Lobby sitting area

Reviews of Holiday Inn Express Minneapolis/Coon Rapids/Blaine, an IHG Hotel

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 145 out of 262 reviews" "
Rating 8 - Good. 75 out of 262 reviews" "
Rating 6 - Okay. 28 out of 262 reviews" "
Rating 4 - Poor. 9 out of 262 reviews" "
Rating 2 - Terrible. 5 out of 262 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vasphine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Faheem Amini, CHA on May 15, 2024
Dear Vasphine,Thank you for taking the time to rate your experience with us! We're thrilled to hear that you had a wonderful stay and awarded us a perfect score. Providing exceptional service and a comfortable environment for our guests is our top priority, and we're delighted that we could meet your expectations.We look forward to welcoming you back to our beautiful hotel in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff are wonderful! I highly recommend!
Stayed 1 night in May 2024
Response from Faheem Amini, CHA on May 6, 2024
Dear James,Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a wonderful experience with us. We look forward to welcoming you back on your next visit!

10/10 Excellent

Elva

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, service was excellent and the breakfast was also excellent. Would stay here again.
Stayed 1 night in Apr 2024
Response from Faheem Amini, CHA on Apr 17, 2024
Dear Elva,Thank you so much for taking the time to provide feedback on your recent stay! We're thrilled to hear that you found our property clean, enjoyed excellent service, and relished our breakfast offerings. Your satisfaction is our priority, and we're delighted to know that we met your expectations. We look forward to welcoming you back on your next visit. If there's anything specific you'd like to see improved or any additional feedback you have, please feel free to let us know. Your input is invaluable to us. Safe travels until we have the pleasure of hosting you again!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Faheem on Mar 31, 2024
Dear Eric,Thank you for taking the time to provide us with your feedback and for rating your experience with us 5 out of 5. We are thrilled to hear that you had such a positive stay with us.Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations during your time with us. We truly appreciate your support and your kind rating.We look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Victor, Clive

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hot breakfast. Bacon, pancakes, sausage, two types of omelets. Friendly staff. Quiet location, convenient off the freeway. Pool and hot tub.
Stayed 1 night in Feb 2024
Response from Faheem on Feb 26, 2024
Dear Victor,Thank you so much for taking the time to provide feedback on your recent experience with us! We're thrilled to hear that you enjoyed our hot breakfast offerings, including bacon, pancakes, sausage, and omelets. It's fantastic to know that our staff provided friendly service and that you found our location convenient and quiet, just off the freeway. We're delighted that you were able to take advantage of our pool and hot tub as well. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit! If there's anything else we can do to enhance your stay, please don't hesitate to let us know.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Faheem on Feb 26, 2024
Dear Leah,Thank you so much for taking the time to complete our survey and for giving us a perfect 10/10 score! Your feedback is incredibly valuable to us, and we're thrilled to hear that you had such a positive experience.We strive to deliver exceptional service and exceed our customers' expectations, and it's always encouraging to know when we've succeeded. Your satisfaction is our top priority, and we're committed to maintaining the high standards that you've come to expect from us.If you have any further feedback or suggestions for how we can continue to improve, please don't hesitate to reach out. We're here to listen and to ensure that your future experiences with us are just as outstanding.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. We got the king suite and it was nice for a weekend getaway . I wish the hot tub was bigger it seats 5 but it was still a great stay
Stayed 2 nights in Jan 2024
Response from Faheem on Jan 25, 2024
Dear Samantha,Thank you for sharing your feedback with us! We're thrilled to hear that you had a great stay and enjoyed the king suite for your weekend getaway. Your satisfaction is our priority, and we appreciate you choosing our hotel for your stay.We've noted your feedback about the hot tub size, and we appreciate your input. We're always looking for ways to enhance our guests' experience, and your comments are valuable in that regard.If there's anything specific you'd like us to improve or if you have any other preferences for your next visit, please feel free to let us know. We look forward to the opportunity to welcome you back for another wonderful stay.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Faheem on Jan 8, 2024
Dear Jessica,Thank you so much for taking the time to provide us with a perfect 10/10 rating! We truly appreciate your feedback and are delighted to hear that your experience met or exceeded your expectations.Our team works hard to ensure our guests have a positive and enjoyable stay, and it's rewarding to know that our efforts have resonated with you. If there are specific aspects of your visit that stood out or any particular team member you would like to commend, we would love to hear more.We value your choice to stay with us and look forward to welcoming you back for another exceptional experience in the future.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Faheem on Jan 8, 2024
Dear Ronald,Thank you so much for taking the time to provide us with a perfect 10/10 rating! We are delighted to hear that your experience with us met or exceeded your expectations.Your feedback is greatly appreciated, and it motivates our team to continue delivering exceptional service. If there are specific aspects of your stay that stood out or if there's anything else you'd like to share, please feel free to let us know.We look forward to the opportunity of welcoming you back in the future and providing another outstanding experience. Thank you for choosing us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was SO friendly and accommodating. I was there for a family emergency and because I didn’t know when I’d be able to leave they really went above and beyond to make sure I had a place to stay. The staff was the reason I stayed, the cleanliness and all other accommodations were just the cherries on top.
Stayed 1 night in Dec 2023
Response from Faheem on Dec 18, 2023
Dear guest,Thank you so much for taking the time to share your feedback with us. We are truly touched by your kind words and are grateful that you chose to stay with us during such a challenging time.It's wonderful to hear that our staff was able to provide you with the support and care you needed during your family emergency. We take pride in our team's dedication to going above and beyond to ensure our guests' comfort and well-being. Your appreciation means a lot to us.Maintaining a clean and comfortable environment is of utmost importance to us, and we are delighted that you found our accommodations to be to your satisfaction.Please know that our doors are always open for you, and we hope to have the opportunity to serve you again under happier circumstances.If you have any further feedback or if there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know.Wishing you and your family a Happy Holidays.

