The staff took very good care of us—we had a wonderful time, and felt the hotel was clean, food was delicious and we always feel very safe there. The ice machine was down on the 11th floor, and although we mentioned it to many employees, nothing was fixed during the two nights we were there. But that was our only issue while there, but just thought as an FYI, you’d want to know. Overall through, great stay, and I gave you 5 stars. Thank you!