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Expedia-Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Superior Room
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Executive Suite
Room with view
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, Garden Area
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room
1 Queen Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Business Suite
Room with view
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
5-star family-friendly hotel near University of Nairobi

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Business centre
Laundry facilities

Location

This family-friendly Nairobi hotel is located near the airport, within a 15-minute walk of Central Park and University of Nairobi. Yaya Centre is 2.2 mi (3.5 km) away.

Hotel Features

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a swim-up bar.

Room Amenities

All 183 individually furnished rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include minibars and separate bathtubs and showers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Express check-in
  • Elevator/lift
  • Number of bars/lounges - 2
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Swim-up bar
  • Business center
  • Conference space
  • Spa treatment room(s)
  • Porter/bellhop
  • Meeting rooms
  • Express check-out
  • Tours/ticket assistance
  • Coffee shop or café
  • Free self parking
  • Free WiFi
  • Steam room
  • Sauna
  • Babysitting or childcare (surcharge)
  • Outdoor pool
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Hair salon
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 183
  • Number of floors - 3
  • Airport transportation (surcharge)
  • Garden
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Italian

Parking

Free self parking

Room Amenities

Nairobi Serena Hotel offers 183 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 21-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Individually furnished
  • Phone
  • Turndown service
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • In-room massage available
  • Pay movies
  • Separate bathtub and shower

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Cafe Magreb - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

The Pool Terrace and Bar - This café serves light fare only.

The Aksum Bar - Overlooking the garden, this lobby lounge serves light fare only.

The Mandhari - This fine-dining restaurant overlooks the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

  • Golfing nearby

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 4
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at noon

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 10200 per night.

Pets

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KES 3547 per person (approximately)
  • Airport shuttle fee: KES 4000 per person (one way)
  • Rollaway bed fee: KES 10200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Nairobi Serena Hotel
  • Nairobi Serena

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.
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