San Isidro 63, Colonia Reforma Social, Mexico City, CDMX
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
They have no idea what is going on. The reatauratnt is sepertate from room service, bathtub is clogged and has no plug, just rust. The massage therapy they say they have they do not. There is one massage therapist whowas good but she had to walk me to the lobby to pay. Plus my reservations were always changing. Said breakfast invluded but wnen i asked they said they have no idea go ask the restaurant. People were not friendly or helpful terrrble stay. This is not a hotel with a spa its some sort of military compound. This is not a wellness center. None of the services advertised on the website were available. Very poor guest services. It should not be on expedia
Victoria
Stayed 3 nights in May 2024
Response from E-commerce Manager on May 17, 2024
Dear Victoria, we are sorry to hear about your experience at St. Isidro Corporate Housing. Your feedback is valuable, and we will address these issues to improve our services. Thank you for sharing your concerns..
Es un apartamento amplio y muy limpio, alrededores con opciones para comer y vistar
Gabriel
Stayed 2 nights in May 2024
Response from Gerencia E-commerce on May 14, 2024
¡Qué genial que hayas disfrutado de tu estancia! Esperamos que hayas tenido una experiencia maravillosa explorando los alrededores y probando la comida local. Si alguna vez decides volver, estaremos encantados de recibirte nuevamente. ¡Hasta la próxima!
¡Gracias por recomendar el hotel St. Isidro Corporate Housing, Rolando! Nos alegra saber que tu estadía fue muy buena. Esperamos verte de nuevo pronto. ¡Muchas gracias por tu opinión!
We have a great time in the place, the only recommendations is that they should have the safty bars in the bathrooms
Its a need for some people
Abraham
Stayed 3 nights in Apr 2024
Response from E-commerce Management on Apr 26, 2024
Thank you for your feedback, Abraham. We will consider adding safety bars in the bathrooms for the convenience of our guests. We are glad you had a great time at St. Isidro Corporate Housing.
8/10 Good
Maria
Apr 18, 2024
Maria
Stayed 1 night in Apr 2024
Response from Gerencia E-commerce on May 10, 2024
"¡Gracias por tu calificación! Nos alegra haber cumplido tus expectativas. ¡Esperamos verte de nuevo en el futuro!"
The suite was big. Everything was clean and comfortable. Amenities were average, but overall experience was great. Well located
Maria
Stayed 1 night in Apr 2024
Response from Gerencia E-commerce on Apr 19, 2024
Thank you for your review, Maria, and for staying at St. Isidro Corporate Housing. We're delighted to hear that you found the suite spacious, clean, and comfortable. We appreciate your feedback on the amenities and are glad you had a great overall experience. We hope you also enjoyed the convenient location during your stay.
Thank you for your feedback, Rama! We are glad to hear that you had a perfect stay at St. Isidro Corporate Housing. We strive to provide a friendly and welcoming environment for all our guests. We hope to welcome you back soon for another enjoyable experience.
Good dayWe appreciate the time you took to qualify us, the St. Isidro team will continue working, providing you with the highest quality service, we hope to see you soon. Regards!
2/10 Terrible
james
Feb 16, 2024
Liked: Cleanliness, amenities
james
Stayed 1 night in Feb 2024
Response from Gerencia E-commerce on Mar 20, 2024
Agradecemos el tiempo tomado por calificarnos, entendemos que la estancia no fue de su total agrado tomaremos todas las medidas necesarias para mejorar, esperemos nos brinde la oportunidad de tenerlo hospedado nuevamente ¡Saludos!
10/10 Excellent
Georgina
Feb 16, 2024
Georgina
Stayed 2 nights in Feb 2024
Response from Gerencia E-commerce on Feb 20, 2024
Buen día Agradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
Response from E-commerce management on Jan 30, 2024
Thank you for your review, Julio! We're glad to hear that your business stay at St. Isidro Corporate Housing was great as usual. We strive to provide a friendly and accommodating experience for our guests. We appreciate your feedback and look forward to welcoming you back for your next stay in the Polanco area.
Good dayWe appreciate the time you took to qualify us, the St. Isidro team will continue working, providing you with the highest quality service, we hope to see you soon. Regards!
The location is nice, the Condition was fair, view was great.
I didn't like not having WiFi for 2 days until I realized it was not working I got charged on my phone for $107 US dollars, but after I complained, the problem was solved.
Atzmon
Stayed 3 nights in Jan 2024
Response from E-commerce Manager on Jan 18, 2024
Good dayWe appreciate your feedback, we are very sorry for what happened with the internet. We will be working to improve our service. We hope to see you soon.
Buen día Agradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
10/10 Excellent
Hilze
Jan 7, 2024
Hilze
Stayed 1 night in Jan 2024
Response from Gerencia E-commece on Jan 8, 2024
Buen día Agradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
Forget about the kitchen unit. Beautiful but dumb.
Kitchen was not properly equipped for minimal cooking and management refused to accommodate.
