Ratings based on 834 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
62% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller fromCharleston, SC

Not Impressed for $253 per night

Posted 21-Jul-2016
Pros: Great entertainment for children
Cons: Remove the carpet from public area, it's disgusting. Re-plaster and paint. Remodel the elevators with materials that can handle constant traffic.
Location: Great beach front view. Next to pier and lots of restaurants and activities.
Cheesy reception area, the building needs major maintenance and cleaning. It will be a better maintained hotel for that price next time. Could clearly hear the guests in the next room. Did not want to touch anything in the elevator and other public areas. Nasty!
1out of 5
by A verified traveller

Horrible Accommodations

Posted 18-Jul-2016
The elevators did not work. They were not air conditioned, you had to remember to press up for down and down for up. The hotel's outside and hallways were extremely dirty and beds were very uncomfortable....Please don't be deceived by the pictures posted!
2out of 5
by A verified traveller fromvirginia

Not worth the money

Posted 18-Jul-2016
There was not one day when all the elevators worked. My son got stuck on the elevator I tower one. My wife got stuck on tower two elevator. The rooms were too small and not enough chairs for four people even though the room was for four. There was mold around
1out of 5
by A verified traveller fromNorthern VA

Very Disappointing Stay

Posted 18-Jul-2016
We stayed 2 nights and all of the elevators never worked at the same time. Parking was a debacle. On the morning of our checkout, none of the elevators in Tower 1 were working. We had to take the stairs with all of our bags and about half way down we encountered a large pile of human feces on the wall and floor of the stairwell. ABSOLUTELY DISGUSTING!!!! We had to maneuver around it and the smell was AWFUL!!! WE WILL NEVER STAY HERE AGAIN!
4out of 5
by A verified traveller

Good family place. Kid friendly.

Posted 4-Jul-2016
It was a great place to bring kids! A lot to do with the family! Had a blast! A lot of swim space. 3 pools. A whole bunch of hot tubs and a lady river. 3 water slides. 2 adult and one kiddie. An arcade. A ice cream shop and lounge. Did I mention there's and outside bar and they have activities for the kids?
4out of 5
by A verified traveller

Nice clean and fun!!

Posted 1-Jul-2016
Really nice clean our kids have a lots of fun! Definitely coming back!!
3out of 5
by A verified traveller

Posted 28-Jun-2016
The room could have a little cleaner n smell good but in all my family and I enjoy the beach and view so it was okay
4out of 5
by A verified traveller

Great watersides

Posted 16-Jun-2016
Great family vacation spot. The kids LOVED the water slides. Nice pools and lots of great fun kids activities
5out of 5
by A verified traveller fromMD

Last minute get-a-way

Posted 18-May-2016
Got an Oceanfront room with balcony at a very good rate. The staff was very friendly and helpful. Awesome for the kids to go wild. I recommend the piña colady over the margarita.
1out of 5
by A verified traveller fromnc

Not so nice hotel!

Posted 14-May-2016
The room was filthy, the few dishes they offered were dirty, the coffee maker was broken, the carpet was sticky, the one and only elevator for our tower was broken! The building was very dated, the furniture in our room didn't even match. I would never recommend this hotel.