Title: Hotel Ambassador Merida - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=15469227&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ambassador Merida Colonial charm meets modern comfort in the heart of Mérida Centro, where travelers can unwind by the pool or enjoy cocktails in a historic setting. ## Photo gallery for Hotel Ambassador Merida ![Hallway - Hotel Ambassador Merida (Mérida)](https://images.trvl-media.com/lodging/16000000/15470000/15469300/15469227/92f87e2d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - Hotel Ambassador Merida (Mérida)](https://images.trvl-media.com/lodging/16000000/15470000/15469300/15469227/91b0aa83.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers - Hotel Ambassador Merida (Mérida)](https://images.trvl-media.com/lodging/16000000/15470000/15469300/15469227/a46609f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Hotel Ambassador Merida (Mérida)](https://images.trvl-media.com/lodging/16000000/15470000/15469300/15469227/ee6f67c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Hotel Ambassador Merida (Mérida)](https://images.trvl-media.com/lodging/16000000/15470000/15469300/15469227/4455daa1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Ambassador Merida sits just steps from Mérida Cathedral in the city's historic center. Travelers can cool off in the outdoor pool after exploring, relax on the sun terrace, or sample local cuisine at the on-site restaurant. ## Reviews 7.8 Good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=15469227&PinnedHotelID=15469227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=15469227&PinnedHotelID=15469227&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=15469227&PinnedHotelID=15469227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=15469227&PinnedHotelID=15469227&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=15469227&PinnedHotelID=15469227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=15469227&PinnedHotelID=15469227&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=15469227&PinnedHotelID=15469227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=15469227&PinnedHotelID=15469227&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Standard Single Room ![Standard Single Room](https://images.trvl-media.com/lodging/16000000/15470000/15469300/15469227/9782b99a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 7.6 Good 8 reviews ### Highlights Air conditioning TV Private bathroom Cable channels Daily housekeeping Desk Wardrobe or closet - 248 sq ft - Sleeps 2 - 1 Twin Bed ### View all photos for Standard Double Room, 2 Double Beds ![Standard Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/16000000/15470000/15469300/15469227/0b038988.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds 7.6 Good 60 reviews ### Highlights Air conditioning TV Private bathroom Cable channels Daily housekeeping Desk Wardrobe or closet - 248 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Triple Room ![Triple Room](https://images.trvl-media.com/lodging/16000000/15470000/15469300/15469227/b6e21281.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Air conditioning TV Private bathroom Cable channels Daily housekeeping Desk Wardrobe or closet - 248 sq ft - Sleeps 3 - 3 Twin Beds ### View all photos for Double Room Standard ![Desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15470000/15469300/15469227/207d9f49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 247 sq ft - Sleeps 4 ### View all photos for Room Standard ![Desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15470000/15469300/15469227/aeaf5866.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 247 sq ft - Sleeps 2 ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12070000/12063500/12063448/3464c5ea_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Merida Centro by IHG Mérida Centro - Pool - Breakfast included - Free WiFi - Air conditioning 9.0 Wonderful 1,000 reviews CA $131 CA $157 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Merida-Hotels-Holiday-Inn-Express-Merida-Centro.h12063448.