This is one of the worst hotels I’ve ever stayed at. Our flight arrived at 7am and we got to the hotel around 8. They said check in was at 3. We asked if we could check in early and they said they had rooms available but it would be $25 (105k COP) to check in early at 11am. I have never paid to check in early. The woman at the front desk was very rude too. She watched us wait outside the whole time waiting for checkin, we were too tired to go anywhere.
Second day, the same lady at the front desk told us elevator would be down for maintenance for approx 1 hour at 1pm. We went out for 3 hours and when we returned the elevator was still down for maintenance. I asked her what’s the matter, she told me it was still down for maintenance and turned away, very disrespectful.
There is no refrigerator in the room, no ice machines on the floors. No gymnasium as advertised, closed for maintenance. The hairdryer in the room didn’t work. On a Friday night, if you plan to sleep don’t expect to until around 4am. The hotel is next door to a discoteca and the music goes right through the walls and the rooms don’t have soundproof windows.
I would not recommend this place to anybody.