Title: Krystal Urban Monterrey - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Urban Monterrey Family-friendly hotel with a casino and a fitness center ![Internet](https://images.trvl-media.com/lodging/1000000/470000/463100/463087/370c4cce.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Internet](https://images.trvl-media.com/lodging/1000000/470000/463100/463087/315a80a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Internet](https://images.trvl-media.com/lodging/1000000/470000/463100/463087/24bf9637.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Internet](https://images.trvl-media.com/lodging/1000000/470000/463100/463087/583a357d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Internet](https://images.trvl-media.com/lodging/1000000/470000/463100/463087/064bdcc4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hilton Garden Inn Monterrey provides a practical base in the city with thoughtful amenities for both business and leisure travelers. Guests can work out in the well-maintained gym, take a swim in the indoor pool, or arrange a car rental without leaving the property. 7.8 Good ## Popular amenities - Pool - Room service - Breakfast available - Gym - Laundry - Business services ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=463087&PinnedHotelID=463087&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=463087&PinnedHotelID=463087&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=463087&PinnedHotelID=463087&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=463087&PinnedHotelID=463087&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=463087&PinnedHotelID=463087&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=463087&PinnedHotelID=463087&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=463087&PinnedHotelID=463087&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=463087&PinnedHotelID=463087&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1400000/1397000/1396933/96a3277a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Safi Royal Luxury Valle San Pedro Garza García - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 2,183 reviews CA $179 CA $213 total includes taxes & fees Nov 18 - Nov 19 [](https://www.expedia.ca/Monterrey-Hotels-Safi-Royal-Luxury-Valle.h1396933.Hotel-Information?chkin=2025-11-18&chkout=2025-11-19&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=dbe327e7-1177-47da-a4a4-6875c01a1436&top_cur=CAD) Ad ![BBQ/picnic area](https://images.trvl-media.com/lodging/79000000/78510000/78502200/78502130/f9ee1852.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt House Monterrey Valle-san Pedro Valle Oriente - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMonterrey-Hotels-Hilton-Garden-Inn-Monterrey.h463087.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMonterrey-Hotels-Hilton-Garden-Inn-Monterrey.h463087.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.66971%2C-100.37594&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cqlk_9VO4giU1wzEGX7EUeRPaJc=) Boulevard Antonio L Rodriguez No. 1880 Pte, Monterrey, NLE, 64650 #### What's nearby - Spainish Consulate - 3 min walk - 0.3 km - Plaza San Pedro Mall - 15 min walk - 1.3 km - Galerias Monterrey - 4 min drive - 3.1 km - Plaza Fiesta San Agustin - 10 min drive - 7.2 km - Macroplaza - 12 min drive - 8.7 km #### Getting around - Edison Station - 6 min drive - General Mariano Escobedo Intl. Airport (MTY) - 37 min drive #### Restaurants - ‪TOPGOLF - ‬15 min walk - ‪Corner Deli - ‬4 min drive - ‪Starbucks - ‬4 min drive - ‪Taquería La Capital - ‬12 min walk - ‪Carl's Jr. - ‬19 min walk ## About this property ### Krystal Urban Monterrey Family-friendly hotel near Macroplaza Take advantage of a casino, a bowling alley, and a terrace at Krystal Urban Monterrey. Guests can also expect to find an arcade/game room, dry cleaning/laundry services and car rentals on site. Additional perks include: - An indoor pool - Breakfast (surcharge), tennis courts, and babysitting (surcharge) - Free newspapers, a front-desk safe, and an elevator - A gift shop, 1 meeting room, and luggage storage Room features All 150 rooms include comforts such as high-speed internet and room service. Other amenities include: - Coffee/tea makers and phones ## Similar properties ![Breakfast