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Reviews of Loisium Wine & Spa Hotel Champagne

Loisium Wine & Spa Hotel Champagne
1 Allée de la Sapinière, Mutigny, Marne

Reviews

9.4

Exceptional

Rating 10 - Excellent. 108 out of 151 reviews" "
Rating 8 - Good. 34 out of 151 reviews" "
Rating 6 - Okay. 5 out of 151 reviews" "
Rating 4 - Poor. 3 out of 151 reviews" "
Rating 2 - Terrible. 1 out of 151 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic design hotel, recommend the deluxe rooms that have a window seat with a table so you can sit & sip champagne while admiring the view of vineyards! The fluffiest hotel towels & robes we’ve had anywhere in the world! Would recommend visiting some of the smaller champagne houses & La Gare in the countryside & Clos Corbiers were fantastic lunch stops! Also enjoyed dinner at ‘why not’ in Epernay as well as picnic suppers in neighbouring villages to watch the sun go down! Fab stay! Lovely bar staff & Amazing breakfast but get there early if fully booked to avoid the rush! Hope to come back!!
Stayed 2 nights in May 2024

10/10 Excellent

Souabeh H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene country setting overlooking vineyards, made the stay unbelievable highly highly recommend. We will going back in fall.
Stayed 1 night in May 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and well kept. Our room was spacious and looked over vineyards. The dinner and breakfast were superb. Definitely a pricey accommodation but presented the value to justify the expense.
Stayed 1 night in Apr 2024
Response from Brice HUARD.Front Office Manager on Apr 29, 2024
Thank you so much for your kind words.We hope to welcome you back very soon then!Warm & Sparkling regards.

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 1 night in Mar 2024
Response from Brice HUARD.Front Office Manager on Mar 24, 2024
Thank you very much !We are delighted to learn that you had a very pleasant and relaxing stay.Warm & Sparkling regards.

6/10 Okay

Christopher

Stayed 1 night in Feb 2024
Response from Brice HUARD.Front Office Manager on Feb 24, 2024
Thank you very much for your feedback!We will be more than delighted to welcome you back.Sparkling regards.

10/10 Excellent

Hae sook, manhasset

Stayed 1 night in Jan 2024
Response from Brice HUARD.Front Office Manager on Mar 24, 2024
Thank you very much for this 5 !We wish to welcome you back in the future whenever you want plan another visit.Warm and Sparkling regards.

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this hotel was lovely
Everything about this hotel was lovely. Loved the suite overlooking the winery and very nice design. I wish the spa wasn’t fully booked.
Stayed 1 night in Jan 2024
Response from Brice HUARD.Front Office Manager on Feb 4, 2024
Thank you very much for this great feedback!We are delighted to read that you enjoyed your stay with us.Warm regards.

10/10 Excellent

RYAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hospitality and modern facilities.
Stayed 3 nights in Dec 2023
Response from Brice HUARD.Front Office Manager on Feb 4, 2024
Thank you very much for these nice words!We hope to welcome you back very soon.Warm regards.

10/10 Excellent

Alvin, San Juan

Stayed 3 nights in Dec 2023
Response from Brice HUARD.Front Office Manager on Feb 4, 2024
Thank you very much !We hope to see you soon in Champagne!Warm regards

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Brice HUARD.Front Office Manager on Feb 8, 2024
Merci beaucoup pour cette belle note!Dans l'attente de vous recevoir très prochainement lors d'une prochaine escapade.Bien à vous.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Brice HUARD.Front Office Manager on Feb 4, 2024
Thank you very much for your feedback!Warm regards.

8/10 Good

CHUNG LING

Liked: Cleanliness, staff & service, property conditions & facilities
The room we got is next to reception, very noisy and we can hear people walking up and down the stairs. Otherwise, the room was great.
Stayed 1 night in Dec 2023
Response from Brice HUARD.Front Office Manager on Feb 4, 2024
Thnak you very much for your feedback!We are all looking forward to welcoming you back for your next visit.Warm regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Brice HUARD.Front Office Manager on Feb 11, 2024
Thank you very much for this 10 !We will share with the entire Team!Warm regards.

10/10 Excellent

Anand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beautiful hotel, great staff and great room. Clean and nice overall
Response from Brice HUARD.Front Office Manager on Feb 11, 2024
Thank you very much for this great feedback!Warm regards.

