Ratings based on 889 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
by A verified traveller fromConnecticut
Nice hotel close to beach!
Posted 25-Sep-2016Our checking was great and easy. Room was very clean and we had a great view of ocean from balcony. We were at 3rd Tower and on 5th floor.
by A verified traveller fromSt.Catharines Ontario
Nice and close to the beach
Posted 11-Sep-2016Hello, there were four of us. 2 adults and 2 kids. we had a great time. The hotel staff were polite and if we needed anything they were extremely helpful.
I loved looking out each morning to the ocean very calming.
The kids had a great time lots of swimming and sandcastle building. The lazy river was great.
If I have anything to say, it's that it's definitely a bit dated and could use some new paint around the pools/hot tubs. Maybe new carpet in the hotel rooms. Great hotel over all.
by A verified traveller fromJersey
Nice location but !!!
Posted 31-Aug-2016the hotel it's outdated but rooms are nice and clean the cleaning staff does a great job, but I had a issue with my last night I decided to extend my stay I called the front desk asked to extend my stay and made the payment over the phone, them next day a guy was in my room saying that my room was already rented to someone else, I called the front desk and the problems began, only 2 house later after everything was solved.
next morning on check out I was asked to pay a balance on the account which was already paid so from 119.84 charge it went to 202.89 which was ridiculous since Expedia was giving me a rate of 122.00.
long story short it was a nightmare to prove that I didn't agreed to pay 202.89 but 119.84 they he'd to find the girl who made the reservation she was off that day like I said a nightmare.
by A verified traveller fromnc
Great beach trip
Posted 29-Aug-2016Would recommend it we will stay here againstaff was very friendly and helpful accommodations were nice
by A verified traveller
Perfect choice with kids
Posted 29-Aug-2016We have a 3 and 6 year old and this was just perfect. The water slides were great they both could ride them. They also had a small kiddie area. Many pool options so not too crowded. Beach was very clean and rooms were always neat. Hotel staff was on their game the whole time. Any time we needed anything they were instantly there. This hotel was towards the south end of the boardwalk and pretty much on the end. We loved the location because we were out of the busy traffic but literally could walk right into the shopping area in about 5 minutes. Also hotel had discount tickets for local events. Would highly recommend this hotel!
by A verified traveller fromF
Great for kids.. rooms little shabby..staff great
Posted 16-Aug-2016Pros:
Kids loved it.. great pool area.. Staff was very nice..
Cons:
Place needs major updating..
by A verified traveller fromMI
Posted 13-Aug-2016
The front desk staff was very rude! They did not seem to want Rogelio you. They were were "just doing their job"
by A verified traveller
Posted 9-Aug-2016
Very good!!!!! I will come back to this Hotel. This is my second time and many more to come.
by A verified traveller
Hotel that was very dated!
Posted 9-Aug-2016Not good - we arrive at the hotel and here comes the Erhlich bug man to the door. Needless to say after ready comments about recent stays and bed bugs. Not going back!!!
by A verified traveller
Bait and switch - not a RESORT
Posted 8-Aug-2016
Pros: location
Cons: Deep clean the premise BLEACH EVERYTHING.. provide training for the staff on customer service and responsiveness. Have standards on guest behavior
There was trash ALL OVER the premise. The pool was filthy and filled with hair. Location was AWESOME. Tried to find alternative hotel up arrival, but everything was booked.
