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Very comfortable beds, the TV actually worked and the staff are great!
Denise
Stayed 1 night in May 2024
Response from General Manager on May 17, 2024
Thank you for leaving a review Denise! We are delighted to hear that you found our staff great, our beds comfortable and our tv working! We hope you will stay again soon!
Friendly staff. Conveniently near shopping center.
Cecilia
Stayed 2 nights in May 2024
Response from General Manager on May 6, 2024
Thank you for leaving a review Cecilia! We are thrilled to hear you enjoyed your stay and found our staff friendly. We hope you will stay again on your next trip to Medicine Hat!
Nice hotel, close to shopping, good access to highway. King room was large, clean. We enjoyed our stay!
Dion
Stayed 1 night in Apr 2024
Response from General Manager on May 3, 2024
Thank you for leaving a review Dion! We are delighted to hear you enjoyed the hotel location and your spacious room! We hope you will stay again in the future!
Thank you for leaving a review John! We are happy to hear you had an awesome stay!
4/10 Poor
DEBRA
Travelled with partner
Apr 28, 2024
Disliked: Staff & service
We had to tell the front desk 3 times that kids were running up and down the hallway, screaming, laughing, knocking on everyone’s doors, including ours. Right up until midnight!
I think staff need to do better. Had this been a business trip and I needed a good nights rest, I would have been livid. Staff didn’t care to say anything!
DEBRA
Stayed 1 night in Apr 2024
Response from General Manager on Apr 29, 2024
Thank you for your feedback Debra, I am am sorry to hear that you were disrupted by the noise from other guests. I know that our Night Auditor who started at 11pm that evening did take great efforts to get these kids under control. It is important that all of our guests have a great stay, not just teams and this feedback is very important for us to work with our front desk staff, thank you.
The lady at the front who also cleans was so amazing, I let her know I had a sore back so she made sure We got a very comfortable room. She went above and beyond. Thank you
Amanda
Stayed 3 nights in Jan 2024
Response from General Manager on Apr 24, 2024
Thank you for leaving a review Amanda! We are thrilled to hear you found Echo to be of great help and we will be sure to share your comments with her.
We always stay here ,it’s always been good ,doesn’t hurt that there a now a bar close
KEITH
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 15, 2024
Thank you for leaving a review Keith! We are happy to hear you always have a good stay here. We were pretty excited about MFlex opening up just beside us too!
Pretty nice place. Kids had fun. Waterslide is a bit dangerous as it shoots out into the middle of the pool. Fine for small kids but if adults slide down they crash through all the little kids swimming. Nice staff and nice that they offer a breakfast
Jennifer
Stayed 1 night in Mar 2024
Response from General Manager on Apr 15, 2024
Thank you for leaving a review Jennifer! We are thrilled to hear you and your kids had a good stay and found our staff nice!
10/10 Excellent
Deagen
Mar 31, 2024
Deagen
Stayed 1 night in Mar 2024
Response from General Manager on Apr 23, 2024
Thank you for leaving a rating Deagen! We are delighted to see you enjoyed your stay, we hope you will be back again soon!
It offered comfy beds, friendly staff, nice fitness room and good continental breakfast. Everything I was looking for.
Tammy
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Thank you for leaving us a review Tammy! We are delighted to hear you found our staff friendly, breakfast good and the beds comfy! We hope you will be back soon!
Very nice stay, friendly staff and the waterslide was great.
Matthew
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Thank you for leaving us some feedback Matthew! We are thrilled to hear you found our staff friendly and enjoyed the waterslide! We hope you will be back on your next trip to Medicine Hat!
10/10 Excellent
Darcy
Mar 13, 2024
Liked: Property conditions & facilities
Very nice
Darcy
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Thank you for leaving a review Darcy! We are delighted to hear you had a very nice stay!
8/10 Good
Stacey
Travelled with partner
Mar 10, 2024
Liked: Cleanliness, staff & service, amenities
Everything was good.
Stacey
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Thank you for leaving a review Stacey! We are happy to hear your stay was good!