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=1357495c-62f9-4ff3-ba1f-b134b1bf7e5c&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61530000/61528900/61528830/3869c382_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Merida Downtown Mérida Centro - Pool - Pet friendly - Parking included - Free WiFi 9.4 Exceptional 664 reviews CA $171 CA $206 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Merida-Hotels-Courtyard-By-Marriott-Merida-Downtown.h61528830.Hotel-Information?chkin=2026-1-8&chkout=2026-1-9&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=1357495c-62f9-4ff3-ba1f-b134b1bf7e5c&top_cur=CAD) Ad ![Spelunking/cave exploring](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92360000/92358700/92358626/216cc59f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viatura Hacienda Xtojil, Yucatan, Merida, with Optional All Inclusive Timucuy - Pool - All-inclusive - Pet friendly - Parking included 10.0 Exceptional 2 reviews CA $159 CA $231 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Merida-Hotels-VIATURA.h92358626.Hotel-Information?chkin=2026-1-8&chkout=2026-1-9&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=1357495c-62f9-4ff3-ba1f-b134b1bf7e5c&top_cur=CAD) Ad ![Studio, 2 Queen Beds, City View](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/49000000/48290000/48282200/48282164/w8190h5462x5y0-e24ba59b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Merida Xcumpich - Pool - Breakfast included - Pet friendly - Parking included 9.4 Exceptional 1,143 reviews CA $148 CA $179 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Merida-Hotels-Residence-Inn-By-Marriott-Merida.h48282164.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=1357495c-62f9-4ff3-ba1f-b134b1bf7e5c&top_cur=CAD) Ad ![2 restaurants, breakfast served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/20600/20589/ee56025c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Merida Hotel Mérida Centro - Pool - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 1,001 reviews CA $162 CA $195 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Merida-Hotels-Hyatt-Regency-Merida-Hotel.h20589.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=1357495c-62f9-4ff3-ba1f-b134b1bf7e5c&top_cur=CAD) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4460000/4454800/4454770/1c5216d1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Merida Mérida - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1,007 reviews CA $90 CA $108 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Merida-Hotels-City-Express-Merida.h4454770.Hotel-Information?chkin=2026-2-5&chkout=2026-2-6&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=1357495c-62f9-4ff3-ba1f-b134b1bf7e5c&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/69000000/68100000/68099600/68099532/2cb55e05.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Merida by IHG Colonia Campestre - Pool - Pet friendly - Parking included - Free WiFi 9.2 Wonderful 476 reviews CA $163 CA $197 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Merida-Hotels-AKEN-Mind-Merida-Hotel.h68099532.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=1357495c-62f9-4ff3-ba1f-b134b1bf7e5c&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Ambassador-Merida.h15469227.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Ambassador-Merida.h15469227.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.96919%2C-89.62789&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=C-4j3QJ0IykB1lL0PnoCqfJnDh8=) Calle 59 No.546 X 68, Mérida, YUC, 97000 #### What's nearby - Universidad Autónoma de Yucatán \- 5 min walk \- 0.4 km - Plaza Grande \- 6 min walk \- 0.6 km - Mérida Cathedral \- 6 min walk \- 0.6 km - Parque Santa Lucía \- 8 min walk \- 0.7 km - US Visa Applicant Service Center \- 10 min walk \- 0.9 km #### Getting around - Teya-Merida Station - 26 min drive - Mérida International Airport (MID) - 7 min drive #### Restaurants - ‪Taquería La Lupita - ‬4 min walk - ‪Cosmo - ‬3 min walk - ‪Manifesto - ‬1 min walk - ‪Nakúh - ‬2 min walk - ‪jajajana - ‬2 min walk ## About this property ### Hotel Ambassador Merida Hotel near Paseo de Montejo At Hotel Ambassador Merida, you can look forward to a terrace, a garden, and a bar. The on-site restaurant offers breakfast. Guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool along with sun loungers - Free self parking - Continental breakfast (surcharge), a 24-hour front desk, and smoke-free premises - Luggage storage, an elevator, and tour/ticket assistance - Guest reviews give top marks for the helpful staff and location Room features All 97 rooms include comforts such as air conditioning, in addition to amenities like free WiFi. