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Thank you for choosing to stay at My Place Hotel in Shakopee, MN, and for taking the time to share your experience with us. We are delighted to hear that you found your stay to be clean, quiet, and comfortable.Providing a clean and comfortable environment for our guests is our top priority, and we are thrilled that we were able to meet your expectations during your time with us. Your feedback serves as a great encouragement to our team, and we truly appreciate your kind words.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there is anything else we can do to make your next visit even more memorable, please do not hesitate to let us know.Thank you once again for your positive feedback, and we look forward to seeing you again soon at My Place Hotel.
Dear Kevin,I hope this message finds you well. I wanted to personally reach out to you regarding your recent stay at My Place in Shakopee, MN.First and foremost, please accept my sincerest apologies for the disappointment and inconvenience you experienced upon checking in. It deeply saddens me to hear that the cleanliness of your room did not meet our high standards, and that you encountered rude behavior from our staff.Ensuring a clean and welcoming environment for our guests is our top priority, and I am truly sorry that we fell short of meeting your expectations in this regard. Additionally, our staff should always provide courteous and helpful service, and I regret that we failed to deliver on this during your stay.Your feedback is invaluable to us, and I assure you that we take it very seriously. I have personally addressed these concerns with our housekeeping and front desk teams to ensure that appropriate measures are taken to prevent similar occurrences in the future.Please know that this is not reflective of the level of service we strive to provide, and I am committed to making things right for you. If there is anything else I can do to address your concerns or if you would like to discuss your experience further, please do not hesitate to contact me directly at [your contact information].Once again, I apologize for the inconvenience and frustration this may have caused you. We value your patronage and hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,My Place Team
Nice hotel for the money. Need better water pressure in the showers
carlotta
Stayed 2 nights in Mar 2024
Response from MP on Mar 25, 2024
Dear Carlotta,Thank you for choosing to stay at My Place in Shakopee, MN and for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be a good value for your money.We appreciate your comments regarding the water pressure in the showers. Providing a comfortable and enjoyable stay for our guests is our top priority, and your feedback helps us identify areas for improvement.Rest assured, we have alerted our maintenance team to address the water pressure issue promptly. Your satisfaction is important to us, and we will strive to ensure that your next stay exceeds your expectations.Thank you again for your valuable feedback, and we look forward to welcoming you back for an even more enjoyable experience in the future.Warm regards,My Place Shakopee, MN Management Team
Good value for a nice hotel.I just wish that they would supply dishes and cutlery for the kitchen.
Barbara
Stayed 2 nights in Mar 2024
Response from MP on Mar 19, 2024
Dear Barbara,Thank you for taking the time to share your feedback with us following your recent stay at My Place in Shakopee, MN. We appreciate your input and apologize for any inconvenience caused by our kitchen amenities not meeting your expectations.At My Place, we strive to provide a comfortable and convenient stay for all our guests. While our rooms are equipped with kitchenettes, we understand that our offerings may not align with every guest's needs and preferences. We regret any inconvenience this may have caused during your stay.Your feedback is important to us, and we will certainly take your suggestion into consideration as we continue to evaluate and enhance our amenities and services. If there are any other ways we can improve your experience or if you have any further concerns, please do not hesitate to reach out to us directly.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,My Place Team
Thank you for taking the time to share your feedback with us regarding your recent stay at My Place Hotel in Shakopee, MN. We sincerely apologize for any inconvenience or misunderstanding you experienced during your time with us.Your satisfaction is of the utmost importance to us, and we regret that we fell short of meeting your expectations during your stay. We appreciate you bringing these issues to our attention, as it allows us to address them and improve the overall experience for our guests.Please know that your feedback is invaluable to us, and we are committed to taking the necessary steps to ensure that similar issues do not occur in the future. We truly value your patronage and hope to have the opportunity to welcome you back for a much-improved stay.If there's anything else we can do to address your concerns or if you have any further feedback to share, please don't hesitate to contact us directly. We appreciate your understanding and look forward to the opportunity to serve you better in the future.Warm regards,
Thank you for taking the time to leave such a positive review of your recent stay at My Place in Shakopee, MN! We are thrilled to hear that you had an enjoyable experience with us.Our team takes great pride in providing exceptional hospitality and ensuring that our guests feel comfortable and well taken care of during their time with us. It's wonderful to know that we succeeded in making your stay memorable.We truly appreciate your kind words and your recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another fantastic stay.Warm regards,My Place Shakopee Management Team
Nice clean rooms. Would highly recommend especially for longer stays, as room had full size fridge and electric stove top.
Michael
Stayed 1 night in Feb 2024
Response from DJ on Feb 23, 2024
Thank you for taking the time to leave such a positive review of your recent stay at My Place in Shakopee, MN! We are thrilled to hear that you had an enjoyable experience with us.Our team takes great pride in providing exceptional hospitality and ensuring that our guests feel comfortable and well taken care of during their time with us. It's wonderful to know that we succeeded in making your stay memorable.We truly appreciate your kind words and your recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another fantastic stay.Warm regards,My Place Shakopee Management Team
When we first went to our assigned room, our card unlocked the door to an already occupied room. The front desk person changed our room for us but it was very weird. Then we received a phone call the next day, after we had checked out and turned in cards, asking why our stuff was still in the room. I had to tell her that we were placed in a different room.