Austin
Stayed 3 nights in Dec 2023
Response from E-commerce manager on Jan 8, 2024
Thank you, Austin, for your review of St. Isidro Corporate Housing. We apologize for the inconvenience you experienced with the kitchen not being properly equipped. We will address this issue with the management to ensure better accommodation in the future. We appreciate your feedback and hope you had an otherwise pleasant stay.
Amazing. Staff great. Spacious kitchen. 3 bedrooms. Cleaning lady was very nice.
Diana Fuentes
Stayed 5 nights in Dec 2023
Response from E-commerce Manager on Jan 8, 2024
Thank you for your review, Diana Fuentes! We appreciate your feedback on the St. Isidro Corporate Housing. We are glad to hear that you found the staff great and the kitchen spacious. It's also nice to know that you enjoyed the three bedrooms and that the cleaning lady was very nice. We hope to welcome you back soon.
Buen día Agradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
10/10 Excellent
Gamaliel
Dec 24, 2023
Gamaliel
Stayed 4 nights in Dec 2023
Response from Gerencia E-commerce on Dec 26, 2023
Buen díaAgradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
Few issues with lighting, phone and trash (only organic). Other than that, great experience
Diego Victor
Stayed 1 night in Dec 2023
Response from E-commerce Manager on Dec 21, 2023
Thank you for your review, Diego Victor! We appreciate your feedback about the lighting, phone, and trash issues. We apologize for any inconvenience caused. We are glad to hear that you had a great overall experience at St. Isidro Corporate Housing. If there is anything else we can do to improve your stay, please let us know.
The staff was helpful and the room service is very fast. Especially considering what I was ordering for food. Great quite place to stay. The photo of the room is exactly what is on the site.
John
Stayed 4 nights in Dec 2023
Response from E-commerce Manager on Dec 18, 2023
Good dayWe appreciate the time you spent in rating us, the St. Isidro team will continue working, providing you with the highest quality service, we hope to see you soon. ¡Regards!
Good morningWe appreciate the time you spent in rating us, the St. Isidro team will continue working, providing you with the highest quality service, we hope to see you soon. ¡Regards!
10/10 Excellent
Domingo
Nov 25, 2023
Domingo
Stayed 6 nights in Nov 2023
Response from Gerencia E-commerce on Dec 15, 2023
Gracias por su comentario, para nosotros es muy importante, esperamos verlo pronto ¡Saludos!
I like the space, very comfortable, I didn’t have enough time to walk outside, but other than that I’m happy with my stay, thank you!
Arturo
Stayed 1 night in Oct 2023
Response from E-commerce Manager on Oct 31, 2023
Good dayWe appreciate the time you took to qualify us, the St. Isidro team will continue working, providing you with the highest quality service, we hope to see you soon. Regards!
10/10 Excellent
Scott
Oct 29, 2023
Scott
Stayed 2 nights in Oct 2023
Response from Gerencia E-commerce on Nov 21, 2023
Buen día Agradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
The air-conditioning didn't work for the whole 3 days I stayed there
Verified traveller
Stayed 2 nights in Oct 2023
Response from E-commerce manager on Oct 25, 2023
We understand that the stay was not to your complete satisfaction, we will take all necessary measures to improve, we hope it will give us the opportunity to have you stay again. ¡Regards!
4/10 Poor
Mayranush
Oct 24, 2023
Mayranush
Stayed 1 night in Oct 2023
Response from Gerencia E-commerce on Nov 14, 2023
Agradecemos el tiempo tomado por calificarnos, entendemos que la estancia no fue de su total agrado tomaremos todas las medidas necesarias para mejorar, esperemos nos brinde la oportunidad de tenerlo hospedado nuevamente ¡Saludos!
Todo me encantó de esta propiedad. Muy bien localizada. La suite muy amplia y con amenidades adecuadas. Cama confortable. Gran staff y la comida del restaurante deliciosa! Invitada a regresar…
ANNA
Stayed 1 night in Oct 2023
Response from Gerencia E-commerce on Oct 16, 2023
Buen día Agradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
10/10 Excellent
Alfonso, Sylmar
Oct 10, 2023
Alfonso
Stayed 1 night in Oct 2023
Response from Gerencia E-commerce on Oct 30, 2023
Buen día Agradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
10/10 Excellent
Carmina
Sep 30, 2023
Carmina
Stayed 2 nights in Sep 2023
Response from Gerencia E-commerce on Oct 2, 2023
Buen día Agradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
10/10 Excellent
Joseph
Sep 29, 2023
Liked: Cleanliness, staff & service
Joseph
Stayed 2 nights in Sep 2023
Response from Gerencia E-commerce on Oct 19, 2023
Buen día Agradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
4/10 Poor
Sergio
Sep 26, 2023
Sergio
Stayed 1 night in Sep 2023
Response from Gerencia E-commerce on Oct 27, 2023
Agradecemos el tiempo tomado por calificarnos, entendemos que la estancia no fue de su total agrado tomaremos todas las medidas necesarias para mejorar, esperemos nos brinde la oportunidad de tenerlo hospedado nuevamente ¡Saludos!
