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Staff were very helpful. I arrived at 8am, after an overnight flight, and the receptionist let me have a room immediately, without waiting until the official check-in time of 2pm.
Buffet breakfast was good. Shuttle bus to airport ran frequently.
Our room was very clean and comfortable, breakfast was great and the free bus to the airport worked perfectly. Would definitely stay again when traveling from Tullarmarine
Hotel is close to the airport and has an excellent free shuttle service with friendly and helpful drivers. All staff we met were very helpful and pleasant.
Ross
Stayed 1 night in Apr 2024
10/10 Excellent
Philip
Travelled with partner
May 3, 2024
Very clean rooms and facilities, great breakfast and dinner menu
All good: close to the airport, good meals and staff were friendly and helpful
Ian
Stayed 1 night in Apr 2024
10/10 Excellent
Durga
Apr 7, 2024
Liked: Cleanliness, staff & service
Durga
Stayed 1 night in Apr 2024
8/10 Good
Mark
Travelled with family
Apr 1, 2024
Liked: Cleanliness, staff & service
The staff were excellent and nothing was a bother. It was a shame the restaurant was open every night as the food we had from there on the first night was lovely.
We chose the property expecting breakfast. It was not included. We chose not to pay $44 and instead grabbed a bite at the airport before our flight. The shuttle service to the airport was good. The room was minimal but served our 12 hour stay.
Debra
Stayed 1 night in Feb 2024
8/10 Good
Wayne
Travelled with partner
Mar 10, 2024
Liked: Staff & service
Stayed one night because it was near the airport. It is a basic hotel, clean and with shuttle service.
Great place to stay while traveling. The shuttle service to airport great. Food in restaurant very good, but no other restaurants nearby. Could hear people in next unit at times
Unfortunately far away from mid city areas. The location perfect close to airport, however, with shuttle service available. We loved the Happy hour and dining options. We also appreciated that desk service permitted cancelation without penalty.
Thank you so much for taking care of us after the trauma of missing our flight. Staff were so kind and helpful and the courtesy bus was a godsend. Thank you so much to Athena in the restaurant for helping us plan our extra day in Melbourne and for you friendliness!
We stay here often before we fly out on a holiday. Airport transport and being able to leave your car at the motel is very convenient. Rooms are basic for the price; they used to be reasonably priced due to the age of the rooms. Good for one night. Beds are comfy and rooms are clean.
A welcome break for a weary traveller. Had such a great visit, sorry it was only one night. That bed is the best hotel bed I've slept in for many a day. The dinner and breakfast buffet were beautifully presented and tasty. Bouquets to the lovely, friendly breakfast host.
Nice older property in a residential area with an excellent restaurant. Well maintained with friendly staff. Very good value. Would definitely stay again
Michael
Stayed 1 night in Feb 2024
2/10 Terrible
John
Travelled with partner
Feb 5, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean and had everything you needed; staff were helpful and friendly. However, the bed was terrible, the provided alarm clock and tv did not work. Place was really noisy, paperthin walls.
I just had an overnight stay but everyone from the shuttle drivers, to the desk clerk to the cleanliness and convenience of the facility to the airport made it a 5 star hotel for me. The facility itself is nothing fancy, but it is very well maintained and had a surprising nice onsite restaurant that served a good variety of entrees. The pasta dish i had was actually quite good.
Basic room but clean and quiet. Fridge was off at the mains and didnt notice at first so milk was luke warm as it took forever to maintain a cool temperature . Breakfast was excellent . Staff friendly and helpful . Good airport transfer.would use again
Great stay - easy communications and pick up from the airport. Quick check in and good size room for a family. Would happily stay again.
Caroline
Stayed 1 night in Jan 2024
8/10 Good
Stephen, Annandale
Travelled with group
Jan 31, 2024
What a surprise to find such an excellent restaurant in a Best Western! I had a superb rack of lamb, not expensive. Otherwise, this BW lived up to the usual good standards in terms of rooms etc. Staff were very helpful.