Sports facility

Reviews of Mercure Montpellier Centre Comédie

4 out of 5
Mercure Montpellier Centre Comédie
6 Rue de la Spirale, Montpellier, Herault

Reviews

7.2

Good

Rating 10 - Excellent. 69 out of 381 reviews" "
Rating 8 - Good. 174 out of 381 reviews" "
Rating 6 - Okay. 75 out of 381 reviews" "
Rating 4 - Poor. 41 out of 381 reviews" "
Rating 2 - Terrible. 22 out of 381 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The menu in the restaurant had a limited choice but the food at dinner was excellent. The staff were very friendly and helpful.
Stayed 8 nights in Oct 2023

2/10 Terrible

Georg

Stayed 1 night in Sep 2023
Response from LA RECEPTION on Sep 11, 2023
Bonjour,Nous vous remercions d'avoir pris le temps de nous faire un retour concernant votre séjour dans notre établissement.Nous sommes désolés que nos prestations n'aies pas été à la hauteur de vos attentes.Notre établissement va très prochainement subir une totale rénovation afin de satisfaire pleinement notre clientèle.Bien cordialement,

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Twin room was great, nice beds and the bathroom was really nice. Would stay again. All the staff were really amazing and so helpful in particular Yannis.
Stayed 1 night in Aug 2023
Response from LA RECEPTION on Sep 11, 2023
Good morning,We thank you for taking the time to give us feedback regarding your stay in our establishment.We will not fail to share your comment with all our teams who work every day to fully satisfy our customers.We look forward to welcoming you again during your next stay in Montpellier.Best regards,

6/10 Okay

abraham

Liked: Staff & service
Disliked: Amenities
The property is nice, the location is convenient because it is very close to the city center. The down side is that you have to pass by a couple of homeless camps… one which is right outside and they get pretty dirty and have a bunch of dogs. Also we could not lock hot door because there was not a gash on the door for the lock to actually lock… another thing which I know has nothing to do with the hotel was that we had super noisy neighbors who slammed the. Door multiple times, but I am well aware that the hotel has nothing to do with that. The reception staff is great.
Stayed 1 night in Aug 2023
Response from LA RECEPTION on Aug 11, 2023
Good morning ,Thank you for taking the time to provide us with feedback regarding your stay at our establishment.We are sorry for the inconvenience caused but unfortunately concerning the surroundings this is beyond our control and we try to remedy it every day.Our establishment will be completely renovated for a reopening in April 2024.Hoping to welcome you again during your next stay in Montpellier.Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I have stayed at and had very good experiences at Mercure hotels in Argentina and considered the name to represent better quality than I found here.
Stayed 1 night in May 2023
Response from LA RECEPTION on May 27, 2023
Good morning,Thank you for taking the time to provide us with feedback regarding your stay at our establishment.We are sorry that our services did not meet your expectations.Best regards,

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Convenient overnight stay.
The hotel is conveniently situated which was a big plus. It is currently undergoing renovation, which meant that our room had no safe. The room decor was modern but there were no drawers for storage. The staff were excellent in all areas and we had a pleasant dinner in the restaurant.
Stayed 1 night in Oct 2022
Response from LA RECEPTION on Nov 6, 2022
Hello,Thank you for taking the time to provide us with feedback regarding your stay at our establishment.We are delighted to have been able to contribute to the smooth running of your stay, all our teams ensure the satisfaction of our customers every day.Indeed our establishment underwent renovations in order to improve our services.Best regards,

8/10 Good

ZEINAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and I felt safe. Within walking distance of fun stuff. Wish staff could’ve been more helpful (needed extra blanket, got it eventually) overall very lovely and very lovely staff!
Stayed 2 nights in Jul 2022
Response from LA RECEPTION on Aug 20, 2022
Hello,We thank you for taking the time to give us a feedback regarding your stay in our establishment. Satisfying our customers is our priority.Best regards.

8/10 Good

Christian

Stayed 5 nights in Jul 2022
Response from LA RECEPTION on Aug 28, 2022
Bonjour,Nous vous remercions d'avoir pris le temps de nous faire un retour concernant votre séjour dans notre établissement, satisfaire notre clientèle est notre priorité.Bien cordialement,

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

Jean-M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

S.