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly service from front seat when I checked in. & the fresh fruit that was out was a nice touch!
Stayed 1 night in Dec 2023
Response from Faheem on Dec 5, 2023
Dear Debbie,Thank you for taking the time to provide us with your feedback! We're delighted to hear that you enjoyed the friendly service from our front desk team during check-in. We take great pride in creating a warm and welcoming atmosphere for our guests.We're also pleased that you appreciated the fresh fruit we offer as part of our amenities. We believe in providing healthy and refreshing options to enhance our guests' experience.Your positive comments are appreciated, motivating us to continue providing excellent service. If you have any more feedback or suggestions in the future, please don't hesitate to share them with us. We look forward to serving you again in the future!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Faheem on Dec 5, 2023
Dear Roger,Thank you so much for taking the time to complete our survey and for giving us a perfect 5/5 rating! We're thrilled to hear about your positive experience, and we greatly appreciate your support.Your feedback is invaluable to us, as it helps us understand what we're doing right and how we can continue to exceed your expectations. We're dedicated to providing excellent service, and your satisfaction is our top priority.If you have any further comments or suggestions, or if there's anything else we can do to enhance your experience in the future, please feel free to reach out. We're here to serve you and look forward to welcoming you back soon!

10/10 Excellent

Jonathan Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very convieniently located and easy parking. Clean and spacious rooms.
Stayed 3 nights in Oct 2023
Response from Faheem on Nov 13, 2023
Dear Johnathan Nelson,Thank you so much for taking the time to provide your feedback on your recent stay with us. We greatly appreciate your kind words and are delighted to hear that you had a positive experience at our establishment.Our team takes pride in delivering excellent service, and it's always rewarding to know that our efforts have made your stay enjoyable. Your compliments about our friendly and helpful staff, convenient location, easy parking, and clean, spacious rooms mean a lot to us.If you ever have any more feedback or if there's anything specific you loved about your stay or any areas where we can improve, please don't hesitate to let us know. We're committed to continually enhancing our guests' experiences.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future. If you have any further questions or need assistance with anything else, please feel free to reach out.

10/10 Excellent

Ariel, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Faheem on Nov 13, 2023
Dear Ariel,Thank you so much for your positive feedback! We're thrilled to hear that you had such a great experience during your stay with us! Providing exceptional service and comfort to our guests is always our top priority, and it's wonderful to know that we met your expectations.We look forward to welcoming you back in the future. If you have any questions or need assistance with anything else, please don't hesitate to reach out.

