Title: Nairobi Serena Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Nairobi Serena Hotel Art Deco hotel with a full-service spa connected to the convention center in Nairobi ## Photo gallery for Nairobi Serena Hotel ![Outdoor pool - Nairobi Serena Hotel (Nairobi)](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/0c7f247c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Nairobi Serena Hotel (Nairobi)](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/0263eea5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (USD 40 per person) - Nairobi Serena Hotel (Nairobi)](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/e31f3cb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Nairobi Serena Hotel (Nairobi)](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/a86c3367.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Nairobi Serena Hotel (Nairobi)](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/3d9aad1f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Uhuru Park, Nairobi Serena Hotel offers comfort and convenience with an 18-hole golf course, spa aromatherapy, international cuisine, swim-up bar, on-site shopping, free in-room WiFi, and exceptional service. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Bar - Spa - Gym - Room service VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 17 of 17 rooms ### View all photos for Executive Suite ![Miscellaneous](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/89f79a0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ### View all photos for Business Suite ![Miscellaneous](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/89f79a0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite - Sleeps 2 ### View all photos for Chale Presidential Suite ![Interior](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/509fb042.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chale Presidential Suite - Sleeps 2 ### Executive Room - Sleeps 2 ### View all photos for Premium Room ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/3692e83f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Air conditioning LCD TV Renovated in 2019 Designer toiletries Hair dryer Separate bathtub and shower - City view - Sleeps 2 - 1 King Bed ### View all photos for Corner Suite ![Corner Suite](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/bd60109f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Air conditioning LCD TV Renovated in 2019 Separate bedroom Designer toiletries Hair dryer - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Executive Room ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/6c89e25d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Soundproofed Individually furnished Air conditioning Free cribs/infant beds LCD TV Renovated in 2019 Designer toiletries Hair dryer - 280 sq ft - City view - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Standard Deluxe Room ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/d93fe30b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Deluxe Room 9.0 Wonderful 12 reviews ### Highlights Soundproofed Individually furnished Air conditioning Free cribs/infant beds LCD TV Renovated in 2019 Designer toiletries Hair dryer - 280 sq ft - City view - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/9294d4ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony Soundproofed Individually furnished Air conditioning LCD TV Renovated in 2019 Separate bedroom Designer toiletries - 474 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Executive Suite ![Executive Suite | Living room](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/9d4e0516.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Soundproofed Individually furnished Air conditioning LCD TV Renovated in 2019 Separate bedroom Designer toiletries Hair dryer - 549 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Business Suite ![Business Suite | Living room](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/d7904de3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite ### Highlights Soundproofed Individually furnished Air conditioning LCD TV Renovated in 2019 Separate bedroom Designer toiletries Hair dryer - 624 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### Premium Room - Sleeps 2 ### View all photos for Superior Room ![Bathroom](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/50984b19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ### View all photos for Deluxe Room ![Miscellaneous](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/89f79a0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Corner Suite ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/c4e465cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite - Sleeps 2 ### View all photos for Garden Suite ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/ee047abe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Suite - Sleeps 2 ### View all photos for Lamu Suite ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/855ce2c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lamu Suite - Sleeps 2 ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102575300/102575224/8fb72ac8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gem Forest Hotel Nairobi - 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Pool - Hot tub - Parking included - Free WiFi 9.2 Wonderful 227 reviews CA $200 CA $250 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Nairobi-Hotels-Radisson-Blu-Hotel-Nairobi-Upper-Hill.h12009760.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=60ffb1e6-1b52-4f26-8f93-3af23ce53e9a&top_cur=CAD) Ad ![2 bars/lounges, rooftop bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/107000000/106210000/106208400/106208318/0709cd51_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Nairobi Westlands Spring Valley - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 102 reviews CA $171 CA $213 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Nairobi-Hotels-Novotel-Nairobi-Westlands.h106208318.