10/10 Excellent

Krzysztof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

leila

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay, staff and facilities were great! Dinner was delicious. The lighting in the room was not good, very dark room.
Stayed 4 nights in Sep 2023

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay in the Champagne area. The views are outstanding. The service and food top-notch!
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel
Stayed 2 nights in Aug 2023
Response from The LOISIUM Team on Sep 2, 2023
Dear Guest,Many Thanks for your feedback, we hope having the pleasure to welcome you back very soon.Kindest Regards

10/10 Excellent

Olly

Stayed 1 night in Aug 2023

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a fantastic property to stay at, food in restaurant was amazing. Great pool and bar area. Rooms well done
Stayed 3 nights in Aug 2023
Response from The LOISIUM Team on Aug 25, 2023
Dear Greg,Many thanks for your tremendous feedback, we hope having the pleasure to welcome you back very soon.Kind Regards,

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The LOISIUM Team on Aug 10, 2023
Dear Justin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wonderful
This is one of my favorite places to stay in the region. Modern, clean, unbeatable views, great breakfast. I wish they had more champagnes to offer than the overpriced one they do but that's really just a very minor comment.
Stayed 1 night in Aug 2023
Response from The LOISIUM Team on Aug 10, 2023
Dear Rachel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great food was just ok.
Stayed 1 night in Aug 2023
Response from The LOISIUM Team on Aug 10, 2023
Dear Loretta,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay.
Friendly welcome, all staff were excellent. Beautiful outlook over the vineyards, spa facilities are spotless and not crowded. Restaurant choice was limited to 4 x starter and 4 x mains so we dined elsewhere on the third night, but food quality was great with an extensive wine list.
Stayed 3 nights in Jul 2023
Response from The LOISIUM Team on Aug 7, 2023
Dear Martin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly recommended
Fantastic stay, gorgeous hotel. The restaurant food was excellent. Breakfast had a lot of variety and the views over the vineyard were incredible. Choice of wine, champagne and drinks in the restaurant and in the bar were excellent. Lovely spa, incredibly comfortable, relaxing area and seats gorgeous views again and the pool was heated and fantastic. Would totally recommend and will definitely visit again.
Stayed 2 nights in Jul 2023
Response from The LOISIUM Team on Aug 2, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ultra modern
amazing location in the champagne region surrounded by grape vine rooms and building very modern bathrooms small and an integral part of room on the dark side "eco friendly on lighting"
Stayed 1 night in Jul 2023
Response from The LOISIUM Team on Aug 2, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The LOISIUM Team on Aug 2, 2023
Dear Guest,Thank you for the great review of our hotel!

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend anyone travelling to the Champagne region to stay at Loisium. The hotel, its amenities and the location are great and offer unbeatable value for money.
Stayed 2 nights in Jul 2023
Response from The LOISIUM Team on Aug 2, 2023
Dear Anna,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break
Relatively new hotel, quirky rooms, great food & wine offering. Ideally located to explore the area. Staff were excellent
Stayed 3 nights in Jul 2023
Response from The LOISIUM Team on Aug 2, 2023
Dear Hayden,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Bryant W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay surrounded by vineyards!
The hotel was beautiful architecturally, from the reception to the restaurant and the bar. The room and facilities was very clean. The highlight was the pool, and the Sanarium. Pro tip: there aren't any restaurants nearby unless you drive to the town, so book the hotel restaurants early as it gets booked up quite fast.
Stayed 3 nights in Jul 2023
Response from The LOISIUM Team on Jul 17, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The LOISIUM Team on Jul 17, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic hotel, super clean, friendly staff, comfortable bed, amazing views all around, great pool and spa area. Buffet breakfast is one of the best we ever had and the dinner was exceptional as well. We were upgraded to a balcony room which was great, spent some evenings there enjoying the views of the vineyards with a glass of Champagne!
Stayed 3 nights in Jul 2023
Response from The LOISIUM Team on Jul 17, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The LOISIUM Team on Jul 17, 2023
Dear Ian,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Michal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place. Interesting architecture and sense for details.
Stayed 1 night in Jul 2023
Response from The LOISIUM Team on Jul 9, 2023
Dear Michal,Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Travis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The view from the spa is beautiful. This is such a tranquil and relaxing place, and the restaurant was outstanding too.
Stayed 2 nights in Jul 2023
Response from The LOISIUM Team on Jul 9, 2023
Dear Travis,Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Diana, Mount Laurel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were nervous at first because this hotel was more remote, but when we arrived we were really amazed by where this hotel was situated, with amazing views of the vineyards and the design of the hotel. The hotel staff was very helpful and nice even speaking to us in English. The room was beautiful and clean, and had great views of the vineyard. The dinner and breakfast was delicious. I regret only staying 1 night! I will recommend this hotel to friends and will consider in the future!
Response from The LOISIUM Team on Jul 9, 2023
Dear Diana,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 Poor

Dianne

Stayed 3 nights in Jun 2023
Response from The LOISIUM Team on Jul 9, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel soon!