10/10 Excellent

Aliya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likes how the staff was friendly and patient.
Stayed 3 nights in Oct 2023
Response from Faheem on Nov 2, 2023
Dear Aliya,Thank you for taking the time to share your feedback with us. We greatly appreciate your positive comments about your recent experience.We're delighted to hear that you found our staff to be friendly and patient. Providing excellent customer service is one of our top priorities, and it's always rewarding to hear when our team members have made a positive impact on our guests' stays.Your feedback is valuable to us, and it serves as a great source of motivation for our team. If you have any additional comments or suggestions to help us improve further, please feel free to share them.Once again, thank you for choosing us, and we look forward to serving you again in the future.

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2023
Response from Faheem on Oct 16, 2023
Dear Jonathan,Thank you for taking the time to complete our survey. We appreciate your rating of 5/5!Thank you for choosing to stay with us, and we look forward to welcoming you back.

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back!
When we come back to visit family and friends, this will be our hotel of choice. The staff were incredibly friendly, food was very good and the rooms are very clean.
Stayed 4 nights in Sep 2023
Response from Faheem on Sep 25, 2023
Dear Valerie,Thank you so much for taking the time to provide us with your valuable feedback. We're absolutely thrilled to hear that you had such a positive experience during your recent stay at our hotel.It's wonderful to know that our staff made you feel welcome and that you found them incredibly friendly. Our team takes pride in delivering exceptional service, and your kind words are truly appreciated.We're delighted that you enjoyed the food at our hotel. Our breakfast attendants work hard to create delicious and memorable dining experiences, and we're delighted to see that it paid off during your visit.Maintaining clean and comfortable rooms is a top priority for us, and we're glad to hear that your room met your expectations in terms of cleanliness.We can't wait to welcome you back when you visit family and friends in the future. Please don't hesitate to reach out if you have any specific requests or preferences for your next stay. We're committed to making your future visits even more enjoyable.

10/10 Excellent

Dina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and quiet and staff was very nice.
Stayed 2 nights in Sep 2023
Response from Faheem on Sep 12, 2023
Thank you for taking the time to provide feedback on your recent stay at our hotel. We truly appreciate your valuable input and are delighted to hear that you found your experience positive.We are particularly pleased to learn that you found our hotel clean and quiet. Our dedicated housekeeping team works tirelessly to maintain a high standard of cleanliness, and we're thrilled to hear that it met your expectations. Additionally, we understand the importance of a peaceful environment for a comfortable stay, and it's great to know that our efforts to provide a tranquil atmosphere were successful.Thank you once again for choosing our beautiful property, and we look forward to welcoming you back!

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very friendly check-in. Room very clean. Cute touches on towels and toilet paper with bows. Nice touch and cute. Good variety of breakfast items.
Stayed 1 night in Sep 2023
Response from Faheem on Sep 5, 2023
Dear Renee,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your stay and appreciated the friendly check-in experience. We're glad you found your room to be very clean and liked the cute touches we added to the towels and toilet paper – we believe it's the little details that make a difference. It's also great to know that you enjoyed the variety of breakfast items we offer.Your positive comments motivate us to continue providing exceptional experiences for our guests. We look forward to welcoming you back in the future for another memorable stay. If you have any further suggestions or feedback, please feel free to share – we're always striving to enhance our services based on guest input. Thank you once again for choosing to stay with us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return customer — comfy stay
All was very comfortable, breakfast was decent and overall good experience
Stayed 3 nights in Aug 2023
Response from Faheem on Sep 4, 2023
Dear Valued guest,Thank you for taking the time to provide feedback on your experience with us! We're delighted to hear that you found your stay comfortable and that you enjoyed the breakfast. Your positive comments mean a lot to us, and we're thrilled that you had an overall good experience. If there are any specific aspects you feel we excelled in or areas where you think we could improve, please don't hesitate to let us know. We look forward to welcoming you back in the future and providing you with another enjoyable stay.

