Ratings based on 743 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
91% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice and cozy

Posted 4-Jan-2016
Had a Wonderful time room was nice and clean staff was very friendly really enjoyed our stay
2 out of 5
by A verified traveller

Besides the view, this hotel was terrible

Posted 3-Jan-2016
When asking for pool towels guest staff didn't have any and the pool was out, they proceeded to tell us to go back to our room to get towels instead of calling laundry because it was inconvenient to them. Hotel staff was very lazy. Hotel is clearly falling apart. Do yourself a favor and stay someplace nicer. Waterside weren't even open as advertised.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fayetteville, NC

Nice ocean front deal!

Posted 29-Dec-2015
The room had spectacular views. Hotel staff was courteous and friendly. The pools were awesome! And it wasn't expensive! Great family experience.
5 out of 5
Recommended
for Families
by Kimberly from Albemarle

Great Family trip!

Posted 1-Oct-2015 on Hotels
Everyone and everything about this stay was perfect. The rooms were great, the staff was beyond excellent. The Bartender outside Jamie was the best! We will be visiting the Crown Reef again!!
5 out of 5
Recommended
for Families
by Thrushundray

This traveller left a rating score only Posted 30-Sep-2015 on Hotels
3 out of 5
Recommended
for Families
by Angela from Shallotte NC

I would stay again

Posted 29-Sep-2015 on Hotels
Front desk could use a hospitality training course, not real friendly. No thank you or enjoy your stay ect. The hotel it self is very confusing it took us over 20 mins. to find the towels for the pool but finally ran into someone that works there. The hotel staff in the towers were very friendly and helpful. Even where you need to check in at was across the street which wasn't noticed till someone told us, you are driving and looking at the hotel not what was across the street even though it said guest check in. Some helpful signs as you are parking would have helped that. The room was pretty clean just looks like it needs a little tlc upgrade. I would stay again the pool and water park area was pretty cool for the kids and adults. They did have a dj on deck the Saturday that we stayed and they were pretty nice.
4 out of 5
Recommended
for Families
by A verified traveller from Goose Creek, SC

Excellent Water activities for Children

Posted 28-Sep-2015
Pros: Water Activities
Cons: Carpet in rooms.
Location: Excellent location and nearby to things to do. Damon's next door is excellent!
The rooms are a little dated but overall clean, with the age of this property. Would stay here again as the water activities are great for children without having to travel to Water park off site.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sumter Sc

Nice hotel with great amenities

Posted 26-Sep-2015
The stay was fantastic. Nice spacious room in a very good location.
3 out of 5
Recommended
for Families
by Michael from Harrisburg NC

What really bugs me . . .

Posted 19-Sep-2015 on Hotels
Great facility for family fun at the water park. The main problem was the roach population. We killed 2 in the room, faced a bunch out in the hall(roof access area) and even encountered them in the lounge outside the restaurant. I can't imagine how someone got married in that very area that day. Just need an exterminator and a few more elevators.
4 out of 5
Recommended
for Families
by Itzel from burlington,nc

Posted 17-Sep-2015 on Hotels
Everything was good,except for the customer service representative of hotels.com said it was a two bedroom , but it wasn't. The slide was great.