area](https://images.trvl-media.com/lodging/1000000/20000/11200/11145/875d3a35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antaris Cintermex Monterrey Centro - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 2,807 reviews CA $88 CA $105 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=11145&PinnedHotelID=11145&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Mexican cuisine ](https://images.trvl-media.com/lodging/29000000/28970000/28963200/28963105/8535e7bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Monterrey Valle Del Valle - Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 435 reviews CA $265 CA $315 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=28963105&PinnedHotelID=28963105&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: High-speed internet - Available in some public areas: Free internet ### Food and drink - Breakfast available for a fee ### Restaurants on site - The Great American Girl ### Things to do - Arcade/game room - Bowling alley - Casino - Gym - Indoor pool - Tennis ### Family friendly - Arcade/game room - Babysitting (surcharge) - Bowling alley - Indoor pool ### Conveniences - Free newspapers in lobby - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service ### Business services - Business center - Meeting room ### Outdoors - Picnic area - Terrace ### Accessibility - Elevator ### More - 5 floors - Designated smoking areas ## Room amenities ### Bathroom - Towels provided ### Food and drink - Coffee/tea maker - Room service ### More - Phone ## Policies ### Check-in Check-in time starts at 3 PM ### Check-out Check-out before 1 PM ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### Property is also known as Hilton Garden Inn Hotel Monterrey Hilton Garden Inn Monterrey Hilton Garden Inn Monterrey Hotel Hilton Monterrey Hilton Garden Monterrey Hilton Garden Inn Monterrey Airport Mexico/Apodaca Hilton Garn Monterrey MexicoA Hilton Monterrey Monterrey Hilton Garden Inn Monterrey Hotel Hilton Garden Inn Monterrey Monterrey Hilton Garden Inn Monterrey Hotel Monterrey Hilton Garden Inn Monterrey Airport Mexico/apodaca ## Frequently asked questions ### Does Krystal Urban Monterrey have a pool? > Yes, this property has an indoor pool. ### What time is check-in at Krystal Urban Monterrey? > Check-in begins at 3 PM. ### What time is check-out at Krystal Urban Monterrey? > Check-out is at 1 PM. ### Where is Krystal Urban Monterrey located? > This family-friendly Monterrey hotel is within 1 mi (2 km) of Spainish Consulate, Plaza San Pedro Mall, and Topgolf Monterrey. Galerias Monterrey and Paseo San Pedro are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Krystal Urban Monterrey Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 128 8 - Good 146 6 - Okay 81 4 - Poor 31 2 - Terrible 20 ### 7.8/10 Cleanliness ### 8.2/10 Staff & service ### 7.4/10 Property conditions & facilities ### 10/10 Excellent #### Verified traveller Jun 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente servicio El personal pendiente de las necesidades del husped, todos muy amables, yo viajé con mi esposo y mi beba de un año y la carne para mi beba me la prepararon al gusto como la solicité sin ningún pero. Ambiente agradable, la cuna para mi nena en perfectas condiciones, la cama super rica todo muy limpio. Suficiente lugar de estacionamiento ##### Verified traveller Stayed 1 night in Jun 2018 ### 10/10 Excellent #### Verified traveller Jun 24, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente servicio personal muy atento habitaciones agradables ##### Verified traveller Stayed 1 night in Jun 2018 ### 8/10 Good #### Jesús Enrique Jun 18, 2018 Liked: Cleanliness, staff & service, room comfort Excelente el personal, habitación limpia, área de gimnasio deficiente, poco equipo, en mal estado, deberían tener un gimnasio de acuerdo a la calidad de Hilton ##### Jesús Enrique Stayed 1 night in Jun 2018 ### 8/10 Good #### Ana Ma Jun 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable Very comfortable, clean and quiet ##### Ana Ma Stayed 1 night in Jun 2018 ### 6/10 Okay #### Paty, Saltillo Jun 10, 2018 Liked: Cleanliness, room comfort Disliked: Staff & service No funcionaban las tarjetas llaves para entrar a la habitación... Tuve que pedir 3 veces las toallas porque la hanitacion mo tenía. Fue el servicio porque en realidad el hotel esta comodo. ##### Paty Stayed 1 