10/10 Excellent

Maralee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back at this hotel, everything about it was wonderful!
Stayed 1 night in Aug 2023
Response from Faheem on Aug 22, 2023
Dear Maralee,Thank you for your fantastic feedback! We're thrilled to hear that you had a wonderful experience during your stay at our hotel. We can't wait to welcome you back for another memorable visit. If you ever need assistance or have any special requests, please don't hesitate to reach out. Your continued support means a lot to us, and we look forward to providing you with another exceptional stay in the future!

10/10 Excellent

Jacob

Stayed 1 night in Jul 2023
Response from Faheem on Sep 4, 2023
Dear Jacob,Thank you for taking the time to provide feedback on your experience with us! We look forward to welcoming you back in the future and providing you with another enjoyable stay. We look forward to welcoming you back in the future and providing you with another enjoyable stay.

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond to make sure your stay is great. I needed to store my luggage after checkout as had a day planned in Minneapolis. They held my luggage until I left for the airport. Again, hotel was nice and the staff was excellent.
Stayed 1 night in Jul 2023
Response from Mari Mauritz on Jul 30, 2023
Jamie,Thank you for your kind words. We are happy that we were able to accommodate you and store your luggage as it was one less thing for you to worry about.Please come back and stay with us!Mari MauritzFront Office ManagerHoliday Inn Express & Suites

10/10 Excellent

Devin

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Very friendly staff. Clean. Perfect for large groups.
Stayed 5 nights in Jul 2023
Response from Faheem on Jul 27, 2023
Thank you for taking the time to provide feedback on your recent experience with us. We sincerely appreciate your kind words and are delighted to hear that you found our staff to be friendly and our establishment clean.We take great pride in creating a welcoming environment for all our guests, and it's heartening to know that our efforts have made a positive impact on your visit. Your mention of our suitability for large groups is also greatly appreciated, as we strive to accommodate all our guests' needs to the best of our abilities.We value your feedback and hope to have the pleasure of hosting you and your group again in the future. If there is anything specific you would like to see improved or any additional comments you would like to share, please don't hesitate to reach out.Once again, thank you for choosing our establishment, and we look forward to serving you again soon.

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so incredibly nice! After getting denied a room elsewhere it was a breathe of fresh air to be treated so well.
Stayed 2 nights in Jun 2023
Response from Faheem on Jun 28, 2023
Dear Erin,Thank you for your feedback regarding the staff at our hotel. We greatly appreciate your kind words and are delighted to hear that our team provided you with exceptional service. It is our utmost priority to ensure that all guests feel welcomed and well taken care of. We understand that encountering a previous denial can be frustrating, and we're glad we could turn your experience around. We will make sure to recognize our staff for their outstanding hospitality. We hope to have the opportunity to welcome you back in the future for another enjoyable stay!

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 2 nights, the hotel was very clean. The staff was very friendly, quick and easy check in. A full hot breakfast every morning was great! Will definitely be staying there again as we travel that way often.
Stayed 2 nights in Jun 2023
Response from Faheem on Jun 17, 2023
Thank you for sharing your feedback about your recent stay at our hotel. We greatly appreciate your time and valuable input.We are delighted to hear that you found our hotel to be very clean. Our team takes great pride in maintaining a clean and comfortable environment for our guests, and it's wonderful to know that our efforts were noticed and appreciated.It's also fantastic to hear that our staff provided you with friendly and efficient service during check-in. We strive to make the check-in process quick and easy, ensuring that you can start enjoying your stay without any hassles.We're glad you enjoyed our full hot breakfast each morning. We believe that a satisfying breakfast is an essential part of a great stay, and we're thrilled that it met your expectations.We truly value your loyalty and appreciate your intention to stay with us again. We look forward to welcoming you back on your future travels through the area. If there's anything else we can assist you with, please feel free to let us know.

10/10 Excellent

Peter, thunder bay

Stayed 2 nights in May 2023
Response from Faheem on Jun 17, 2023
Dear Peter,Thank you so much for taking the time to complete our survey and for giving us a perfect 5-star rating! We truly appreciate your feedback and are thrilled to hear about your excellent experience with us.

