Mary!Thank you immensely for your wonderful rating on Expedia! We strive to ensure every guest experiences exceptional comfort and service. We eagerly await the opportunity to welcome you back for another delightful stay!

Saul!Thank you for staying with us! It makes us really happy to know you enjoyed your stay. We look forward to welcoming you back soon for another great stay!

Dear Matthew,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and would love to learn more about your experience to better understand how we can improve. Please feel free to reach out to us directly with any specific comments or concerns you may have.

Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with our staff. Ensuring every guest feels welcomed and receives excellent service is our top priority. We look forward to welcoming you back soon!

Pablo!Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay and found our property and rooms to your liking. Our team takes pride in providing excellent service, and we're delighted to hear that you found them accommodating. We hope to have the pleasure of welcoming you back in the future for another great experience!

James!Thank you so much for your comments! Your kind words truly mean a lot to us, and we're delighted that you love our place! We can't wait to welcome you back for another wonderful stay.Warm regards,

Dear Rebecca,Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We would appreciate any additional details you could provide to help us improve. We hope to have another opportunity to provide you with a stay that truly reflects our standards and your expectations.Yours sincerely,Mariana SerranoGuest Experience Manager

Samir!We're delighted to hear that you found your stay comfortable and convenient! Our team takes great pride in providing a cozy atmosphere and ensuring our guests have a seamless experience. Hope to welcome you back for another enjoyable stay in the future!

Dear Jonathan,Thank you for your feedback. We'd certainly be eager to hear more about what we can improve upon, as guest satisfaction means everything to us. It would be great to receive another chance to impress you!Yours sincerely,Mariana SerranoGuest Experience Manager

Mary!We're delighted to hear that you had an excellent experience with us. Our team works hard to provide top-notch service and ensure our guests feel at home. We look forward to hosting you again soon for another fantastic stay!

Alyssa!We're thrilled you enjoyed your stay, and thank you for your kind words about our clean property and nice room! We hope you had a relaxing time and look forward to welcoming you back for another wonderful experience.

Dear Robert,Thank you for leaving your review regarding your recent stay. Our goal is to provide every guest with comfortable, convenient accommodations, and we're disappointed to learn we fell short of your expectations. We can assure you that what you have described is not what our guests have come to expect from staying with us. Your comments will be promptly addressed with our team to ensure we're delivering our high standards of guest hospitality. We appreciate your feedback and hope you will consider staying with us again to provide you with the exceptional stay that you truly deserve. Yours sincerely,Mariana SerranoGuest Experience Manager

Tonika!We're delighted to hear that your experience with us was truly amazing and warm! It means a lot to us that you would choose to stay with us again. We can't wait to welcome you back for another memorable stay. See you soon!

Raquel!We're thrilled to hear that you had a fantastic stay with us. Our team works hard to ensure every guest has a memorable experience. We hope to welcome you back soon for more fun-filled moments at our hotel!

Kevin!Thank you for your positive review! We're thrilled to hear that you enjoyed our great location and found our place to be very safe. We hope to welcome you back for another enjoyable stay in the future.

Michael!Thank you for your excellent rating! We're delighted to know you had a wonderful experience with us. We hope to have the pleasure of hosting you again in the future.

We'd appreciate the opportunity to discuss your concerns further and make things right. Feel free to reach out to me directly at Mariana.serrano@Mondrianhotels.com.

Dear Yuleidy,Thank you for taking the time to leave your review. Please accept our sincere apologies for not providing you with the comfortable visit we are known for. We assure you that cleanliness is one of our top priorities, and we have full housekeeping services in place to uphold our high-quality standards. Rest assured, your feedback will be shared with the respective teams, and your concerns will be addressed immediately. In the future, we hope you consider giving us another chance to change your perceptions and give you the exceptional stay you deserve.Yours sincerely,Mariana SerranoGuest Experience Manager

Kathy! Thank you for your kind words! We're thrilled we could assist you. Please don't hesitate to reach out if you need anything else in the future. We look forward to welcoming you back soon!

Dear Stephanie,Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful stay with us and that our concierge service exceeded your expectations. Providing exceptional service is our top priority, and it's fantastic to know that our efforts made your experience memorable. We can't wait to welcome you back with open arms whenever you're ready to return. Until then, safe travels!

Dear Roberto, We deeply apologize for the inconvenience you experienced during your stay. Your feedback has been noted, and we will take immediate action to address these issues internally. Please know that we are committed to providing a better experience for all our guests. We hope for the opportunity to make it right for you in the future.

Laura,We're truly sorry to hear about your experience. We strive to provide exceptional service and regret that we fell short during your check-in. Your feedback is valuable, and we'll address the issue with our staff to ensure it doesn't happen again. We're glad Yamel could make a positive impact, and we hope you'll give us another chance to exceed your expectations in the future.

Victor! Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and that our service met your expectations. We hope to welcome you back again soon!

Dear Peter,Thank you for choosing to stay with us. We're glad you had a positive experience overall. If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We appreciate your input and hope to welcome you back for an even better stay next time.

Dear Jorge,We're delighted to hear that your experience with us was fantastic in every single detail! Your positive feedback truly brightens our day. We strive to provide exceptional service, and it's rewarding to know that we met your expectations. Thank you for choosing us, and we can't wait to have the pleasure of hosting you again!

Dear Tarun,We're thrilled to hear that you enjoyed your stay and that our customer service met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

Dear Mark,We're delighted to hear that you enjoyed your stay and that our customer service met your expectations. We look forward to welcoming you back in the future!

