Standard Room, 2 Queen Beds

Reviews of Baymont by Wyndham Midland Airport

2.5 out of 5
Baymont by Wyndham Midland Airport
3312 Fortress Drive, Midland, TX

Reviews

7.4

Good

Rating 10 - Excellent. 315 out of 1002 reviews" "
Rating 8 - Good. 329 out of 1002 reviews" "
Rating 6 - Okay. 173 out of 1002 reviews" "
Rating 4 - Poor. 102 out of 1002 reviews" "
Rating 2 - Terrible. 83 out of 1002 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heinrich, Aylmer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from there airport. Our business suite was very nice. Friendly service.
Stayed 1 night in May 2024
Response from rg on May 11, 2024
Dear HeinrichThank you for reviewing our hotel. We appreciate the positive feedback. We hope to see you soon.

6/10 Okay

Catarina

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Manager on May 10, 2024
Hello Catarina, We appreciate you taking the time to share your experience with us. Please feel free to reach out to us directly with any additional feedback you may have. We hope to welcome you back in the future for an improved stay.

10/10 Excellent

Stacey, Winnemucca

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so grateful for this hotel , staff is amazing then I got stuck here due to airline delays and they picked me back up at the airport put me back in my room it was wonderful,I would definitely stay here again. !!!! Rosa was such a great help to me Thank you
Stayed 1 night in Apr 2024
Response from rg on Apr 29, 2024
Dear StaceyThank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our staff friendly and helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night in April 2024 after coming in from a late flight (8pm). I called the shuttle and they came to the airport within a few minutes. I had no issues checking in. I was given a room on the third floor. The bed was clean and comfy. The bathroom was a little dated but still clean. I had the breakfast n the morning and it was pretty good. I enjoyed the waffles the most. I was able to get a ride back to the airport after breakfast to pick up my rental car. No issues with this place. I would stay here again.
Stayed 1 night in Apr 2024
Response from rg on Apr 22, 2024
Dear JenniferWe appreciate your positive feedback and are glad you enjoyed our clean facilities and excellent customer service. Our hardworking and polite staff strive to provide a memorable experience for all guests. It's great to hear that you found our breakfast to be good and readily available during your stay! We hope to serve you in the near future.

6/10 Okay

jordan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from rg on Apr 18, 2024
Dear JordanThank you for taking the time to rate our hotel. We appreciate it. We hope that you find a hotel to your liking in the near future.

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and amazing Clean , great customer service The staff is hard working and polite... Breakfast is good and available...
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello Kimberly,We appreciate your positive feedback and are glad you enjoyed our clean facilities and excellent customer service. Our hardworking and polite staff strive to provide a memorable experience for all guests. It's great to hear that you found our breakfast to be good and readily available during your stay!

8/10 Good

Elwyn

Liked: Cleanliness, staff & service, property conditions & facilities
close to the airport wasn' there very long so didn't have much time for proper evaluation
Stayed 1 night in Mar 2024
Response from Manager on Apr 3, 2024
Hello Elwyn,We appreciate you choosing our hotel for your stay near the airport. Should your travels bring you back to the area, we hope you can spend more time with us to fully experience all we have to offer. Thank you for taking the time to share your feedback with us.

4/10 Poor

Wesley

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from rg on Mar 9, 2024
Dear WesleyThank you for taking the time to rate our hotel. We apologize for any inconvenience you experienced. We hope that you find a hotel to your liking in the near future.

10/10 Excellent

Beth

Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Beth,We are delighted to hear that you had an exceptional stay at our hotel! Our team looks forward to welcoming you back for another outstanding experience soon.

10/10 Excellent

Deborah

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Deborah,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon..

8/10 Good

Denise

Stayed 1 night in Jan 2024
Response from Manager on Mar 2, 2024
Hello Denise,We are delighted you enjoyed your stay! Please feel free to reach out to us with any feedback you may have so we can continue to improve our services.

