Mount Arrowsmith Tours and Activities

I visited this place twice within three months. My first stay was excellent—everything was well organized and comfortable. On my second visit, I brought guests with me, and unfortunately, the experience was very different. Despite informing them in advance and calling to confirm that one room would be for three people, the room we were given was not properly prepared and turned out to be the smallest available. It felt especially frustrating since the booking details had been clearly communicated. In the morning, when I called about breakfast, we were told we could not be accommodated because we had not booked early enough. However, after I went to reception to raise the issue, they acknowledged it was a mistake and that we should not have been turned away. Overall, the situation created unnecessary stress and put me in an awkward position in front of my guests. While I truly liked this place based on my first visit, this experience has made me hesitant to bring guests again.

Clean room, nice staff, the phones didn't work bcuz they are upgrading. AC worked good. Beds are comfy. Overall good. No complementary breakfast though.