Hello Michael, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cleveland - Medina and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Keith,Thank you for taking the time to tell us about your experience at the Red Roof Inn Cleveland - Medina. It's great to see that you enjoyed your stay, resulting in a 5/5 score. You also mentioned how pleased you were as our hotel is close to lake Medina. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear LaTonya, We are appreciative you took the time to tell us about your experience at the RED ROOF INN CLEVELAND - MEDINA and scoring us a perfect 5/5. At Red Roof, it is our aim to provide clean, value- based, home away from home stays and we are thrilled to have achieved that with your stay. It was a joy to read our staff was very friendly and helpful. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Please know that we valued guest and we appreciate your business with us.Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello George, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cleveland - Medina. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful, the cleanliness and the convenience of the location met your expectations, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The team and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Andrew, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cleveland - Medina and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Robert. The staff and I at the Red Roof Inn Cleveland - Medina appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Dear Jennifer, We at the RED ROOF INN CLEVELAND - MEDINA appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

Dear Heather,Thank you for taking the time to tell us about your experience at the RED ROOF INN CLEVELAND - MEDINA. I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as the property being old and cheap.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Hello Jack, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cleveland - Medina and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Keith,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CLEVELAND - MEDINA. I sincerely apologize for the situation you mentioned regarding the television and the heat. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Frank,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLEVELAND - MEDINA. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff, very clean rooms and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLEVELAND - MEDINA and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Robert,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLEVELAND - MEDINA and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Thank you, Amanda, for taking a moment to complete our survey. The staff at the Red Roof Inn Cleveland - Medina and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Weiping, Thank you for taking the time to tell us about your experience at the RED ROOF INN CLEVELAND - MEDINA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues highlighted. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Phillip, Thank you for taking part in our guest survey following your stay at the RED ROOF INN CLEVELAND - MEDINA It’s great to hear you were pleased with our helpful and accommodating. You however pointed out the drain needed replacing. Thank you so much for the insights you provided. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your comments.Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Thank you for taking a moment to complete our survey, Craig. The staff at the Red Roof Inn Cleveland - Medina and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Christina,Thank you for your recent review of your stay at Red Roof Inn Cleveland - Medina. I am happy to hear that the water pressure was alright or you. However, I was disheartened to read that you found the property old and a little musty, the door filthy and dingy amongst other concerns. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Pamela,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLEVELAND - MEDINA. I am pleased to read your comments regarding you found our hotel to be clean, our staff to be friendly, and all the other kind remarks highlighted resulting in a 5/5 score.Once more, thank you for your review. Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Frank, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN CLEVELAND - MEDINA. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Benjamin,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CLEVELAND - MEDINA. We apologize for any inconvenience caused due to the lack of breakfast and outside access to rooms, however we are happy to read that the prices were affordable. In regards to breakfast, it is not an offered amenity at our location. However, we are located within close proximity to restaurants you are able to enjoy. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

Dear Eric,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLEVELAND - MEDINA. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the difficulties experienced when communicating with the staff and the quantity of the amenities not being to your standard. We will take your comments into consideration to make changes to improve our customer experience. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Valued Guest!Thank you for responding and I am extremely happy that you found our owners to be warm and welcoming. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn Cleveland - Medina. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hi Ryan,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating, following your stay at the Red Roof Inn Cleveland - Medina. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Hello Bikal, Thank you for leaving a review. You indicated that you were not pleased with your stay, resulting in your 2/5 score. The issues you brought to our attention regarding the uncleanliness of your room is truly regrettable. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

Hello Katelyn, Thank you for leaving a review. You indicated that you were not pleased with your stay, resulting in your 1/5 score. The issues you brought to our attention regarding stained pillow cases/towels and insects are truly regrettable. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at any of our other extended stay locations the next time your travel plans require lodging. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay at the RED ROOF INN CLEVELAND - MEDINA. We sincerely appreciate your feedback and are saddened that your visit fell short of your expectations due to the situations described in your comments. But let me clear out that, at our property, we do not have any unsafe activities. Your activity makes neighboring guests unsafe and nervous and greatly damages the room. You booked the room for two nights and did not take any cleaning services. You have more than two pets we do not allow, which you should have mentioned on your reservation or at the front desk. You have been wiping dog feces with hotel towels, throwing them outside the room, leaving them in front of the neighboring guest room's door, and making dirty property. After you checked out, we inspected the room and found that your dog chewed up a leather lounge chair. And that is why you lose your deposit. We walk within the room and show you as well upon check out. I will share your comments with the property to address your worries. We continually work to improve our hotel, so I appreciate you providing us with your feedback.