Business traveller
Disliked: Cleanliness, property conditions & facilities
Mercure Polygone
Old hotel, near shopping but needs a lot of updating.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The room was a bit old but clean and comfortable for 2 nights.
Stayed 2 nights in May 2021

8/10 Good

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
American Businesswoman likes the Mercure
I've stayed in this Mercure many times over the years and it's just fine for a night. It's very close to the center of Montpellier and good shopping, and walking distance to good restaurants. There is a pleasant terrace bar on the first floor, and the breakfast is excellent.The underground parking is also convenient. I will continue to stay here on my business trips to Montpellier.
Stayed 1 night in Sep 2019

4/10 Poor

Gareth

Disliked: Cleanliness, staff & service, property conditions & facilities
Not great for business
Not a great hotel. Did not serve food during the day. Expected to do a business meeting. Had to keep asking for service. Refused to bring iron to room. Generally run down.
Stayed 1 night in Jan 2019

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, room comfort
American Rates Mercure
Business person’s hotel in good location to downtown. Excellent breakfast. Comfortable and clean with underground parking. I’ve stayed there many times over the years on business.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Comfortable enough but not a 4* hotel
I arrived to very friendly reception staff who checked me in. I visited Montpellier in the middle of a heatwave in July so, when my air-conditioning in my (very hot) room did not work, I asked the reception staff if it could be fixed while I was out for a meeting. I returned and nothing had been done but the staff immediately moved me to another room where the airconditioning did work. The rooms were ok, they looked a bit 'tired' and they could have been a little cleaner. I do not think this hotel is up to the standard of other 4* hotels I have stayed at but it was comfortable enough for the one night I was there.
Stayed 1 night in Jul 2018

8/10 Good

Carmine

Liked: Cleanliness, room comfort
Four star hotel that only provided instant coffee? Not appropriate given Nesspresso type machines available. Towels were old, thin, and not absorbant.
Stayed 1 night in May 2018

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Appropriately priced
Hotel rooms were under renovation, so the room selections were limited.
Stayed 8 nights in Aug 2017

4/10 Poor

bobby

Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel... needs to be updated. Stay somewhere else.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient value hotel
Good value and close to Gare, shopping & main square

8/10 Good

sandra, age 51, Montpellier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice.
Clean, smart hotel. Good breakfast choices with friendly staff. 5 min walk to Place Comidie, 10 min walk from airport shuttle bus stop. Enjoyed my stay and would recommend this hotel. train station approx 15min walk and easy to find. Good value hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

gordon shumway, melmac

Liked: Cleanliness
ok stay nothing to rave about
located hidden behind a shopping mall it's a short walk to restaurants n city center though we didn't feel comfortable returning too late in that area. Ok stay. I'd stay somewhere else.

6/10 Okay

Kendall, Chicago

Liked: Cleanliness, staff & service
Average hotel in Montpellier
We had a short overnight stay at Hotel Mercure and it was a fine place to stay, although I'm not sure I'd want to stay for much longer than that. One awesome thing that we loved was that we were able to park right in front of the hotel overnight--it's pay parking normally, but from 18:00 to 9:00 it's free and we arrived just before 18:00. There was also a terrace offering a breakfast and happy hour, which might have been nice, but we weren't able to take advantage of any of that. Other than that everything else was very average--the room had a bit of a smell when we walked in, our room looked out over a seemingly abandoned shopping mall, and the rest of the room seemed to be very cheaply made (hole in the wall by the window, backrest peeling away from the bed, etc.), plus the pretty part of town, the old town) was a good 15 minute walk--not horribly far, but also my super close. Overall, not a stand out hotel, but it was just fine for us on our short stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice Hotel central location
The hotel staff were helpful and the hotel was clean, quiet and comfortable. It was in a great location I'd stay here again

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Scary!
This hotel is OVERRATED! The area where the hotel is a dump! Dirty, lits of homeless people around it, the building is old and dirty Not recommendable whatsoever In France we walk lots, we were afraid of walking out if this hotel

6/10 Okay

Verified traveller

Liked: Staff & service
A nice hotel close to the center Le Corum
If you are looking for a hotel close to Le Corum and the center of the city, place de la Comedie, this is one of the most affordable and clean one. Recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

2/10 Terrible

peter, uk and france

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible hotel near town centre with mad parking
restaurant and bar shut for a staff party with no other facilities

4/10 Poor

Detlef

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Mercure style hotel at all !!
The hotel needs a real overall renovation, which is very obvious. Staff was nice, but the hotel service very poor

10/10 Excellent

Sharon, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
We stayed 1 night in Montpellier on our way to Spain. Getting to the parking lot was not easy, even with directions. The location was great! Walk to City Center and the Tourist Information area. I would stay here again.

