Title: Hacienda Santa Cruz - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hacienda Santa Cruz Hotel with 2 outdoor swimming pools, in the vicinity of Museum of the City of Merida ![Couples treatment rooms, body treatments, hydrotherapy, aromatherapy](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/21566e90.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily cooked-to-order breakfast for a fee](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/46da870f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/91372e5c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/a53d8381.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/1405b39d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Mérida Cathedral, Hacienda Santa Cruz offers a luxurious getaway with shopping on site and al fresco dining at the on-site restaurant. Treat yourself to hydrotherapy or a massage at the spa, enjoy poolside cocktails by one of two outdoor pools, and stay connected with in-room WiFi. VIP Access 8.6 Excellent ## Popular amenities - Bar - Parking included - Breakfast available - Pool - Spa - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2418457&PinnedHotelID=2418457&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Deluxe Room, 2 Double Beds (Matrimonial)](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/ed4ca289.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Matrimonial) ### Highlights Connecting rooms available Free cribs/infant beds Plasma TV Pillow menu Premium bedding Separate bedroom Down duvet Hair dryer - Sleeps 2 - 2 Double Beds ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/501544c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Connecting rooms available Free cribs/infant beds Plasma TV Pillow menu Premium bedding Separate bedroom Down duvet Hair dryer - Sleeps 2 - 1 King Bed ![Presidential Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/e3d8c952.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Room, 1 King Bed ### Highlights Connecting rooms available Free cribs/infant beds Plasma TV Pillow menu Premium bedding Separate bedroom Down duvet Hair dryer - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/ab335677.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Multiple Beds ### Highlights Connecting rooms available Free cribs/infant beds Plasma TV Pillow menu Separate bedroom Down duvet Premium bedding Hair dryer - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Bed ![Superior Room, Multiple Beds](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/0a4c893b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds 10.0 Exceptional 1 review ### Highlights Connecting rooms available Free cribs/infant beds Plasma TV Pillow menu Separate bedroom Down duvet Premium bedding Hair dryer - 1 bedroom - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ![Family Room, Multiple Beds](https://images.trvl-media.com/lodging/3000000/2420000/2418500/2418457/d55494eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Plasma TV Pillow menu Down duvet Separate bedroom - 534 sq ft - Sleeps 7 - 1 King Bed, 2 Twin Beds and 1 Queen Bed ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/19400/19340/0f9659c8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Americana - 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Pool - Breakfast included - Free WiFi - Air conditioning 9.0 Wonderful 1,002 reviews CA $143 CA $173 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Merida-Hotels-Holiday-Inn-Express-Merida-Centro.h12063448.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=bf6314b1-bafc-4f18-9785-711616203d59&top_cur=CAD) Ad ![Studio, 2 Queen Beds, Non Smoking, City View](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/49000000/48290000/48282200/48282164/w8190h5462x5y0-e24ba59b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Merida Xcumpich - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 1,104 reviews CA $138 CA $169 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Merida-Hotels-Residence-Inn-By-Marriott-Merida.h48282164.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=bf6314b1-bafc-4f18-9785-711616203d59&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/2000000/1450000/1442200/1442108/8d3e49e8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Villa Mercedes Merida, Curio Collection by Hilton Mérida Centro - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hacienda-Santa-Cruz.h2418457.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hacienda-Santa-Cruz.h2418457.