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Standard Double Room](https://images.trvl-media.com/lodging/49000000/48570000/48568500/48568495/a3dd5a0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maya Yucatán Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 7.4 Good 795 reviews CA $52 CA $62 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=48568495&PinnedHotelID=48568495&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/10000000/9060000/9055300/9055215/ff2461b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Mirador Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 1,006 reviews CA $48 CA $59 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=9055215&PinnedHotelID=9055215&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/90000000/89670000/89660200/89660134/bf9958d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Central Merida by Kavia Mérida Centro - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.8 Good 376 reviews CA $54 CA $65 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=89660134&PinnedHotelID=89660134&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/64000000/63870000/63868400/63868389/3187549f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Lucía Mérida Centro - Pool - Parking included - Free WiFi - Air conditioning 8.2 Very good 387 reviews CA $48 CA $58 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=63868389&PinnedHotelID=63868389&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/4000000/3530000/3527900/3527807/f8265209.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Doralba Inn Mérida Centro - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 1,007 reviews CA $72 CA $87 total includes taxes & fees Jan 15 - Jan 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3527807&PinnedHotelID=3527807&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/78000000/77100000/77098600/77098503/d8ec3a79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HIT Merida Hotel Boutique Mérida Centro - Pet friendly - Parking included - Free WiFi - 24/7 front desk 8.4 Very good 299 reviews CA $53 CA $63 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=77098503&PinnedHotelID=77098503&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15840000/15833100/15833011/1c61541c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Flamingo Mérida Centro - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 814 reviews CA $55 CA $67 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=15833011&PinnedHotelID=15833011&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/13000000/12830000/12826600/12826570/8a51ab89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colon Mérida Centro - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.6 Good 642 reviews CA $56 CA $67 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=12826570&PinnedHotelID=12826570&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96230000/96221600/96221591/4f48da5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel MID Project Mérida Centro - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 950 reviews CA $68 CA $83 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=96221591&PinnedHotelID=96221591&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room](https://images.trvl-media.com/lodging/91000000/90970000/90964000/90963959/c519cdb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Reforma by Homirent Mérida Centro - Pet friendly - Free WiFi - Air conditioning - 24/7 front desk 9.0 Wonderful 768 reviews CA $44 CA $54 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=90963959&PinnedHotelID=90963959&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free self parking on site - Limited onsite self parking ### Food and drink - Daily continental breakfast available 7:00 AM to noon for a fee: MXN 135 for adults and MXN 135 for children - A bar/lounge - A restaurant ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - Elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Desk - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property You will be asked to provide the property with a copy of your government-issued photo ID after booking If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately MXN 135 for adults and MXN 135 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ambassador Merida Hotel Ambassador Merida Hotel Hotel Ambassador Merida Mérida Hotel Ambassador Merida Hotel Mérida ## Frequently asked questions ### Does Hotel Ambassador Merida have a pool? ### How much does it cost to stay at Hotel Ambassador Merida? ### Is Hotel Ambassador Merida pet-friendly? ### How much is parking? ### What time is check-in at Hotel Ambassador Merida? ### What time is check-out at Hotel Ambassador Merida? ### Where is Hotel Ambassador Merida located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Ambassador Merida Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.4 Location ### 8.0 Staff & service ### 8.0 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 386 8 - Good 305 6 - Okay 