Title: Residencia Polanco - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=2265&destination=Mexico+City%2C+Mexico&selected=978211&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Residencia Polanco Indulge in a stress-free stay with express check-in and luggage storage at your fingertips. Explore nearby Avenida Presidente Masaryk or National Museum of Anthropology for an unforgettable experience. ## Photo gallery for Residencia Polanco ![Exterior - Residencia Polanco (Mexico City)](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/33074cc5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![30-inch TV with cable channels - Residencia Polanco (Mexico City)](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/ed041995.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Residencia Polanco (Mexico City)](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/0456c18b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down comforters, pillowtop beds, blackout drapes, free WiFi - Residencia Polanco (Mexico City)](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/fe07c2af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room (Preferential) | Private kitchen - Residencia Polanco (Mexico City)](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/e7f37566.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Polanco, Residencia Polanco offers a sophisticated retreat with amenities like dry cleaning/laundry services and in-room WiFi. Guests can enjoy perks like full breakfast, roundtrip airport shuttle, concierge services, tour/ticket assistance, luggage storage and an elevator. Previous guests praise the overall condition. ## Reviews 6.4 ## Popular amenities - Breakfast included - Parking included - Free WiFi - Restaurant - Gym - Bar ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed Showing 3 of 3 rooms ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/ef9e910e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed - 646 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Preferential Room ![Preferential Room | Room amenity](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/ea3d04aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferential Room - 646 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room (Preferential) ![Deluxe Room (Preferential) | Room amenity](https://images.trvl-media.com/lodging/1000000/980000/978300/978211/91759a7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Preferential) - 646 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![In-room safe, desk, laptop workspace, iron/ironing board](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/122000000/121720000/121711600/121711567/9d03f3dc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Capitalia Reforma Chapultepec Reforma - Free WiFi - Air conditioning - Spa - 24/7 front desk 9.0 Wonderful 117 reviews CA $148 CA $179 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Mexico-City-Hotels-Capitalia-Reforma-Chapultepec.h121711567.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ac841799-cd30-437c-98ab-468378842a47&top_cur=CAD) Ad ![Premium Suite with Spectacular Balcony](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/92000000/91040000/91031300/91031272/1ba0f2ef_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### UTOPIC Polanco by ULIV Miguel Hidalgo - Pet friendly - Free WiFi - Air conditioning - Laundry 9.0 Wonderful 849 reviews CA $148 CA $177 total includes taxes & fees Apr 26 - Apr 27 [](https://www.expedia.ca/Mexico-City-Hotels-Utopic-Polanco-By-Uliv.h91031272.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ac841799-cd30-437c-98ab-468378842a47&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9320000/9312300/9312295/be289b07_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Styles Mexico Reforma Reforma - Pet friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,002 reviews CA $136 CA $162 total includes taxes & fees May 4 - May 5 [](https://www.expedia.ca/Mexico-City-Hotels-Ibis-Styles-Mexico-Reforma.h9312295.Hotel-Information?chkin=2026-5-4&chkout=2026-5-5&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ac841799-cd30-437c-98ab-468378842a47&top_cur=CAD) Ad ![Design Studio Suite](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/120000000/119730000/119720300/119720248/8375898e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Capitalia Juarez Reforma - Parking included - Free WiFi - Spa - Gym 9.2 Wonderful 54 reviews CA $111 CA $135 total includes taxes & fees Apr 11 - Apr 12 [](https://www.expedia.ca/Capitalia-Juarez.h119720248.Hotel-Information?chkin=2026-4-11&chkout=2026-4-12&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ac841799-cd30-437c-98ab-468378842a47&top_cur=CAD) Ad ![Two-Bedroom Apartment with Huge Private Patio | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/95000000/94750000/94741700/94741666/d9375fa6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ULIV