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.87957%2C-89.65334&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r8mXzunyymg8S2PrYzT2O8KUxBg=) Calle 86 S/N, Santa Cruz Palomeque, Mérida, YUC, 97315 #### What's nearby - US Visa Applicant Service Center - 32 min drive - 13.3 km - Mérida Cathedral - 33 min drive - 14.1 km - Plaza Grande - 33 min drive - 14.1 km - Yucatan International Convention Center - 39 min drive - 16.6 km - U.S. Consulate General Mérida - 40 min drive - 17.0 km #### Getting around - Teya-Merida Station - 26 min drive - Mérida International Airport (MID) - 15 min drive #### Restaurants - ‪The Italian Coffe Company - ‬7 min drive - ‪El Pedregal - ‬3 min drive - ‪Restaurant Los Chinos - ‬7 min drive - ‪KFC - ‬6 min drive - ‪Tacos Timbras - ‬6 min drive ## About this property ### Hacienda Santa Cruz Upscale hotel near Mérida Cathedral Consider a stay at Hacienda Santa Cruz and take advantage of a poolside bar, a terrace, and shopping on site. Indulge in a body wrap, Ayurvedic treatments, and a Swedish massage at the onsite spa. The on-site restaurant, "Valentina", offers breakfast, lunch, dinner, light fare, and al fresco dining. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices). You'll also enjoy the following perks during your stay: - 2 outdoor pools along with pool umbrellas - Free self parking - Cooked-to-order breakfast (surcharge), a TV in the lobby, and a porter/bellhop - Tour/ticket assistance, a 24-hour front desk, and multilingual staff Room features All guestrooms at Hacienda Santa Cruz have thoughtful touches such as premium bedding and pillow menus, in addition to amenities like free WiFi and laptop-compatible safes. Other conveniences in all rooms include: - Bathrooms with rainfall showers and hair dryers - 42-inch plasma TVs with satellite channels - Daily housekeeping and phones ## Similar properties ![3 outdoor pools](https://images.trvl-media.com/lodging/104000000/103920000/103915800/103915730/b7abf94c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Susula Mérida - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 40 reviews CA $194 CA $235 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=103915730&PinnedHotelID=103915730&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/79000000/78300000/78299600/78299568/d4accc73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cigno Hotel (Adults Only) Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 9.8 Exceptional 92 reviews CA $313 CA $378 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=78299568&PinnedHotelID=78299568&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/2000000/1850000/1840700/1840677/2ed8cfc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Misné Mérida - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 107 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1840677&PinnedHotelID=1840677&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/106000000/105420000/105415200/105415111/38e75e93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Loreto 1893 Mérida Centro - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 72 reviews CA $211 CA $263 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=105415111&PinnedHotelID=105415111&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/93000000/92360000/92358700/92358626/d9edef5e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viatura Hacienda Xtojil, Yucatan, Merida, with Optional All Inclusive Timucuy - Pool - All-inclusive - Pet-friendly - 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Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=61528830&PinnedHotelID=61528830&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/43000000/42670000/42664000/42663915/fb17a794.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Merida García Ginerés - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 318 reviews CA $177 CA $233 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=42663915&PinnedHotelID=42663915&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/68000000/67250000/67244800/67244734/af0af219.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino Real Mérida Mérida - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 646 reviews CA $192 CA $232 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=67244734&PinnedHotelID=67244734&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/10000000/9610000/9606100/9606022/aaa0c0b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Viva Sotuta de Peón Timucuy - Pool - Spa - Pet-friendly - Parking included 9.2 Wonderful 62 reviews CA $171 CA $210 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=9606022&PinnedHotelID=9606022&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MXN 107 to 180 for adults and MXN 107 to 180 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant ### Restaurants on site - "Valentina" ### Things to do - 2 outdoor pools - Full-service spa - Shopping - Steam room - TV