Ratings based on 945 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
61% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller fromNorth Carolina

Not worth a penny

Posted 13-Nov-2016
Cons: Repairs and updates are much needed
The room was disgusting, to say the least. The hotel in general is in need of some remodeling and repairs. The hotel furniture was grossly used, the carpet was soaked with water, the kitchen fridge didn't work, and the bathroom had missing fixtures and cracks. To top it off, there was a gaping hole in the wall - great for cockroaches! The front desk points out that you used a third-party to book your reservation, then gets the booking info from a different stack in the back. Makes me wonder if they give the crap rooms to the third-party. I paid $200/night and I can't believe they charge more for these rooms. I will never stay here again and definitely don't recommend it to anyone!
2out of 5
by A verified traveller

Posted 1-Oct-2016
This is an overpriced hotel with very small rooms that are in poor condition. Housekeeping staff was rude in my opinion.
5out of 5
by A verified traveller fromConnecticut

Nice hotel close to beach!

Posted 25-Sep-2016
Our checking was great and easy. Room was very clean and we had a great view of ocean from balcony. We were at 3rd Tower and on 5th floor.
4out of 5
by A verified traveller fromSt.Catharines Ontario

Nice and close to the beach

Posted 11-Sep-2016
Hello, there were four of us. 2 adults and 2 kids. we had a great time. The hotel staff were polite and if we needed anything they were extremely helpful. I loved looking out each morning to the ocean very calming. The kids had a great time lots of swimming and sandcastle building. The lazy river was great. If I have anything to say, it's that it's definitely a bit dated and could use some new paint around the pools/hot tubs. Maybe new carpet in the hotel rooms. Great hotel over all.
5out of 5
by A verified traveller fromSPARTANBURG

Best trip ever

Posted 7-Sep-2016 on Hotels
we had a great time staying at crown reef.The only thing I would have liked would've been more channels to choose from on tv
3out of 5
by A verified traveller fromNY

During Hermine Storm

Posted 6-Sep-2016 on Hotels
We needed a place to crash for one night. This was close and reasonable, however the room was dated, in need of fresh paint and the balcony was covered in bird Sh--.
3out of 5
by A verified traveller fromConcord, NC

Needs a major renovation. Value not worth price!

Posted 6-Sep-2016 on Hotels
We stayed here for the waterpark, which was fine. The hotel itself needs to be majorly renovated or needs a complete rebuild. Rooms are outdated, bathrooms are functional but not very nice. Parking is confusing. Registration is across the street with only two employees to serve a line full of people waiting to check in. The value did not live up to the price. We will not stay here again.
5out of 5
by A verified traveller fromOrlando, FL

Perfect location!

Posted 6-Sep-2016 on Hotels
We had a wonderful stay! The king size bed was comfortable, the room was clean, we utilized the kitchenette, which had everything we needed. We were in the second building right in front of the pool and could see from our balcony the lazy river to the left and the water slide to the right. The beach just steps away was fantastic. Hotel staff were friendly and helpful. No complaints. Will be visiting again.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 6-Sep-2016 on Hotels
5out of 5
by A verified traveller fromHickory

Excellent Place to stay.

Posted 3-Sep-2016 on Hotels
Great place to stay. Good rooms, good atmosphere and things to do. Great staff