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Reviews of Hotel La Rosa - Adults Only

2.5 out of 5
Hotel La Rosa - Adults Only
Calle Eligio Ancona 269, Santa Maria La Ribera, Cuauhtemoc, Mexico City, CDMX

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 190 reviews" "
Rating 8 - Good. 64 out of 190 reviews" "
Rating 6 - Okay. 28 out of 190 reviews" "
Rating 4 - Poor. 12 out of 190 reviews" "
Rating 2 - Terrible. 15 out of 190 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok facility in the middle of a run down neighborhood. I did not venture outside on foot.

4/10 Poor

Julio

Les falta atención
Stayed 3 nights in Feb 2024

8/10 Good

Diego Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Beaubrun

Stayed 1 night in Nov 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to stay
Stayed 2 nights in Oct 2023
Response from Estimado Samuel on Nov 13, 2023
Muchas gracias por tu valoración. Nos dará mucho gusto atenderte de nuevo.

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a couples retreat spot. Not a place to take your family. Discreet and clean enough. Kinda fun if your into things like mirrors on the ceiling. The staff is kinda rude and the area surrounding is decent enough to walk around in after dark, But it's not snazzy or luxurious in any way..
Stayed 1 night in Jul 2023
Response from Estimado Carlos on Aug 19, 2023
Gracias por su valoración y sus comentarios, éstos nos ayudan a mejorar nuestro servicio.

10/10 Excellent

Stacey.m.johnson242@gmail.com

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and very nice
Stayed 1 night in Apr 2023

4/10 Poor

??????

Disliked: Cleanliness
Stayed 2 nights in Mar 2023

6/10 Okay

Sara L

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from Estimado huésped on Aug 30, 2021
Muchas gracias por su valoración. Nos dará mucho gusto poder atenderlo de nuevo.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Estimado huésped on Jul 24, 2021
Muchas gracias por su valoración . Nos dará mucho gusto poder atenderlo de nuevo.

4/10 Poor

Verified traveller

Stayed 3 nights in Apr 2021
Response from Estimado huésped on May 6, 2021
Lamentamos la valoración que le da al hotel, nos gustaría saber qué fue lo que sucedió para poder brindarle un mejor servicio nuestros huéspedes.

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019
Response from Estimado huésped on Nov 21, 2019
Agradecemos mucho su valoración. Sera un placer poder atenderlo de nuevo.

10/10 Excellent

Ruhy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Estimado huésped on Nov 3, 2019
Estamos encantados de saber que su estancia en el hotel fue lo esperado. Será un placer poder atenderla de nuevo

2/10 Terrible

edwindeguzman, houma , louisiana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
no aircondition..no security....no lock from inside of the room ...not enough lights....far from everything like restaurants..bars...stores..etc.....dangerous neighborhood or area....not enough lighting everywhere especially the room ..dirty linen not enough furniture ..internet is poor....
Stayed 3 nights in Sep 2019
Response from Estimado huesped, on Oct 24, 2019
Lamentamos mucho los comentarios que expresa sobre el hotel. Todo el personal trabaja para poder brindarle un buen servicio. Las comodidades que están publicadas en la página del hotel son las misma que se encuentran en el hotel, tenemos varios tamaños de habitación de acuerdo a la tarifa que usted elija. La puerta tiene un seguro en el interior, lamentamos no lo haya encontrado. Revisaremos porque encontró las instalaciones sucias, estaremos al pendiente. Gracias por su opinion.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff in a safe location
This is the second time I have stayed here. Hotel is excellent safe and clean with exceptional staff. The local area is very safe and theres plenty of little shops and markets to search through, it's a little gem of a hotel which I only accidentally came across but it's now my 1st choice of stay,
Stayed 2 nights in Sep 2019
Response from Dear Michael on Sep 15, 2019
We appreciate your comments. We are so happy to know that you consider us your first choice. It will be a pleasure to meet you again.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice spacious safe clean hotel
A really nice hotel and the woman on reception was very nice. They dont speak English but that was no problem. Very spacious room. I will be staying again the near future, thankyou
Stayed 2 nights in Aug 2019
Response from Dear Michael on Sep 7, 2019
We are pleased to know that your stay was enjoyable. It will be a pleasure to serve you again.