in common areas ### Family friendly - 2 outdoor pools - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Conference center - Meeting room ### Outdoors - Garden - In a regional park - Pool umbrellas - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Outdoor treatment areas - Prenatal massages - Reflexology - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Doorbell and phone notification - No elevator - Wheelchair accessibility ### More - 1 floor - Banquet hall - Built in 1640 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Down comforter - Pillow menu - Premium bedding ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper ### Entertainment - 42-inch plasma TV with satellite channels ### Food and drink - Minibar ### More - Connecting rooms available - Iron/ironing board - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 107 to 180 for adults, and MXN 107 to 180 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 7:00 AM to 7:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hacienda Santa Cruz Hacienda Santa Cruz Hotel Hacienda Santa Cruz Hotel Merida Hacienda Santa Cruz Merida Hacienda Hotel Santa Cruz Palomeque Hacienda Santa Cruz Hotel Mérida Hacienda Santa Cruz Mérida Hacienda Santa Cruz Hotel Hacienda Santa Cruz Mérida Hacienda Santa Cruz Hotel Mérida ## Frequently asked questions ### Does Hacienda Santa Cruz have a pool? > Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM–7:00 PM. ### How much does it cost to stay at Hacienda Santa Cruz? > As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Hacienda Santa Cruz on Nov 9, 2025 start from CA $260.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Merida-Hotels-Hacienda-Santa-Cruz.h2418457.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hacienda Santa Cruz pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hacienda Santa Cruz? > Self parking is free at this property. ### What time is check-in at Hacienda Santa Cruz? > Check-in start time: 3 PM; Check-in end time: anytime. ### What time is check-out at Hacienda Santa Cruz? > Check-out is at noon. ### Where is Hacienda Santa Cruz located? > Situated near the airport, this spa hotel is within 9 mi (15 km) of Museum of the City of Merida, Mérida Cathedral, and Plaza Grande. Municipal Palace of Merida and U.S. Consulate General Mérida are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hacienda Santa Cruz Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 43 8 - Good 19 6 - Okay 5 4 - Poor 5 2 - Terrible 4 ### 9.4/10 Cleanliness ### 8.6/10 Staff & service ### 9.6/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Gene Jul 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Secluded Hacienda This Hacienda is tucked away just off the Periferico near the airport and is so secluded you will forget you are in a city of a million people! ![](https://a.travel-assets.com/ugc/hotel-reviews/d9e0b56f-b6e6-41a9-a5dd-f3ecea585029-1753980235644.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gene Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller Feb 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The Hacienda was great!! I love the place; however, the location was not great for us because it was in the south side of Mérida which looked isolated and there were no restaurants or shops or a way to walk around outside of the hotel. We canceled the second night and went to the north side which is more tourist friendly. Overall it was a good place. ##### Verified traveller Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Enrique López de los Ríos Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo bien con la reserva. Solo que reservamos la presidencial y nos la cambiaron a la mera hora sin avisar. Mal por el hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/926787cb-63da-4972-8679-487013496630-1762204534547.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/01e27a02-053a-4c09-ba39-b8152f3dd9d1-1762204537299.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Enrique López de los Ríos Stayed 3 nights in Oct 2025 ### 8/10 Good #### RICARDO Aug 26, 2025 Liked: Staff & service, amenities, property conditions & facilities todo ##### RICARDO Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Daniel cordero Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es una hacienda hermosa , con unos jardines increíbles ##### Daniel cordero Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Irasema Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me hubiera gustado me comunicaran que iba a haber un evento una boda enfrente de mi habitación no pudimos dormir hasta que se terminó 2 am , sonido , fuegos artificiales y estroboscopias y mucho escándalo, si la idea de estar en esta propiedad era descansar y estar