Hallway

Reviews of Hotel Amigo

2 out of 5
Hotel Amigo
289, Cadell Road, Shivaji Park, Dadar West, Mumbai, Maharashtra

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 24 reviews" "
Rating 8 - Good. 10 out of 24 reviews" "
Rating 6 - Okay. 6 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were above and beyond helpful with meals, dry cleaning, and recommendations. The breakfast was plentiful and delicious each day. The room was large, modern, clean, and facing away from the noise of the streets. The view was lovely and private. I think we had a much better stay than our travel companions who stayed at another hotel 4 minutes away. I would recommend Hotel Amigo to anyone travelling to Mumbai. Also: loveliest security officer who was always up for a chat upon our daily departure and return. Shout out to him!
Stayed 7 nights in Jan 2024

10/10 Excellent

Dorelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very conveniently located. It good value for money.
Stayed 2 nights in Jan 2023

6/10 Okay

Vipin

Travelled with family
Ok stay
The hotel was overall ok. We spend about 10+ nights here. Staff were very helpful. We weren't always provided the exact room we booked. Booked one king size bed but got two single separate beds most times. I was extremely disappointed with one front desk staff named Aarti. She seemed always upset, never smiles, not polite nor courteous, made me pre paid for future nights stay when I haven't booked this arrangement, told me that room wasn't available for one night in question that I have a confirmation for. I was very disappointed.
Stayed 2 nights in Jan 2023

10/10 Excellent

Niraj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Atul

Liked: Staff & service, amenities, property conditions & facilities
very convenient location
Stayed 1 night in Jun 2022

10/10 Excellent

Vilas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location and comfortable stay.
Hotel Amigo is in heart of Dadar, and also not very far from Mumbai airport. Very convenient to stay. Rooms were clean, and comfortable. It is not far from sea beach on one side and Dadar West station is also not very far. One can take a nice stroll to iconic Shivaji Park or to the sea beach of visit bustling Dadar market.
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Management blamed me for a cheap bathroom wash basin that cracked by itself when I was shaving with running hot water.
Stayed 8 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Very convenient location. Very helpful staff. Check in process was OK. Check out was easy and quick. Breakfast was OK. Timely service response by staff.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
Easy to find by Google maps. Room is clean. TV is small.
Stayed 4 nights in Sep 2018

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable stay
I stayed on the 4th floor main road view room for 3 nights and it was a pleasant experience. Main points are Room is clean and tidy. Wash rooms are good and clean. Plus point is Hotel is located in good decent area, no connectivity issues to other locations, well known bar the ground floor, couple of small decent restaurants. No construction happening around. If you have your own car, you need to park it on the road side, which is not a problem. Rooms have self tea making facilities, for people who prefer early morning bed tea!
Stayed 3 nights in Sep 2017

2/10 Terrible

Neeraj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely appalling hotel
I had made a booking through hotels.com to stay one night here. I received a confirmation email stating the room was "guaranteed and paid for" with evidence that the money had left my account. We arrived at 0100 after a very long day, to be met with a receptionist who stated "no rooms available" and waved me away. After I produced my email confirmation, he continued to try to shoo me out of the door and which point I had to raise my voice and eventually he agreed to wake up his boss. Despite being in the tourism industry, his boss has absolutely no interest in helping us, and insisted that the fault was ours for not 'confirming' the booking - despite having received an email which stated booking was confirmed. He then proceeded to blame hotels.com and that I should take this up with them. The receptionist then decided he would 'he\ us by organising another hotel that was "exactly the same standard" as Amigo. I was told I would be paying for this room, despite having already paid money to hotels.com. I spoke to hotels./com then and there, who informed me that the hotel most definitely HAD been informed of the booking, but as there were no rooms available, they would send me a refund. I was then told by the receptionist that I had to pay the taxi fare to the new hotel. Despite it being their fault!! I ended up calling the police, who after realising I could speak hindi and wouldn't be taken a fool of, advised the receptionist to pay the taxi fare to get me out of his hair.

8/10 Good

Jagdish

Liked: Cleanliness, staff & service, room comfort
Location was good with good view. Helpful staff.

8/10 Good

Ganesh, pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Pleasant
Overall Good stay. Will book again.

4/10 Poor

Ram, South India

Hotel close to all access points and nearby
Not a pleasant stay i can stay. Foods served required much improvement. Air-conditioners not proper. Service i can say OK Billing seems to be high... Expedia ask one amount but the hotel charged for another persons stay!!

6/10 Okay

Nilka, Colombo

Basic and no wifi
While the hotel itself and rooms are clean there was no free WIFI and even when you pay they only allow you to connect to one device

8/10 Good

AMAR, Thane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Policy of charging bottled water not correct.
Location factor ! Intention to meet family friends in area was main reason to select this hotel! Staff should get trained to be courteous towards customers!

6/10 Okay

Clifford, Oregon

Liked: Cleanliness, staff & service
Good inexpensive working class hotel
Good inexpensive working class no frills hotel. Clean, friendly. I would use again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean, nice hotel
This was my second stay there. Read my prior review for in-depth review. Only thing to add new: try to get a room that does not face the road ( a back yard facing room). The rooms facing the road are very noisy, due to the fact that all drivers in Mumbai cannot seem to resist honking their car horn every five seconds. Thousands of cars will pass by your window. The honking horns can be heard in the street facing room, but not in the back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, shame about the wifi.
Clean, neat, everything you need. Could do with having complimentary water and free wifi.

8/10 Good

Sarajay, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel for budget minded
My GF & I stayed there for six days in Aug 2015. This is far longer than the average stay, so I think we got a good opportunity to really experience The Amigo in all aspects. Our room on the 2nd floor was extremely clean. both when we checked in and every day after the staff cleaned it. The hotel staff is a 5-star quality. Very responsive, professional and courteous. The hotel is staffed by a multitude of busboys, desk clerks, restaurant staff and street staff. They will help you cross busy Caddle Road, hail a taxi, bring your shopping bags inside. Whatever you ask. All they require is a small tip and a kind word. The MasalaZone restaurant serves up some delicious Indian food. We dined there nearly every day. On two occasions we were joined by our hosts, who are Mumbai natives. They also rated the food excellent. It also has an excellent cocktail menu and a great bartender. Breakfast, as many have said, was limited, but tasty. I didn't mind having the same every day: omelette and the spicy baked beans with ginger tea (excellent tea). It's near Shavali Park, also near many shopping districts and the university. It has a rather plain exterior and is really nothing super fancy on the inside but it is very clean and we enjoyed our stay there. When I have to return for further dental treatments in the Spring, I will stay there again.

8/10 Good

Verified traveller

Liked: Room comfort

6/10 Okay

Sanne, København

Disliked: Staff & service, property conditions & facilities, room comfort
Middel hotel centralt i Dadar
Hotellet var rent og værelset af ok størrelse. Ikke så meget varmt vand - er man mere end 1, skal man være hurtig. Vi havde et værelse ud mod vejen, og larmen derfra kan høres på værelset. Så er man ikke vant til trafikstøj, kan det være en udfordring at sove. Morgenmad er inkluderet og der er er okay udvalg. Central beliggenhed i Dadar.

6/10 Okay

Tobias, Stockholm

Disliked: Room comfort
Bra budgethotell
Ett enkelt hotell med trevlig och hjälpsam personal. Frukosten som ingick var ok, men ingen höjdare. Wi-fi, som man fick betala extra för, var ganska slött och jag hade inte täckning i hela rummet. Men om du inte ska annat än kolla mail osv så duger det fint.