10/10 Excellent

Hiroshi

Stayed 1 night in Jun 2023
Response from L'Equipe LOISIUM on Jun 20, 2023
Dear Hiroshi,What a wonderful review you offered to our House.We thank you for your nice feedback and we are hoping to welcome you another time as soon as possible.Warm Regards,

8/10 Good

Jade

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is beautiful and set in really nice surroundings with great views. It’s clean, modern and the rooms are a decent size. Facilities were all lovely and the pool and spa were amazing. Lots of friendly staff, in particular the manager on reception was super friendly. There was one particular receiption staff who I found rather rude and we had issues with checking in on time, it seemed others did too. We are at the resturant but didn’t rate the food, the beef was tough and the cod dish was unusual. The bar food looked more appetising. Breakfast was nice and the bar had a good choice of drinks and was nice to sit in.
Response from L'Equipe LOISIUM on Jun 13, 2023
Dear Jade,First of all we thank you for your nice note despite your not so well experience.We sincerely apologize for your non checkin on time and your dinner in our restaurant.We take good note of your points and they are helping us to increase our service.We really hope that we have the great pleasure to welcome you as soon as possible.Kind Regards

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from L'Equipe LOISIUM on Jun 13, 2023
Chère Claire,Quel magnifique retour que vous nous offrez! Merci infiniment pour cela.Nous sommes absolument ravis que vous ayez passé un agréable séjour en notre compagnie et espérons vivement avoir l'occasion de vous accueillir très prochainement.A très bientôt en Champagne!

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from The LOISIUM Team on Jun 4, 2023
Dear Danilo,Many thanks for your note. We hope welcoming you again very soon.Kindest Regards

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All I have to say is ‘WOW’, this is a really special place. The location and facilities make for a relaxing stay, plus the food is superb. Will definitely book again.
Stayed 2 nights in May 2023
Response from The LOISIUM Team on May 22, 2023
Dear Susan,Many thanks for your terrific feedback, we are glad you enjoyed your stay that much. We hope having the pleasure to welcome you back very soon.Sparkling regards,

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in the vineyards in Mutigny, outside Epernay and Äy, this retreat hotel offered kind staff, great food, a beautiful setting and some great Champagne & wine selections!
Stayed 2 nights in Apr 2023
Response from The LOISIUM Team on May 1, 2023
Dear Justin,Many thanks for your tremendous feedback, we are glad you enjoyed your stay with us and we hope having the pleasure to welcome you back shortly.Kindest Regards

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from The LOISIUM Team on Apr 27, 2023
Dear Jenna,Many thanks for that note ! We hope having the pleasure to welcome you back very soon.

8/10 Good

Kurt

Stayed 1 night in Apr 2023
Response from The Loisium Team on Apr 15, 2023
Dear Kurt,Many thanks for your feedback.We hope having the pleasure to welcome you back shortly.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treat yourself!
Beautiful location, wonderful staff and delightful spa. Best hotel I’ve stayed in for years. It’s punchy in the pricing, but worth it. Treat yourself.
Stayed 1 night in Apr 2023
Response from The Loisium Team on Apr 14, 2023
Dear Andy,We would like to thank you for your great review of our hotel ! We hope having the pleasure to welcome you back.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel
The hotel is new and very well built. I loved the modern details. The room was very comfortable and quiet. The shower was nice although the water pressure was a bit lower than I like. It was super convenient to Epernay and the small houses we wanted to explore. The breakfast was really wonderful with amazing views. The only complaint I had was that it was a bit pricey (including the drinks).
Stayed 2 nights in Apr 2023
Response from The Loisium Team on Apr 13, 2023
Dear Rachel,Many thanks for your review of our houtel regarding your stay. We are glad you enjoyed you stay with us and we took good note regarding your remarks.We hope having the pleasure to welcome you back shortly.

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from The Loisium Team on Mar 23, 2023
Dear Madam,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from The Loisium Team on Mar 23, 2023
Dear Sir,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Loisium was perfect. The spa, the team, the restaurant, the breakfast, the bedrooms, the views, the outdoor swimming pool - it was all wonderful. It could not have been more perfect. We also visited Charles Mignon Champagne House - again fully recommended.
Response from The Loisium Team on Mar 15, 2023
Dear Michelle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.