Parque Lincoln Polanco - Kitchen - Pet friendly - Free WiFi - Air conditioning 9.6 Exceptional 975 reviews CA $206 CA $246 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Mexico-City-Hotels-ULIV-Ibsen.h94741666.Hotel-Information?chkin=2026-5-3&chkout=2026-5-4&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ac841799-cd30-437c-98ab-468378842a47&top_cur=CAD) Ad ![3 restaurants, breakfast, lunch, dinner served; Mexican cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/42100/42008/d95a93cc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Mexico City Polanco Polanco - Pool - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 1,002 reviews CA $705 CA $842 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Mexico-City-Hotels-JW-Marriott-Hotel-Mexico-City.h42008.Hotel-Information?chkin=2026-5-3&chkout=2026-5-4&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ac841799-cd30-437c-98ab-468378842a47&top_cur=CAD) Ad ![Breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16790000/16788000/16787927/0a4e4093_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard Mexico City Toreo Naucalpan - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 426 reviews CA $110 CA $132 total includes taxes & fees Apr 18 - Apr 19 [](https://www.expedia.ca/Mexico-City-Hotels-Courtyard-Mexico-City-Toreo.h16787927.Hotel-Information?chkin=2026-4-18&chkout=2026-4-19&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ac841799-cd30-437c-98ab-468378842a47&top_cur=CAD) Ad ![Premium Apartment, Balcony](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/105000000/104450000/104441700/104441668/8030a170_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Capitalia Aristoteles Polanco Polanco - Kitchen - Washer - Free WiFi - Air conditioning 9.2 Wonderful 166 reviews CA $113 CA $137 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Mexico-City-Hotels-Capitalia-Luxury-Apartments-Aristoteles.h104441668.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ac841799-cd30-437c-98ab-468378842a47&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9600000/9599500/9599422/7bb610ff_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Alteza Polanco Polanco - Free WiFi - Restaurant - Air conditioning - Laundry 8.6 Excellent 659 reviews CA $232 CA $277 total includes taxes & fees Apr 10 - Apr 11 [](https://www.expedia.ca/Mexico-City-Hotels-Alteza-Polanco.h9599422.Hotel-Information?chkin=2026-4-10&chkout=2026-4-11&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ac841799-cd30-437c-98ab-468378842a47&top_cur=CAD) Ad ![Superior Apartment with Balcony](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76270000/76269000/76268962/c4685c5b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ULIV Antara Polanco - Kitchen - Pet friendly - Free WiFi - Laundry 9.4 Exceptional 289 reviews CA $201 CA $240 total includes taxes & fees Apr 10 - Apr 11 [](https://www.expedia.ca/Mexico-City-Hotels-Casai-Polanco-Antara.h76268962.Hotel-Information?chkin=2026-4-10&chkout=2026-4-11&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ac841799-cd30-437c-98ab-468378842a47&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Residencia-Polanco.h978211.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Residencia-Polanco.h978211.Hotel-Information) ## About the area Located in Polanco, a neighborhood in Mexico City, Residencia Polanco is in the entertainment district and near a metro station. Palacio de Bellas Artes and Frida Kahlo Museum are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Antara Polanco. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. [Visit our Mexico City travel guide](https://www.expedia.ca/Mexico-City.dx178285) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.43638%2C-99.18512&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EF4Mnjy5jRUjw5TuQqPHPqQeFiU=) Newton 272, Col. Chapultepec Morales, Mexico City, MDF, 10200 ### What's nearby - ![Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico](https://images.trvl-media.com/place/6195504/1c50628e-3c5f-4fd5-9fbc-0d9d662eec3c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Avenida Presidente Masaryk 7 min walk \- 0.6 km - ![National Museum of Anthropology](https://images.trvl-media.com/place/2265/d3874d34-fe3f-49ea-b17c-01b5137b51ef.