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Reviews of Dog-friendly studio cabin with deck, kitchenette, & fast WiFi - steps to Acadia

Dog-friendly studio cabin with deck, kitchenette, & fast WiFi - steps to Acadia
Mount Desert, ME

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 3 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

9.0/10

Cleanliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Nice to be away from the crowds
Bed was clean and comfortable. Bathroom was clean. Needs a light over the mirror. Tiny shower, plenty of hot water; well pump short-cycling. Porch smelled musty and porch door sticks. Kitchen was clean, well-lit; one stove burner didn't work; one outlet didnt work; clock didn't work; tiny sink. Dining table needs more light, and ceiling fixture just inside the door flickered constantly. Heater worked well and kept us comfortable. Convenient to Otter Creek Market (seasonal)
Stayed 3 nights in Sep 2023
Response from VrboOwner on Oct 17, 2023
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

6/10 Okay

Verified traveller

Liked: Cleanliness
Cute cabin in Acadia, but just ok.
Cute studio sized cabin basically in Acadia National Park. Would have given this place 4 stars however there were a few drawbacks. The bed mattress is slanted at an odd angle. Not sure if it was due to the frame or the actual mattress, but I kept rolling towards my spouse. With the mattress already being small (double/full size) this makes space a little tight. The entertainment amenities listed a tv/Netflix in the booking, however there was no tv in the cabin. Normally this wouldn’t be a problem since we were visiting Acadia to hike, but we had a very rainy night over our stay and we were planning on doing a movie night, until we realized there was no tv. This property is managed by a national agent called Vacasa, so we contacted Vacasa about the tv and a national agent said they would be in contact with the local host who would then contact us. We never heard anything after this interaction. Although there is a router in the cabin the wifi is spotty at best, so I don’t think we could have streamed Netflix even if there was a tv with streaming capabilities. The biggest reason why I’m downgrading this from a 4 to a 3 star review was due to the exorbitant cleaning fee. This is a studio sized cabin for two guests. The cleaning fee should not cost more than one night’s stay at the cabin. The price advertised is then doubled at checkout due to the cleaning fee.
Stayed 3 nights in May 2023
Response from VrboOwner on Jun 20, 2023
Thank you for taking the time to share your experience. We are happy to hear you like the location of our home, though we apologize for the issues you had with the internet, mattress, and bed. The internet has been checked and is now working well. Our team is working on the issue with the mattress. The WiFi was checked and was functioning properly after the issue was reported. We appreciate you bringing this concern to our attention and allowing us to review it and address it accordingly. We hope you will give us the opportunity to host you again.