2/10 Terrible

Melinda

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from rg on Feb 29, 2024
Dear MelindaThank you for taking the time to rate our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope that you are able to find a hotel to your liking in the near future.

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Feb 9, 2024
Hello Frederick,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 Excellent

manuel

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello manuel,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

10/10 Excellent

Rhonda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Rhonda,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding our convenient location near the airport. We understand that proximity to the airport is important for our guests and strive to provide a comfortable stay throughout their visit. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Feb 2024
Response from Manager on Feb 2, 2024
Hello Juan,Thank you for choosing to stay with us! We're delighted to hear that you had a positive experience during your time at our hotel. We hope to have the pleasure of welcoming you back again in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from rg on Jan 31, 2024
Dear AnonymousThank you for taking the time to tell us about your experience at Baymont by Wyndham Midland Airport. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

10/10 Excellent

Terry O.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from rg on Jan 29, 2024
Dear TerryThank you for taking the time to review our hotel.We appreciate the positive feedback. We hope to serve you in the near future.

8/10 Good

Terry

Business traveller
Liked: Cleanliness, property conditions & facilities
Staff not very friendly. No smiles. No thank you. Not rude, just not interactive. If someone says thank you, just acknowledge them at least.
Stayed 1 night in Jan 2024
Response from rg on Jan 20, 2024
Dear Terry We would like to thank you for taking the time to review our hotel. I was surprised on this review because name sounded familiar. I checked you in and I even apologized for the wait because we were waiting on a room for you. I even thanked you for your patience. I apologize if you found my service not friendly. I assure you that was not my intention. We apologize for the inconvenience that you experienced. We hope that you find a hotel to your liking in the near future.

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Dale,Thank you for your kind words about our service! We strive to provide exceptional experiences for our guests. We hope to welcome you back in the future for another great stay.

8/10 Good

Steven, Granger

People were very loud in the halls , it was staff
Stayed 1 night in Jan 2024
Response from rg on Jan 15, 2024
Dear StevenThank you for taking the time to tell us about your experience at Baymont by Wyndham Midland Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, This is very unacceptable and rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us another opportunity to meet your needs in the near future.

2/10 Terrible

Kevin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
My room is disgusting there is paint on the carpet the floors are dirty and it smells like mildew I’ll not stay here again.
Stayed 1 night in Jan 2024
Response from rg on Jan 11, 2024
Dear KevinThank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will find a hotel to your liking in the near future.

6/10 Okay

Craig

Disliked: Amenities
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Craig,We appreciate you choosing our hotel for your stay. We would value any feedback you may have to help us improve our services. Please reach out to us directly so that we can address any concerns you may have had during your stay. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here a lot. Surprisingly clean with big comfortable room and the nicest staff! The is a restaurant and a bar and less than a mile from the airport so super handy for early flights.
Stayed 1 night in Dec 2023
Response from Manager on Dec 21, 2023
Hello Susan,Thank you for your valuable feedback! We are delighted to hear that you find our hotel clean and our rooms comfortable. Our team takes pride in providing exceptional service to our guests. It's great to know that you appreciate the convenience of our restaurant and bar, as well as our proximity to the airport. We look forward to welcoming you back on your next visit.

10/10 Excellent

Francisco

Response from Manager on Feb 9, 2024
Hello Francisco,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an enjoyable experience with us. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night. Pleasantly surprised with the quality of the rooms vs the price. Easily walked to the airport in the morning. Staff was quick, friendly and helpful.
Response from Manager on Feb 9, 2024
Hello Luis,Thank you for your kind feedback! We are delighted to hear that you had a pleasant stay at our hotel and found the quality of our rooms to exceed your expectations. Our team takes pride in providing excellent service and we are glad to hear they were quick, friendly, and helpful. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 8, 2023
Hello Joseph, We are delighted to hear that you had a fantastic experience during your stay at our hotel. We strive to provide exceptional service to all our guests and it is rewarding to know that we met your expectations. We appreciate your support and look forward to welcoming you back in the future.