fuera del ruido ##### Irasema Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Anne Jul 30, 2025 Sehr schöne Unterkunft ##### Anne Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### NESTOR DE JESÚS CORTES Jun 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lugar muy bello bendiciones ##### NESTOR DE JESÚS CORTES Stayed 3 nights in Jun 2025 ### 4/10 Poor #### Carlos Oct 14, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service We arrives at the hotel and a few problems came up. First, they wanted to charges us for the room when it was already paid. We didn’t get the room we paid for. There was a wedding that was playing VERY loud music. They should consider sound proofing their windows. I asked for a wine bottle opener and I e but they wanted to charge me for the ice. The hotel is beautiful but the neighborhood is not the best. Overall, a very bad experience for a first class hotel. ##### Carlos Stayed 1 night in Oct 2024 ### 10/10 Excellent #### ITZIAR Aug 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelentes instalaciones, servicio excelente, una maravilla ! ##### ITZIAR Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Carolina Jul 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente habitaciones y restaurante ##### Carolina Stayed 1 night in Jul 2024 ### 4/10 Poor #### Octavio De La Torre Jul 4, 2024 Cerró restaurantes y todo servicio por la posible llegada del huracán Berly, retiro personal de limpieza y nos dejó a la buena de Dios. No pudimos tomar ni un café. ##### Octavio De La Torre Stayed 1 night in Jul 2024 ### 4/10 Poor #### Diana Jun 24, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service El servicio es malo, se les perdió las llaves de nuestro cuarto No me entrego mi pasaporte a la hora del check in. Lo bueno que me acorde Había una mochila en la cama que no era de nosotras. ##### Diana Stayed 1 night in Jun 2024 ### 6/10 Okay #### patty Jun 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Esta muy bonito el lugar pero se ve que le falta personal. A partir de las 5pm cerro el restaurante de la hacienda y no nos dijeron nada al hospedarnos y nos quedamos sin cenar ya que no llegan los servios de rappi, ni uber eats. ##### patty Stayed 1 night in Jun 2024 ### 8/10 Good #### Bertrand Jun 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities i requested a receipt, invoice upon leaving the place..they didnt supply me with one..they said they would email me one..a week and a half later i have not received a receipt..can you (Expedia) help me obtain a receipt, invoice for my stay there? ##### Bertrand Stayed 3 nights in May 2024 ### 10/10 Excellent #### Gustavo Alejandro Mar 23, 2024 Liked: Staff & service, property conditions & facilities Me gusto la experiencia ##### Gustavo Alejandro Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Estela Feb 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo muy bien. Servicio excelente. Muy bonitas instalaciones. Lo único malo es que hubo una boda y la música estuvo a todo volumen hasta las 3 am ##### Estela Stayed 1 night in Feb 2024 ### 10/10 Excellent #### MONICA Jan 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La propiedad está hermosa y súper bien cuidada, el personal es súper amable y servicial y la comida está deliciosa !!! ##### MONICA Stayed 1 night in Jan 2024 ### 8/10 Good #### Emmanuel Jun 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities El lugar es muy lindo y el personal da un trato excelente, lo unico que podría mejorar seria en los alimentos ##### Emmanuel Stayed 1 night in Jun 2023 ### 8/10 Good #### Cristina Feb 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Bonito y con buenas amenidades, pudo ser mejor La hacienda es muy bonita y tiene preciosos jardines, 2 piscinas, cenote artificial y bicis para recorrer el lugar. Fuimos para celebrar nuestro aniversario. En ningún momento nos preguntaron si íbamos por algo especial. Hubiera sido lindo que lo preguntaran y tuvieran algún detalle con nosotros. En cuando a la habitación, nos dieron cama matrimonial y habíamos reservado habitación con cama queen size. El piso de la regadera estaba muy resbaloso, no era antiderrapante. En el desayuno nos hicieron cargos adicionales al llegar la cuenta pero lo dijimos y lo corrigieron. Tuvimos la mala suerte de que hubiera boda en la hacienda por lo que dormimos bastante mal hasta que terminó la música. El desayuno estuvo rico. ![Chilaquiles con cochinita y chilaquiles motuleños](https://a.travel-assets.com/ugc/hotel-reviews/B0BDC4056206506C3ADE0902EAA21E21F214FB301676877788683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Preciosos jardines](https://a.travel-assets.com/ugc/hotel-reviews/272D43609E55E1839F2F59FC5467E2EB91D613661676877791022.