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=60ffb1e6-1b52-4f26-8f93-3af23ce53e9a&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/113000000/112700000/112696400/112696313/w1000h665x0y1-5331b33f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JKIA Boutique Inn Syokimau - 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Kitchen - Washer - Parking included - Free WiFi CA $35 CA $41 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Nairobi-Hotels-Zedek-Suites.h113921837.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=60ffb1e6-1b52-4f26-8f93-3af23ce53e9a&top_cur=CAD) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8410000/8403400/8403394/c2f01b85_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairview Hotel Kilimani - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 525 reviews CA $204 CA $296 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Nairobi-Hotels-Fairview-Hotel.h8403394.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=60ffb1e6-1b52-4f26-8f93-3af23ce53e9a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.28741%2C36.81414&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4ADF19zLiv1hyned3JQejkgNfQ4=) Kenyatta Avenue / Processional Way, Nairobi #### What's nearby - Central Park \- 1 min walk \- 0.1 km - Uhuru Park \- 2 min walk \- 0.2 km - University of Nairobi \- 11 min walk \- 1.0 km - Kenyatta International Convention Centre \- 13 min walk \- 1.2 km - Nairobi Hospital \- 20 min walk \- 1.7 km #### Getting around - Syokimau Station - 24 min drive - Jomo Kenyatta Intl. Airport (NBO) - 26 min drive #### Restaurants - ‪The Serena Nairobi Hotel - ‬1 min walk - ‪Mwendaz - ‬10 min walk - ‪Chinese Corner Prestige - ‬6 min walk - ‪Bricklayers Arms - ‬3 min walk - ‪Campia Ethiopian Restaurant (Rue 104 Restaurant) - ‬10 min walk ## About this property ### Nairobi Serena Hotel Family-friendly hotel remodeled in 2019 and located near Uhuru Park Located close to University of Nairobi and Nairobi Hospital, Nairobi Serena Hotel provides an adjacent golf course, a swim-up bar, and a poolside bar. Tee up with amenities like golf caddies at this hotel. Indulge in a body scrub, a facial, and a body treatment at the onsite spa. The on-site international cuisine restaurant, Cafe Magreb Restaurant, offers breakfast, brunch, lunch, and dinner. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool and a children's pool, along with a swim-up bar - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, babysitting (surcharge), and concierge services - Guest reviews speak highly of the helpful staff Room features All 199 individually furnished rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes. Other amenities include: - Designer toiletries, separate tubs/showers, and hair dryers - 21-inch LCD TVs with premium channels - Childcare services, coffee/tea makers, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/6000000/5820000/5814200/5814160/fb252a30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Rosa Kempinski Nairobi - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 565 reviews CA $258 CA $322 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=5814160&PinnedHotelID=5814160&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/11000000/10020000/10010700/10010671/180f7b14.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palacina The Residence & The Suites Kilimani - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 180 reviews CA $338 CA $399 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=10010671&PinnedHotelID=10010671&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/40000000/39490000/39484300/39484258/8c3ebef3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel & Residence, Nairobi Arboretum Kilimani - 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Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=89920236&PinnedHotelID=89920236&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/13000000/12010000/12009800/12009760/w3837h2555x3y4-f9a6f6b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel Nairobi Upper Hill Upper Hill - Pool - Hot tub - Parking included - Free WiFi 9.2 Wonderful 227 reviews CA $200 CA $250 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=12009760&PinnedHotelID=12009760&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6480000/6470600/6470535/64d22ca8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sankara Nairobi, Autograph Collection Highridge - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 313 reviews CA $288 CA $340 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=6470535&PinnedHotelID=6470535&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395252/w2048h1853x0y3-b5e44b86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Sarova Stanley Nairobi Central - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 780 reviews CA $142 CA $182 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1395252&PinnedHotelID=1395252&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/107000000/106210000/106208400/106208318/ec836668.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Nairobi Westlands Spring Valley - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 102 reviews CA $171 CA $213 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=106208318&PinnedHotelID=106208318&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/100000000/99230000/99221600/99221531/6de56d2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Nairobi Westlands Westlands - Pool - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 76 reviews CA $220 CA $272 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=99221531&PinnedHotelID=99221531&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 40 for adults and USD 20 for children - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - A swim-up bar - Snack bar/deli ### Restaurants on site - Cafe Magreb Restaurant - H&S Pan-Asian Restaurant - The Aksum Bar - The Mandhari Restaurant - The Pool Terrace and Bar ### Things to do - 18-hole adjacent golf course - Children's pool - Full-service spa - Golf caddies - Gym - Mini golf - Outdoor pool - Piano - Playground - Sauna - Shopping - Steam room ### Family friendly - Children's pool - In-room babysitting (surcharge) - Laundry facilities - Mini golf - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 4,844 square feet of conference space - 8 meeting rooms - Business center ### Outdoors - Garden - In a national park - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Facials - Hot tub - In-room massages - Sauna - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Lever door handles - Wheelchair accessible (may have limitations) ### More - 3 buildings - 7 floors - Art Deco architecture - Banquet hall - Built in 1962 - Designated smoking areas - Renovated entire property - September 2019 ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 21-inch LCD TV with premium cable/satellite channels - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Desk - Free daily newspapers - Individual furnishings - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; Check-in end time: midnight Early check-in subject to availability An early check-in fee will be charged Contactless check-in available Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight Express check-in available ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, smart lock ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 50.0 per day ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children - Airport shuttle fee: USD 40 per person (one-way) - Airport shuttle fee per child: USD 40 (one-way) - Early check-in is available for a fee (subject to availability) - Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 50.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 7997 ### Property is also known as Hotel Nairobi Serena Hotel Serena Nairobi Nairobi Hotel Serena Nairobi Serena Nairobi Serena Hotel Serena Hotel Serena Hotel Nairobi Serena Nairobi Serena Nairobi Hotel Nairobi Serena Hotel Hotel Nairobi Serena Hotel Nairobi Nairobi Serena Hotel Hotel Nairobi ## Frequently asked questions ### Does Nairobi Serena Hotel have a pool? ### How much does it cost to stay at Nairobi Serena Hotel? ### Is Nairobi Serena Hotel pet-friendly? ### How much is parking? ### What time is check-in at Nairobi Serena Hotel? ### What time is check-out at Nairobi Serena Hotel? ### Does Nairobi Serena Hotel provide a shuttle to the airport? ### Where is Nairobi Serena Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Nairobi Serena Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Location ### 9.4 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 222 8 - Good 64 6 - Okay 15 4 - Poor 5 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### stuart Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service - friendly staff ##### stuart Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Endia Jul 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, great food and helpful staff. ##### Endia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Melinda Wenner Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff! ##### Melinda Wenner Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Alireza Jul 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent customer service, prime location and fantastic amenities. ##### Alireza Stayed 1 night in Jul 2025 ### 10/10 Excellent #### t.c. Aug 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service from the welcome team and throughout the stay. I wish I could give 10 stars instead of 5\. ##### t.c. Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Johanna May 25, 2025 Liked: Cleanliness, property conditions & facilities Exceptional hotel, true to the quality and service of all the Serena Hotels. What a joy to stay in this hotel with its beautiful pool, gardens and restaurants. The service is always perfection. ##### Johanna Stayed 1 night in May 2025 ### 10/10 Excellent #### Endia Jul 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult. ##### Endia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Anush Mar 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place to stay It was a very good hotel with excellent pool and restaurant ##### Anush Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Rita Jun 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips. ![](https://a.travel-assets.com/ugc/hotel-reviews/d251292b-f192-4702-82fa-878f4e40d73b-1750084722480.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rita Stayed 2 nights in May 2025 ### 10/10 Excellent #### Levis Feb 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its location right next to the city center makes it ideal CenterPoint for travelers with multiple destinations. ##### Levis Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Chris Dec 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Traditional African Hotel Fantastic hotel with amazing friendly staff. Good location. ![](https://a.travel-assets.com/ugc/hotel-reviews/7C8739A3328665BF45BA22FCBD81DC6EE79A58181701875476481.