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) National Museum of Anthropology 17 min walk \- 1.5 km - ![Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico](https://images.trvl-media.com/place/179290/3a01d0ca-bd22-4b94-820e-cbeee93de6a1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de la Reforma 19 min walk \- 1.6 km - Embassy of Canada 12 min walk \- 1.0 km - Spanish Consulate General 12 min walk \- 1.0 km ### Getting around - Polanco Station 10 min walk - Mexico City Buenavista Station 17 min drive - Benito Juarez International Airport (MEX) 34 min drive ### Restaurants - La Docena 3 min walk - Siembra Tortilleria 1 min walk - SiembraTortilleria/Comedor 2 min walk - Café Del Parque 2 min walk - Monarch Haus 4 min walk ## About this property ### Residencia Polanco Hotel near Paseo de la Reforma Free breakfast, dry cleaning/laundry services, and a gym are just a few of the amenities provided at Residencia Polanco. Stay connected with free in-room WiFi. You'll also find perks like: - Free self parking - Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in - Tour/ticket assistance, luggage storage, and concierge services - Guest reviews say good things about the overall condition Room features All guestrooms at Residencia Polanco boast comforts such as free WiFi and room service. Other conveniences in all rooms include: - Pillowtop mattresses and down comforters - Bathrooms with tubs or showers and free toiletries - 30-inch TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/9300/9253/9dbb56ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino Real Polanco Mexico Reforma - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 3,431 reviews CA $209 CA $250 total includes taxes & fees May 9 - May 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-09&endDate=2026-05-10&selected=9253&PinnedHotelID=9253&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Living area](https://images.trvl-media.com/lodging/5000000/5000000/4995000/4994928/dbe5e60e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence L'heritage Hipólito Taine by Bluebay Polanco - Parking included - Free WiFi - Gym - Room service 7.2 Good 503 reviews CA $140 CA $168 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=4994928&PinnedHotelID=4994928&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment, Balcony, City View](https://images.trvl-media.com/lodging/112000000/111590000/111588400/111588388/9130c323_edited_d844.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kukun Homero Polanco Polanco - Kitchen - Pet friendly - Free WiFi - Air conditioning 9.4 Exceptional 301 reviews CA $180 CA $215 total includes taxes & fees May 8 - May 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-08&endDate=2026-05-09&selected=111588388&PinnedHotelID=111588388&HadPinnedHotel=true®ionId=-1&adults=2) ![Two-Bedroom Apartment with Huge Private Patio | Terrace/patio](https://images.trvl-media.com/lodging/95000000/94750000/94741700/94741666/2796d958.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ULIV Parque Lincoln Polanco - Kitchen - Pet friendly - Free WiFi - Air conditioning 9.6 Exceptional 975 reviews CA $206 CA $246 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=94741666&PinnedHotelID=94741666&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/72000000/71470000/71468800/71468799/2d587db0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel Terraza 158 Miguel Hidalgo - Free WiFi - Housekeeping - 24/7 front desk - Soundproof rooms 7.8 Good 298 reviews CA $43 CA $55 total includes taxes & fees Apr 16 - Apr 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=71468799&PinnedHotelID=71468799&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/110000000/109030000/109024600/109024592/5632f3d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Collection O Hotel Lavanda Anzures Miguel Hidalgo - Free WiFi - Housekeeping - 24/7 front desk - Soundproof rooms 8.2 Very good 545 reviews CA $55 CA $70 total includes taxes & fees Apr 16 - Apr 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=109024592&PinnedHotelID=109024592&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/93000000/92400000/92394900/92394885/f1c1ebdd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Castillo Reforma - Pet friendly - Free WiFi - 24/7 front desk - Microwave 9.0 Wonderful 110 reviews CA $66 CA $96 total includes taxes & fees Apr 26 - Apr 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=92394885&PinnedHotelID=92394885&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Suite with Spectacular Balcony](https://images.trvl-media.com/lodging/92000000/91040000/91031300/91031272/d00f648d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UTOPIC Polanco by ULIV Miguel Hidalgo - Pet friendly - Free WiFi - Air conditioning - Laundry 9.0 Wonderful 849 reviews CA $148 CA $177 total includes taxes & fees Apr 26 - Apr 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=91031272&PinnedHotelID=91031272&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/5000000/5000000/4995400/4995301/23ba16ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence L'heritage Aristóteles 140 by Bluebay Polanco - Breakfast included - Parking included - Free WiFi - Room service 7.4 Good 474 reviews CA $110 CA $134 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=4995301&PinnedHotelID=4995301&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/91000000/90280000/90276800/90276718/4d3a08f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Mine Reforma - Parking included - Free WiFi - Bar - Housekeeping 9.6 Exceptional 567 reviews CA $141 CA $171 total includes taxes & fees Apr 10 - Apr 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=90276718&PinnedHotelID=90276718&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=978211&PinnedHotelID=978211&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=978211,9253,4994928,111588388,94741666) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free self parking on site ### Food and drink - Free breakfast available ### Things to do - Gym ### Family friendly - Laundry facilities - Living room ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - Elevator ### More - 1 building - 4 floors - Built in 1997 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillowtop mattress ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer (on request) - Private bathroom - Towels provided ### Entertainment - 30-inch TV with cable channels ### Food and drink - Limited room service ### More - Free local calls - Living room - Phone ## Policies ### Check-in Check-in start time: 7:00 AM; Check-in end time: 11:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 11:00 PM Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Residencia Hotel Polanco Residencia Polanco Residencia Polanco Hotel Mexico City Residencia Polanco Mexico City Residencia Polanco Hotel Residencia Polanco Hotel Residencia Polanco Mexico City Residencia Polanco Hotel Mexico City ## Frequently asked questions ### Is Residencia Polanco pet-friendly? ### How much is parking? ### What time is check-in at Residencia Polanco? ### What time is check-out at Residencia Polanco? ### Does Residencia Polanco provide a shuttle to the airport? ### Where is Residencia Polanco located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Residencia Polanco Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 8.6 Location ### 7.2 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 45 8 - Good 84 6 - Okay 87 4 - Poor 52 2 - Terrible 33 ## Reviews Verified ### 2/10 Terrible #### Anyonio Oct 4, 2020 This place NO LONGER EXISTS but they have NOT brought down any of their listings. Their phone numbers DON'T work and I nonetheless got charged for reserving at this non-existent hotel! ##### Anyonio Stayed 1 night in Oct 2020 Verified ### 6/10 Okay #### Julio Feb 28, 2020 Francamente lo único que vale la pena es la ubicación. El precio por el servicio no de hospedaje es alto ##### Julio Stayed 1 night in Feb 2020 Verified ### 4/10 Poor #### Verified traveller Feb 15, 2020 Liked: Staff & service Disliked: Amenities, property conditions & facilities Es un hotel que podría ser muy hermoso pero esta muy descuidado sin mantenimiento, las toallas rotas y las sabanas viejas. El.precio ed caro por la zona porque esta en un excelente lugar pero creo que podrían invertirle un poco y estaría magnífico. ##### Verified traveller Stayed 1 night in Feb 2020 Verified ### 8/10 Good #### JESUS A Dec 12, 2019 Liked: Cleanliness, staff & service #### Bueno Estan viejas las instalaciones pero esta muy bien ubicado ##### JESUS A Stayed 1 night in Dec 2019 Verified ### 6/10 Okay #### Minda Nov 1, 2019 Liked: Cleanliness, staff & service Disliked: Amenities This is a semi-apartment building - what they used to call a residential hotel. There is a nicely appointed living room, a kitchen with a microwave (needs a mini- fridge, which my room had last year), a good bedroom (with a very cranky TV), and a decent bathroom, which they have really tried to update. No AC in the summer, no heat in the winter . . . there’s a large fan for the former and an electric heater for the latter. Excellent location, fabulous service. ##### Minda Stayed 1 night in Oct 2019 Verified ### 6/10 Okay #### Verified traveller Oct 21, 2019 Liked: Staff & service La ubicación es excelente, pero las habitaciones se ven viejas y descuidadas. ##### Verified traveller Stayed 1 night in Oct 2019 Verified ### 2/10 Terrible #### EDUARDO Aug 27, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El establecimiento es una porqueria insalubre y ademas no es lo mismo que lo que muestran en su publicidad, es pura mentira fue lo peor que hice el llegar a ese Motel por que no es hotel es una pocilga. ##### EDUARDO Stayed 3 nights in Aug 2019 Verified ### 6/10 Okay #### mario Aug 25, 2019 Liked: Staff & service Disliked: Property conditions & facilities #### Mi experiencia en Residencia Polanco Buena ubicación, pero el estado de mantenimiento está muy deteriorado. ##### mario Stayed 2 nights in Aug 2019 Verified ### 4/10 Poor #### Octavio Jul 26, 2019 Disliked: Cleanliness, amenities, property conditions & facilities Las habitaciones están en condiciones muy lamentables de estado de conservación y equipamiento básico, es un hotel muy viejo que no ha recibido el mantenimiento adecuado. ##### Octavio Stayed 1 night in Jul 2019 Verified ### 6/10 Okay #### Verified traveller Jul 16, 2019 Muy bien ubicado y buen precio pero ya estan las instalaciones muy viejas para una noche estuvo bien ##### Verified traveller Stayed 1 night in Jul 2019 Verified ### 8/10 Good #### Verified traveller Jun 28, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Propreté et tranquillité dans ce charmant hôtel, point négatif la connexion internet...coupure sans arrêt. ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 6/10 Okay #### Verified traveller Jun 19, 2019 Disliked: Staff & service, amenities, property conditions & facilities No me gusto descuidado, viejo, dejado, no hay atencion, muy limitado, no hay telefono, no olía bien ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 6/10 Okay #### Verified traveller Jun 6, 2019 Liked: Cleanliness, staff & service Muy buen trato, buenas y amigables personas, el lugar descuidado y viejo ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 10/10 Excellent #### GG May 31, 2019 Liked: Cleanliness, amenities, property conditions & facilities La persona de recepción, nada atento, resolviendo problemas personal en el celular ##### GG Stayed 2 nights in May 2019 Verified ### 8/10 Good #### Verified traveller May 20, 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities Buena ubicación pero extremadamente viejo,el personal amable. No volvería ##### Verified traveller Stayed 1 night in May 2019 Verified ### 8/10 Good #### Verified traveller May 5, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities buena ubicación para las actividades que realizo en la ciudad de Mexico, y los servicios son buenos, la atención del personal es excelente muy amables ##### Verified traveller Stayed 1 night in Apr 2019 Verified ### 4/10 Poor #### LUIS Apr 30, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mixed views It's a mix of feeling toward this Hotel. I think that management don't care very much about this Hotel and the potential it has in the area. The front desk people are very nice. No A/C , Need to ask for an electric fan for the night, the bed sheet was never changed but was neatly fixed every day, (4 days). Don't get me wrong its a very beautiful hotel and the area is amazing. The owner needs to improve more the building....and place towels daily, and not to wait until your guest need one and have to ask for it. At least I have few good stories to tell. ##### LUIS Stayed 4 nights in Apr 2019 Verified ### 8/10 Good #### Verified traveller Apr 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Muy buena ubicación en una zona segura y el personal muy amable y servicial ##### Verified traveller Stayed 1 night in Apr 2019 Verified ### 4/10 Poor #### JAIME Apr 17, 2019 Disliked: Staff & service, amenities, property conditions & facilities NO cuentan con aire acondicionado, ni ventiladores. las chapas de la entrada de la habitacion se bloquean a cada rato, no hay botellas de agua en el cuarto, el sistema de cable de la tv. no funciona, el control no funcionaba me lo cambiaron y tampoco funcionaba. Solicite una factura y se negaron a otorgarmela, ocacionandome un gran problema ##### JAIME Stayed 4 nights in Apr 2019 Verified ### 2/10 Terrible #### Shilo Apr 17, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not stay here! This hotel is absolutely horrible. There's black mold in the bathrooms, multiple smoke alarms that were beeping non-stop because the batteries were dying, dirty sheets, windows that don't lock, and they only provide one towel. I have nothing a positive to say about this hotel. ##### Shilo Stayed 7 nights in Apr 2019 Verified ### 2/10 Terrible #### Verified traveller Apr 16, 2019 Disliked: Cleanliness, amenities, property conditions & facilities Lo único bueno que tiene es la ubicación, Expedia cobro carísima La Comisión. Salía más barato directamente en el hotel. Las habitaciones no corresponden a las fotos que Expedia muestra. ##### Verified traveller Stayed 1 night in Apr 2019 Verified ### 4/10 Poor #### Verified traveller Apr 8, 2019 Liked: Property conditions & facilities Maintenence all around it poor bath, bathroom, Elevtrical instalation ##### Verified traveller Stayed 3 nights in Apr 2019 Verified ### 10/10 Excellent #### Katan Mar 25, 2019 Liked: Cleanliness, staff & service, room comfort #### Spacious The hotel was spacious and it had nice beds and rooms, it’s a little old but the price is alright. ##### Katan Stayed 1 night in Mar 2019 Verified ### 8/10 Good #### LUIS Mar 19, 2019 Liked: Cleanliness, staff & service El hotel cuenta con estacionamiento, lo cual se agradece. El presonal es muy amable, el unico problema significativo es que no cuenta con aire acondicionado y/o calefaccion, lo cual representa una gran falla para los estandares de la zona urbano donde se localiza el hotel. ##### LUIS Stayed 2 nights in Mar 2019 Verified ### 4/10 Poor #### JULIA Mar 7, 2019 Muy viejo. Todo, sucio. Las puertas no cierran. No tenía toallas. ##### JULIA Stayed 1 night in Mar 2019