10/10 Excellent

Francisco, Bakersfield

Stayed 1 night in Nov 2023
Response from Manager on Dec 22, 2023
Hello Francisco,Thank you for choosing our hotel for your stay! We are delighted that you had such a wonderful experience with us. We look forward to welcoming you back in the future.

4/10 Poor

andrew

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dated and not kept up well. No restaurants nearby.
Stayed 1 night in Nov 2023
Response from Manager on Dec 1, 2023
Hello andrew, Thank you for taking the time to share your feedback. We appreciate your comments regarding our room and apologize for any inconvenience caused. While our hotel may not have restaurants nearby, we do offer a variety of dining options on-site. We value your feedback and will use it to make improvements.

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Manager on Nov 29, 2023
Hello Andre,We appreciate you choosing our hotel for your stay and taking the time to leave a review. We are glad to hear that you enjoyed your time with us. If there is anything specific you would like to share with us, please do not hesitate to reach out. We hope to welcome you back in the future.

8/10 Good

P Daryl

Stayed 1 night in Nov 2023
Response from Manager on Dec 10, 2023
Hello P Daryl,Thank you for choosing to stay at our hotel! We appreciate your positive rating and hope you had a great experience during your stay. If you have any additional feedback or suggestions, please feel free to reach out to us directly. We value your input and look forward to welcoming you back in the future.

8/10 Good

Dennis

Stayed 1 night in Nov 2023
Response from Manager on Dec 9, 2023
Hello Dennis,Thank you for choosing our hotel for your stay! We hope you had a pleasant experience. If you have any further feedback or suggestions, please feel free to reach out to us directly. We value your input and would love to hear from you.

6/10 Okay

Harry

Clean, but a bit musty. Hallways smelled pretty bad.
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Hello Harry,Thank you for your feedback. We appreciate your comments regarding the cleanliness of our hotel. We apologize for any inconvenience caused by the smell in the hallways. We will address this matter with our housekeeping team to ensure a more pleasant stay for our future guests.

4/10 Poor

Adrian

Business traveller
Disliked: Cleanliness, property conditions & facilities
Close to the airport is a plus but that is about it.
Stayed 1 night in Nov 2023
Response from rg on Nov 15, 2023
Dear AdrianThank you for taking the time to review our hotel. We appologize for any inconvenience that you experienced. We hope that you find a hotel to your liking in the near future.

10/10 Excellent

Susan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here the night before our flight. Clean, affordable and comfortable. The staff is always so nice.
Stayed 1 night in Nov 2023
Response from Manager on Nov 11, 2023
Hello Susan,Thank you for choosing to stay with us before your flight. We appreciate your kind words about our cleanliness, affordability, and comfort. Our staff takes pride in providing excellent service to our guests. We hope to welcome you back again in the future for another pleasant stay!

8/10 Good

Ronald

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Good location -- nice lay out -- had a lot of business/worn -- Clean and all amenities readily available - personnel as good as you will find anywhere.
Stayed 1 night in Oct 2023
Response from rg on Nov 3, 2023
Dear RonaldThank you for taking the time to review our hotel. We appreciate the positive feedback. We hope to see you in the near future.

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Nov 3, 2023
Hello Sandra,Thank you for taking the time to review your recent stay with us! We are delighted to hear that you had a wonderful experience at our hotel. Guest satisfaction is our top priority, and we're glad to know that our facilities and services met your expectations. We value your feedback and hope to welcome you back in the future for another exceptional stay.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful. Morning coffee was nice. Rooms feel cozy. Also close proximity to Midland airport is the biggest plus and the transportation as well
Stayed 1 night in Oct 2023
Response from Manager on Oct 27, 2023
Hello John,We are glad to hear that our staff was helpful and that you enjoyed the morning coffee. It's great to know that you found our rooms cozy and appreciated our convenient location near the Midland airport. We look forward to welcoming you back!

