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Mercure Hotel München Altstadt

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Pillowtop beds, free minibar items, in-room safe, desk
Pillowtop beds, free minibar items, in-room safe, desk
Pillowtop beds, free minibar items, in-room safe, desk
Pillowtop beds, free minibar items, in-room safe, desk

Overview of Mercure Hotel München Altstadt

VIP Access
UNESCO Sustainable Travel Pledge

Mercure Hotel München Altstadt

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Hotterstr. 4, Munich, BY, 80331

Explore the area

  • Popular LocationMarienplatz5 min walk
  • Popular LocationViktualienmarkt6 min walk
  • Popular LocationEnglish Garden19 min walk
  • AirportMunich (MUC-Franz Josef Strauss Intl.)39 min drive

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About this area

Munich

Mercure Hotel München Altstadt is located in Munich City Centre, a neighborhood in Munich, and is near a metro station. Viktualienmarkt and Marienplatz are notable landmarks, and travelers looking to shop may want to visit Karlsplatz - Stachus. Looking to enjoy an event or a game? See what's going on at Olympic Stadium or Allianz Arena. Guests love the hotel's location for the sightseeing.
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Map

What's nearby

  • Town Hall of Marienplatz - 5 min walk
  • Rathaus-Glockenspiel - 5 min walk
  • Marienplatz - 5 min walk
  • Viktualienmarkt - 6 min walk
  • English Garden - 19 min walk

Getting around

  • Marienplatz Station - 6 min walk
  • Sendlinger Gate U-Bahn - 8 min walk
  • Munich Airport (MUC) - 39 min drive

About this property

Mercure Hotel München Altstadt

Eco-friendly Munich hotel in Munich City Centre, walk to Marienplatz
A 24-hour business center, a business center, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Mercure Hotel München Altstadt offers 80 accommodations with minibars (stocked with some free items) and safes. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 30 per night; discounts available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels
  • First-run movies
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6 PM must provide a credit card with expiration date to guarantee the reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 13.00 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 13.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Mercure Hotel München Altstadt
Mercure Hotel München
Mercure München Altstadt
Mercure München
Mercure Hotel Munich
Mercure Muenchen Altstadt
Mercure Munchen Altstadt
Mercure Hotel München Altstadt Hotel
Mercure Hotel München Altstadt Munich
Mercure Hotel München Altstadt Hotel Munich

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 335 out of 612 reviews
5 - Excellent 55%
Rating 4 - Good. 239 out of 612 reviews
4 - Good 39%
Rating 3 - Okay. 27 out of 612 reviews
3 - Okay 4%
Rating 2 - Poor. 9 out of 612 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 612 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, clean , spacious air conditioned rooms, elevator, great breakfast included. 10 minute walk to Marienplatz
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms. Great location in the Altstadt, a short walk to the Rathaus. Very good breakfast
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located and staff was very helpful.
Stayed 6 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Mercure is in a fantastic location. It was in the part of the city we wanted to be in and also close to city transportation to get else where. We will be back.
Stayed 4 nights in Jun 2022