Dear Kimberly,Thank you for taking the time to tell us about your experience at the Red Roof Inn Cleveland - Medina. I am glad to read that you were pleased the friendliness of the owner of the property, the room and the comfort of the bed. However, you mentioned that the bathroom needs updating, the toilet not being to your liking and other other concerns you listed. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I will sharing your feedback with management to ensure that your concerns are addressed.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Ben,The staff and I at the RED ROOF INN CLEVELAND - MEDINA thanks you for your feedback following your recent stay. You highlighted our staff were gems and very customer oriented, your room was comfortable and well-kept and your overall stay was pleasant.Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciate your business. Thank you for your feedback. All the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Dear Joanna,The staff an I at the RED ROOF INN CLEVELAND - MEDINA appreciates your feedback following your recent stay with us. You indicated you had trouble getting the air conditioning to a satisfactory level which was truly disheartening to read. Feedback from our guest is always welcome as we strive towards improving.Thank you for sharing your concerns and all the best in your future travels.Sincerely, Kerry-Lee RediResponse Specialist

Hello Valued Guest, Thank you for your comments in regards to your recent stay with us at the RED ROOF INN CLEVELAND - MEDINA . You indicated there was an unpleasant smell, the room was outdated and you encountered a pest situation in the shower in the morning. It was truly disheartening to read we had failed to provide you with a great stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is greatly appreciated as we strive to continuously improvement.Thank you for sharing your concerns and all the best in your future travels.Sincerely,Kerry-LeeRediResponse Specialist

Dear Ivette, Thank you for your feedback following your experience with us at the Red Roof Inn Cleveland - Medina. In response to the booking situation highlighted, we sincerely apologize for the less than ideal experience. Feedback from our guest is always welcome as we strive to improve. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Hello Jennifer, We have high standards of hospitality and service at the RED ROOF INN CLEVELAND - MEDINA, and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our very nice staff and your insights regarding how accommodating they were. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We hope you will return so that we can provide you an even better experience. Sincerely, Kerry-Lee RediResponse Specialist

Dear Tatyonka,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cleveland - Medina and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

Hello Rick, The staff at the Red Roof Inn Cleveland - Medina and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

Dear Ralph,Thank you for taking the time to tell us about your experience at the RED ROOF INN CLEVELAND - MEDINA. I am thrilled to read your comments regarding you found our hotel to be clean, very ok for your purpose, easy to find, and all the other kind remarks highlighted resulting in a 4/5 score.Once more, thank you for your kind words. The staff and I would love to provide you with another clean stay in the future.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Dear Wilson,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLEVELAND - MEDINA. It's great to see you enjoyed your stay, resulting in a 10/10 score. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our nice bed, nice shower and the very nice layout of room and bath. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Timothy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cleveland - Medina. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you chose this hotel because of its convenience, you were pleased with clean room, you had friendly staff encounter and that there are a multitude of restaurants within walking distance.We hope to continue to provide great experiences for you. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello April,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLEVELAND - MEDINA. It's truly disheartening to hear that your experience didn't meet your expectations due to faulted keys, unfriendly staff and unclean conditions. Please know that this in not a level of service that we stand for and will take this into consideration. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,Recordo Rediresponse Specialist

Hello Jade,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLEVELAND - MEDINA. It's great to hear that you found our check-in to be easy and our hotel to be convenient, and in close proximity to the interstate prompting your 4/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once more, thank you for your kind words. We hope to continue to provide great experiences for you.Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Nate,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLEVELAND - MEDINA. It's great to hear that your experience met your expectations regarding our hotel met your needs and you found it to be clean, and comfortable prompting your 4/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once more, thank you for your kind words. We hope to continue to provide great experiences for you.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hello Irving, Thank you for taking a moment to complete our survey. It is nice to know you were pleased with your stay, however, we strive to provide guests with all the comforts of home, so we would love for you to consider adding additional comments to your survey in the future, to let us know what were doing well and where we can improve our services. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all our guests. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

Dear Charles, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Cleveland - Medina. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, prompting your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRediResponse Specialist

The team at our Red Roof Inn Cleveland - Medina would like to thank you for sharing your feedback with us, Raymond. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our comfortable beds and our cleanliness, along with your other highlights delighted us.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us again in the future.Faithfully,XaoRediResponse Specialist

Hi Jessica,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Cleveland - Medina with us. It was so rewarding to see that we earned your perfect score with our comfortable beds, along with our cleanliness and ability to make you feel safe. We strive to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRediResponse Specialist

Thank you for sharing your perfect rating with us, Harvey. Our staff at the Red Roof Inn Cleveland - Medina was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

Hi Robin,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Cleveland - Medina with us. It was so rewarding to see that we earned your 5/5 score with our cleanliness and professional staff,, along with our comfy beds and your other highlights. We strive to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRediResponse Specialist

Thank you for sharing with us, Stephen. The staff at the Red Roof Inn Cleveland - Medina was pleased to read that our beds were fine, which contributed to your 8/10 score. However, you stated that the lack of a breakfast and poor Wi-Fi hindered your experience. As it pertains to the coffee machine, please browse our room options and select the one that best matches your needs.Once again, we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRediResponse Specialist