10/10 Excellent

Ricardo

It’s a nice place to stay!!!
Stayed 1 night in Oct 2023
Response from rg on Oct 23, 2023
Dear RicardoThank you for taking the time to review our hotel. We appreciate the positive feedback. We hope to serve you in the near future.

6/10 Okay

Anne

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello Anne, Thank you for your review! We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We will take your comments into consideration to improve our services.

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service
What stands out is the good attention of the staff, the improvement of the conditions of the hotel, the facilities require an update.
Stayed 1 night in Oct 2023
Response from rg on Oct 25, 2023
Dear CarlosThank you for taking the time to review our hotel. We appreciate the feedback. We are working on the hotel updates little by little. Will take some time to get it done. Once again we appreciate your feedback. We hope to see you in the near future.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from rg on Oct 21, 2023
Dear JoeThank you for being a valued guest and for providing us the feedback regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing. Thank you again for your time, we hope to see you in the near future.

10/10 Excellent

Kristi

Stayed 1 night in Oct 2023
Response from rg on Nov 8, 2023
Dear KristiThank you for taking the time to review our hotel. We appreciate the positive feedback. We hope to see you in the near future.

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from rg on Oct 18, 2023
Thank you for your rating! We appreciate your feedback

10/10 Excellent

Ashley

Stayed 1 night in Oct 2023
Response from rg on Nov 6, 2023
Dear AshleyThank you for taking the time to review our hotel. We appreciate the positive feedback. We hope to see you in the near future.

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Midland, Texas
It was pleasant and really quiet. Slept like a baby, the bed and pillows were just right!.
Stayed 1 night in Oct 2023
Response from rg on Oct 14, 2023
Dear VictorThank you for taking the time to review our hotel. We appreciate the feedback. We are very glad that you got some good rest. Thank you for choosing our hotel, we hope to serve you in the near future.

8/10 Good

Vlad

Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hello Vlad,Thank you for your rating! We appreciate your feedback.

2/10 Terrible

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Will not return
Concierge worked hard to convince me to “park and fly”, then refused to pick up my handicapped mother and myself from the airport when we arrived late at night despite my having twice confirmed our arrival time with the desk that day. When I called upon our arrival, He repeatedly told me “We’re closed.”
Stayed 1 night in Oct 2023
Response from rg on Oct 7, 2023
Dear PatriciaThank you for taking the time to review our hotel. We appreciate the feedback. I am confused on this review because I do not have a Concierge onsite. We do offer the shuttle service and the park n fly but it is from 6am to 10pm. It is posted on the hotels.com website under TransfersFree airport shuttle from 6:00 AM to 10:00 PM* You did not pay the park n fly fee extra of 50.00 we charge on pre paid reservations. Please be adviced if we do not have the car information on file. The car could have been towed at owners expense. You paid for room and tax only via hotels.com. The front desk never closes but the shuttle does stop at 10. That is what the night clerk said on camera after reviewing it. Once again we apologize for the inconvenience that you experienced, we hope that you find a hotel to your liking in the near future.

10/10 Excellent

Francisco, Bakersfield

Stayed 1 night in Oct 2023
Response from rg on Oct 24, 2023
Dear FranciscoThank you for taking the time to review our hotel. We appreciate the positive feedback. We hope to serve you in the near future.

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Recommened
The staff was amazing. Great customer service. Room 325 nice comfy bed room 224 felt like sleeping on the floor. I would definitely recommend staying here. Would love to see them remodel. Not sure how old the cosmetics of the builder are. I need of an update. My stay was 4 nights in 325 and 1 night in 224. Also parking lot is as bright as day at night. Makes you feel safe when walking from your vehicle.
Stayed 1 night in Sep 2023
Response from Manager on Oct 5, 2023
Hello Jeanette ,Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.