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the open-minded and avoiding tourists
Wasn't sure what to expect with the "Adults Only" description, but we got exactly what we were hoping for - secure interesting location off the beaten path with clean rooms, all the necessities and friendly staff. Plus a huge mirror on the ceiling. A little creepy, perhaps, but we had fun.
Stayed 2 nights in Aug 2019
Response from Dear Noel on Aug 26, 2019
Thank you so much for your comments, we are pleased to read that your state was as you expected. We hope to see you again soon

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Jul 2019
Response from Estimado huésped on Jul 25, 2019
Agradecemos su valoración. Será un placer poder atenderlo nuevamente.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Estimado huésped on Jul 1, 2019
Agradecemos mucho su valoración. Sera un placer poder atenderlo de nuevo.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The rooms didnt have a/c or fans. it was hot. Only got my complimentary water on the first night..
Stayed 3 nights in May 2019
Response from Estimado huésped on Jun 28, 2019
Agradecemos mucho su valoración. Sus comentarios nos ayudan a mejorar, atenderemos lo sucedido. Será un placer poder atenderlo de nuevo.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I wish they had air air conditioner and frigerator but other than that it was very good very Queen very good
Stayed 2 nights in May 2019
Response from Estimado huésped. on Jun 28, 2019
Agradecemos muchos sus comentarios, y atenderemos sus sugerencias. Sera un placer poder atenderlo nuevamente.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
All the men who were working gave us the best service helped us with everything we needed and was there to attend our needs. Unfortunately the female worker with glasses is the one who checked us in and did not want to help us with anything even when asked a simple question her replies all came with a “I don’t want to do this” attitude.
Stayed 3 nights in May 2019
Response from Estimado huésped on Jun 26, 2019
Agradecemos mucho su valoración. Lamentamos mucho el servicio que recibió de parte de la persona que describe, esto sera atendido a la brevedad. Sera un placer poder atenderlo de nuevo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no air condition. I am guessing that in Mexico the air condition is not needed.
Stayed 3 nights in May 2019
Response from Estimado huésped on Jun 28, 2019
Agradecemos su valoración y consideramos sus sugerencias para brindarle un mejor servicio. Sera un placer poder atenderlo nuevamente.

8/10 Good

Jose Fermin

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
En la habitación había demasiados zancudos y como no hay ventiladores para auyentarlos, es difícil poder descansar, fue una estancia desagradable en ese sentido
Stayed 1 night in May 2024
Response from Estimado Jose on May 11, 2024
Muchas gracias por su valoración y sus comentarios.

8/10 Good

roberto

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No cuentan con servicio de guardamaletas y no apoyan para solucionarlo
Stayed 3 nights in May 2024
Response from Estimado Roberto on May 11, 2024
Lamentamos los comentarios sobre guardar las maletas, si contamos con ese servicio, revisaremos lo sucedido.

4/10 Poor

Roberto Valentín

Disliked: Cleanliness, amenities, property conditions & facilities
No limpiaron mi habitación el primer día. La regadera se inunda, es pequeña y es prácticamente un tubo con agua. El piso se sentía sucio, la cama era muy dura y el techo de espejo es sospechoso. No es TERRIBLE, pero no merece más de dos estrellas.
Stayed 3 nights in May 2024
Response from Estimado Roberto on May 11, 2024
Lamentamos la valoración que le da al hotel,

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Estimado Rafael on May 11, 2024
Muchas gracias por su valoración y sus comentarios. Nos dará mucho gusto atenderlo de nuevo.

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general me gusta porque es de fácil acceso, hay muchos lugares para comer, tiendas, todo cerca y puedes trasladarte caminando.
Stayed 1 night in Apr 2024
Response from Estiamada Viviana on May 11, 2024
Muchas gracias por su valoración y sus comentarios. Nos dará mucho gusto atenderlo de nuevo.

10/10 Excellent

Dircew

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio, solo sugeriria poner mas luz a la habitación ya que los spot son muy chicos y gran parte de la habitacion esta oscura.
Stayed 1 night in Apr 2024
Response from Estimado Dircew on May 11, 2024
Muchas gracias por su valoración y sus comentarios. Nos dará mucho gusto atenderlo de nuevo.

