Search Apart Hotels in Monticello

"Check in process was horrible. The guy at the front desk wasn’t friendly or welcoming. We were traveling together and one of the guest with me had to change their room 3 times. The lady the next day was very nice and helpful I didn’t get her name tho. If you have a room upstairs you can’t walk normal you have to tip toe or you will get a call on your cell because there wasn’t a phone in the room but they will say it’s a noise disturbance. So I had to tell my 4 year old not to walk to the bathroom so we won’t get a call. Good thing McDonald’s was walking distance. I would stay again but will definitely request a downstairs if it’s available. "

"Very pleased with the quick check in, friendly staff, and the cleanliness of the room and amenities included. Quiet despite being right off the highway. I would recommend!"

"The hotel was nice and clean. Conveniently located near the casino and restaurants."

"Check-in person was not friendly and not helpful. Breakfast was sub standard."

"I was charged $150 deposit 5 times. "

"I have been wanting to stay at this hotel for a while and it did not disappoint. Our stay was absolutely wonderful! The staff is fantastic, the beds and room are comfortable, and the free continental breakfast is simple but delicious. My only issue was seeing some of the ceiling issues around the sprinkler heads and some water damage near the shower. These were all minimal compared to everything else. We will definitely stay here again!"

"Staff was professional and extremely helpful. The front desk attendant was warm and welcoming when we arrived. Someone from Housekeeping was nearby and greeted us also. We really enjoyed breakfast the next morning. Great variety of food, hot items, clean dining area. Friendly attendant there also, asked if we needed anything. Checkout was easy. Morning attendants were pleasant and professional, thanked us for staying and wished us safe travel. This is a great property and we will stay here again."

"Very pleasant staff great customer.seevice. I.would rate from her again only directly from now on."

"Staff were absolutely amazing and super welcoming."