Ratings based on 434 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
88% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice........but rooms need updating.

Posted 19-Aug-2015
Pros: Great pools & beach.
Cons: Update rooms
Location: Great location
Rooms are big, we had a queen suite that was great for our family. Having bed room as soon as you walk in made it very loud to sleep at night. You heard lots of hall traffic.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice pool/beach area OLD & WORN DOWN rooma

Posted 18-Aug-2015
My family really enjoyed the pool area, water slides, & beach however the room was very old, very worn down, & our sink & bathrooms had leaks.
5 out of 5
Recommended
for Everyone
by A verified traveller from Lyman SC

Ocean Front

Posted 11-Aug-2015
Pros: Loved that it was ocean front and comfortable!
Location: Not too far from EVERYTHING great at Myrtle Beach!
The weather was great. The view was great. The rooms had been renovated since we last stayed 2 years ago. 6 thumbs up from all 3 of us!
3 out of 5
Recommended
for Everyone
by A verified traveller from ohio

Nice view.

Posted 10-Aug-2015
Nice views, room was ok but the elevators were slow.
2 out of 5
by A verified traveller from OHIO

POOLS & WATER SLIDE ONLY GOOD THINGS

Posted 10-Aug-2015
Pros: POOL/WATER SLIDE /KITCHENETTE IN ROOM/STEPS TO BEACH THE DJ-BELIEVE DJ DAN WAS OUTSTANDING
Cons: THE HOTEL NEEDS A WHOLE REMODEL. EVERYTHING FALLING APART/ELEVATORS NEED ATTENTION /I HAVE NO IDEA WHY BALCONY CARPET WAS ALWAYS SOAKED
Location: CLOSE TO MANY THINGS/SHORT DRIVE/
THE POOLS AND WATER SLIDE WERE THE ONLY GOOD THING ABOUT THIS HOTEL-DIRTY -BALCONY CARPET GREEN MOLDY WITH WATER BUILD UP -BEDS AND PILLOWS UNCOMFORTABLE - IT WAS NICE HAVING A KITCHENETTE THOUGH. THE ELEVATORS WERE SOOO SLOW WE WALKED THE STAIRWELL MOST OF THE TIME -LUCKILY WE WERE ON 2ND FLOOR. COMPLETELY OUTDATED AND ALOT OF DAMAGE TO THE BUILDING. HOLES IN WALLS /AC UNITS MISSING VENTS/CEILING ON BALCONIES OVERLOOKING POOL -HAD MISSING CEILING- INSTEAD OF WHITE YOU SAW BLACK HOLE. VERY SAD...COULD BE A LOVELY HOTEL. RIGHT ON BEACH -BEST VIEW -BUT COMPLETELY UNKEPT-ASIDE FROM THE FACT THAT YOU COULD SLIP ON THE BALCONY BECAUSE OF ALL THE WATER ON THE CARPET. I WISH I COULD RATE THIS HOTEL BETTER BUT THERE WAS NOTHING OTHER THE WHAT I HAVE MENTIONED. MOE -THE MAINTENANCE MAN WAS OUTSTANDING -WE NEEDED HIS SERVICES WHILE THERE AND HE DID A FANTASTIC JOB AND WAS EXTREMELY HELPFUL AND NICE.
2 out of 5
by A verified traveller from atlanta

nice water slide and proximity to the beach

Posted 7-Aug-2015
hotel felt nasty was tricked by pictures the only positive was water slides and being very close the beach. I can understand why these resort have not updated the rooms. There was a tube TV in bedroom with green color. If it wasn't for the water slides, pools and close proximity to the beach I would have bolted. Too much money spent to be in place like that.
3 out of 5
Recommended
for Everyone
by A verified traveller from North Carolina

My experience

Posted 4-Aug-2015
Pros: WATERPARK AND POOLS
Cons: check-in process
I would like to first start out with the check in process which is unorganized and inconvenient. Check in time is 4:00 p.m. and I called earlier to check if I can come in a little earlier which one of the staff I spoke with said you can come in and check-in but if your room is available they will put you in one. So I went by the hotel at 2:00 p.m. and the check-in is at the conference center across the street from the hotel. I checked-in and they said our room wasn't available and they will give me a call by 4:00 p.m. and I will pick up my room key on the second floor at the hotel. It's now 5:00 p.m. and no has yet to call me so I took it upon myself to call and they said my room was available.(mind you I had to call myself) I went to check-in at the hotel and there's a long line just to pick up my room key!! So it's now 6:30 p.m. that we get to enjoy the hotel! Besides the check-in process, the kids had a good time at the water park and staff was nice and professional.
3 out of 5
Recommended
for Everyone
by A verified traveller from H

Posted 3-Aug-2015
Floors are always dirty, mold in bathroom, staff not helpful, concerned or friendly. Service to your room was awful.
3 out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Water amenities nice. Bath-tub very slow draining

Posted 3-Aug-2015
Pros: Pools, Water slides, lazy river, ocean front rooms, mini-fridge and microwave in room, quiet at night, parking okay.
Cons: Mattresses/bedding needs an upgrade! Tub-drains need to work properly! Customer service needs a boost!
Location: Great location! Quiet but near tons of stuff!
Enjoyed the pools and all they had to offer, along with good beach access. Kids very happy with the pool area! However, we always had a hard time finding pool chairs and we had to carry some down from an upper level to use at poolside. Elevator times were okay. Very aggravated with slow-draining bathtub, especially with 4 people needing to shower after a day on the beach! Our room had a mirror in only the bathroom. Would have been nice to have another mirror in the room to aid in getting ready for dinner. To be so large and crowded, hotel was quiet at night and family friendly. Staff was very ... distant. No eye contact, or "how is your stay", or "can I help you" interactions. Went to see what time lunch would be served in the restaurant and the employee in the restaurant replied "Um, sometime around 12 - 12:30" and kept walking. Ice and vending machines were hard to find and hard to find stocked. Seemed they were always empty.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great resort for family

Posted 31-Jul-2015
Had a great time for the two days we were there. The resort had pretty much everything you need without having to leave the resort. The loco gecko was a little expensive.