8/10 Good

María José

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
El lugar tiene lo básico necesario para una estancia agradable, sin embargo, podrían hacer varias mejoras en cuanto al mobiliario de las habitaciones, el personal de limpieza hace demasiado ruido por la mañana.
Stayed 1 night in Apr 2024
Response from Estimada Maria Jose on May 11, 2024
Muchas gracias por su valoración y sus comentarios. Nos dará mucho gusto atenderlo de nuevo.

6/10 Okay

Ivan José

Liked: Cleanliness, staff & service, property conditions & facilities
Mucho ruido en los pasillos en horas de la madrugada entre otros ruidos de la habitación de arriba. El agua demasiado caliente, imposible de templarla, al abrir la llave del agua fria salia mas caliente. Del resto todo bien. Mucha limpieza e instalaciones adecuadas.
Stayed 1 night in Apr 2024

8/10 Good

Noé Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Estimado Daniel on May 11, 2024
Muchas gracias por su valoración y sus comentarios. Nos dará mucho gusto atenderlo de nuevo.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenía aire acondicionado
Stayed 2 nights in Apr 2024
Response from Estimado Carlos on May 11, 2024
Muchas gracias por su valoración y sus comentarios.

2/10 Terrible

Ricardo

Stayed 1 night in Apr 2024
Response from Ricardo on May 11, 2024
Lamentamos la valoración que le da al hotel.

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien gracias
Stayed 1 night in Apr 2024
Response from Estimada Pamela on May 11, 2024
Muchas gracias por su valoración y sus comentarios. Nos dará mucho gusto atenderlo de nuevo.

2/10 Terrible

Vivian Lizbeth

Travelled with partner
Disliked: Amenities, property conditions & facilities
Es mala, hay opciones mejores. En verdad, no vayan :/
Stayed 1 night in Mar 2024

8/10 Good

Mariana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena estancia, muy agradable todo.
Response from Estimada Mariana on May 11, 2024
Muchas gracias por su valoración y sus comentarios.

8/10 Good

ROCIO, MEXICO DF

Liked: Cleanliness, staff & service
Es caliente. El baño olía hubo que dejar la puerta cerrada
Stayed 1 night in Mar 2024
Response from Estimada Rocio on May 11, 2024
Muchas gracias por su valoración y sus comentarios.

6/10 Okay

Anette

Stayed 3 nights in Mar 2024
Response from Estimada Anette on May 11, 2024
Muchas gracias por su valoración.

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Gracias un ambiente agradable cuando estamos por trabajo excelente estadia.
Stayed 2 nights in Mar 2024
Response from Estimada Jessica on May 11, 2024
Muchas gracias por su valoración y sus comentarios. Nos dará mucho gusto atenderla de nuevo.

6/10 Okay

María Elena

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

8/10 Good

ALFREDO

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sus eso con cobro doble por una estansía ya saldada en pajina.
Stayed 1 night in Feb 2024

8/10 Good

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya me he hospedado en varias ocasiones, es de fácil acceso si vas en transporte público, quedan cerca muchos lugares para comer o cenar, el precio es accesible y un lugar tranquilo
Stayed 1 night in Feb 2024

10/10 Excellent

Carmen Oyuky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Stayed 1 night in Feb 2024

8/10 Good

iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, muy recomendado solo para adultos ya que tiene accesorios de hoteles de paso para parejas
Stayed 1 night in Feb 2024

6/10 Okay

Christian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El personal es mal encarado, Tenía una reservación y el check in era a las 3pm, llegamos a la hora y me dijeron que iban a tardar 10 min más, esperamos más de 1 hora y media y el personal nos decía cada vez que preguntabamos que en 10 min la entregaban y de mala gana.
Stayed 1 night in Jan 2024

10/10 Excellent

Esaul

Stayed 2 nights in Jan 2024
Response from Estimado Esaul on May 11, 2024
Muchas gracias por su valoración y sus comentarios.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Jan 2024

10/10 Excellent

Gerardo Abraham

Stayed 1 night in Jan 2024