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rom was clean and the staff were all very friendly.
Stayed 1 night in May 2023
Response from Faheem on May 10, 2023
Thank you for your feedback on the room and the staff. It's great to hear that you found the environment clean and the staff members friendly. Maintaining cleanliness is essential in creating a pleasant and comfortable customer experience, and friendly staff can significantly contribute to positive interactions and customer satisfaction. We appreciate your input and strive to consistently provide a clean and welcoming environment for all our visitors!!

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the breakfast. Room was clean.
Stayed 1 night in May 2023
Response from Faheem on May 9, 2023
Thank you for your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our breakfast and found the room to be clean. Providing a positive guest experience is our top priority, and we are pleased that we were able to meet your expectations in these aspects. Your satisfaction is important to us, and we look forward to welcoming you back in the future for another excellent stay!

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Faheem on May 10, 2023
Thanks for your excellent review! We appreciate theRecognition. We hope to have the opportunity to welcomeYou back again in the future!

10/10 Excellent

Sandeep

Stayed 10 nights in Feb 2023
Response from AGM on Mar 11, 2023
Thank you for choosing to stay with people who genuinely care! We are the best because of our great guests! I am thrilled we could leave a lasting impression on you, and look forward to your return. After all, we are anticipating another amazing stay on the way. Stay well, stay blessed! Ciao for now:)

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this hotel and stay at it when we are in Mpls as it’s close to family. The staff is super friendly. The rooms are very clean and it has a nice breakfast.
Stayed 1 night in Jan 2023
Response from AGM on Jan 23, 2023
Your expressions of approval and appreciation had a powerful presence and infinitely made our day! Thank you for taking the time to leave us a review! We hope we may continue to merit your treasured business. Hope your day is as amazing as your survey:)

10/10 Excellent

BRADLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from AGM on Dec 27, 2022
I am elated we left a lasting impression on you! Thank you for allowing us this lovely opportunity to serve you. I hope we continue to merit your business, and look forward to another great stay on the way. Have a blessed day:)

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed for one night looking for a place to spend the night this hotel did fulfill that requirement
Stayed 1 night in Dec 2022
Response from AGM on Dec 15, 2022
Greetings and salutations, we embrace your feedback and appreciate your support! On behalf of our Holiday Inn Express family, we are expounding our sincerest appreciation for your business this year and myriad more to come. This opportune moment was a humbling experience and we are forever indebted to you! If there’s anything we can do to better assist you, please don’t hesitate to reach out! We are here to help and happy to oblige.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good experience.
Stayed 1 night in Oct 2022
Response from AGM on Oct 21, 2022
Our Gratitude knows no Bound. Despite difficult obstacles, we will continue to persevere with a smile! We promise to keep the momentum going on our quest to maintain that #1 position. We concur, we are the best because of our amazing guests! We couldn’t do it without you, so thank you.

10/10 Excellent

jennifer

Stayed 2 nights in Sep 2022
Response from AGM on Oct 6, 2022
With ingenuity and determination, we will continue to prevail. Thank you for your amazing review, we couldn’t do it without you. We hope you won't be a stranger for long and will come back to visit us again soon! We look forward to serving you again, anticipating another lovely stay on the way.

10/10 Excellent

Gregory, Hampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Sep 2022
Response from AGM on Oct 21, 2022
Thank you for contributing to our vast array of positive surveys! Providing exemplary service and transcending the expectations of our valued visitors is one of our specialties. So, thank you for reaching out and sharing your experience with us. We are eternally grateful for your patronage and hope we may continue to merit it. Hope your day is as super as your survey. Stay Blessed!

10/10 Excellent

Travis

Liked: Cleanliness
Stayed 2 nights in Sep 2022

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The HIE here is very clean with a very hospital staff! The pool is very small if you want to get in some laps.
Stayed 1 night in Aug 2022
Response from AGM on Sep 29, 2022
Thank you for staying with people who genuinely care. We look forward to your return, anticipating another memorable stay on the way. Take care and have a blessed day!