Verified traveller
Stayed 1 night in Feb 2024
Response from DJ on Feb 23, 2024
Thank you for taking the time to provide us with your feedback regarding your recent stay at My Place Hotel in Shakopee, MN. We truly value the opportunity to improve based on our guests' experiences.We apologize for the mix-up and any inconvenience it may have caused during your stay. Please know that we have recently brought in new staff members and are actively working to address any issues that may arise. It's important to us that all our guests have a comfortable and enjoyable experience, and we're committed to ensuring that your next stay exceeds your expectations.We appreciate your understanding and patience as we navigate through this transition period. If there's anything specific you'd like to discuss or if there are any further concerns you'd like to address, please don't hesitate to reach out to us directly.We hope to have the opportunity to welcome you back in the future and provide you with the excellent service and hospitality that you deserve.Warm regards,My Place Hotel Shakopee Management Team
Thank you for taking the time to leave such a positive review of your recent stay at My Place in Shakopee, MN! We are thrilled to hear that you had an enjoyable experience with us.Our team takes great pride in providing exceptional hospitality and ensuring that our guests feel comfortable and well taken care of during their time with us. It's wonderful to know that we succeeded in making your stay memorable.We truly appreciate your kind words. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another fantastic stay.Warm regards,My Place Shakopee Management Team
Cuarto 409 nos encontramos con plaga de cucaracha pequeñas...
Ricardo
Stayed 1 night in Feb 2024
Response from My Place Team on Feb 13, 2024
Gracias por estar con nosotros. Nos disculpamos por cualquier problema que esto pueda haberle causado y queremos que sepa que hemos investigado esto y tomado todas las medidas necesarias para garantizar que se haya solucionado el problema. Esperamos que se quede con nosotros la próxima vez que esté en la zona.
Dear Lou Ann & Gary,Thank you for taking the time to leave such a positive review of your recent stay at My Place in Shakopee, MN! We are thrilled to hear that you had an enjoyable experience with us.Our team takes great pride in providing exceptional hospitality and ensuring that our guests feel comfortable and well taken care of during their time with us. It's wonderful to know that we succeeded in making your stay memorable.We truly appreciate your kind words. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another fantastic stay.Warm regards,My Place Shakopee Management Team
Dear Markham,Thank you for taking the time to leave such a positive review of your recent stay at My Place in Shakopee, MN! We are thrilled to hear that you had an enjoyable experience with us.Our team takes great pride in providing exceptional hospitality and ensuring that our guests feel comfortable and well taken care of during their time with us. It's wonderful to know that we succeeded in making your stay memorable.We truly appreciate your kind words. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another fantastic stay.Warm regards,My Place Shakopee Management Team
Room was clean. Bed was comfortable. Located near many restaurants, entertainment, etc. Staff was friendly
Diane
Stayed 2 nights in Jan 2024
Response from De Johnson on Jan 31, 2024
Dear Diane,Thank you for taking the time to leave such a positive review of your recent stay at My Place in Shakopee, MN! We are thrilled to hear that you had an enjoyable experience with us.Our team takes great pride in providing exceptional hospitality and ensuring that our guests feel comfortable and well taken care of during their time with us. It's wonderful to know that we succeeded in making your stay memorable.We truly appreciate your kind words. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another fantastic stay.Warm regards,My Place Shakopee Management Team
We are glad to see you enjoyed your stay. a clean comfortable room brought to you with top tier customer service is what we strive for. We ahope you travel safe, we'll catch you next time!
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!
6/10 Okay
NEIL, DEERFIELD
Travelled with group
Jan 6, 2024
NEIL
Stayed 1 night in Dec 2023
Response from My Place Shakopee on Jan 13, 2024
We are glad to hear you enjoyed your stay. A clean, and comfortable room. Brought to you with top tier customer service is what we strive for. Thank you for choosing My Place Shakopee. We hope you travel safe and we will catch you next time!
Stayed here on new years eve! Saved hundreds vs mystic lake hotel! Mystic wanted $600, I paid like $120! To stay here. Staff was great! Room was super nice! Nice beds and loved the kitchen area! Thanks for a great stay!
Brian
Stayed 1 night in Dec 2023
Response from My Place Shakopee on Jan 10, 2024
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!
10/10 Excellent
Richard
Jan 6, 2024
Richard
Stayed 1 night in Jan 2024
Response from My Place Shakopee on Jan 10, 2024
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!
Check in was very quick and simple. We had never stayed here so we were surprised to find our room contained a full fridge and stove top. The property was very clean, open parking lot, McDonald's and the Muddy Cow for dining are literally a 1 minute walk. Mystic lake casino is a 6 min drive away. Nearest highway is 169
sharena
Stayed 1 night in Dec 2023
Response from My place Shakopee on Jan 10, 2024
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!
Great location, very clean, nice green space for walking dogs.
Mary
Stayed 2 nights in Nov 2023
Response from Sherry S on Nov 27, 2023
Thank you so much for the great review!
10/10 Excellent
Kwanteh
Nov 19, 2023
Kwanteh
Stayed 1 night in Nov 2023
Response from My Place Shakopee on Jan 10, 2024
Thank you for choosing My Place Shakopee! We are glad to see you enjoyed your stay. A clean comfortable room brought to you with top tier customer service is what we strive for! We hope you have are traveling safe and we'll catch you next time!
We attended a concert at nearby Mystic Lake Casino, which was an easy, one-turn, few-minutes drive down the road. The hotel couldn't have been more convenient. Nice and clean, too, and the beds were comfy. Had a great night. Thanks!