161 4 - Poor 77 2 - Terrible 71 ## Reviews ### 10/10 Excellent #### Monica Feb 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Small restaurant, good food. Great location to plaza ##### Monica Stayed 1 night in Jan 2025 ### 10/10 Excellent #### fausto g Feb 7, 2025 Very good service ##### fausto g Stayed 1 night in Feb 2025 ### 8/10 Good #### Annette Oct 25, 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Great location Slow customer service assistance but good. They have free wifi but doesn't work all the time 😒 specially in the room. The bathroom needs more attention to details. They are well located near to restaurants, clubs, and the center. You can walk 🚶‍♀️ secure all around. ##### Annette Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Jorge Jan 4, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Staff is very nice and professional, 5 stars, however, there was no warm water and the window from the bathroom cannot be closed, and I am pretty sure someone entered when I was out because when I returned there was a small empty bottle of Bacardi out of the window ##### Jorge Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Salvador Mar 26, 2025 Liked: Cleanliness Disliked: Property conditions & facilities Cleaning and maintenance crew are great and friendly. Front am staff especially the younger girl didn’t make my check in feel welcomed! Not very friendly or engaging! Rooms are terribly outdated but you pay for what you get! Pruebe was no form of floor shower towel when getting out of the shower. ##### Salvador Stayed 3 nights in Mar 2025 ### 8/10 Good #### Jeaneane Oct 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel for the price. ##### Jeaneane Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Manuel Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente ##### Manuel Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Rosa Luz Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ##### Rosa Luz Stayed 1 night in Sep 2025 ### 10/10 Excellent #### aldair Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ##### aldair Stayed 4 nights in Aug 2025 ### 8/10 Good #### Steve Oct 20, 2025 Liked: Staff & service, amenities Well located ##### Steve Stayed 2 nights in Oct 2025 ### 8/10 Good #### carmen Dec 8, 2025 Liked: Amenities, property conditions & facilities Room was ok, AC didn’t work So they moved us to another room . Besides that we were happy ##### carmen Stayed 1 night in Dec 2025 ### 2/10 Terrible #### Armando Nov 14, 2025 Terrible roaches the guy didn’t respect my reservation doors got filled up for years ##### Armando Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jorge Arturo Jun 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Excelente ##### Jorge Arturo Stayed 1 night in Jun 2025 ### 10/10 Excellent #### ramon Sep 3, 2025 Liked: Staff & service Too ##### ramon Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Francisco May 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great! ##### Francisco Stayed 1 night in Apr 2025 ### 10/10 Excellent #### DARWIN ENRIQUE Mar 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort EXCELENTE!!! ##### DARWIN ENRIQUE Stayed 1 night in Mar 2025 ### 8/10 Good #### Bobby Aug 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Check in at 3 pm. After two days at airports because of delays. The last thing you want to do is to set and wait to the very last minute to check in. ##### Bobby Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Karla Paloma Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Karla Paloma Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Eric Dec 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente 👌 ##### Eric Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Isaak Nov 3, 2025 Disliked: Staff & service, amenities, property conditions & facilities Horrible service, we called to ask for rooms available they said to book online. Once we arrived the front ladies and supervisor did not greets us, did not ask for reservation info, didn’t even look at us to help. Said they were busy and they would help us in a minute. Minutes passed by and no one gave us service. We asked multiple times if they could check for the rooms and they can’t do anything on the computer, you have to do everything online. ##### Isaak Stayed 4 nights in Oct 2025 ### 8/10 Good #### Austria Feb 10, 2025 . ##### Austria Stayed 1 night in Feb 2025 ### 8/10 Good #### Jorge Mar 23, 2025 Liked: Cleanliness ok ##### Jorge Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Carlos Alberto Jan 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Carlos