night in Jun 2018 ### 8/10 Good #### Jose, Laredo tx May 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family stay Very good expirience good staff upon arrival ##### Jose Stayed 1 night in May 2018 ### 6/10 Okay #### Alejandra May 21, 2018 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Falta de mantenimiento y cambio de mobiliario Se ve que no le han dado mantenimiento en general al Hotel, el estacionamiento huele mucho a drenaje y la cama muy incomoda, tenía un hundimiento desagradable ##### Alejandra Stayed 2 nights in May 2018 ### 10/10 Excellent #### Vicente May 6, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bien ##### Vicente ### 8/10 Good #### Verified traveller May 2, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No encontraban la reserva Tardaron un poco en encontrar la reserva, además de que había solicitado dos camas y nos dijeron que sólo les quedaban habitaciones con una cama king size, a pesar de que tenían nuestra reserva con las especificaciones. Por lo demás, un muy buen trato por parte del personal. ##### Verified traveller Stayed 2 nights in Apr 2018 ### 8/10 Good #### Molo May 2, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel muy comodo El hotel esta perfecto, el unico "problema" es que no hay muchas opciones cerca de restaurantes, tiendas, cafe etc al menos no para llegar caminando. ##### Molo Stayed 1 night in Apr 2018 ### 8/10 Good #### Msanchez Apr 26, 2018 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Buen cuarto La cama es cómoda y en general la habitación es muy buena, tiene lámpara, plancha y burro, una cafetera y tazas. Sin embargo, el baño no es lo mejor, los acabados están mal hechos, había agujeros en la pared de otras instalaciones y se ve que no lo limpian a conciencia. ##### Msanchez Stayed 2 nights in Apr 2018 ### 10/10 Excellent #### Damien Apr 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 100% recomendable Elegi este hotel porque iba a trabajar en el Corporativo Santa Maria, entonces es muy practico porque queda a 2 minutos caminando. Y ademas el hotel es muy bueno y confortable. ##### Damien ### 10/10 Excellent #### NESTOR FABIAN Apr 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy acogedor El hotel en general muy cómodo y placentero, en la zona hay pocos lugares a donde ir en los alrededores, según donde reserves te pueden incluir desayuno bufete o no, no pudimos conectarnos al WIFI. ##### NESTOR FABIAN ### 8/10 Good #### Raul Apr 24, 2018 Liked: Staff & service, property conditions & facilities, room comfort Lugar agradable, justo lo que se encesita para un viaje rapido. ##### Raul ### 6/10 Okay #### Verified traveller Apr 24, 2018 Liked: Room comfort En general un hotel sencillo y bueno, solo que hace falta restaurante en un mayor horario ##### Verified traveller Stayed 3 nights in Apr 2018 ### 4/10 Poor #### ORLANDO R Apr 23, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Sucio y decuidado El cuarto aunque amplio, se ve mal mantenido, el baño bastante feo y los edredones de las camas sucios. ##### ORLANDO R ### 10/10 Excellent #### jose, torreon Apr 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### excelente Habitación limpia y cómoda. Sólo tuve problema con uno de los seguros de la puerta y el control de la televisión. Fuera de eso , el personal del hotel en la gerencia y restaurant fueron muy atentos, amables y serviciales. todo excelente. ##### jose Stayed 1 night in Apr 2018 ### 8/10 Good #### Ricardo Apr 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bien! Esta muy agradable, no es lujoso pero no lanpasaras nada mal ##### Ricardo ### 10/10 Excellent #### Verified traveller Apr 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities Todo excelente. Las toallas estaban como guardadas y la cama medio dura. A veces se ocupa. Pero todo lo demas excelente ##### Verified traveller Stayed 2 nights in Apr 2018 ### 10/10 Excellent #### Juan T Apr 16, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort muy buna estancia ##### Juan T ### 10/10 Excellent #### Verified traveller Apr 16, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort TODO EXCELENTE MUY LIMPIO, BUENAS INSTALACIONES, MUY CÓMODO ##### Verified traveller Stayed 1 night in Apr 2018 ### 10/10 Excellent #### Oscar Apr 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel and service The hotel is not new but it's very comfortable and clean; the rooms are spacious, the personnel it's friendly and kind. I like this hotel a lot. The only thing that has some opportunities is the parking lot, the spaces are small. ##### Oscar ### 8/10 Good #### Verified traveller Apr 11, 2018 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Hotel en zona segura El colchon de la cama tiene un pozo!!! Es viejicimo Es una cama muy incomoda para dormir ##### Verified traveller Stayed 2 nights in Apr 2018 ### 8/10 Good #### Verified traveller Apr 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lo sucedido en mi estancia El Día que estuve en el Hotel Como 2 horas no tuvieron agua, creo que deberían de tener una solución inmediato para esos detalles ##### Verified traveller Stayed 1 night in Apr 2018 ### 6/10 Okay #### Marcela Apr 6, 2018 Liked: Staff & service Disliked: Cleanliness El personal del hotel es excelente, siempre dispuestos a ayudar y de muy buen modo! La limpieza deja mucho que desear. ##### Marcela ## Expedia's Latest Trends ### Hotels > [Hotel Riu Santa Fe - All Inclusive](https://www.expedia.ca/Los-Cabos-Hotels-Riu-Santa-Fe-All-Inclusive.h1775300.Hotel-Information) > > [Travelodge by Wyndham Sudbury](https://www.expedia.ca/Sudbury-Hotels-Travelodge-By-Wyndham-Sudbury.h19351.Hotel-Information) > > [Marble Lake Lodge](https://www.expedia.ca/North-Frontenac-Hotels-Marble-Lake-Lodge.h14848499.Hotel-Information) > > [Travelodge by Wyndham Hope](https://www.expedia.ca/Chilliwack-Hotels-Travelodge-By-Wyndham-Hope.h41324.Hotel-Information) > > [Hotels near Oslo Central Station](https://www.expedia.ca/Oslo-Central-Station-Hotels.d6022666.Travel-Guide-Hotels) > > [Cheap Hotels in Tofino](https://www.expedia.ca/Tofino-Hotels-Cheap-Hotels.0-0-d6094955-tCheapHotels.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Singapore](https://www.expedia.ca/Singapore-Hotels-All-Inclusive-Hotel.0-0-d3168-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotel Vincci EverEden](https://www.expedia.ca/Athens-Hotels-EverEden-Beach-Resort-Hotel.h663369.Hotel-Information) > > [Marriott Puerto Vallarta Resort & Spa](https://www.expedia.ca/Puerto-Vallarta-Hotels-Marriott-Puerto-Vallarta-Resort-Spa.h26471.Hotel-Information) > > [Hampton Inn by Hilton Brampton Toronto](https://www.expedia.ca/Toronto-Hotels-Hampton-Inn-By-Hilton-Brampton-Toronto.h5406597.Hotel-Information) > > [Fairways Hotel on the Mountain](https://www.expedia.ca/Victoria-Hotels-Fairways-Hotel-On-The-Mountain.h46008141.Hotel-Information) ### Flights > [Flights from Montreal (YUL) to Cordoba (COR)](https://www.expedia.ca/lp/flights/yul/cor/montreal-to-cordoba) > > [Flights from Delhi (DEL) to London (LHR)](https://www.expedia.ca/lp/flights/del/lhr/delhi-to-london) > > [Flights from Toronto (YYZ) to Jakarta (CGK)](https://www.expedia.ca/lp/flights/yyz/cgk/toronto-to-jakarta) > > [Flights from Dieppe (YQM) to New Brunswick (ZBF)](https://www.expedia.ca/lp/flights/yqm/zbf/moncton-to-bathurst) > > [Flights from Guatemala City (GUA) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/gua/yyz/guatemala-city-to-toronto) > > [Flights from Fort McMurray (YMM) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/ymm/yyz/fort-mcmurray-to-toronto) > > [Flights from Kelowna (YLW) to Houston (HOU)](https://www.expedia.ca/lp/flights/ylw/hou/kelowna-to-houston) > > [Flights from Hamilton (YHM) to St. John's (YYT)](https://www.expedia.ca/lp/flights/yhm/yyt/hamilton-to-st-johns) ### Cars > [Car rentals in Fort Lauderdale](https://www.expedia.ca/Car-Rentals-In-Fort-Lauderdale.d601750.Car-Rental-Guide) ### Activities > [Things to do in St. Lucia](https://www.expedia.ca/Things-To-Do-In-St-Lucia.d168.Travel-Guide-Activities) > > [Things to do in Miramar Beach](https://www.expedia.ca/Things-To-Do-In-Miramar-Beach.d6034995.Travel-Guide-Activities) > > [Things to do in Atlantic City](https://www.expedia.ca/Things-To-Do-In-Atlantic-City.d602179.Travel-Guide-Activities) ### Packages > [Hawaii Island Vacations](https://www.expedia.ca/Hawaii-Island.d180074.Destination-Travel-Guides) > > [Cape Breton Highlands National Park](https://www.expedia.ca/Cape-Breton-Highlands-National-Park-Cape-Breton-Highlands-National-Park.d6089486.Vacation-Attraction) ### General > [Visit Kiribati](https://www.expedia.ca/Kiribati.dx93)