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chris Stayed 7 nights in Nov 2023 ### 10/10 Excellent #### Farah Mar 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A gorgeous, comfortable, perfectly situated hotel. Wonderful and friendly staff with amazing service. Restaurants on-site if you don’t feel like heading out but easy to get other restaurants if you do. The staff made sure we were well taken care of. Loved staying here and would absolutely stay again. Highly recommend. Five stars. ##### Farah Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Josh Nov 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was able to add a day room booking when we were returning from our safari, rather than spending 8 hours in the airport. The hotel staff was so accommodating to make sure we had everything we wanted even for our short stay. ##### Josh Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Prasad Jan 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worth staying there again Great location. Good staff. Nice pool. ##### Prasad Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Donald Aug 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superb property: design, decor’, comfort, convenience! Superb staff: knowledgeable, helpful, friendly and engaging, always asking what they can do to make the stay more pleasant and complete, attractive and well- dressed ##### Donald Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Lynn May 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff ##### Lynn Stayed 1 night in May 2024 ### 10/10 Excellent #### Shukri Jan 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff, clean and super comfortable place. We will come back again Shukri and Hassan ##### Shukri Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Marivic Rabe Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future. ##### Marivic Rabe Stayed 2 nights in Sep 2025 ### 8/10 Good #### Alan Feb 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff are amazing ##### Alan Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Elizabeth Jul 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service at this hotel was amazing. Everyone went above & beyond. ##### Elizabeth Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Dawn Feb 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around. ##### Dawn Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Vincent Apr 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere. ##### Vincent Stayed 1 night in Apr 2024 ### 10/10 Excellent #### jeffrey Feb 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Property - Excellent Service Spent 2 nights here after our photo safari. Property was immaculately up kept and the staff was unendingly attentive. A great place to relax and unwind after a long week. I plan on returning to Nairobi and will stay here when I return. ##### jeffrey Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Jayne Oct 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely property, excellent art, and design of the building and common areas. Loved the bar and the band. Fabulous pool! This felt like a classic Nairobi style hotel rather than a boring modern western hotel. Stayed for 5 nights and it was truejy a memorable hotel! Hope to stay again. ##### Jayne Stayed 1 night in Oct 2023 ### 10/10 Excellent #### adelaide Oct 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The pool was heated and perfect, lots of outdoor dining. The breakfast buffet was excellent, the ala carte restaurants were fair, my husband was sick after eating prawns at the main dining room. Lacked space to walk outside safely. Too close to downtown but more suited for business travel. ##### adelaide Stayed 4 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Luxury Hotels in Charlevoix](https://www.expedia.ca/Destinations-In-Charlevoix-Luxury-Hotel.0-0-d6058003-tLuxuryHotel.Hotel-Filter-Destinations) > > [Adults Only Resorts & Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Adults-Only-Resorts.0-0-d6023515-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [Hotels in Florida](https://www.expedia.ca/Destinations-In-Florida.d211.Hotel-Destinations) > > [All Inclusive Resorts and Hotels in Turks and Caicos](https://www.expedia.ca/Destinations-In-Turks-And-Caicos-All-Inclusive-Hotel.0-0-d184-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Courtyard by Marriott Halifax Downtown](https://www.expedia.ca/Halifax-Hotels-Courtyard-By-Marriott-Halifax-Downtown.h1639806.Hotel-Information) > > [Hotels in Fredericton](https://www.expedia.ca/Fredericton-Hotels.d3935.Travel-Guide-Hotels) > > [Club Wyndham Bali Hai Villas](https://www.expedia.ca/Princeville-Hotels-Club-Wyndham-Bali-Hai-Villas.h1744108.Hotel-Information) > > [Hotels in Toronto Islands](https://www.expedia.ca/Toronto-Islands-Hotels.d6005603.Travel-Guide-Hotels) > > [Hotels in Medora](https://www.expedia.ca/Medora-Hotels.d132151.Travel-Guide-Hotels) > > [Crowne Plaza Nairobi Airport by IHG](https://www.expedia.ca/Nairobi-Hotels-Crowne-Plaza-Nairobi-Airport.h17595186.Hotel-Information) > > [Grand Traverse Resort And Spa](https://www.expedia.ca/Traverse-City-Hotels-Grand-Traverse-Resort-And-Spa.h23524.Hotel-Information) > > [Algonquin Resort St Andrews by-the-Sea Autograph Collection](https://www.expedia.ca/St-Andrews-Hotels-Algonquin-Resort-St-Andrews-By-The-Sea-Autograph-Collection.h23224.Hotel-Information) > > [Ivey Spencer Leadership Centre](https://www.expedia.ca/London-Hotels-Ivey-Spencer-Leadership-Centre.h428309.Hotel-Information) > > [Tamarind Tree Hotel](https://www.expedia.ca/Nairobi-Hotels-Tamarind-Tree-Hotel.h20610178.Hotel-Information) > > [Cheap Hotels in Canada](https://www.expedia.ca/Destinations-In-Canada-Cheap-Hotels.0-0-d31-tCheapHotels.Hotel-Filter-Destinations) > > [Delta Hotels by Marriott Saskatoon Downtown](https://www.expedia.ca/Saskatoon-Hotels-Delta-Hotels-By-Marriott-Saskatoon-Downtown.h27709.Hotel-Information) > > [The Boma Nairobi](https://www.expedia.ca/Nairobi-Hotels-The-Boma-Nairobi.h5366015.Hotel-Information) > > [Best Western Harvest Inn & Suites](https://www.expedia.ca/Grand-Forks-Hotels-Best-Western-Harvest-Inn-Suites.h19027.Hotel-Information) > > [Sankara Nairobi, Autograph Collection](https://www.expedia.ca/Nairobi-Hotels-Sankara-Nairobi.h6470535.Hotel-Information) > > [Days Inn & Suites by Wyndham Strathmore](https://www.expedia.ca/Calgary-Hotels-Days-Inn-Suites-By-Wyndham-Strathmore.h1710978.Hotel-Information) ### Flights > [Flights from Sidney (YYJ) to Manchester (MAN)](https://www.expedia.ca/lp/flights/yyj/man/victoria-to-manchester) > > [Condor](https://www.expedia.ca/Condor-Flights.cDE.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Dubai (DXB)](https://www.expedia.ca/lp/flights/yyz/dxb/toronto-to-dubai) ### Packages ### General > [Visit Maine](https://www.expedia.ca/Maine.dx221)