10/10 Excellent
Sergio
Sep 24, 2023
Sergio
Stayed 1 night in Sep 2023
Response from Gerencia E-commerce on Oct 16, 2023
Buen día Agradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
Good dayWe appreciate the time you took to qualify us, the St. Isidro team will continue working, providing you with the highest quality service, we hope to see you soon. Regards!
started with wrong reservation as we were looking for hotel next to consult but we received suggestions for the ambassy in Mexico city. we realized it after getting the confirmation email. 15 minutes plus tard nous appelons l'agence et l'hôtel mais ils ont toutes les excuses au monde pour ne pas rembourser...
Frédéric
Stayed 1 night in Sep 2023
Response from Gerencia E-commerce on Sep 19, 2023
Good dayWe are very sorry for what happened, we do not have a special cancellation request.¡regards!
Agradecemos el tiempo tomado por calificarnos, entendemos que la estancia no fue de su total agrado tomaremos todas las medidas necesarias para mejorar, estamos realizando un plan estratégico de remodelación que estará dando una nueva imagen, mejora de servicios y una comodidad esperemos nos brinde la oportunidad de tenerlo hospedado nuevamente ¡Saludos!
Buen día Agradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
Excelente todo el servicio desde que llegas en recepción, las habitaciones impecables y amplias, el servicio a la habitación y la calidad de los alimentos increíbles
Vanessa
Stayed 1 night in Sep 2023
Response from Gerencia E-commerce on Sep 12, 2023
Buen día Agradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
Excellent staff. Very well kept. Spacious and modern rooms. Excellent gym. First class breakfast options. Will stay here again
Celestino
Stayed 3 nights in Sep 2023
Response from Gerencia E-commerce on Sep 9, 2023
Good dayWe appreciate the time you took to qualify us, the St. Isidro team will continue working, providing you with the highest quality service, we hope to see you soon. ¡Regards!
Good dayWe appreciate the time you took to qualify us, the St. Isidro team will continue working, providing you with the highest quality service, we hope to see you soon. Regards!
10/10 Excellent
Nicolas Alejandro
Aug 28, 2023
Nicolas Alejandro
Stayed 1 night in Aug 2023
Response from Gerencia E-commerce on Sep 18, 2023
Buen día Agradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
10/10 Excellent
Luis
Aug 26, 2023
Luis
Stayed 2 nights in Aug 2023
Response from Gerencia E-commerce on Sep 8, 2023
Buen día Agradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
Todo super bien como siempre, excelente servicio y la mejor ubicacion en Lomas de Chapultepec.
Marcela
Stayed 4 nights in Aug 2023
Response from Gerencia E-commerce on Aug 28, 2023
Buen día Agradecemos el tiempo que dedicó en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
Good dayThank you for the time you spend in qualifying us, the St. Isidro team will continue working, providing you with the highest quality service, we hope to see you soon.¡Regards!
The hotel and room are great. Room has coffee and good food from room service and restaurant. The room is big enough for our family and suite is so helpful. The location is really challenging, with horrendous traffic and no where close by to walk/see. If a similar property could open on Reforma or in the historic center, would be a huge asset for the company and city.
Betti Jo
Stayed 1 night in Jul 2023
Response from E-commerce Management on Jul 24, 2023
Good dayThank you for the time you spend in qualifying us, the St. Isidro team will continue working, providing you with the highest quality service, we hope to see you soon.¡Regards!
Sin palabras, simplemente maravilloso, excelente trato del personal
Juan
Stayed 2 nights in Jul 2023
Response from Gerencia E-commerce on Jul 14, 2023
Buen día Agracemos el tiempo que dedico en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
10/10 Excellent
Salvador
Jul 12, 2023
Salvador
Stayed 2 nights in Jul 2023
Response from Gerencia E-commerce on Jul 13, 2023
Buen día Agracemos el tiempo que dedico en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
10/10 Excellent
Lucero
Jul 2, 2023
Muy cómodo, limpio y accesible dan transporte gratis 5km a la redonda y muy buena atención al cliente 100 puntos
Lucero
Stayed 2 nights in Jun 2023
Response from Gerencia E-commerce on Jul 3, 2023
Buen día Agracemos el tiempo que dedico en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
10/10 Excellent
Rita Alicia
Jun 24, 2023
Rita Alicia
Stayed 1 night in Jun 2023
Response from Gerencia E-commerce on Jun 26, 2023
Buen día Agracemos el tiempo que dedico en calificarnos, el equipo St. Isidro seguirá trabajando, brindándole un servicio de la más alta calidad, esperemos verlo pronto ¡Saludos!
I liked everything , from friendly staff to the room it’s like having your own apartment and very cozy comfortable as well we even had a double balcony it was on the 15th floor so everything was quiet and ended up staying an extra night the only down side was the a/c was pure fan on the second night but other than that everything was excellent really enjoy our stay.
Laura
Stayed 1 night in Jun 2023
Response from E-commerce Manager on Jun 26, 2023
Good dayThank you for the time you spend in qualifying us, the St. Isidro team will continue working, providing you with the highest quality service, we hope to see you soon.¡Regards!