Gregory,We appreciate your feedback regarding our hotel's cleanliness and modernity. We apologize for any discomfort experienced during your stay. Your feedback is valuable, and we will certainly address this issue promptly to enhance the overall guest experience; we hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.

Maria Alejandra, Thank you so much for choosing us! We hope you had a fantastic time, and we can't wait to welcome you back soon to experience the magic of Mondrian once again!

Manju! we're delighted that you chose to spend your time with us! It warms our hearts to know you had a wonderful experience. We can't wait to welcome you back for another memorable visit. Best regards!

Dear Harpreet,Wow! Your glowing review brings joy to our hearts! It was our pleasure to host you at Mondrian Mexico City Condesa for your recent stay. We are delighted to hear that our convenient location, delicious restaurants, refreshing pool, and attentive staff were all highlights of your visit. Please come back for another five-star stay when you're in town.Yours sincerely,Mariana SerranoGuest Experience Manager

Dear Charlie,Thank you for choosing to stay with us during your recent trip. While we're delighted our comfortable accommodations and convenient location were some of the highlights of your visit, we're disappointed to learn we fell short of expectations in other aspects. We offer our sincere apologies for any disturbance you experienced in your room and for any inconvenience this may have caused you. Your comments have been noted and will be discussed with our team. Nevertheless, we're glad you enjoyed your overall visit. It was a pleasure to host you, and we hope you'll choose us again in the future.Yours sincerely,Mariana SerranoGuest Experience Manager

Dear Karen,Thank you for choosing Mondrian Mexico City Condesa! Our team is delighted you received excellent service and enjoyed our beautiful property. We take pride in providing a comfortable experience for our guests and appreciate your wonderful review. It was our pleasure to host you during your recent visit, and we hope to see you again for another memorable experience. Yours sincerely,Mariana SerranoGuest Experience Manager

Dear Nefte,We're delighted to hear that you had a great stay with us. Our team works hard to ensure that every guest has a memorable and enjoyable experience, and it's incredibly rewarding to see our efforts reflected in your feedback. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

Gilbert, thank you for choosing Mondrian! Your visit matters to us, and we appreciate your feedback. If there's anything specific you think we could do better, please let us know. We're committed to making each visit outstanding, and we hope to have the opportunity to exceed your expectations in the future.

Dear Gloria,We're delighted you enjoyed your stay at Mondrian Mexico City Condesa, and we trust you had the comfortable, welcoming experience we are known for. It would be our pleasure to welcome you back, so please return soon.Yours sincerely,Mariana SerranoGuest Experience Manager

Thank you so much for choosing us! We truly appreciate your preference. We hope you had a fantastic experience at Mondrian. We look forward to welcoming you back soon for another memorable stay!

Clive, thank you for your feedback! We're glad you enjoyed our design and great shower. We apologize for any inconvenience with the sink and appreciate your insight. We hope to welcome you back soon for an even better experience.

Aldo! we're delighted that you chose to spend your time with us! It warms our hearts to know you had a wonderful experience. We can't wait to welcome you back for another memorable visit. Best regards!

Dear Luis,Thank you for taking a moment to share your experience at Mondrian Mexico City Condesa. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. Hopefully, you took full advantage of our great location, and we appreciate you mentioning it to your fellow travelers. It was a pleasure having you here, and we hope you will visit us again soon!Yours sincerely,Mariana SerranoGuest Experience Manager

Thank you for choosing to stay with us! Your satisfaction is our priority, and we hope to welcome you back soon to enhance your experience.

Thank you so much for choosing us! We hope you had a fantastic time, and we can't wait to welcome you back soon to experience the magic of Mondrian once again!

Thank you so much for choosing us! We hope you had a fantastic time and look forward to welcoming you back soon to experience Mondrian all over again!

We sincerely apologize if your experience fell short of expectations. We truly value your feedback and hope you'll give us another chance to make it right. Thank you for your understanding, and we look forward to the opportunity to welcome you back.

Dear Matthew,Thank you so much for your perfect rating! It brightens our day to know you had a fantastic experience, and we hope you return soon.Yours sincerely,Mariana SerranoGuest Experience Manager

A big thank you for choosing Mondrian! We hope your time with us was exceptional, and we eagerly await your return to create more lasting memories together.

Dear Jeremy,Thank you for being our valued guest at Mondrian Mexico City Condesa. We appreciate you highlighting our spacious accommodations and great location in Condesa, making exploring Mexico City easy. Our team hopes to welcome you back again soon. Yours sincerely,Mariana SerranoGuest Experience Manager

Thank you for being our guest! We hope you enjoyed the Mondrian experience, and we can't wait to have you back for more in the near future. Safe travels!

Dear Jose F,Thank you for sharing your feedback. We're glad you enjoyed our location and the Mediterranean restaurant. However, we regret your difficulties with the concierge service and room cleaning. We understand the importance of timely and efficient service, especially when booking tours and maintaining cleanliness, and we will promptly address these issues. It would be a pleasure to welcome you back for a more seamless and satisfying experience.Yours sincerely,Mariana SerranoGuest Experience Manager

Dear JOAN,We extend our sincere gratitude for choosing Mondrian Mexico City Condesa. Your feedback is highly appreciated as we continuously strive to enhance our guests' experiences.We hope to have the pleasure of hosting you again for another enchanting stay.Warm regards,