Alberto Stayed 3 nights in Jan 2025 ### 8/10 Good #### CLAUDIA Jan 25, 2025 Liked: Cleanliness, staff & service, amenities ..... ##### CLAUDIA Stayed 1 night in Jan 2025 ### 2/10 Terrible #### JORGE Jan 5, 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Es el peor hotel que me hospedado en todo el historial que tengo de hacer reservaciones con Expedia. Al llegar; las fotos que tiene Expedia no son reales. El hotel esta muy en abandono. La habitación que se nos fue asignada al llegar estaba aun sucia y nada comparada a las fotos; nos cambiaron de habitación y al igual nada comparado a las fotos por las cuales decidí en realizar mi reservación. Intente llamar a recepción para encontrarme con la sorpresa que el teléfono de la habitación es solo el casco plástico del aparto para reportar las condiciones que encontramos en el baño. Un baño sin accesorios para el papel de baño, sin vaso para enjuagar la boca y un espejo lleno de manchas jabón y sabe que mas... Tuvimos que hacer limpieza con nuestras propias toallas desinfectantes. La puerta de la habitación no tiene seguro; a lo mas que llagamos es un pasador o picaporte... Tuvimos que asegurar todas las noches con nuestras maletas y una banca. Agua caliente no hay disponibilidad todo el día. EL CALDERO; esas son las palabras de la recepcionista únicamente se enciende de 6 AM a 9 AM y por la tarde de 5 PM a 10 PM. es muy limitada ya que encienden las luces de los pasillos a las 7 PM y son apagadas a las 10 PM; y todo es una boca de lobos... Obscuridad total Con todo esto sucedido; no tuvimos ni la mas mínima intención de probar cocina mucho menos visitar la alberca; cabe mencionar que es hotel visitado por grupo de excursionistas donde llegan en autobús un grupo de 40+ pasajeros. ![](https://a.travel-assets.com/ugc/hotel-reviews/0dd96eb2-8b49-42c1-acce-bc65643dfe2a-1767629594942.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d6fcd642-bf54-4541-a1ba-bd2346c18273-1767629595024.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/93e12e84-e710-495a-957f-14878ffdabf8-1767629595181.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8637e276-e60d-4fdd-bfc0-a759fa58be26-1767629594947.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### JORGE Stayed 5 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Bukit Bintang](https://www.expedia.ca/Bukit-Bintang-Kuala-Lumpur-Hotels.0-n6152210-0.Travel-Guide-Filter-Hotels) > > [Super 8 by Wyndham Gananoque/Country Squire Resort](https://www.expedia.ca/Kingston-Hotels-Country-Squire-Resort.h913528.Hotel-Information) > > [Sercotel Caspe](https://www.expedia.ca/Barcelona-Hotels-Ayre-Hotel-Caspe.h1054421.Hotel-Information) > > [Rocky Crest Golf Resort](https://www.expedia.ca/Parry-Sound-Hotels-Rocky-Crest-Golf-Resort.h52902.Hotel-Information) > > [Overlander Mountain Lodge](https://www.expedia.ca/Jasper-East-Hotels-Overlander-Mountain-Lodge.h3605168.Hotel-Information) > > [The Griz Inn](https://www.expedia.ca/Cranbrook-Hotels-The-Griz-Inn.h6400789.Hotel-Information) > > [Metro Inn](https://www.expedia.ca/Victoria-Hotels-Metro-Inn.h6230614.Hotel-Information) > > [Hotel Indigo Milan - Corso Monforte by IHG](https://www.expedia.ca/Milan-Hotels-Hotel-Indigo-Milan-Corso-Monforte.h19367023.Hotel-Information) > > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels.d178315.Travel-Guide-Hotels) ### Flights > [Flights from Kelowna, BC (YLW-Kelowna Intl.) to Creston, BC (YCZ)](https://www.expedia.ca/lp/flights/ylw/ycz/kelowna-to-creston) > > [Flights from SeaTac (SEA) to Jeddah (JED)](https://www.expedia.ca/lp/flights/sea/jed/seattle-to-jeddah) > > [Flights from Hounslow (LHR) to Heraklion (HER)](https://www.expedia.ca/lp/flights/lhr/her/london-to-heraklion) > > [Flights from Mississauga (YYZ) to Québec City (YQB)](https://www.expedia.ca/lp/flights/yyz/yqb/toronto-to-quebec) ### Cars > [Car rentals in Exeter](https://www.expedia.ca/Car-Rentals-In-Exeter.d8058.Car-Rental-Guide) ### Activities ### Packages > [All inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Punta Cana](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/601906/Punta-Cana) > > [Bahamas Vacations](https://www.expedia.ca/Bahamas.d13.Destination-Travel-Guides) > > [Gananoque Boat Line](https://www.expedia.ca/Gananoque-Boat-Line-Gananoque.d6125787.Vacation-Attraction) > > [Riviera Nayarit Vacations](https://www.expedia.ca/Riviera-Nayarit.d6085040.Destination-Travel-Guides) ### Vacation Rentals ### General > [Visit Costa del Sol](https://www.expedia.ca/Costa-Del-Sol.dx11102) > > [Visit Foz do Iguaçu](https://www.expedia.ca/Foz-Do-Iguacu.dx180997)