8/10 Good

Deanna, Brooklyn NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Very comfortable hotel and conveniently located in a quiet zone 5 min away from all the key areas. We enjoyed our stay very much.

8/10 Good

Dancer

Liked: Cleanliness, staff & service, room comfort
Atending dance workshop
The place location was excellent, as our dance workshop is really right next door. The Wifi was kind of unstable as I cannot get it everywhere in the room.

4/10 Poor

Bashar, Riyadh

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not advisable
Location were good other wise this hotel not worth the money. Air conditions were bad even with changing rooms ...

8/10 Good

John, toronto, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montpellier visit
the hotel was nice enough. Not having a bar fridge or a room safe was a little problematic for us. Staff was very nice and very accomodating

6/10 Okay

salman, netherlands

Disliked: Cleanliness, property conditions & facilities
old rooms
The hotel is in the nice neighbourhood easy to approach it. But the hotel rooms are old and internet is also terrible especially at the higher floors. During our stay we have to shift the room because of water leakage. the staff is ok. Overall the hotel is expensive for the rooms they offer.

8/10 Good

Elizabeth, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel!
Front desk staff was extremely helpful. She provided us with a map on our arrival, and marked which metro lines were out of service, as well as the best way to get to Versailles. This hotel is a short walk from the statute of liberty, and a little farther down the Seine and you're at the Eiffel tower. The metro lines nearby make it easy to get to all the big sites. Room was clean, and windows opened up to a nice view of the street. Neighborhood is nice, and safe. Great little hotel just outside the center!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel
Room wasn't spacious, other than that overall above the average hotel. Staffs were nice, too.

6/10 Okay

Verified traveller

Liked: Staff & service
Not a 4-star hotel
Pros: helpful staff (although some did not speak English), good location, free toiletries, pretty spacious room Cons: no in-room safe (there are safes across the foyer from reception, but in an unlocked room accessible by anyone), room a bit rundown (e.g. ants crawling out of the bathroom cracks next to bathtub often and things peeling on corners), cleaning staff ignored the do not disturb sign, no chair for the desk so inconvenient for people coming here for business

8/10 Good

Andrew H, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern inside
Outside looked worrying but inside was very modern, clean and confortable. Convenient location tucked away behind shopping centre and place de comedie.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Average hotel. Not 4 star worthy I think.
The hotel rooms need a renovation too I think. Pros: reception spoke some English and was patient, location just 5 minutes walk to Place de la Comedie, kettle in room with free tea/coffee, free toiletries, bed pretty comfortable, and room pretty spacious / Cons: NO in-room safe (info on hotels.com site is incorrect), only 8 safes provided across from reception (in a room that's not behind reception and is accessible by anyone), hotel room run-down (had some ants coming out from cracks around the bathtub often and there were a few flies in the hallways), had "do not disturb" sign on door but was disregarded, and no chair for the desk in the room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Well situated hotel in this wonderful City of Nottingham. It's quiet and very close to everything.

10/10 Excellent

Oliver, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice staff
Staff was very professional during 7 day stay. Always accommodating. Breakfast was amazing buffet with french pastry, fresh bread, eggs, bacon, sausage, freshly squeezed juices, french cheeses, fruit salad, cereals. I had asked for a top floor quiet room and that's what I got. Overall very happy. Location is right next to a mall and within minutes of the "place de la comedie" with restaurants, opera and theater. There is a light rail right there allowing you to go anywhere without ever needing a car. For outside city traveling I got a car and was pleasantly surprised to see that hotel has its own gated section in underground parking. Noone can walk or drive in the parking as it's fully closed.

8/10 Good

Santana, New York, New York

Liked: Staff & service
Disliked: Property conditions & facilities
City Centered Mercure
The hotel was in a great location, you literally had the city behind the hotel, yet it was quiet in the area.. The hotel looked like it had purchased an old building then just put the Mercure name on it.. a renovation should b done soon.. staff was great, very helpful.. the room seemed old (like I said about the renovation) I would only recommend this hotel because of it's location..

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Address on hotels.com is not address of entrance to hotel. Entrance to parking under hotel is an adventure. Check hotel for directions not gps