10/10 Excellent

tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge, comfortable room, great staff
Staff was super friendly, always pleasant very happy to help. Breakfast was pretty good, I liked that they had to-go boxes and bags available. The room was HUGE! We got the king suite and it was very large. The room has blackout shades. The parking was never a problem. I’d definitely would stay here again.
Stayed 2 nights in Jul 2022
Response from AGM on Jul 17, 2022
Thank you for the terrific review! We couldn’t do it without you: A special Thank you! Dear Happy Guest, I am thrilled your time spent with us was so delightful! We endeavor to go above-and-beyond mediocre service! We strive to satisfy, going that extra mile, because we genuinely care! Thank you for making memories with us. We look forward to serving you again soon.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To close to hwy 10 and noisy all night
Stayed 1 night in Jun 2022
Response from AGM on Jun 20, 2022
Thank you for sharing your recent experience with us! We sincerely apologize about the shortcomings you encountered at our establishment! We hope the high way noise will not deter your decision to stay with us for future events. We hope to have a second chance to redeem ourselves! Because we anticipate another great stay on the way. Have a blessed day!

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
Always a super clean, inviting, friendly, and comfortable stay! Absolutely love the decor and accommodations as well as the staff. EXCELLENT place to stay!
Stayed 1 night in May 2022
Response from AGM on May 18, 2022
We understand the physical attributes are a nice touch, and refined renovations add to the cozy ambiance. However, our Affable yet attentive Staff is the true attraction! Thank you for your amazing comments through Expedia! I appreciate your recognition towards my diligent staff. Our whole team is dedicated to serving you! Thank you for giving us a great purpose. It’s so gratifying to hear our pride and dedication shines through everything we do!

10/10 Excellent

Saleh, Appleton

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flexible and friendly staff. Clean rooms. I would recommend it.
Stayed 1 night in May 2022
Response from AGM on May 18, 2022
Thanks for allowing us this amazing opportunity to accommodate you while in our vicinity! I am happy to hear you had a pleasant experience! We feel honored for this chance to make fond memories and leave a lasting impression. We concur in order to be successful we need you, so thank you! We appreciate your charming comments and myriad blessings that inspire us along the way. My entire staff loved serving you as much as you enjoyed being-catered to.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from AGM on May 18, 2022
Thank you for your outstanding rating. We could not do it without you. Hope your day is as amazing as your survey:)

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
This is hotel was clean and they cleaned the rooms daily which is change for these Ovid times . The staff friendly and helpful. I would stay here again and would recommend to a friend.
Stayed 5 nights in Apr 2022
Response from AGM on May 18, 2022
Thank you for the expressions of approval, that are clearly essential to our success! It is incredibly gratifying, when our service transcends our guest's expectations! We take great pride in our work! We do so by assimilating our Guest's feedback into daily activities! This deters monotonous routines or regularities. We cultivate newly discovered passion and dedication into every Interaction! Making every Guest Experience Unique. Thank you for giving us a purpose!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from AGM on May 18, 2022
Our Gratitude knows no Bound. Your insight inspired us to persevere through these challenging times with a smile! We are on top of the World knowing your stay was nothing short of AMAZING. Thanks again for contributing to our slew of amazing reviews! We hope to see you again soon:)

10/10 Excellent

Laverne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice check in. Room was clean. Overall, it was very nice experience.
Stayed 1 night in Mar 2022
Response from AGM on May 18, 2022
Thank you for making our day and contributing to our vast array of positive surveys! Your opinion matters and means the world to us. Therefore making words powerless when expressing our gratitude! We take great pride in our work, It's gratifying to hear this pride is exuded through our Service. Thanks again for your compelling recognition! It's an amazing feeling when my team transcends the expectations of our valued guests.

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME hotel; BETTER than home!!
From the first footstep in the door til the last footstep out, EVERYTHING was PERFECT! What a clean, fresh, welcoming hotel. Friendly, efficient and accommodating staff, SUPER CLEAN facilities, EXCELLENT room accommodations and totally clean and welcoming; WE WILL BE staying here again as we frequent this area AND will also look for Holiday Inn hotels wherever we travel-ALL DUE to our STAY at this fabulous hotel! 100% PLEASED! Could not rate this hotel high enough!! HIGHLY recommend; you WILL NOT REGRET staying here!
Stayed 2 nights in Mar 2022