahead of our arrival. Thanks to his thoughtful assistance, we received a complimentary upgrade and exceptional hospitality. Breakfast was consistently delicious and beautifully presented, while dinner at the Asian fusion restaurant was equally outstanding. The only area for improvement would be the traffic noise experienced throughout the night. Upgrading the windows with improved soundproofing would greatly enhance guests' comfort and ensure a more peaceful night's rest. Overall, it was an exceptional experience, made particularly memorable by the outstanding service and genuine warmth of the staff."
Hyatt Place Nairobi Westlands
10/10 Excellent
"We stayed from September 2 thru September 9. It was wonderful the whole time. The restaurant staff was the best. They were always pleasant and helpful. It was kept extremely clean and the food was fantastic. We would recommend this hotel for anyone planning a trip to Nairobi. The rooms were cleaned every day wth plenty of bottled water in the rooms. Whenever any of the staff saw you they made sure everything was ok with you. The pool was beautiful. My only negative was smoking at the pool."
Hilton Garden Inn Nairobi Airport
10/10 Excellent
"The PERFECT place to land after a long stretch of travel. The hotel is very safe and secure, the room was exactly as pictured, and the hotel restaurant (and patio) were lovely. I felt very welcomed and taken care of. Will definitely be making this my "must stay" when landing in Nairobi."
Argyle Grand Hotel Nairobi Airport
8/10 Good
"We only stayed for one night, but overall our experience was positive. The airport shuttle service was excellent. The organisation was very professional, it was easy to locate staff at the airport, and the check-in process was smooth and efficient. There were, however, a few issues with our room. It did not appear to be cleaned to the expected standard, as we found several hairs on the bedside tables and on the floor. In addition, when I requested clean towels in the morning, I was asked to bring the dirty towels to the member of staff who was cleaning. I did not feel this was an appropriate guest experience and was disappointed by the interaction. On a positive note, breakfast was good, and plenty to choose from and the staff in the breakfast area were proactive, helpful, and attentive."
Holiday Inn Nairobi Two Rivers Mall by IHG
10/10 Excellent
"Easy access to the mall"
Best Western Plus Meridian Hotel
10/10 Excellent
"Good"
Park Inn by Radisson Nairobi Westlands
10/10 Excellent
"Loved our stay. The rooms were clean and nice, the food was good, and the staff was very friendly."
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