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Cenote artificial](https://a.travel-assets.com/ugc/hotel-reviews/8F5934FB6410471A520ECABF60B2694F56F243C21676877791680.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cristina Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Candy Feb 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stepping into this place is like stepping into an oasis of solitude and quiet. The whole property is beautiful. The buildings are stunning. Be sure and eat at the restaurant - may have been the best food we ate on our whole trip. Just wonderful! ##### Candy ### 10/10 Excellent #### Maria Feb 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso lugar ##### Maria Stayed 1 night in Feb 2023 ### 10/10 Excellent #### vivian Nov 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place and great friendly service. Food is amazing! ##### vivian Stayed 3 nights in Nov 2022 ### 6/10 Okay #### PEDRO Apr 4, 2022 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Buena, pero cara opción. muy caro para lo que ofrece y el servicio deja mucho que desear. El lugar es amplio y muy bien conservado pero los costos varían demasiado si los contratas en app o directo con ellos, todos los inconvenientes que tuvimos no los pudieron sulicionar y siempre señalaban que era otra área la encargada y ellos no podían hacer nada. ##### PEDRO Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Myrna Mar 23, 2022 Una experiencia maravillosa, hermosa Hacienda⭐️⭐️⭐️ ##### Myrna Stayed 4 nights in Mar 2022 ## Expedia's Latest Trends ### Hotels > [Reef Yucatan Hotel and Convention Center All Inclusive](https://www.expedia.ca/Merida-Hotels-Reef-Yucatan-All-Inclusive-Hotel-And-Convention-Center.h898378.Hotel-Information) > > [Cabin Rentals Cultus Lake](https://www.expedia.ca/Cultus-Lake-Cabins.d6343524-aaCabins.Travel-Guide-Accommodation) > > [Hotels in Thunder Bay](https://www.expedia.ca/Thunder-Bay-Hotels.d4054.Travel-Guide-Hotels) > > [Hotels in Marathon](https://www.expedia.ca/Marathon-Hotels.d4079.Travel-Guide-Hotels) > > [Hotel Figueroa, an Unbound Collection by Hyatt](https://www.expedia.ca/Los-Angeles-Hotels-Hotel-Figueroa.h8805682.Hotel-Information) > > [Beach House Suites by the Don CeSar](https://www.expedia.ca/St-Petersburg-Clearwater-Hotels-Beach-House-Suites-By-The-Don-CeSar.h486468.Hotel-Information) > > [Delta Hotels by Marriott Toronto Mississauga](https://www.expedia.ca/Toronto-Hotels-Delta-Hotels-By-Marriott-Toronto-Mississauga.h11193.Hotel-Information) > > [Casino Hotels in Lethbridge](https://www.expedia.ca/Lethbridge-Hotels-Casino-Hotel.0-0-d6139556-tCasinoHotel.Travel-Guide-Filter-Hotels) > > [Hyatt Regency Trinidad](https://www.expedia.ca/Port-Of-Spain-Hotels-Hyatt-Regency-Trinidad.h1793103.Hotel-Information) > > [Cottages Ontario](https://www.expedia.ca/Ontario-Cottages.d11178-aaCottages.Travel-Guide-Accommodation) > > [THE KNOT TOKYO Shinjuku](https://www.expedia.ca/Tokyo-Hotels-THE-KNOT-TOKYO-Shinjuku.h1179444.Hotel-Information) > > [All Inclusive Resorts and Hotels in Jamaica](https://www.expedia.ca/Destinations-In-Jamaica-All-Inclusive-Hotel.0-0-d88-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Province of Modena](https://www.expedia.ca/Destinations-In-Province-Of-Modena.d6051792.Hotel-Destinations) > > [Hotels with Balconies in Sudbury](https://www.expedia.ca/Sudbury-Hotels-Hotels-With-Balconies.0-0-d6127346-tHotelswithBalconies.Travel-Guide-Filter-Hotels) > > [Motels Hinton](https://www.expedia.ca/Hinton-Motels.d180429-aaMotels.Travel-Guide-Accommodation) ### Flights > [Flights from Calgary (YYC) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yyc/yyz/calgary-to-toronto) > > [Flights from San Francisco (SFO) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/sfo/las/san-francisco-to-las-vegas) > > [Flights from Toronto (YYZ) to Miami (MIA)](https://www.expedia.ca/lp/flights/yyz/mia/toronto-to-miami) > > [American Airlines](https://www.expedia.ca/American-Airlines-Flights.cAA.Travel-Guide-Airlines) > > [Flair Airlines](https://www.expedia.ca/Flair-Airlines-Flights.cF8.Travel-Guide-Airlines) > > [Flights from Saskatoon (YXE) to Chennai (MAA)](https://www.expedia.ca/lp/flights/yxe/maa/saskatoon-to-chennai) ### Cars > [Car rentals in Toronto](https://www.expedia.ca/Car-Rentals-In-Toronto.d178314.Car-Rental-Guide) ### Packages > [Ayia Napa Vacations](https://www.expedia.ca/Ayia-Napa.d177817.Destination-Travel-Guides) > > [Turtle Creek Golf Club](https://www.expedia.ca/Turtle-Creek-Golf-Club-Toronto.d553248621587527602.Vacation-Attraction) > > [Caribbean Vacations](https://www.expedia.ca/Caribbean.d6022969.Destination-Travel-Guides) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations)